I was in the Transitional Care Unit in 2019 and 2022. The experiences were mixed. The business…read moremanager and some of the therapists and therapy assistants were prompt, responsive, and helpful. Others were not -- particularly one therapy assistant who hardly responded to my asking her to lower her voice and focus on therapy rather than her own histrionics. Additionally, the therapy room was devoid of much standard equipment The bathroom that was next to my bed was generally filthy with spilled urine that was not cleaned. I advise anyone who needs PT or OT treatment in a skilled care facility to seek other accommodations.

My wife stayed for 5 days during my respade period. If we need to do it again, I will surly chose…read moreGrand Island in Middletown, R.I. Here are some of my reasons: Director of dementias unit (Important to have a main person to contact etc.) Professional Admission (checkin) procedure (reviewing all medical requirements etc.) Clean rooms Bathroom in room Very responsive to patient's special requirements Good food Large sun room Caring CNA's and Nursing staff Locked dementias unit Wife's stay in April 2025 Star rating a 5

Very patient, compassionate Staff, delivers excellent care under challenging circumstances 24/7!read more

Village House is a wonderful center. My loved one has been there for about a year now. I…read moreespecially enjoyed visiting around Christmas time. They had everything decorated so nicely. The big tree, lights, little details everywhere. While visiting, they had a horse and carriage come to pick up the residents for a ride around Newport. The smiles on their faces were enormous. Once everyone came inside, we were treated to hot chocolate and other goodies. They also had a wonderful program called "Elves for Elders", where residents make wish lists and people surprise them with gifts, it was just really thoughtful and added so much Christmas magic. It truly was a winter wonderland. Thank you Village House staff for everything you have done for my mother!

Just wonderful experiences with everyone involved with this care service. Since 2019 they have…read morealways been there when I needed care whether it was nursing, PT or OT. These professionals are the ones I exclusively use.

Amazing! Worked with Cory/admissions to place my mother in law at Catholic Memorial Home. She was…read moreprofessional, understanding, and very helpful to make this transition as easy as possible for the family. Also, praise to Grace, she assisted me with completed Mass Health application. Grace took the time to explain the process and answer any questions that I had. Thanks again for all your help!!!

From the owner: The Diocesan Health Facilities group serves Bristol County in Southeastern Massachusetts with a…read morefull spectrum of health care services. Our five skilled nursing centers comprise Catholic Memorial Home in Fall River, Madonna Manor in North Attleboro, Marian Manor in Taunton, Our Lady's Haven in Fairhaven, and Sacred Heart Home in New Bedford. Additionally, we offer two innovative community-based programs that support independent living - Bethany House, providing adult day health care in Taunton, and EldersFirst, a geriatric health care consulting service designed to assist elders living at home.

My aunt who is staying in turner 4 called me to let me know for the past 30+ minutes she has been…read morewaiting for a nurse or someone to come to her room. She is 81yo with a serious health condition. She just needed help to get to the bathroom. I called the hospital was transferred to turner 4 and spoke to whoever answered the phone. I explained what the situation was, I asked if someone can fix my aunts call button. They asked who the patient was, and I told them. The woman said, "oh the light is blinking, it's working. We have a full floor and it's been busy"... I didn't want to lose it on the phone so I simply said she needs assistance getting to the bathroom. I think that crap excuse on the phone made me realize they are not hiring professionals any longer. Nursing and customer service has taken a real nose dive in the past decade or so. I wonder how many older patience are laying in urine and feces because staffing is too busy to check on them in an appropriate amount of time! I hope my aunt doesn't push the call button and it be a life and death. Nothing but negligence in that hospital. Have the ambulance take you to Miriam. They really look after you.

I've been there3 times ,first for a MRI, I waited for over an hour, nothing got done, I walked…read moreout.. I've been twice now to TRY an get blood work done! This has turned into a s4it show like I've never seen. Whoever was behind the desk gave no help at all!! Worst experience I've ever seen, don't go there if you're sick, you won't be coming home!!

I think it's horrible when someone is deceased & is left in a room with a sick patient. This is…read moreunacceptable especially when other patient has visitors! There needs to be a designated room for deceased patients! Something has to change at this facility! Doesn't matter how sick other patient is changes need to be made real soon!

During my stay at Heatherwood, I experienced exceptional care. The staff was incredibly attentive,…read moreensuring a clean and comfortable environment. I was particularly impressed by the quality of the meals and, most notably, the physical therapy department. Their teamwork not only helped me make significant physical progress but also supported me psychologically, Thanks John (Director). My overall stay was very positive experience.

Absolutely amazing. I have severe dental phobia and hadn't seen a dentist in years. Broke a tooth…read moreand had no choice. Called on a Friday afternoon and had an appointment for Monday morning. The staff was so nice. I wasn't nervous at all. From the check in to paying my co pay. Everyone was amazing. I had the woman dentist- forgot her name, her and the 2 assistants were amazing and I felt nothing at all. I hope I don't need to go back but they're awesome I do need to!!!

Recently had a tooth extracted, which is never a fun experience. The procedure was professionally…read moredone, and most of all done quickly and painlessly. This is my third experience at this office in the past 10 years and every time has been performed successfully. More work to follow but wanted to share the results and say Im ready to go back for the next steps.

Unprofessional and untalented. The case manager (there's only one) responded to a concern from a…read morefamily member for a loved one with a personal attack. She also nonchalantly engaged in a gesture that breached confidentiality (which was the first red flag...) The doctor made uneven and unfair comparisons which relayed their lack of education and understanding. Overall, what was absent was a sense of intelligence...and though there were several opportunities not once did they demonstrate the ability to meet a challenge with proper skill and knowledge. A rehab facility with no expertise or honest assessment replaced with a dismal environment? I'd look elsewhere.