1. Royal Hawaiian Pool Service

1. Royal Hawaiian Pool Service

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Haiku, HI

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Royal Hawaiian Pool Service

5.0 (2 reviews)
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4 years ago

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Ohana Pool & Spa - Look for us out on the road and give us call to become part of our Ohana!

Ohana Pool & Spa

3.3(7 reviews)
29.8 mi
Certified professionals
Free estimates

Have been working with Ohana Pool & Spa as a property manager for six years and two properties…read more Professional, experienced, and knowledgeable. They have gone above and beyond for me many times! Highly recommend!

Unfortunately Josh at Ohana was just not up to the standard we expected for pool maintenance…read more Firstly he blocked calls so you could only contact him via text which he often ignored. He expects clients to spend money on upgrading equipment but it isn't installed properly, or even required. Our pool house has been awash with obvious pipe leaks even though I texted and pointed it out in person to the maintenance guys it was left unrepaired. The pool cleaner wasn't working, yet it was repaired in minutes by another pool company. There was an obvious pool leak and he refused to turn off the auto fill which caused a $2K water bill!! The problems just continued and Josh ignored them. When we called him on it he charged us $1500 in unwanted chemicals!! As a property manager I found him hard to deal with, as did the owner of the pool. Now that we have replaced him 2 pool companies have come out to inspect the pool setup and neither can figure out what Josh was doing, why he added extra pumps when they weren't needed, and why everything is leaking! A pipe came off in one guy's hand where it had been leaking all over the pool house floor for weeks. Obviously I would not recommend Ohana Pool & Spa.

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Ohana Pool & Spa
Ohana Pool & Spa - How would you like to wake up to this view everyday?!

How would you like to wake up to this view everyday?!

Ohana Pool & Spa

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Maui Pool Supplies

Maui Pool Supplies

5.0(1 review)
18.5 mi

Mahalo and well done to Jennifer Smith for her exceptional customer service!…read more I have been trying to replace the tattered and torn cover on my LifeSmart "Antiqua" spa for the past 8+ months. I made multiple attempts to contact LifeSmart and ran into one dead end after another. In steps Jennifer Smith and within a few days I learn that LifeSmart was purchased by a company that was subsequently purchased by another company. Fast forward a few days and Jennifer not only orders a new cover for me, but she also arranges for the cover to be shipped from the mainland to Maui and then to my home. Jennifer, thank you for your persistence, follow through, friendly demeanor, and great sense of humor.

From the owner: For exceptional pool and spa supplies and services in Kihei, HI, you can't go wrong relying on the…read moreteam at Maui Pool Supplies. Our team provides comprehensive and dependable service while delivering affordable pool and spa supplies. Whether you own a residential or community pool or spa, we have what you need, including in-store repair. For a free water testing, call us in Kihei first. We'll provide you with quality service with good old fashion integrity. Maui Pool Supplies provides a reliable, trustworthy, and professional service at a great price. We offer cost effective and efficient services to all of our valued clients. Call and speak to one of our friendly consultants today to learn more about what we can do for you.

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Maui Pool Supplies
Maui Pool Supplies
Maui Pool Supplies

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Aquapulco - This is a flow meter, used to properly set the PTP valve so the pool sweep works. A pool technician should know how to use it.

Aquapulco

3.4(13 reviews)
17.8 mi

Our last pool cleaner stopped setvicing our pool, and all of his other customer's pools, while we…read morewere off island. We heard his excuses and waited for him to return until our pool started looking like a swamp. His other customers jumped ship before we tried to find a replacement. Other pool companies were already booked up but Aquapulco said they would clean up the pool and start weekly visits. Aquapulco estimated that the initial cleaning would cost $550. Wow, but okay. I'm in a bind. They did a good job but the final total was $750. Ouch! Weekly maintenance was pricey, $85 per week plus chemicals. But, the pool cleaner showed up every week. The pool cleaner sent an email each week with a picture of the clean pool. For the first 4 weeks, he included a picture of the timer for the pool pump. There was no explanation why he thought I would be interested in the timer. Finally, the electric bill arrived and it solved the mystery. The cleanup crew had the pump running 24/7 for the couple of days while they worked but left it running continuously after they finished. That mistake cost me an extra $200, going to the electric company. When I called Aquapulco about it, they sent a repair technician to correct the timer. Nothing for the inconvenience or expense. Aquapulco sent me 2 reports that my auto pool sweep wasn't working properly. It was stuck at the stairs and wouldn't "back up". They wanted to replace the gearbox ($53.50, 10% over retail) plus an $85 service call for a 15 minute repair. I declined, since I was returning in a few days. I was warned that I would be charged an extra $25 per week, since my pool sweep wasn't picking up everything on the bottom of the pool. I arrived and I put a $48.95 gearbox in the pool sweep, but it didn't make any difference. I then found that my pool-to-pump valve was set to take most of the water from the skimmer, providing insufficient suction for the pool sweep to function properly. FYI, there is a flow meter available to show the amount of suction recommended for the pool sweep. I also found the skimmer flapper door was stuck closed, preventing floating debris from entering the skimmer. I fixed this problem and probably saved another $85 service call. On his last visit, I told our pool cleaner that I had just emptied the pump basket when I cleaned out the impeller. He said he would do it anyway, because he was required to do it. After he left, I noticed that water in the pool wasn't flowing well and saw that pump pressure was well over 20 psi. The filter hadn't been backflushed. After I did the backflush, we found another company to take over the maintenance of our pool. Honey Girl wanted to know why we were changing pool companies. I told her that if Mike Davis (the owner) wanted to know the problems we've had with Aquapulco, he was welcome to call me. He didn't return my call. I gave Aquapulco 3 stars because they do a pretty good job. But, evidently they don't consider themselves responsible if their mistakes cost you money. They don't really want your feedback, either.

Mike and staff and so knowledgeable and responsive. It's so nice to get such quality service on…read moreMaui. Aquapulco has been servicing our pool equipment for over a decade and we love love love them.

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Aquapulco - This is a skimmer flapper door. Your pool technician should know how to adjust it so it doesn't stick open or closed.

This is a skimmer flapper door. Your pool technician should know how to adjust it so it doesn't stick open or closed.

Aquapulco - This is a water pressure gauge. A pool cleaner should read it and know when to backflush the filter or clean the pump impeller.

This is a water pressure gauge. A pool cleaner should read it and know when to backflush the filter or clean the pump impeller.

Aquapulco

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Royal Hawaiian Pool Service - hottubandpool - Updated July 2026

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