Service is always quick and fast, they have a great selection for the size of the store. Prices are…read morealso pretty fair compared to other dispensaries in the area! I highly recommend this place to friends, all the workers there are super chill

I am writing to formally report an extremely unprofessional interaction I had with the manager at…read moreyour store. I called the store because I wanted to ask what types of cannabis products the store currently carries. When the employee answered, I politely asked to speak with the manager. Instead of simply transferring me, the employee repeatedly questioned me about why I wanted to speak with the manager. I explained that I simply wanted to speak with the person in charge, yet I was still questioned and had to wait approximately 5-10 minutes before being connected. Once I was finally transferred to the manager, the interaction immediately felt unnecessarily hostile and confrontational. His tone and attitude toward me were disrespectful from the beginning of the conversation. I was calling as a potential customer with a simple question about the products the store sells, and there was no reason for the interaction to become confrontational. When I addressed his attitude and explained that I was simply trying to get information as a customer, rather than attempting to de-escalate the situation or professionally address my concern, the manager became even more upset. He ultimately told me, "We're not going to sell you anything" and stated that he did not like the way I was speaking to him. I found this interaction extremely disappointing and unprofessional. I understand that employees and managers have the right to refuse service in certain circumstances, but the way this situation was handled was completely unnecessary. I contacted the store intending to potentially make a purchase and simply wanted information about the products available. Instead, I was treated as though I had done something wrong simply for asking to speak with a manager and questioning the manager's attitude toward me. I am requesting that this incident be reviewed by the appropriate person in management or corporate leadership. I would also like the conduct of the manager and the employee who initially handled my call to be addressed appropriately. Customers should be able to contact a business, ask reasonable questions, and expect to be treated with basic professionalism and respect. Regardless of whether the manager agreed with me or liked the way I responded to his attitude, his position as a manager should require him to remain professional and de-escalate customer concerns rather than escalate them. I am not writing this complaint simply because I was refused service. I am writing because of the manner in which I was treated and because I believe the interaction fell far below the standard of customer service that should be expected from a manager representing your business. I would appreciate a response regarding how this complaint will be handled and whether the incident will be reviewed.

The service is excellent. Very professional. Nice deals available. Convenient. Would recommend them…read morehighly.

Their pens are fake. No THC, just terpenes and hemp oil…read more I wonder if they're operating without a state license. Will not recommend.

these guys were helpful, but as usual the selection is abundant and service was easy to drop in and…read moreout. neely renovated lots of bling. very shiny floors. fast service also gave out free bottles of water, perhaps to guard against cottonmouth

Bought some flower to smoke for the moment and total garbage there is no way the dirt they sold is…read moreregulated bud for sale looked like something an amateur grew out of his back yard

Good selection, fast delivery. Also have good sales and deals. Would recommend jaunty and mfny…read moreproducts

Order here a lot thru delivery because I can't make in ,bought 3vapes 1fernway 2hashtags well one…read morehashtag doesn't work I asked for exchange n the only way they do it is if I bring it in I CANT THANTS Y I DO DELIVERY there should be a way thru delivery it's not right and it's not cheap

Service is top-tier great recommendation, friendly staff clean environment. They have great…read moreselection great value would highly recommend.

Such a great team! Everyone is friendly and so knowledgable…read more I always leave with the best advice and products.

They have a great selection of strains. The budtenders are always super helpful. The prices are…read moreabout average industry standards. You're not overpaying.

I don't know what other dispensers do with their dry product because this place sells it at regular…read moreprice. twice I have bought an OZ from them and twice it was dry as fuck. I had to buy another OZ from a place that sells moist weed so I can mix the 2 so the dry weed can roll and burn correctly. So, all in all, I hade to buy 2 OZs when I only needed to buy 1,but because of Good Grades I had to spend extra money.

Staff very helpful and quality of products good ! Definitely New Hyde Park location is the place…read moreto go and shop !

I don't even know where to begin because I'm honestly still so grossed out by this whole…read moreexperience. I went into Green Flower Wellness in Bayside on a whim. I knew exactly what I wanted - Rove 510 battery. Instead, Moe kept pushing me toward a Fernway battery. I told him what I wanted, but he insisted the Fernway was better. It was more expensive, but I figured maybe he knew what he was talking about. It had a cap, seemed more hygienic, so I trusted his recommendation and bought it. I also picked up a Jaunty Green Crack cartridge. A few days later, something happened that could have been seriously dangerous. The battery was OFF and sitting in my husband's pocket. Suddenly we started smelling something burning. We looked all over trying to figure out where it was coming from until my husband realized his chest was getting hot. We pulled the vape out of his pocket, and the entire glass cartridge had shattered. Oil was everywhere - inside his pocket, all over the battery - and the device was literally sizzling and smoking. We ended up throwing it into a bottle filled with liquid just to stop it from smoking. It was honestly terrifying to think about what could have happened if we hadn't noticed it when we did. That night I went back to the dispensary and spoke to Moe again, and somehow that experience was even worse than the first. He could not have cared less. No concern. No apology. No "I'm so sorry that happened." Nothing. He basically shrugged his shoulders and acted like it wasn't his problem. When I asked to speak with a manager, he told me nobody was available and that it wouldn't matter anyway because they'd just tell me the same thing. Look, I understand products can fail. That's not even what upset me the most. It's the complete lack of human decency. You convince me to buy something I didn't even come in for, charge me more for it, it fails in a way that could have seriously injured someone, and your response is essentially, "Not my problem." You can't even stand behind your own words. At the very least, replace the destroyed products, offer to contact the manufacturer, or show even an ounce of empathy. Instead, I walked out feeling like once they had my money, I no longer mattered. There are so many dispensaries in Queens that actually value their customers. I chose this one on a whim, and it was a huge mistake. Between the pushy sales tactics, the lack of product knowledge, and some of the worst customer service I've experienced in a long time, I will never be back. This experience just left me with such an icky feeling. Do yourself a favor and spend your money somewhere that actually cares about the people walking through the door.

Great service easy peasy love the Gummies friendly service great place for all your THC needsread more

SO GOOD IM HAZZZED ! Highly reccomend please go ! They helped me out a lot and give military…read morediscounts

Clean, safe, local and convenient. They have a great selection of flower, edibles, oils, tinctures,…read moreetc. They're always friendly and there's always some sort of sale going on. Inventory changes frequently, and they are very informative as to when stock arrives in the event that your item is unavailable.they accept CanPay which is also very convenient

The service at this dispensary is outstanding. The budtenders are always helpful and friendly. I…read morehave visited other dispensaries in the area, but I keep coming back for the service. I don't know who does the training, but the budtenders are so knowledgeable. They have a great selection of merchandise to pick from. Best dispensary!!!!!!!!!

I am a big time smoker and i have my own home herb bar. I have been to hundreds of dispensaries. I…read morevisited the flushing location yesterday I must say. I have never met nicer employees at a dispensary. I drove along way and I'm so glad I did. I actually felt I was treated like a king and was made to feel like family. I want to only go there from now on. They are knowledgeable and we're so wonderful to me Thanks to all the staff. Special thanks to " G" for his kindness and suggestions Oh I'll be back .... Big Dan

My boyfriend and I have been regular customers at The Flowery for quite some time, and I've…read morerecommended this dispensary to many people. Unfortunately, after today's experience, I can no longer do that. The employee working behind the counter questioned my 26-year-old boyfriend's ID, immediately concluded it was fake, and called the police without involving a manager or taking any reasonable steps to verify the identification first. Rather than handling the situation professionally, the employee escalated it unnecessarily. When the responding officers confirmed that his ID was completely valid, the employee's response was, "So you're not going to do anything?" Even after being proven wrong, she still appeared determined to have a paying customer arrested. That was honestly the most shocking part of the entire experience. Mistakes can happen, especially with different forms of identification such as enhanced driver's licenses. However, there is a significant difference between asking questions or involving a manager and immediately calling law enforcement while falsely accusing a customer of using a fake ID. He was treated like a criminal over a legitimate ID, and it was embarrassing, unnecessary, and completely avoidable. This experience reflects a serious lack of training, professionalism, and customer service. There are too many dispensaries with knowledgeable, respectful staff to tolerate being treated this way. We will be taking our business elsewhere, and I will no longer be recommending The Flowery to friends or family.