Service is always quick and fast, they have a great selection for the size of the store. Prices are…read morealso pretty fair compared to other dispensaries in the area! I highly recommend this place to friends, all the workers there are super chill

I am writing to formally report an extremely unprofessional interaction I had with the manager at…read moreyour store. I called the store because I wanted to ask what types of cannabis products the store currently carries. When the employee answered, I politely asked to speak with the manager. Instead of simply transferring me, the employee repeatedly questioned me about why I wanted to speak with the manager. I explained that I simply wanted to speak with the person in charge, yet I was still questioned and had to wait approximately 5-10 minutes before being connected. Once I was finally transferred to the manager, the interaction immediately felt unnecessarily hostile and confrontational. His tone and attitude toward me were disrespectful from the beginning of the conversation. I was calling as a potential customer with a simple question about the products the store sells, and there was no reason for the interaction to become confrontational. When I addressed his attitude and explained that I was simply trying to get information as a customer, rather than attempting to de-escalate the situation or professionally address my concern, the manager became even more upset. He ultimately told me, "We're not going to sell you anything" and stated that he did not like the way I was speaking to him. I found this interaction extremely disappointing and unprofessional. I understand that employees and managers have the right to refuse service in certain circumstances, but the way this situation was handled was completely unnecessary. I contacted the store intending to potentially make a purchase and simply wanted information about the products available. Instead, I was treated as though I had done something wrong simply for asking to speak with a manager and questioning the manager's attitude toward me. I am requesting that this incident be reviewed by the appropriate person in management or corporate leadership. I would also like the conduct of the manager and the employee who initially handled my call to be addressed appropriately. Customers should be able to contact a business, ask reasonable questions, and expect to be treated with basic professionalism and respect. Regardless of whether the manager agreed with me or liked the way I responded to his attitude, his position as a manager should require him to remain professional and de-escalate customer concerns rather than escalate them. I am not writing this complaint simply because I was refused service. I am writing because of the manner in which I was treated and because I believe the interaction fell far below the standard of customer service that should be expected from a manager representing your business. I would appreciate a response regarding how this complaint will be handled and whether the incident will be reviewed.

Service is top-tier great recommendation, friendly staff clean environment. They have great…read moreselection great value would highly recommend.

Such a great team! Everyone is friendly and so knowledgable…read more I always leave with the best advice and products.

100% a top dispo for queens and I am def here every other week…read more People don't know the valid brands versus the trash brands, don't listen to any low rated reviews. A side note : Ayrloom and Jaunty are best for vapes. Dank is best for flower. The value deals are amazing. Also customer service is spectacular.

everyone was very sweet esp Tatiana, she was very helpful she needs 5 STARS ALONE. But there was…read moresomeone else there, bossing the other coworkers around, cursing at them, she was extremely RUDE AND DISRESPECTFUL. I believe her name was Amya. Just very nasty towards the employees. She was even cursing around other customers. Bery unprofessional.

Clean, safe, local and convenient. They have a great selection of flower, edibles, oils, tinctures,…read moreetc. They're always friendly and there's always some sort of sale going on. Inventory changes frequently, and they are very informative as to when stock arrives in the event that your item is unavailable.they accept CanPay which is also very convenient

The service at this dispensary is outstanding. The budtenders are always helpful and friendly. I…read morehave visited other dispensaries in the area, but I keep coming back for the service. I don't know who does the training, but the budtenders are so knowledgeable. They have a great selection of merchandise to pick from. Best dispensary!!!!!!!!!

these guys were helpful, but as usual the selection is abundant and service was easy to drop in and…read moreout. neely renovated lots of bling. very shiny floors. fast service also gave out free bottles of water, perhaps to guard against cottonmouth

Bought some flower to smoke for the moment and total garbage there is no way the dirt they sold is…read moreregulated bud for sale looked like something an amateur grew out of his back yard

This is NOT a recreational dispensary. I wish they would make that clear on their website, etcread more

It was a1st time experience for me. I thought I was in a wrong place at first, vested guys waving…read moreparking cars around. Was this a yard sale. So, inside & the person at door says go in to terminal & place order. HUH? As I explained I had no idea what to do, or what I was looking for, she asked me to wait a few minutes & someone would assist. Just looking around was bewildering at selections. A man came over & asked a couple questions & said he had a good idea of my needs. Went to an order terminal & punched info in. He started reading this particular product & it sounded exactly perfect. Everyone was very amicable, hmmm,,.. it has been an interesting experience with a new 'helpful' approach to life.. ThnX HDCD

Great staff, very organized, quick, clean, and well done! Would be back. Likely more pricey than…read moreother spots but worth it for the positive experience.

Quick service, great knowledge & selection, friendly people.. I liked not being overwhelmed in…read morethose mega sized dispensaries . This was more like a "mom & pop" very comfortable shop, to be in...

It was as easy as sliced bread. In and out in a matter of minutes. I knew what I wanted before I…read morewent in. No problem. Attendant was knew what he was talking about. Highly recommend this facility.

The weed here is terrible, the prices are OK but at the end of the day they are never open, they…read morehave horrible service and it's not good quality weed so what's even the point, I could definitely see why this place has such a bad rating, it's like they are doing bad business on purpose.

great place! great selection! great prices! and the workers are so helpful and knowledgeable and…read morefriendly! love it here!

The one location that has the flavor I like and not too far from home. Service is cool even though…read morethey card me all the time, whatever forever young I guess lol.

Bought a device that didn't work.. An expensive one nonetheless. The device never worked . No air…read morecomes out of it, it can't be charged nor turned on... on top of all that the one almost gave me severe burns before I realized my pocked was on fire. My entire pocket was full of this oil, it was as if I was hitting the nicotine pen while in my pocket... naturally the amount of juice left goes down... and these guys cite the fact that there's too much missing in order to replace it.... NO CRAP, that's why I'm coming back to you, because all the juice is in my pocket. Been coming here for 10 yrs not I'll never come back. Shame on them. Their prices are 5-$10 more than any other local smoke shop and still they can't honor their own blunder. As if I sold myself the dud lol. Anyways I'll never be coming back here. Figured I'd share my experience