Great first experience. My shorts were in perfect condition and ready when promised. Cecelia is…read morevery friendly and helpful.

Hello, hello! Leaving my items and pick up, had to call out several times because it seemed no one…read morewas there. $10.95 for pants, $10.95 for shirts. 3 regular items cost me $35. Last, lady on pick up gave me spiel on how I have to note certain things if she's not there. She was kind enough to expound on what days she works to get a deal but I figure if the price is $10.95 for regular cleaning then a 20% discount is still not enough to make it worth my business.

I've been taking my dry cleaning and a few alterations to this location for 13 years. Very…read moreconvenient for shopping at Kroger and getting a haircut at Cost Cutters. However, recently Vogue stopped accepting coupons which, in my case, provided a 20% discount. Mostly, I have shirts dry cleaned. Without the coupon discount, the cost for dry cleaning each shirt is $7.00 which is very high compared to other dry cleaners in the area. I took four shirts to another dry cleaner (all cleaning done on site and same quality of service) in Spring Branch and the cost was more than half price: $3.25 per shirt. Although the staff is very friendly and I've never had an issue with the cleaning service nor a lost/misplaced garment, I feel that I've been overcharged for the past years. Unfortunately, Vogue has lost a loyal customer.

Taking nothing away from the other reviews, which I note many are a year + old, here was my first…read moreexperience. I just moved to the area and due to COVID/working from home, I hadn't been to a dry cleaner since February. Vogue is very close to my home so I gave them a shot. Throwing caution to the wind, I took everything in for my wife and I. 30 articles of dress shirts, polos, sweaters, slacks, blouses and dresses. Not cheap articles either - Louis V, Boss, Zegna, Dior, etc. This could have been a huge mistake. It wasn't. As it was our first visit, we QC'd everything after getting the clothing back home. My wife gave the OK on her dresses and blouses - Check. My items, which were the majority, came out fine as well. A few notes, I always check buttons since that is always a failure point for all dry cleaners. All good. Some of my shirts had "marks" from the previous West U cleaner who claimed they couldn't be cleaned despite them owning up to the mistake. I didn't even tell Vogue and they got both out! A+. The staff was super friendly, excited we were new customers and even gave us their 20% discount coupon just for being new. FYI, that coupon is found on the back of receipts for the Kroger located in the same parking lot. Apparently you need to present said coupon when dropping off not at pick up. One reviewer pointed out, it would be nice to have a unit count or some kind of inventory at drop off for comfort sake. I received a receipt with unit count on my visit. This may have changed since that review. The items are logged in the computer (see receipt) for additional tracking. The final tally, $215 for the 30 items after the coupon. Not cheap, but I was actually expecting more. Some parting thoughts, all work is performed on site, so no shipping off to a central location, they recycle hangers and do alterations. Let's be honest, what dry cleaner gets it right all of the time? None. I typically end up disappointed or worse with whoever I use, but today I'm satisfied with Vogue. I'll update if things change in the future, but for now I'm going back.

The dry cleaning was quick, reasonably priced, and very well done. Bonus, the owner is a delight…read more I tremendously enjoyed my conversation with him and even brought my husband back with me to meet him.

The worker refused to take my credit card and demanded Zelle payment. Created a very awkward…read moresituation. The name that comes up under Zelle is Anwer Hussain. Possible fraud or tax evasion

I have gone to this dry cleaners since it opened many years ago. It had fantastic service and fair…read morepricing. I am saddened that the once great dry cleaners has slowly diminished over the years. I took a single item in at 8am this morning I needed to be ready at the end of the day (since the windows still advertise in by 9 out by 5). The attendant just looked at me and said we just have too much and tomorrow is the soonest available. The quality has gone way down and prices are not cheap. Now, they over-advertise and don't deliver. I recommend avoiding if possible. I'm on the hunt for a new dry cleaners...

I have been remiss for a very long time in posting a review of Spring Valley cleaners. I've used…read morethem for years and primarily for my jeans, casual, work, clothes. They've never been great. But it would suffice for casual work clothes. I do not take items here that are expensive. However, the services have gotten even worse in the last year. The ladies at the front are very nice and always willing to redo. The items. Sometimes the items are returned a bit better and sometimes there's no difference. There is literally no concern at this location for quality of work. I'm on the search for a new dry cleaners in the Bellaire area or along I 10 between 610 and Wilcrest. The photos are just a few examples. I always have to press my clothing before I put it on. My ironing board stays up for this reason. And they've recently gone up on their prices.

If you want miracles performed on your clothes, this is the place to go! I'm a messy eater and…read moredrinker (don't judge me), and they're basically like Houdini when it comes to making stains disappear. I honestly don't know how they do it. Turnaround is always quick, about 24 hours, and the staff are incredibly friendly. Parking is easy, which is always a bonus. The value is outstanding, especially compared to Tide Cleaners. I love supporting a great mom-and-pop business, and they'll definitely have my business for another 50 years!

Shady business. I had a shirt and apron dropped off at 10am. I called back and spoke to Santiago…read moreand requested I add a crease to my shirt. When I came back the next day, there was no crease. The owner told me I should of said it earlier and we can't look for your shirt after you drop it off to make modifications. I asked him do you outsource your work like some laundry places do. He said no. He didn't offer to even quickly crease the shirt for me as I would of waited since all work is done in house. Santiago the son needs to be retrained and the owner needs to stop protecting him as he was not part of the telephone conversation. Also he needs pricing posted somewhere. Shady business.

They do great work and at reasonable prices. Nice people, owner is on premises, they're always very…read morekind.

Very nice ladies and very good service. I needed alterations on two pairs of jeans and it was done…read morein a fast and professional manner. Will definitely come again.

I have used several dry cleaners in the neighborhood and had to find a new one because of issues-…read moreand this one is my favorite! They have never damaged any of my clothes I've dropped off for my family, they don't over charge (I have a large size in my house and don't pay more?) and they do all the work in house. The owner is super friendly. Wonderful customer service.

Took a blouse in with a stain but they charged me for a dress I guess because I'm a BBW. But they…read moregot the stain out

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Great spot for a last minute bridesmaid dress hemming. Was able to drop off and pick up in ~36…read morehours, but I bet a 24-hour turnaround could also be possible given how efficiently they work. I have brought work pants here in the past and gotten them hemmed too. Pricing is a little pricier than I'd expected, hence the four stars, but everything else is great.

My mom had her wedding veil heirloomed here in 2021 from 1989 that was handmade. We just opened the…read morebox since I want to use it for my wedding next year a this "business" cut off all the hand done beading and lace. Nothing is left and the veil is RUNIED. Highly suggest others check their boxes, especially if you are planning on passing it down like my mother was. We are VERY DISAPPOINTED and very upset by this. I was going to wear it at my wedding. Shame on this business and person for doing this. so glad they are out of business now as they should be. I wouldn't even give this place one star but it making me.

DO NOT USE. YOU HAVE BEEN WARNED. Took a brand new silk blouse (375.00) to be dry cleaned that I…read morehad worn one time, it was in pristine condition. It came back with a little green tag attached for special attention to "spots" and "stains" it was returned to me with 2 black marks on the blouse. I know already that Gorman Cleaners will NOT make it right.

Great service and price Work is done timely and with…read morequality I recommend the tailoring services

Good customer service, very nice and helpful. My dress was perfect, fit like a glove after the…read morealterations :-)