I had a reservation for 3 people at twilight and we were sat outside on the balcony with absolutely NO ambiance, you could've heard a pin drop. Some might say that's ok however being in Restaurants, I would've thought some light music would have added a touch of warmth, but NOT. After reading their website and working out the process for ordering given COVID, it states there was table service, my family sat for 20 mins with menus in front of our faces without any indication of their current process. When I challenged the process with the person behind the bar taking the orders, I was told the process changed 2 days ago and it reverted to the original way of ordering, "it would've been nice to have been told when we arrived and not left to our own devices". I also studied their menu prior to going to the restaurant however I was left rather dissatisfied considering the food I wanted was unavailable, I understand that given the current climate in the world, things happen but to be given mediocre alternatives is rather embarrassing. After the food had arrived and my family tasted it, we were left with a disappointment of "Cold and tasteless" food, I can cook better! For the 90 minutes we were there, NOT one person came to ask about the food or the lack of service only to clear and a very brief interaction that had NO "soul". Given the fact we were told that we needed to be members initially and on arrival that was overridden, I would NOT waste my time returning and this is my "local", so much for supporting local businesses. It was pretty empty because of the local restrictions surrounding COVID and I understand limiting contact between staff and patrons however their limitations were NONEXISTENT! With the 2 Entree's, 3 Mains and bottle of wine we had, my family and I will NOT be returning! If anyone was considering going here now during COVID, do yourself a favour and order through Menulog. read more