We're new to the area and my husband and Cragon was recommended by our neighbors. We have both…read moretaken our cars there for oil changes. I recently got a flat tire and had to have my car towed there. They communicated well, offered a replacement tire of the same value, but I wanted the more expensive but safer run flat, which they got. I'm not sitting on the side of the road again! It came with a warranty. They did a nice job. I will be back!

Sadly, when on a trip with a friend to House of Blues- I was a victim of a "smash and grab." They…read moretook out a back drivers side window. It cast a bit of a pall on an otherwise awesome show. I remembered several people chiming in how great Cragon Automotive is, and they were very kind to me on the phone when I reached out for another automotive issue prior. So I got Kevin on the line as he was returning from a trip to get some parts. Listening, he expressed empathy and asked me to drive over there and he would at least get the window taped up. The challenge was- I have a Hybrid vehicle, and that special battery is located right underneath the back seat. In other words- any rain will kill my car getting into that battery- or at worst provide a rather "electrifying" experience- and not of the good kind... BUT- leave it to Kevin here, and his "three wise men" to not only secure the car with heavy plastic over cardboard, sealing it tight- but he kindly vacuumed out the back seat that was still covered with glass. He is going to get back with me once he is able to get a quote for parts to replace the window. Over and above! I also noticed they had an excellent price on Cooper Tires- so I'm saving up for those after this phase is through. Excellent service to a slightly traumatized female (me) and friendly guys all around, who took care of me even though they were clearly very busy. I know why they are busy too- honest, kind and thorough. I watched them greeting customers who were picking up as I was waiting, many friendly conversations were had. It shows you a lot about a business. So if you want an honest, fast, ethical resolution to a car problem- please give them a call. I think you'll stop right here as you'll be well taken care of. Thanks Kevin and staff!

they built us a stainless steel exhaust system for half the price of other places. did a great job…read more I highly recommend them, T.Raske

From the owner: Specializing in: - Brake Repair…read more- Auto Repair & Service - Mufflers & Exhaust Systems - Axles - Automobile Diagnostic Service - Automobile Parts & Supplies

They can't fix a dead horse .my truck was up there for three months and they still couldn't find…read morethe problem.DONT TRUST THEM.!!!

Broke down on the side of 90 on our way to Columbus. We blindly got towed here and I'm so glad we…read moredid! They got us in and out very quickly and were very reasonable for pricing. They really took care of us. Thanks Cragon Automotive!!

I had to have an emergency tow and Michael P was amazing! Super friendly and Kind and just a treat…read moreto be around! thank you again! - Squirrel Lady

This is a shout out to Davis Towing, LLC in Ashtabula, OH and to their amazing driver, Mike. For…read morethe second time in my life I broke down in Ashtabula. The first time was back in 1972 or 1973. This time, at exit 223 on I-90 in Ohio I had my alternator fail which was at once unfortunate and pretty amazing. You can drive for quite a while on battery power but it does eventually run out. The tow truck company sent Mike who on arrival tried to get the alternator fixed by a 24 hour shop but they did not have the part and would not have it delivered for two days. On hearing that news he said he would just fix it himself. He drove me to a hotel made sure I had a room then the next morning he called and let me know he was on it. He went to a parts store, picked up the part and by 10 am or so I was all set. It worked perfectly all the way home. Also a shout out to the Ashtabula Ward of the LDS church which sent the father of the second counselor in the bishopric to check on me ( I had called them for resource management reasons in case I needed information about local repair shops) that man was just a pleasure to talk to. He and his wife have 16 children - mostly all grown now and several were wrestlers so we had a lot to discuss. It was a welcome distraction. There are superb people in this world and I feel blessed to have met two of them in that situation which was a little stressful. The media makes you believe that this country is full of hateful violent people, it's not. The good people out there far, far exceed the bad. I am grateful for the blessing of being a fellow traveler with all of you.

I should have called them directly. I went through a third party which was my mistake. The two…read morewomen they sent out were very professional and they worked hard to recover me. The drive was a maestro with the truck getting it back to where I was and getting herself unstuck so she could winch me out. I will call them again if I ever get into trouble again! A+ in my book!

This is my second experience with Scufca's. Both were hit and runs. Their professionalism is top…read morenotch. Both my vehicles came back looking brand new. Their work is nothing short of exceptional! Thank you to the whole Scufca team. I highly recommend them. They are great!! Fabulous experience! Thank you, thank you, thank you!