I've been in a few times and I've gotten good help while there. It didn't matter that I'm a middle…read moreaged lady, they seem to want my business as much as a twenty something's business.

So this is a little crazy to me, a new set got released for weiss a couple days ago and I was…read morelooking for it and low and behold I see two cases of it sitting in the back and was like YES I can get one booster box of it, I ask and he goes and checks to see if he can grab one. He tells me he couldn't sell me one because "somebody called and said to hold them for him" both cases, 48 booster boxes and all this one guys because he called and said hold them for him vs the person who literally just wants one that's already there? How is that fair to the consumer? How's that good business practice? Just really unfair still dumbfounded

This place is filled top to bottom with stuff almost like a step back in time with the records…read more it's multiple floors plan on spending some time to explore

I was traveling through Rockford and stopped by this place to get some vinyl and books. Their…read moreonline store is generally good so I ordered for pickup there. They were actually out of the book I wanted so told me that I can get credit for a different book. I was looking for mystery and they told me it was "everywhere". The book portion of this place is a bit of a mess and it took me longer to find something that struck my fancy since there was no section devoted to mysteries (there was one for Sci Fi). They have a deal on comic books that was pretty nice so the visit was worth it. I liked it, even with its weirdness.

Amazing service! I purchased a necklace for my 2 year…read moreanniversary and the staff was an absolute treat helping me narrow down my choice! Extremely polite and helpful. One young lady in particular was amazing but I didn't catch her name. 100% checking the place out.

I purchased my wife's engagement ring here, as well as our wedding bands. The staff always greets…read morepeople as they enter the store. They always listen to what you have to say, and are willing to go through all the options they have to help you make the best possible purchase. While I was in this last time, I purchased a pendant and necklace. The staff helped me pick out the necklace for the pendant (and my wife loved it). On top of that, I received 50% off the list price. There are so many reasons why after 20 years, we still come to this store. The owner and his team are always amazing, and whatever your budget, they help you find a piece that will dazzle your special someone.

Very small, but cute. Would work if you just needed a fabric or two to finish a project. Lots of…read moregreat patterns. I asked a question about a particular pattern and the older employee had absolutely no idea, so that was incredibly frustrating. I did love that I was allowed to purchase the pattern only, even though they had it bundled with fabric.

Beautiful fabric selection, kits available and nice and bright store. Maybe I came in on an off day…read morebut it seemed like the person working was busy with something else and every question I had and my purchase was a bother to her

I was looking for a class in pottery for my 17 year old granddaughter that would teach her to throw…read morepots. I was interested in taking the class also. We contact Tonya Hardy and she had a class coming up so we jumped right in. My granddaughter had thrown a few pots in a high school art class but the instructions were just a you tube video. Tonya was a great teacher and worked with both of us, encouraging us to push the envelope. Lots of fun and experience gained. when the class was over we bought studio time and we are still throwing pots at Happily Handmade.

Tip: Online orders are available for pick up at CUSTOMER SERVICE; straight back from front doors…read more NOT at the check out. (They should maybe consider putting a sign up, eh?) Picked up my online order, for which I had been emailed a receipt, and was then offered a printed receipt in store.... Stop it. Stop the insanity. Save the paper for books, and toilet paper. Everything else can be digital.

I love this store and I have been there several times, but checkout is sometimes difficult. At my…read morefirst visit to the store, the clerk asked if I had a rewards membership. I told her I once had a premium account but I thought it had lapsed and I might need to renew. She asked which kind of membership I had and I told her I wasn't sure. She told me I had to know or she couldn't process it. She entered my phone number and rang up the order as a basic membership. I let it go and shopped there a few more times without being asked which type of membership I had. Last Friday, I was waiting to check out, and the woman ahead of me was asked for her phone number to enter for rewards. When I checked out, I wasn't asked so I asked the clerk if she didn't want to enter my phone number for rewards. She was generally kind of rude but did enter the numbee and didn't ask about a membership type. When I got out to my car, I logged into my account. It indicated that I had a basic membership but listed the differences between the basic and premium and allowed me to upgrade. I upgraded without incident. I think the staff should know how to access the membership type and should be able to upgrade for you if you are willing to pay the cost of a premium account. The staff on the floor seem nice and helpful but checking out could be a more pleasant experience.

If you buy sports cards this is really the only place to sell cards besides Walmart. And Walmart…read morenever has anything. I have bought multiple boxes from this location. I've pulled autographs and a case hit zebra print Lamar Jackson premium case hit. I would definitely recommend this place to anyone looking to buy sports cards.

The price for a 5-yard bundle was unbelievable. However, once opened and each piece was unfolded,…read morein truth it was BARELY 5 yards total. Each piece, after trimming, honestly yielded at best 35.5" and occasionally even less. Disappointed!!

Awesome quilt store, some of the best modern fabrics around at great prices. Great Pfaff service…read moredepartment!