I am a big time smoker and i have my own home herb bar. I have been to hundreds of dispensaries. I…read morevisited the flushing location yesterday I must say. I have never met nicer employees at a dispensary. I drove along way and I'm so glad I did. I actually felt I was treated like a king and was made to feel like family. I want to only go there from now on. They are knowledgeable and we're so wonderful to me Thanks to all the staff. Special thanks to " G" for his kindness and suggestions Oh I'll be back .... Big Dan

My boyfriend and I have been regular customers at The Flowery for quite some time, and I've…read morerecommended this dispensary to many people. Unfortunately, after today's experience, I can no longer do that. The employee working behind the counter questioned my 26-year-old boyfriend's ID, immediately concluded it was fake, and called the police without involving a manager or taking any reasonable steps to verify the identification first. Rather than handling the situation professionally, the employee escalated it unnecessarily. When the responding officers confirmed that his ID was completely valid, the employee's response was, "So you're not going to do anything?" Even after being proven wrong, she still appeared determined to have a paying customer arrested. That was honestly the most shocking part of the entire experience. Mistakes can happen, especially with different forms of identification such as enhanced driver's licenses. However, there is a significant difference between asking questions or involving a manager and immediately calling law enforcement while falsely accusing a customer of using a fake ID. He was treated like a criminal over a legitimate ID, and it was embarrassing, unnecessary, and completely avoidable. This experience reflects a serious lack of training, professionalism, and customer service. There are too many dispensaries with knowledgeable, respectful staff to tolerate being treated this way. We will be taking our business elsewhere, and I will no longer be recommending The Flowery to friends or family.

Very happy with the service, selection and professionalism of the drivers. I called and spoke to…read moreTremaine, who help me place my online order, as I was having difficulty using aeropay. He was so sweet and helpful, I will definitely use TCS for all my future dispensary orders. By the way, on delivery day, I spoke with Eric, one of the managers. He gave me specific delivery help. Thanks to the entire team, including the delivery person!

OK, this is a new one for me. Last week I was in Middle Village, Queens to visit my nephew. I…read morelive in NC and can't get decent weed legally. When I was up there last year for a funeral, I stopped in here and bought a few pre-rolls so I already had an account here. This time, I wanted some pre-rolls, but I wanted some weight to take home. So my goal was to purchase a variety of pre-rolls, see what I like and then come back for an ounce before I leave. Simple enough, right? So I go in and the guy at the door checks me in and brings me to a tablet to explore. I'm 61 years old and technology is not always my friend. I had a hard time navigating. I was barely able to find some pre-rolls that I thought were acceptable. I had no idea how to research if these pre-rolls were available in flower. The pre-rolls I picked out were two 2-packs that were $26 each. I put them in the basket and checked out. When I did that, both products showed as on "special" and had a discounted price of $22.10 I believe it was. The two together with tax was $49.95. I placed the order on the tablet and turned around. There were five people on line and one guy behind the counter. It took a while, but I finally got up to the counter. The guy found my order and rang it up, but now he wants $58 and change. I told him no, my total is supposed to be $49.95, but he couldn't figure it out. Then I asked him if this was available in flower. He looked it up and said no. I felt like I had really just wasted thirty minutes and I ended up walking out empty handed. I told my nephew what happened and he mentioned that a new dispensary had opened near by. I ended up just going there and buying my ounce before I went home. The guy in there did take the time and gave me the level of service that I needed. So this is where it gets interesting. The next day, I left a poor review on Google. Shortly after that, I received a notification that the business had responded. I read the response, and it was mostly apologetic. Ok, that's cool. The owner wants to make it right. So after I got home, I looked up the review and wanted to tell the owner about what happened to me and discuss options. When I looked it up, the owner had edited his reply. Now it said that my complaint made no sense and he accused me of being the owner of the new dispensary, and I was trying to sabotage his business. It's one of the craziest things i have ever seen on a review. Right now, I am trying to figure out how to respond to him, but you should take a look at the Google review to see just how paranoid this owner is.

Bobby made me feel welcome he give great customer service and explained everything to me I will…read moredefinitely let my friends and family to stop by this place and I will definitely be coming back again

I first started with Columbia Care but they were crazy expensive and very inconveniently located…read more(this was 8 years ago and they're store in Brooklyn is ALWAYS closed!). Then I was with Verilife but they're out of the Bronx and stopped servicing Brooklyn. THEN I discovered Curaleaf. Well, that was a game changer. They are SO GOOD!!! I am a chronically ill and disabled. They have such great products and are so kind. Shout out to Tai, Yah Yah (sorry if I spelled it wrong) and Chris. I love them. Knowledgeable and SUPER nice. Love Curaleaf! I highly recommend it!

Service is top-tier great recommendation, friendly staff clean environment. They have great…read moreselection great value would highly recommend.

Such a great team! Everyone is friendly and so knowledgable…read more I always leave with the best advice and products.

It's a bright store in a dark area so you can't miss it, the guy behind the counter was cool he…read morehelped us pick out a couple of items and also provided us with something to try so A+ on customer service. He doesn't have a huge selection of vape pens but definitely a good amount. Airbars are the regular price varying from 10-25 depending on the amount of puffs. I will go back and take more photos of their selection on my next visit.

A fresh take on the business of recreational barbiturates. The decor is west coast dispensary style…read morewith a wide selection of products.

Very lowkey spot, call when you're outside. It's in an apt building. Copped stizzy pre rolls as per…read moreusual. Open till 2am which is lifesaving.

I came here to get exactly what I needed but the young guy that helped me at the time [back in…read moreNovember a week before Thanksgiving] looked like he didn't want to talk at all nor be there. Very short and weird with me and my friend that was there. I would ask questions and it was like he didn't know anything or he was high as a kite and didn't know how to gather thoughts. I purchased some things but decided to try another place later on where people would be friendly and would answer my questions. I was only in town for a few days.

Service is always quick and fast, they have a great selection for the size of the store. Prices are…read morealso pretty fair compared to other dispensaries in the area! I highly recommend this place to friends, all the workers there are super chill

I am writing to formally report an extremely unprofessional interaction I had with the manager at…read moreyour store. I called the store because I wanted to ask what types of cannabis products the store currently carries. When the employee answered, I politely asked to speak with the manager. Instead of simply transferring me, the employee repeatedly questioned me about why I wanted to speak with the manager. I explained that I simply wanted to speak with the person in charge, yet I was still questioned and had to wait approximately 5-10 minutes before being connected. Once I was finally transferred to the manager, the interaction immediately felt unnecessarily hostile and confrontational. His tone and attitude toward me were disrespectful from the beginning of the conversation. I was calling as a potential customer with a simple question about the products the store sells, and there was no reason for the interaction to become confrontational. When I addressed his attitude and explained that I was simply trying to get information as a customer, rather than attempting to de-escalate the situation or professionally address my concern, the manager became even more upset. He ultimately told me, "We're not going to sell you anything" and stated that he did not like the way I was speaking to him. I found this interaction extremely disappointing and unprofessional. I understand that employees and managers have the right to refuse service in certain circumstances, but the way this situation was handled was completely unnecessary. I contacted the store intending to potentially make a purchase and simply wanted information about the products available. Instead, I was treated as though I had done something wrong simply for asking to speak with a manager and questioning the manager's attitude toward me. I am requesting that this incident be reviewed by the appropriate person in management or corporate leadership. I would also like the conduct of the manager and the employee who initially handled my call to be addressed appropriately. Customers should be able to contact a business, ask reasonable questions, and expect to be treated with basic professionalism and respect. Regardless of whether the manager agreed with me or liked the way I responded to his attitude, his position as a manager should require him to remain professional and de-escalate customer concerns rather than escalate them. I am not writing this complaint simply because I was refused service. I am writing because of the manner in which I was treated and because I believe the interaction fell far below the standard of customer service that should be expected from a manager representing your business. I would appreciate a response regarding how this complaint will be handled and whether the incident will be reviewed.

Great service easy peasy love the Gummies friendly service great place for all your THC needsread more

SO GOOD IM HAZZZED ! Highly reccomend please go ! They helped me out a lot and give military…read morediscounts

Had a great experience at House of Strains! The staff was friendly, welcoming, and helpful, and the…read moreoverall atmosphere was really nice. Everything was organized and the service was quick and professional. Definitely a place I'd recommend to others, and I'll definitely be coming back! Also that flower was good!!!!

They have everything you need & they make it easy to understand & buy. Cute store, pickup &…read moredelivery service, great strains, would recommend!

I've been coming to this establishment for some time now, and I must say that the experience every…read moretime is seamless and enjoyable. They recently have done renovations to expand the shop and all the decor looks amazing! The shop is owned by a husband and wife which are very helpful and down to earth individuals. They inquire all they can about a client and give options as to what is for them. Their selection is very vast and you will not leave disappointed! If you're in the area, please stop by and check them out! You won't be disappointed!

I was looking for a vape shop in the neighborhood and came upon this awesome place. The girl Jen…read morewas knowledgable patient and friendly. She gave great suggestions and was real cool and down to earth. I never felt rushed or stupid since I'm new to vaping she answered all my questions and let me taste some good juice. I totally recommend this place