My dad and I travel to Mt. Vernon 2 or 3 times a year to visit family. We consider the Drury Plaza…read moreHotel our home away from home. We usually book suites and it's like having our own apartments. Even before the upgrades this was the most comfortable hotel I have stayed in. The furniture is clean and comfortable and the beds are so relaxing. The staff is the friendliest I have ever encountered. Almost always when we check in Yvette is at the counter. She greets us like we are old friends. (which by now we are) Even the breakfast attendants know us by name and are always excited that we have returned. The fitness center has all the equipment I need to continue my daily workouts while traveling. I even got my brother to stay here when he was traveling through.

Great place to stay, comfy rooms, happy hour with great and delicious snacks…read more Very nice to my small dog that travels with me

I booked on the first party website (NOT Hotels.com or similar sites). I was sent a confirmation…read more When I arrived to check in, they told me flatly they would not check me in because I live within 30 miles. I showed them my confirmation. They said it didn't matter due to the policy. They said I probably booked through a third party, which I didn't. They finally called a manager. She said the manager asked if I looked "sketchy" and she said "No" and that's why I got to finally check in. By the way, this was the night of my daughter's wedding. They also didn't hold her reservation. I don't like to beg for a hotel room I've booked.

Well used hotel on the cross roads of 64 and 57 interstate and it is beginning to show. Still best…read moresausage gravy for hotel breakfast. Beds were comfortable. People on the floor above us must have gotten a pogo stick for Christmas...jerks, anyway not the hotels fault. The room did have a smoky smell and it is not a smoking room. Water pressure good but towels are beginning to need replaced. Bathroom needs an air vent as it gets really steaming. Light fixture missing between the beds but there seemed to be enough light.

It was an okay hotel. Seemed big and spacious on the inside lobby area. However, the room seemed…read moresmall with low ceilings and outdated furniture/decor. The carpet in our room sort of felt sticky/moist/dirty. It was a weird feeling. Could use a new coat of paint all around as well.

This hotel has seen better days. It's got great bones and potential, but is getting really run…read moredown. Running toilets. Wonky AC. Fading paint. Needs a refresh, but not sure it will get one. Worse every year.

The desk clerk was so rude... he refused to show us a room because it meant he'd have to step away…read morefrom the desk. Ever heard of putting up a sign saying you'll be right back? Or letting the guest look at the room by herself?

Be aware that as of April 12, 2026 the elevator was out of service. Not sure how long it will take…read moreto fix it. Problematic if you have a number of items to bring up or if you have trouble with stairs. Otherwise, the hotel is clean, rooms are nice, beds are comfortable, breakfast was adequate.

Clean and comfortable. Beds are high, difficult to get into when short. Friendly staff, nice…read morebreakfast.

My family and I stayed for night while traveling across the country... fantastic place to stay for…read morethe price. My wife, two children and dog. Very clean, well appointed, and the staff was super nice!

Not sure why reviewers are so opposed to this property. I had no issues. Clean hotel. Looks like…read morerooms and bathrooms were recently updated. Front desk was friendly and efficient. Price was fair. Location was great. But, the shower! Wowza -- great shower!! Great water pressure. Top ten in my many years of traveling. If you have a reason to stop in Mount Vernon. Stay here! Cheers

Quick stay for one night on our road trip. Rooms are showing some wear but everything was clean…read more Staff masked. Breakfast was extra safe with each individual piece of bread wrapped separately. I realized I forgot my coat in the room immediately after checking out. The staff was super helpful and nice in allowing me back in the room to retrieve it. Good stay.

Clean rooms, clean beds. Friendly checkin staff. No frills but that's just fine. We were there to…read moresleep, checked in at 1:30am, very tired. Hit the spot! But when they sat coffee is served until 10am they mean it! I got to the office at 10:01 and coffee was gone! Asked, no leftovers...

The stay was great. We were greeted by a friendly host the room was clean and updated and the…read moreparking was well lit. We would definitely stay here again.

It's an adequate hotel. When checking in, you come into the lobby with a big ass TV showing Fox…read moreNews. I asked the clerk if it was really necessary to be showing Fox vs. a generic channel that wasn't so politically charged. She said that they were required to have it on that station. Seriously, why would you want your first impression of your hotel to be one of divisiveness? I don't want to see any news station blasting any political shit while I'm trying to unwind on a vacation. That's what I'm trying to get away from. Geeze Quality Inn. Can't you do better?

nothing fancy but it's very Clean good location right off of interstate 57 easy in and out with…read moreplenty of restaurants near by a lot to choose from and they give you a discount at several of them

Spent the whole night itching and being bitten by bugs in the bed, despite sleeping with my long…read moresleeved clothes on. Woke up to find a roach in my water glass... after I took my morning medicine. I tried talking to the guy at the front desk. He denied everything I said. Then denied that he was denying me. (Couldn't deny the roach, as I brought it to him) Finally said he'd refund the stay after he talked to a manager. This has NOT happened. About to file a complaint about the property and it's staff.

Gross place. Dirty. Dark parking lot. The smell was horrible. Our sheets had stains on them…read more They were kind enough to refund the $100 hold on my card but the travel place wouldn't refund my money.

The virtual check out kiosk is impersonal and not very effective. Really, you can't have somebody…read moreat the desk? He couldn't find me in the system, so I left my key on the counter and left. Also the guy cleaning rooms asked me three times if I was leaving yet. Room was awesome, service not so much.

We left a day early to avoid a blizzard coming into our home state. I checked with the night clerk…read morethe before for early checkout and she told me they would take care of it in the morning. We received a hassle but one lady said she would take care of it. We checked out at 9:00 am. We then received a phone call saying they still had to charge us for the night because it wasn't 24 hours in advance. The website says cancellations until 4:00 pm the day of the stay. We're currently talking to Wyndom and our Visa card people to get the extra night taken off. These people are crooked, trying to run a scam. We'll never stay here again. The room itself was fairly clean but the windows looked like they hadn't been cleaned in weeks