We had a lovely experience getting a 1 hour combo couples massage. The staff was very friendly, and…read morethe environment was relaxing. I also liked that you could circle the areas you wanted them to focus on in a form they had you fill out when you arrive.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

They gave me an excellent birthday massage--the best massage. Excellent service and attention.read more

Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

I went in on a Wednesday about 3:00. I was greeted by a beautiful young asian woman named Sophia. I…read morepayed $50 for a 30 minute session. Sophia was very polite and friendly. She gave me an incredible massage and made me totally relaxed. I have had several massages at this location and am always satisfied with the service I receive. This place lives up to it's name. Makes me feel like I am in heaven.

Fantastic massage I received, super clean and therapists are all excellent! My 3rd visit to this…read morestudio & every experience was outstanding. Please try if your in the neighborhood, won't disappoint!

Sometimes your friend does something that inures to your benefit. I am thankful for that thing…read more Unintended consequence. Last week, during a service project in rural Costa Rica, in 85 to 90 % humidity, I shoveled, moved dirt and rocks, mixed concrete, moved cinder blocks, stacked building supplies, and other wo-manual labor. Then on Sunday I drove to Oceanside, CA. And drove back yesterday. Me duele todo el cuerpo. Even my hands. I shrugged my shoulders and it hurt. Jayla, at Space Massage Studio, used CBD oil, magical fingers, warm towels, and skill to work out the kinks and knots, and stretched out my hips. I limped in. I walked out.

Found this studio on ClassPass and so glad I went for it! The space was so relaxing and welcoming…read moreand everything I needed after a busy day at work. Randall did a great job of checking in, applying medium pressure and made the whole experience wonderful. John, the owner, checked me in and out and was a delight to talk with. This needs to be your next place to relax and get taken care of!

Very clean and nice staff, they really know what they are doing. I paid for a 30 minute and was…read morefully relaxed and all my stress melted away.

Just amazing service the girls here really know what they're doing…read more So good that I went two days in a row a couple weeks ago; my favorite "therapist" moved back to la so I haven't been back recently but I'm sure the other girls are great too! Highly recommend

This was by far the best massage I've ever experienced Ana Luna has hands of a magician !! Very…read morekind and sweet, I've gotten massages all over the world and this was the best thus far . Thank you so much will be back Ask for Ana Luna :)

Thought I wouldn't have to do this again. Once again pay for an hour massage and get a 35 minute…read moremassage and then get told I bought a 45 minute massage even though it was 35 minutes. I come to relax and try to feel better. I'm not a cash cow. Even with the horrible massage I still tipped 20 dollars which I got yelled at for only tipping 20 dollars. Was told I was being charged 60 dollars for the massage and never even got the 45 minutes or the 1 hour massage I was sold. Also I've used Apple Pay at this location and for some reason it was a issue this time

Best massage in north Scottsdale. The team is always very accommodating with requests and time…read moreadjustments. I have been going here for 3 years and they always have the best services

I had a massage with Vanessa. She was so good. Perfect amount of pressure. Highly recommend.read more

My wife and I have been going here for about 2 years, we've had 5-7, 90 minutes couples massages…read more Never had a single problem, just an A+ experience. I highly recommend it.

My first Thai massage! Fun experience and well worth $85!! I got a massage from the top of my head…read moreto my pinky toe! Room was clean and staff was professional. Def a way better deal than the $200 massage at my hotel's spa.

Great prices and I've had good experiences every time Ive gone. I hate when they leave the get hot…read morewashclothes and count that as part of your massage time. Other than that I recommend

My bf and I had such a good experience here!…read more We got the right people we wanted for the massage. His soft, mine tough lol For sure you have to call ahead even to get a last minute appt. We walked in and the guy had limited English so he directed us to the number to call and they got us in in 30 min. Very clean facility plus clean bathroom. Super comfortable chairs. It was cool in there, perhaps coming from AZ heat could be slightly cooler but it's just me, my bf said he was fine. We did 30 min foot massage and I wish I got us more. Those few minutes he worked on my shoulders were heaven. But I like deep tissue, he hit those knots good. My bf said his was gentle just the way he likes. Feet could have been a bit more purposeful movements but all good. Very pleasant nice service. My biggest thing is I did not like the scent of the lotion. It smells like old man cologne, ‍ My bf didn't mind tho If they would offer a softer scent like a natural essential oil or scentless, would be great. Also unbeatable prices!! We will def come back!

This spa is in the Mercado with tons of parking .You walk in and instantly know you're about to be…read morepampered . The relaxation room overlooks the lake and has chocolates, snacks, and fancy infused water, so basically it's a trap to keep you from Leaving! It's unisex, super chill, and the treatment rooms have ocean sounds that made me forget I live in a desert. Chelsi has actual magic hands. I got a hydro facial and walked out glowing like I wasn't about to step into 110‑degree Arizona reality.

Had my first massage here and Shaelene rocked my world! I will absolutely be back and try out more…read moreservices. Thank you Shaelene