Update 2026: still a 5-star service!…read more Bill's Transportation Services gives me what no Uber or corporate service could: true piece of mind and the feeling of community. I feel very safe using this service to pick me up in the wee morning hours at the airport and get me home safely, and as a single lady that is very rare but of utmost importance. I have been using this service for almost three years now and the quality has always been top notch. The service has grown to include several more drivers, of which I've had two newer ones, both of whom were polite, courteous and professional. If you're reading this looking for a ride, I encourage you to give Bill's Transportation Services a try, whether it's an airport run, drop off/pick up from a doctor visit you won't be able to drive back from, or any other ride you'll want to schedule in advance.

Hired Bill for trips to and from Logan airport and could not be happier with the caliber of…read moreservice. Bill was early for pickup to Logan and super nice on the way there, making the ride enjoyable. The brand new van offered a very comfortable, smooth and quiet ride and we had plenty of time to spare at the airport. Before departures Bill even offered a courtesy check to make sure we had all the important items like passport, wallet, phone etc. Arriving home, our driver Tony communicated his ETA and called us to confirm the precise pickup point even down to the inch. Tony was so nice and we had good conversation with him and again the van was super comfortable and clean. Tony even helped carry suitcases directly to the door. I appreciated that both Bill and Tony communicated multiple times in text with confirmations, ETAs etc. Sent photos of the vans well in advance with license plates which was a really nice touch, so that we knew exactly what vehicle to look for. Bill and Tony easily accommodated an itinerary with multiple stops which made our lives SO much easier and saved us from unnecessary driving and coordination. Everything was done via text/phone which is way better than dealing with a clunky website or corporate office. Price was very reasonable and very well worth it for the level of professionalism you get. We will be booking with Bill's Transportation Services in the future for sure.

Very quick pick up kind and courteous driver clean car very nice service .and I was great knowing…read moremy uncle was getting a pleasant ride to the hospital for his test I would recommend this taxi company all the time and the prices were very reasonable.

We arrived in Boston Airport Logan at 8:45 pm and we called on December 4 in Boston Airport Logan…read moreat the last minute and asked if he can picked us up at 11:45 pm in train station area in Rhode Island. He agreed. And we arrived and there he was on the right time. And a nice guy. The inside the van was very clean and good smell. Very polite guy but it cost 30 dollars for two people. A little bit expensive but a great service, thought. Highly recommended.

I called to ask if they could drive from Pawtucket.. (on…read morethe border of providence. on north main) to providence. thayer st. its less than 10 minutes away. Simple question. he told me "No" really rudely and then hung up on me.

Worst taxi ever. Called was told by the rude ass dispacher it will be half an hour.. An hour and a…read morehalf later they show up. The woman driver then told us she had to stop at her house before she picked us up. The car was old as hell and beat up. Overall ill stick to lyft.

Some guy answered the phone with "hello" not the name of the business. He asked what time for the…read morepickup (mid morning of the next day) and where was I going. When I said the Amtrak station, he said they don't have any cabs. I then remembered this is the second time I've called this company with the same bad results.

The best taxi service in Providence!!…read more I met City Cab right after I moved to Providence two years ago. Providence isn't like other cities in that it's tough to hail a cab here and I am never certain if a taxi will show up when I call a random cab company. I have never used any other service. Seyi (pronounced like "Shay-ee") and the other guys that drive for City Cab are incredibly kind and they have never left me stranded. I would highly recommend City Cab to anyone who needs a ride in Rhode Island!

Every time I've called this company, I get service quickly. They use minivans which gives me a…read morelittle more room.

I'll give this company two points because the dispatcher was very nice and the driver was right on…read moretime "to a fault"! I called for a ride to the hospital for a scheduled breast cancer surgery. My husband is very ill and my daughter lives out of state and the ride I planned fell through. Needless to say this was a very stressful and emotional time for me. The dispatcher quoted me a price of $28 - cash only. The cab arrived promptly at 8:30. I could not open the broken down old slide door! Hmmm, ya think the driver might have gotten out to help? Nah! He not only didn't open the door for me but was annoyed that I couldn't do it myself. Before even moving he demanded money up front and now asked for $30 as I got in the car at 8:32 . He explained it was a dollar a minute! I brought $40 cash with me with with the plan of giving it to him and asking for just $5 back allowing for a $7 tip! I was in tears as having to ride with this awful man for something so emotional and life altering! I explained to him that my father was a cabbie for many years and that I had worked in the food service business and that I come from a long line of tippers! My Dad would NEVER have treated a customer like that! He then said "ok only 60 cents a minute. I handed him $30 and of course he had no change. I told him "there's your tip"! I was clearly distraught of which he had not an ounce of compassion! He pulled up to the hospital without saying a word! Once again I struggled to open the door and he could not possibly get off his a-- to help me just kept explaining how to open the door! He sure took me for a ride!!

The driver was amazing and so nice. This was a wonderful experience. The car was very clean and the…read moredriver was wonderful . He was very understanding knowing we were going to see my very sick aunt. I recommend this taxi service to everyone. If i could give more than five stars, I would do it.

These guys are a total RIP off, take a Lyft or uber ,wasnt feeling to well coming from the…read moreprovidence airport with my son to new Bedford mass. usually a 45.00 -58.00 ride in a Lyft tops. took a chance for a cab which I haven't done in years.. now I see why the new generation avoid taxis .. what ever the guy didnto the meter it came up to 139.00 then he said he'd charge me extra for using a credit card and not cash. I had to argue with him in front of my son and tell him it's the new way of doing business and not everyone carry cash , my12 year old tried handing me his little cash out his wallet after he saw what was happening .. never again ..do yourselves a favor a catch a Lyft or an uber ..i knew it would cost more but not 60% more .. ridiculous..

Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!

Rachel's car service was exceptional. Billy was awesome, pleasant, drove exceptional from Warwick…read moreto Boston and the return back home upon our return from vacation. We will be using this service when we need transportation!!!!