They have changed the car wash from brushless to rotating brushes. No warning signs. Paid for car wash drove in and saw brushes. backed out and asked for refund. Was told by manager, "We don't do refunds on car washes" Twelve dollars wasted. Will not be doing business with these people again. read more

We needed to charge the car, so we stopped at this location last night around 9:30 pm. There were plenty of chargers and they were all unoccupied. I saw the sign outside that said, "World Famous Chicken 12 pc for $20." I've heard about their chicken and since we haven't had dinner we wanted to try this famous chicken. I started eating when we got home around 10 pm. The skin is crispy and well coated but not much taste. The pieces were small. I had two wings and a drumstick. For being dark meat, they were pretty dry. I was definitely disappointed as I had high hopes for "World Famous Chicken." I think it's great that places like Royal Farms have EV chargers. It's convenient when we need to charge and get food while we wait but not the chicken next time. read more

Royal Farms - a bag of fried chicken - Gas Stations Near Me - Urbana, Maryland

This is a nice regular Royal Farms but with the added benefit of Tesla chargers. Batter dipped wedges and clean restrooms makes this an excellent stop on a trip. read more

In search of the convenient convenience store. As regular to the farm store in Urbana its not unusual to find a line at the grill waiting for take out chicken, milk, snacks, coffee, breakfast sandwiches, etc,. The Farm Store as its known to locals is known for fried chicken that will satisfy your entire families cravings for crunchy, mildly spicy, baskets of yummyness, but there's so much more.. In addition the lunch, dinner, and just about anything in a hurry including restroom breaks, this is a regular stop for area commuters. The coffee, is a bargain compared to the high end chains, and just as flavorfull in my opinion. The coffee machines are self serve, easy to use and deliver fresh brew that delivers the caffine, or caffine free, in various quantities, up to 24oz, conveniently leaving room for creamer or your choice of dairy. Easy peasy to brew, with just a touch of the display screen, in ~ 2 minutes, your cup is full of morning joe. The Rofo Card, rewards makes it easy to run up a tab, and is accepted at the pumps as well. The bonus of the Rofo Card is ~.10 cents off per gallon of fuel and recently there was .20 off promo for car wash with fill up. This is a popular location convenient to 270, 355 and local highways and its worth planning accordingly or calling ahead if stopping by during peak hours. Pro-tip, there is parking in back of the store, which facilitates quick in/out and on your way type visits. read more

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I would rate higher, but they steal from customers. I bought 2 (8 ounce) nacho cheese sauces for 16 total ounces. I put one of them on the food scale and with the container weighed less than 3 ounces so Royal Farms gave me less than 6 ounces and shorted me 10 ounces. This has happened the last 4 trips. You know they have to know too. A cup is 8 ounces and they gave a 1/4 cup. Silly. read more

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Great place to fill up as you cruise down the interstate. It wasn't far off my path and they had a nice grassy area where I could walk my dog. The bathrooms were clean(ish)- giving some forgiveness since I was traveling during a holiday weekend. They have the low flow toilets installed and even with the most simple waste, it doesn't totally flush when you use the low-water option. Kind of gross and then you end up flushing twice which I assume kills the point of having that kind of a toilet. Oh well, they tried. They had a large selection of snacks and drinks and I didn't have to wait long to check out. The gas prices were competitive with everything else in the area. Not a place I would go out of my way for, but it was convenient when I needed it! read more

Stopped in to grab a soda and a little bite to eat. Got the four piece chicken tender box with fries some of the worst chicken tenders I have ever ate , they where over done dry even hard in places. Hey guys after while learn that you can't sell certain things been sitting too long. Total crap !!!! read more

Fried chicken is not at all like other RF shops. I've been hoping they fix it since they opened, but nope! Bought it again today and oof. The skin is overly salted and otherwise flavorless. Every other rofo has amazing fried chicken. Please fix this. This place is otherwise perfect. read more

It's been snowing, that leaves that nasty brine crap that gets kicked up by other vehicles on your windshield. So in the midst of this snow that has happened for the third time now in two weeks, you'd think they'd have the troughs with windshield washer fluid and the handy dandy squeegee ready to go as everyone would be using them when they fill up right? Nope! There is a sea of handles around the gas station. The squeegee ends lost to time. Motorists are desperately trying to clean their windshields clean with spit and napkins, whilst failing miserably. It's hell out there! Snow is hell! And not a squeegee to be seen... At least the gas is a bit cheaper than the Shell station across the street. But why won't they think of the dirty windshields? Won't someone think of the dirty windshields! read more

Most of the time all phases of the car wash do not work. It also doesn't do the back of the car. On the plus side I did finally get a receipt after 6 washes. read more

Average Royal farms. Maybe a little slow to have sandwiches made. Too far from the interstate to be convenient. read more

Royal Farms - Gas Stations Near Me - Urbana, Maryland

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The place was a mess. They were out of Ice tea. And the chicken is way too salty, probably prebatter and frozen. This was their last chance. No more. read more

Went back to visit this location because the district manager sent me some coupons. Dining area still filthy. Soda fountain area covered with trash and spills. Front register employees are hit or miss with friendliness but the kitchen crew is usually rude. read more

I like this gas station/chicken shop because it's always pretty clean. The pumps are reliable and the price is usually a couple cents or more cheaper than the station across the street. I really like RoFo chicken and this location is no exception. I haven't run into issues with rude staff that others have cited in reviews. The carwash is OK. It's just a brushless pressure wash setup. It does as good a job as any other brushless drive-through. At the very least, it's good for getting rid of road salt after a snowstorm. I prefer this one to the brushy wash across the street (the brushes miss spots - especially on the back end of my hatchback, right in the middle - and it's really rough on the car). Other than when I'm using gas rewards from the grocery store, this is my go-to gas station and carwash. read more

Free air! Clean inside. Don't waste your money on the car wash! It never does a great job.

Terrible, terrible customer service, ordered Royal Farms 2 piece chicken with mashed potatoes and other stuff, pd $10.30. The lady or manager never did my order. She said order 58 wasn't paid for which i did pay cash. After about 30 minutes i finally got my order, no apology, nothing. If i was working there, I would have 1. Apologized 2. Gave me a piece of chicken free. They don't know what they are doing there. read more

Used my credit card (swiped for gas at pump) on 5/31/19 at 11:30 am. Throughout that day, FIVE MORE CHARGES, of varying amounts were made AT THIS LOCATION!! On 6/5/19, after cancellation of the card through my bank, I approached the manager of the store who told me to "take it up with Corporate!!" This was obviously done ON THE PREMISES by an insider. I WILL take it up with Corporate, AND local Law Enforcement!!! read more

I usually Love Royal Farms and I really looked forward to this one being built because its on my way to work. The World Famous Chicken has no flavor. Did they forget to add the seasoning? When I get the Chicken Tenders they are so dry that I almost choke! The Inside staff-Cashiers..while some are good, first thing in the morning when people are trying to get to work, they are the slowest I've ever seen. Please add seasoning back to the fried chicken!! read more

Gas prices are usually the lowest. Newer car wash center that is quick and efficient.

I visit the Royal Farms location in Frederick, Urbana, and Columbia MD several times a month. I have found that the Urbana Location is by far the best run with the best staff of any of the three. Several times I have encountered an employee who works in the food section named SB, Always a smile, a hey how you doing, and provides top notch service every time. SB's level of customer service is what keeps me coming back, I have encountered many other staff members and they are great at their jobs, it is just - SB always leaves a Great Lasting Impression. Thank you SB for making dinner a success once again. read more

This is a good location right off the interstate. Gas was inexpensive for being right off a major thoroughfare which was nice. They have a little store for any munchie needs as well as a bathroom. Everything was clean and service inside was quick. Not much more you can ask for when you're taking a road trip. read more

There are few times in life when a meal is so expertly crafted and planned that it is nothing short of genius. Last night, I had one of those meals- the three piece chicken tender meal from Royal Farms. The dish was excellently prepared. Deep fried, juicy, and fresh without a hint of fishiness. A glaze of sweet and spicy sauce brought a hint of tart sweetness with a bite at the end. The tenders were placed on a mound of southwest potato wedges. The combination of the chicken tenders and potato wedges alone was to die for. (I would recommend the Chesapeake aioli to dip the southwest potato wedges in.) The ambiance was refreshing. The young adults working here added a certain joyous touch which was very nice. The employees just made me feel right at home. I love this place and I know that I will be recommending it to all of my friends. 10/10, can't wait to come back. read more

Ms.Melvina was a great help. She had some of the BEST customer service I have ever had at a Royal Farms..

Bathroom was disgusting and manager was making sandwiches seems like never enough people here. This place is ruining my opinion of royal Farms. Diesel not working. All in one visit. read more

I love Royal Farms - usually. I ordered a chicken slider duo based on the menu image of nice chunks of white meat chicken. What I was given was chicken minced to a pulp and a strange color, Swiss cheese with no taste, on a slightly stale bun. My friend ordered a sausage egg & cheese biscuit. He said the biscuit was dry and tasteless, the sausage was stringy, and egg tough from too long in the microwave. However, he said the coffee was excellent. We both threw our meals in the trash after two bites. (You have to take two bites to make sure the first bite was as bad as you thought it was) Why bother offering food that is not as pictured, and at least the same quality as your competitors (McDonalds) or hopefully better! I DO buy their chicken quite a lot, but I did not buy any at this store. read more

I am giving this store a 1 because I cannot go any lower. I stopped today to grab a bite to eat and use the bathroom. I usually love Royal Farm but this is the nastiest store I have EVER BEEN IN!! The women's room looked like it has not been cleaned in weeks. The floor, and toilet was filthy with no toilet paper and no soap. Someone I am guessing a customer put napkins in stall for patrons to use for toilet paper. I did not purchase any food in this store. I will drive by this store from now on. read more

I don't think that the chicken is world famous. I prefer other gas station chicken better, or even Popeye's more. They do have other junk food that will add weight for the weary traveling souls. I like the Rofo card, which reduces gas by ten cents a gallon, if directly linked to a bank card. But be cautious with that. read more

I was wondering why this place got suck bad reviews because royal farms is usually amazing. This one absolutely sucks. It's always one thing or another. They always take forever, or they're out of stuff, or their workers making food are just total douchebags. Which I don't understand because everyone at the registers are always super nice and helpful. Go to the one on 85 instead if you want good food service. I'm sure as hell never going to the Urbana one again. read more

Is being rude company policy? The customer service sucks. The staff doesn't look you in the eye, is not attentive, and doesn't respond when you ask how they are. They all seem to be entitled and have that look of "I'm so much better than this job" on all of their faces. Rather than work hard to eventually attain better positions or jobs, everyone acts like they just deserve a better job. I used to come here on at least a twice a week basis, but avoid the place at all costs now, and tell everyone I know to do the same. The food is of decent quality since it's a chain, but employee-wise corporate needs to get in there and start cleaning house and replacing the staff with people who act like they care, or have training to teach their current employees how to act. Needless to say, this location lowers all standards for this chain, and for the surrounding areas businesses. read more

This particular location is Lacking.... I'm use to the one in littlestown,PA... every time I go here(Urbana location) teenagers are running the show.. they are more worried about showing out, break and smoking a cigarettes... the last time I got the potato wedges and they tasted like grease... the employee was clearly pissed about another employee being on break and stopped from serving her customers to walk outside and yell for the person to come in... this time they forgot something on my order.. I think this location needs some seasoned seniority to show ALL employees some expectations and to keep this employees in line.. read more

Urbana is getting DARK! Did they build section 8 nearby? Friendly service. No Rockstar zero assortment. Great coffee.

This royal farms is nothing like the 1 in Baltimore ... They false advertise a poster having chicken 24 hours. The guy said we throw away food after 2 am and that he's the only 1 working there . I said in my head well y'all desperately need to hire more people . Royal farms has some great chicken ... Don't come here you guys for chicken you will be disappointed. read more

Filthiest gas station I have been to in a while. The attendant was just sitting there surrounded by trash. Unphased!

Terrible experience. The place was a mess when we first walked in- coffee everywhere, doughnut bags on the floor, full trashcans, etc. I ordered chicken noodle soup and the "use by" date had already passed by 12 hours and was cold. Never returning. read more

Terrible customer service, 20 minute wait for a chicken sandwich. Bacon on the sandwich pretty much raw. "Pulled chicken" = 3 big chicken tenders. Fun! read more

Y'all are negative, I work here and although most are super negative and insulting: also it's not my career, I do my best, I do what I can to the best of my ability, I cannot take responsibility for what others do, everyone's held accountable ultimately and I want to be a video game designer since I was 4. I live in Urbana, MD for now, have faith in Christ since Sept. 19th, 2004 when I got saved, I'll pray for all you naysayers out there. We live in America and we wouldn't be great without God; God is good, he has his protection over me and his angels are with me. Thank you for all your nasty comments, speech, and hate: thanks be to God and haters of God all most as I see: one day it will all be better, have faith. read more

Extremely rude deli counter staff who could care less about providing decent customer service. No evidence of any semblance of management in the store. read more

royal farms rt 85. got the box of chicken and asked for a bag, she told me to go get one at the register. um no, you go get me a bag. th breast was the size of a thigh. one of the 5 potato wedges was unedible and the biscuit is old, hard as a rock on the outside and chewy on the inside. NEVER AGAIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

This place is awesome and the guy named Dustin tried to murder me while i was buying chicken. They have guns and weed in the store. This man named Andrew is so bad he stares at people and he gives blank stares and looks like he is going to kill me. A man with a red beard was smoking weed in the store. A large man works over night who always has a chain hanging from the phone, and I saw him rubbing chicken on himself and put it in his pants. There is a girl, who looks like cash me outside and acts like her, who went out back and bought weed from a girl who looks like a shaven dog. All around a disgusting, horrible store 10/10 read more

Sadly, I echo what one of the other reviewers stated. For several weeks, there were no straws at all for the fountain soft drinks. Employees knew that there was a problem and shrugged their shoulders at it. Food service is painfully slow and unorganized. read more