Village House is a wonderful center. My loved one has been there for about a year now. I…read moreespecially enjoyed visiting around Christmas time. They had everything decorated so nicely. The big tree, lights, little details everywhere. While visiting, they had a horse and carriage come to pick up the residents for a ride around Newport. The smiles on their faces were enormous. Once everyone came inside, we were treated to hot chocolate and other goodies. They also had a wonderful program called "Elves for Elders", where residents make wish lists and people surprise them with gifts, it was just really thoughtful and added so much Christmas magic. It truly was a winter wonderland. Thank you Village House staff for everything you have done for my mother!

Very patient, compassionate Staff, delivers excellent care under challenging circumstances 24/7!read more

I think it's horrible when someone is deceased & is left in a room with a sick patient. This is…read moreunacceptable especially when other patient has visitors! There needs to be a designated room for deceased patients! Something has to change at this facility! Doesn't matter how sick other patient is changes need to be made real soon!

During my stay at Heatherwood, I experienced exceptional care. The staff was incredibly attentive,…read moreensuring a clean and comfortable environment. I was particularly impressed by the quality of the meals and, most notably, the physical therapy department. Their teamwork not only helped me make significant physical progress but also supported me psychologically, Thanks John (Director). My overall stay was very positive experience.

Unprofessional and untalented. The case manager (there's only one) responded to a concern from a…read morefamily member for a loved one with a personal attack. She also nonchalantly engaged in a gesture that breached confidentiality (which was the first red flag...) The doctor made uneven and unfair comparisons which relayed their lack of education and understanding. Overall, what was absent was a sense of intelligence...and though there were several opportunities not once did they demonstrate the ability to meet a challenge with proper skill and knowledge. A rehab facility with no expertise or honest assessment replaced with a dismal environment? I'd look elsewhere.

Mark Rotella is an amazing therapist. He listens, is knowledgeable and caring…read more He is excellent

My father entered the GI four years ago in TCU. He remained in as a resident until his passing this…read moreweek. During the course of these four years my children and I have spent a lot of time inside of this facility. I've gotten to know both the staff and residents alike. I am so grateful for the loving care that my father received here during the past four years. The staff is compassionate, attentive, and very quick to respond. They are friends with the residents and treat them as family. The Administrative staff has gone out of their way, above and beyond, to ensure sure that both Dad and family were all as comfortable as possible during this difficult time of transition. Thank you to the Homestead team for all of your hard work, kind words and support. We appreciate you. The Soucisse-Braun family

I was in the Transitional Care Unit in 2019 and 2022. The experiences were mixed. The business…read moremanager and some of the therapists and therapy assistants were prompt, responsive, and helpful. Others were not -- particularly one therapy assistant who hardly responded to my asking her to lower her voice and focus on therapy rather than her own histrionics. Additionally, the therapy room was devoid of much standard equipment The bathroom that was next to my bed was generally filthy with spilled urine that was not cleaned. I advise anyone who needs PT or OT treatment in a skilled care facility to seek other accommodations.

My aunt who is staying in turner 4 called me to let me know for the past 30+ minutes she has been…read morewaiting for a nurse or someone to come to her room. She is 81yo with a serious health condition. She just needed help to get to the bathroom. I called the hospital was transferred to turner 4 and spoke to whoever answered the phone. I explained what the situation was, I asked if someone can fix my aunts call button. They asked who the patient was, and I told them. The woman said, "oh the light is blinking, it's working. We have a full floor and it's been busy"... I didn't want to lose it on the phone so I simply said she needs assistance getting to the bathroom. I think that crap excuse on the phone made me realize they are not hiring professionals any longer. Nursing and customer service has taken a real nose dive in the past decade or so. I wonder how many older patience are laying in urine and feces because staffing is too busy to check on them in an appropriate amount of time! I hope my aunt doesn't push the call button and it be a life and death. Nothing but negligence in that hospital. Have the ambulance take you to Miriam. They really look after you.

I've been there3 times ,first for a MRI, I waited for over an hour, nothing got done, I walked…read moreout.. I've been twice now to TRY an get blood work done! This has turned into a s4it show like I've never seen. Whoever was behind the desk gave no help at all!! Worst experience I've ever seen, don't go there if you're sick, you won't be coming home!!

Excellent people. Excellent assistance from Dr Jordan. Very professional highly recommendread more

I have partial right side paralysis due to a stroke. I have seen sooooo many PT's and I have never…read morefelt more cared for at a PT. Every person is so kind and caring and want to help no matter how big or small. I see Allie, twice a week and she has made me not wake up in pain for the first time since my stroke. This isn't any normal PT, they don't do the same thing every time and send you home with more at home exercises then you normally do in the hour you are seen. They work with you. They care about you. They want you to be, in my case, pain-free, and better after every session. Truthfully, whenever I have to move I am going to be crushed to leave my friend here at NPT & Co. And the ON shoes, sooooo amazing! they took a while to convince me and now I am sad it took me so long. my knee doesn't hurt as much after standing on my feet and I don't have to ask someone to tie my shoes. which being 26, and not being able to tie your shoes sucks and there were no cute alternatives! until these, super cute and super reliable.

Fantastic massage! Probably the best I've had. Very knowledgable and professional, relaxing…read moresetting. Went inside with pain, left feeling great. Thanks!

Anya has recently moved to an awesome location - bigger room and better facility with easier…read moreparking: 126 W Main Street just above the barber shop. There's a small waiting room up the stairs and a clean and attractive bathroom. Anya gives a great massage. She's everything you want in a massage therapist - strong, no nonsense and can address specific issues of concern. She can vary the pressure for your taste. She uses a weighted blanket if you like that. The music she plays is not intrusive or annoying, just lovely background music (ie. No weird new age orchestral arrangements). If you prefer a certain kind of music or no music you can request that - even just nature sounds. Worth every penny.

My 9 year old daughter joined HighBar in January 2026 after an awful experience at University…read moreOrthopedics for 8 long months. Jaime was amazing to work with, and pushed my daughter to get herself better, including reversing what U.O. did to her to ruin her surgery healing from February 2025. She had a second double reconstruction surgery this year in April, and will begin her PT again with HighBar next week. I've never been so confident in physical therapists until my daughter began going to HighBar. They are top notch therapists who actually care about their patients, their patients getting better, and they treat their patients as if they're part of the HighBar family. My daughter is looking forward to going back there next week, and is so happy that I removed her from a toxic physical therapy department where they reversed all of the hard work her surgeon had done last year. Please, go to HighBar, they are the best in every aspect! Their team is amazing!!!!

Above and beyond service for a sport injury for my teen. We were able to get all our exercises in…read morethe first visit with plenty of repeat appts. scheduled if needed. Front desk super friendly and kind too!

Just wonderful experiences with everyone involved with this care service. Since 2019 they have…read morealways been there when I needed care whether it was nursing, PT or OT. These professionals are the ones I exclusively use.