Amazing service! I purchased a necklace for my 2 year anniversary and the staff was an absolute treat helping me narrow down my choice! Extremely polite and helpful. One young lady in particular was amazing but I didn't catch her name. 100% checking the place out. read more

I purchased my wife's engagement ring here, as well as our wedding bands. The staff always greets people as they enter the store. They always listen to what you have to say, and are willing to go through all the options they have to help you make the best possible purchase. While I was in this last time, I purchased a pendant and necklace. The staff helped me pick out the necklace for the pendant (and my wife loved it). On top of that, I received 50% off the list price. There are so many reasons why after 20 years, we still come to this store. The owner and his team are always amazing, and whatever your budget, they help you find a piece that will dazzle your special someone. read more

I was looking for a chain ( sterling silver) They didn't have any in the store that I seen, but I was greeted immediately by a wonderful lady and I am not sure how to spell her name correctly it is like Dae and I feel bad that she didn't write it down on my card with my number to call back to order the chain. She was very professional and I gave her my old chain that had broken after 20 years and she compared it to one in the book. I did call back and she was just as professional on the phone, I ordered the chain from her. She really did go help me the perfect replacement. Thank you. I am so happy that you helped me and I am sorry I didn't get the spelling correct. read more

We have gone to Busch Jewelers for my engagement band and wedding band, purchased my pearls set for the wedding day, and the men's band for my fiancé. They had always taken great care of us, especially Connor P! We can't thank them enough for taking us serious and respecting us with the purchases we made. read more

Busch Jewelers - My engagement ring after he proposed! - Jewelry Near Me - Rockford, Illinois

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Anytime my wife and I are shopping for any jewelry we go to Busch Jewelers of Rockford, IL. No matter what the holiday or occasion. We highly recommend this Busch Jewelers to all our friends, co-workers, family, and so on. My family even takes the time to drives several hours south from Northen Wisconsin just to make all our purchases here if that tells you anything about how good they are. My family has been doing business with BUSCH for over 20+ years now. We believe when shopping for expensive lifelong jewelry we want to deal with someone you can truly trust, a person you can look in the eyes and believe what they are suggesting to you, a company that has your best interest in mind. A jewler that listens to what it is you are looking for, not something they are trying to sell you. Regardless of the amount of the purchase big or small. A company that isn't just out to try and make a buck$$$$ Not here ladies and gents... We feel strongly enough that we have found just that amazing company that I wanted to take a few minutes to write this review and share our personal experience and dealings with you all. I was always told the Best Advertisement is word of mouth from customers. This local business stands behind their products. We enjoy the piece of mind knowing the warranty that comes with all our pieces we have purchased over the years. Or knowing that we have the ability to trade in our jewelry at anytime for the amount we paid for it (dollar for dollar) and upgrade to something new, something different, or maybe just something bigger or better. We know they take their time to hand select and only purchase the best quality of precious stones, they always offer the best unbeatable prices. Then you don't have to waste the time trying to shop around. They also will offer you top prices for any old or unwanted gold pieces that you just want to get rid of or put that towards a purchase of a new item. At Busch I never feel like I have to wait for some kind of gimmick sale for the best time to buy! It's always the right time to buy. Ask for Mitch and deal with a true professional. He knows everything there is to know. He is a no pressure kind of guy, he is there to make sure you leave with exactly what you were looking for. We love that they stand behind thier products 100%, no questions asked. So again if you are planning on spending some money on any type of jewelry or wanting some custom pieces designed go talk to Mitch at Busch. You will be glad that you did. No headaches no hassels.. read more

Busch Jewelers - The man, the myth, the Legand they call Mitch! - Jewelry Near Me - Rockford, Illinois

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We have a long history with Mitch and his business. I have bought my wife rings/diamonds/watches etc. Each of my three children as they came of age and engaged, bought their engagement/wedding rings there. Now I'm back to have Mitch craft a 40th anniversary ring for my bride. I have traveled a lot and shopped watches and jewelry both domestically and internationally. Never found a better deal than what I could get in Rockford, Illinois. read more

This store is amazing -- and the staff and owners are so helpful and kind! My family has bought all major jewelry here for years. What sets them apart from other stores, in my opinion, is their attention to the customer. When my brother picked out an engagement ring, they took the time to listen to all his thoughts, look at the rings his girlfriend had saved on Pinterest, and consider her likes and personality. It's amazing to dedicate that kind of time to someone. But it's because they really care!! read more

I have been dealing with Mitch for years. Have purchased many pieces of jewelry from him.. My wife's jewelry box looks like a miniature Busch Jewelers. Mitch is ALWAYS very accommodating and his staff is also. I have dealt intermittently with others jewelers in town and always go back to Busch. You just can't beat the service and quality of their merchandise. read more

Came in only for a repair and cleaning of my engagement ring (which wasn't purchased at Busch). My husband and I were promptly greeted and the staff assured me that they could tighten the setting on my main stone and also clean the ring. I expected to pay more but both services were only about $45, and were finished quicker than promised! I have no complaints about their work. read more

Busch jewelers has been our jeweler for 30 years!! Cannot believe it's been that long! But it has!! He has the most beautiful diamonds of any one and very fair in his pricing! Both our son in laws have bought our daughters wedding rings from Busch as well . My husband has bought me many beautiful diamond rings earrings bracelets and I have loved every one of them!! Customer service has been awesome! I believe his staff is trained well! Busch has and always will be our number one jeweler to go to!! We know he hasvthe most beautiful diamonds of all!! read more

Best jeweler in Rockford! They have beautiful diamonds without the big price tags! I would highly recommend. Everyone is friendly and helpful. I just can't say enough!! read more

I had a ring that my wife bought me years ago and it broke at the bottom of the ring. Took it to another jeweler a couple of years that used to be downtown and is now located at a high priced corner on east side of town. They charged me $200 and fixed it. About a month ago I went back and had them look at it and they told me the person that fixed it before did it wrong, I informed him that they had fixed it and he danced and said that was the correct way to try to fix it but the sides have to be built up to fix it right, cost $650. I asked about money I had spent and he agreed to credit $200 so for a mere $450 he will fix it. It was Xmas time so time frame was 4-6 weeks. Not liking my answer I went to Busch, that is where wife had bought it anyway, they looked, said $70 and it would be fixed in a week. So, let's review. #1 already charged me $200, didn't work wants another $450 and 6-8 weeks #2 $70 and it will be done in a week. I had the repair done some time back just to make certain it was correct and it looks great, nothing breaking as #1 said it would and I have $380 more in my pocket. Thanks Busch Jewelers for not trying to rip my head off. Scott H read more

I bought my Fiances ring here. I was amazed at the customer service there. I went to a couple of places before and was treated poorly. When I finally found the ring at Busch's, I thought it'd be way too much. From the research I did online, the ring would be out of my budget. I told them that and they got the price within range for me. I was so excited. I couldn't speak more highly of them and the great work they did. They are very nice, and not pushy. The prices are the best in town too. read more

I have been doing business with Mitch Busch for over 25 years. They are my go to jeweler. In 2018, we moved to Galveston, Texas and for my 20th wedding anniversary Mitch and I concocted a scheme to surprise my wife with a diamond pendant a beautiful sparkling oval shaped stone on a white gold necklace matching all of our wedding jewelry. My wife is never surprised. Always has a way of finding out. We did it. Last night was our anniversary dinner. We went out to eat at a fabulous restaurant on the Island, sat down, ordered drinks and an appetizer and when the drinks were served my daughter smuggled the hidden bag from under the table and gave it to me and I gave it to my wife. Inside was a card and magnificently wrapped box. Had Busch jewelers on the wrapping so she immediately knew it would be something fantastic. She was so surprised, didn't really expect anything, and thought dinner was the gift. I had never seen what Mitch put together, but when she opened it her eyes just welled up. To top it off about a week before the gift arrive Conner at Busch disguised his title as Tom the plumber to give me the tracking number on the package so I could see where it was. Thank you so much for the added attention to the detail that meant so much to us. If you are in the area or not consider purchasing from Busch you will not regret it. What you get for you money is also amazing. Sincerely, Dan G., Galveston, Texas read more

I purchased three rings here. From the moment we walked in the excellent customer service began. The rings we bought were stunning and well priced read more

About 20 years ago, a friend of mine told me about Busch and I've been shopping there ever since. Don't make the mistake of shopping in the mall or traveling outside the area. Mitch and his staff are excellent to work with and my purchases have always been Very Well received. When friends or family ask where to go...I Always tell them to go see Mitch at Busch Jewelers. read more

I would NOT think of going anywhere else. Mitch and the Busch Jewelers crew made my wife's engagement ring as well as our wedding bands. They were so beautiful. Busch Jewelers made my proposal on the Wintrust board during a Cubs game a time my wife and I will never forget. Always have gone to Busch.....Always will. They treat you like family especially after the sale. read more

Their customer service is unparalleled to any other jeweler. From the moment we walked in the door, we were treated with the utmost respect and diligence. Connor was absolutely wonderful and went above and beyond to help us with all of our frequent needs and requests. I highly HIGHLY recommended them for any of your jeweler needs. read more

While I was browsing in a jewelry store in St. Charles, they offered to clean my wedding ring, but they said they couldn't do it because the prongs were so worn the diamond would come out of the setting. Thus began the search for a replacement ring; however, I love my original ring because it is so unique and I've worn it every day for 47 years so it has a lot of emotion attached to it. I took the ring to Busch Jewelers and told Mr. Busch that I loved the ring but wanted the stone reset with a little more bling. He had the stone reset in a mounting with a halo of small diamonds surrounding my original diamond, and it is gorgeous. The quality of the stones and the workmanship is remarkable, and the bling is WOW! I also had a pair of diamond stud earrings that I had made into drop earrings several years ago (at a different jewelers), but was never happy with the results. The diamonds looked lost in the setting and all you could see was the white gold, so I never wore them. I brought those to Mr. Busch also, and he agreed with me. He reset them using the white gold that was already there, and added more diamonds all along the edges. They are so beautiful now I wear them often. I've gotten so many compliments on both the ring and the earrings. Busch Jewelers is my jewelry store for life, and even if I move out of the area, I will always come back to shop there. read more

I bought my engagement ring for my fiance here as well. They were able to do a custom design just by showing them details about other rings that she liked. She loves it, her friends love it and just any person that sees it is really impressed. I paid a very reasonable price. They were fast, friendly, and very helpful throughout the process. read more

I took a ring in for repair because a diamond had fallen out. After the job was done, I got home before I realized that they hadn't charged me for the repair work, just the diamond itself. When I returned to the store to point out the error and to pay them for the labor, they told me to consider it a gift for for being honest. You cannot buy this kind of goodwill or good publicity!!!! read more