Used them to get to Midway from Oswego. Reliable, on-time and very professional. I believe the…read moreLadies name was Sandra. I have been utilizing this business for years.

Driver was nice enough, but after "cutting us a deal" for being late, they still charged $15 not…read moreincluding tip to take 3 people just over 1 mile. No meter of course.

Booked a taxi three days in advance confirmed the day before for a 4:30 am pick up time. Taxi did…read morenot show. When I called they said they had it down for a 4:30pm pick up time. I asked if they could send someone and they said it would be 45 minutes. The man did not even apologize for the confusion. Ended up having to pay for airport parking. Will not use this company again. Should have stuck with Uber.

Needed the cab to arrive at 5:30am for us to make our train on time. Cab was five minutes late…read more Halfway through the ride, we notice there is no running meter in the vehicle. The driver said it is a private cab. We then asked how much will it cost to go from Aurora to Geneva's train station (literally a 10 min drive). Driver says $25.00. Outrageous. To make matters worse, he said he thought we were going to the airport because that what was said on the phone when the request for the cab was made. This was a lie as he never asked me where I was going. He said it would be either $25 or $45 since he missed a potential pickup at the airport as we weren't going there. Tried to call it even with us at $21.00. I gave him a $20 as I didn't have any smaller bills. I would've given $15.00 if I had a 10 and a 5. Will never call this unprofessional business again.

Took my first ride to the Airport with Skye from Naperville Star Taxi... she is beyond sweet!…read moreWorried about my comfort in the back and pleasant conversation... nice clean car as well... this is the company I will always be using! You won't be disappointed!

Seriously my new favorite for airport travel. John was able to advise on pickup times for my…read moreflight. Skye was our driver- she can read the rider well and was able to keep conversation light and the car temperature perfect. Overall they made this whole experience easy. Clean and comfortable car. Family run business that they clearly care a lot about. Almost instant responses via email.

I had a great experience with Americar. I scheduled a ride home the day of and was quoted a fair…read moreprice. My driver Dreana texted me early in the day to introduce herself and communicated with me until pickup. Dreana was a great driver and very nice and polite. I will definitely book another ride with Americar.

Recently used them for travel out of O'Hare Airport. Both ways. There were 2 different drivers and…read moreboth were on time and competent drivers. They were each in their own personal vehicles, which were clean and recent vintage. Our flight home was delayed several times, and they were monitoring the flight and said we didn't need to even notify them(but we did). One driver had his mask on, but we had to ask the second one to put his on. Dont you just love pandemic times....

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

Ken has always been on time. He gives great directions on how to find him at O'Hare. He is also…read moreflexible when flights change.

After leaving a 14 hr overnight shift at work, I had the pleasure of being flipped off and cut off…read moreby thier irraticaly driving employee. I certainly hope he didn't have passengers in this vehicle. He then used no turning signal and flew like a bat out of hell onto the expressway. The license plate read AD8 4933 at 9 :10 am in Bolingbrook IL on 9/28. A note to the owners of this company, keeping this psychopath on your team of drivers definitely will reflect on your company. I hope you do background checks and drug tests because this really just made me wonder.