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    Royal Oak Drycleaners

    2.4 (9 reviews)
    ModerateDry Cleaning

    Services - Royal Oak Drycleaners

    Dry cleaning

    Stain treatment

    Royal Oak Drycleaners Photos

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    8 years ago

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    12 years ago

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    7 years ago

    Thorough cleaning, average price, average customer service. All in all I would come back when convenient. Thanks Royal Oak!

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    15 years ago

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    10 years ago

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    16 years ago

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    13 years ago

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    7 years ago

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    10 years ago

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    Tuesdays Drycleaners

    Tuesdays Drycleaners

    (17 reviews)

    $$

    I used them a few years ago and they were great. Everything came back clean or well sewn…read more Something has changed. I took a pair of pants in to be hemmed. I figured out the length. They don't have a change room to try clothing on and have it pinned. I was OK with the measurement and came home, double checked another pair of pants, and I was accurate. I picked up the pants and thought they looked a bit short. I did wear them but wasn't pleased. I finally measured. They had not HEMMED to my measurement. They had CUT to my measurement, then hemmed up. So, really, way too short. I don't think I can do anything to make the pants better. I checked with a fabric store, but they only have cuffs for hoodies and jackets, nothing for pants. I guess the pants are going to the thrift store. $50 down the drain.

    Two words to describe the owner: incompetent and arrogant. Do NOT go here, unless you want your…read morethings ruined and be blamed for their mistakes. I had used this shop for a few years, mostly to clean my comforters and some dry cleaning. Couple of weeks ago, I had my parents pick up one of my comforters that I had left with the shop. When they were picking it up, the owner pointed out there were some stains and that he couldn't remove them. My parents trusted the owner and assumed the stains were there before I left it with the cleaners and just brought it home. But when I saw what they brought back, I knew the stains were new -- as can be seen in the first picture, they are a bunch of red splatters right in the middle of the comforter, quite obvious to the naked eye. I did not see such stains when I removed the outer cover to take the comforter to the cleaners. I called the shop later in the same day to inquire, and the owner was quite adamant that it must've been there before as he claimed it wasn't possible that it could've gotten on there while it was in their shop. It was a back and forth of he-said-she-said and wasn't going anywhere, so I just gave in. Unfortunately, on the same day when my parents picked up the first stained comforter, they had dropped off another comforter to have cleaned. So on the phone, I asked the owner to please check the second comforter so that we could establish there were no pre-existing stains. He confirmed there were no stains on the second comforter. Today, my parents picked up the second comforter. I opened it up and voila, THERE WERE STAINS (see second picture with black burnt-looking dot). I called the shop and the same owner picked up the phone. I explained what I found and it was the same kind of response as the first instance -- he said there were no stains when he packed it up after it was washed and didn't understand how there could be stains. He suggested I bring in the comforter to show them the stain so that he could ASSESS if it would be eligible for a refund??? Of course by this point I was furious -- just his whole demeanor around how it could never possibly be their fault and I'm making this up to get some money back??? Acting like he is offering some great customer service to a difficult customer, when really it's them who made mistakes (twice in a row!). I told him he can keep the money but that he should run his business properly. Clearly, there's some sort of issue somewhere in their process that is resulting in poor quality output in recent days, but the owner is too arrogant to admit it and try to do something about it. Instead they will just assume the worst of their customers and act like they are being taken advantage of. I will obviously never go back to this shop for anything, and WARN OTHERS TO AVOID this place as well.

    The Laundry Basket & Dry Cleaners - Laundry basket storefront

    The Laundry Basket & Dry Cleaners

    (14 reviews)

    $$$

    Metrotown

    When I first chose this cleaner, I had come based on the Yelp reviews…read more My first experience here was decent. I had borrowed my sister's wedding gown for a pre-wedding photo shoot last fall and brought it in for cleaning afterwards. The man at the counter was very pleasant and understood that I was very concerned about the outcome considering it's not my gown. He assured me that all wedding gowns are cleaned by hand. When I went back to pick it up, the gown was clean and everything went well. Now comes the horror. Last January, I went to an annual sample sale by Blush Bridal (reputable bridal shop). I'm a DIY bride so I wanted my gown to be unique. I didn't want to make my own gown (just in case I screw it up) but I thought it'll be nice to start with a simple base and have a professional work on the gown based on my design. I purchased the Lea Ann Belter Mathia gown. It was a size too big, there was a small tear near a seam (easy fix). Most of the dirtiness was at the back zipper area - no problem because I was going to remove that section to put in a corset anyways. I didn't want to go to my seamstress too early since brides' weight fluctuates so I held onto the gown for 1 year 4 months - 2 months before wedding. The seamstress told me to get the dress cleaned first so she can see what she's working with. I didn't have time so I told my mom to help me to drop it off at The Laundry Basket. She told me it was done and then she she had to go out of town. When I went to pick up the gown, there were two ladies there. The man I originally dealt with was not there. She unzipped the garment bag and I was absolutely horrified. The dupioni silk, which was ivory turned yellow - like aged paper. There were so many wrinkles in the gown that cannot be ironed out - it literally looks/feels like crumpled up wax paper that someone tried to smooth out. I asked them what happened and a crazy amount of excuses came out. Initial excuses: "The material was too old to be cleaned properly" "No one uses this material for wedding gowns anymore" "The fabric must be over ten years old" First of all, as a drycleaner, they should not accept dresses they are not confident in cleaning. Secondly, drycleaners should be able to clean and preserve vintage clothing, which makes their claims very unprofessional. Thirdly, in their profession, they should know quality and fabrics. The designer would be utterly insulted at this. And fourthly, they are blaming the gown and the customer for the problem! Fast forward 20 minutes, they claimed that THEY TOLD ME when I dropped it off the dress that it cannot be cleaned properly. (I didn't drop it off -_-) They then claimed that they may not remember the customer, but they remember the bill. They swore that my mom pushed them to clean the gown even when they said it cannot be done properly. I wasn't able to do anything at that point because my mom was out of town and could not be easily reached. At the back of my mind, I knew they were lying because my mom would not give my wedding gown to people who weren't confident in cleaning it. Finally, I told them I didn't even understand how this could have happened if they were careful and this was all done by hand. She laughed in my face and said they could never clean a dress entirely by hand and said she ran it through this giant machine twice. They decided that their apology was to discount me 20% for the cleaning of the gown. I was so stressed by this situation that I just wanted to get out of there so I paid anyways. After leaving, I headed straight out to find a replacement (which I did THANK THE LORD!) but my wedding gown budget more than doubled. After a few days, I was able to reach my mom. I asked her about the situation and she confirmed the lie. She brought it in, they quoted her the price and took in the dress. She did not barter nor convince them to take the job. Furthermore, when I finally went to the seamstress to alter my evening gown, she says their claims are absolutely ridiculous. In the industry, their company should NOT accept anything they are not guaranteed to clean. And if such things happen, their insurance should cover and compensated me for the price of the dress. The only reason why I haventt stomped back into the store demanding compensation was because in my anger, I threw away my cleaning receipt, and I threw away the gown receipt awhile ago since it was a no refunds/exchanges type thing. So no physical proof means they'll probably say they never served me. They may not have had to compensate me, but dishonest service will yield larger costs in the future. Despite that they seem to do decent work for past customers, their dishonesty and lack of responsibility lost my and all my friends & familys' business for good.

    Friendly service, prompt, excellent prices all with a smile. This family run business, mother & son…read morehave never failed me yet. Just going to say hi to the owner is a delight in itself because she remembers you each and every time and is a real hoot to talk to! On top of being a dry cleaner this gem also does a kick-ass job on alterations. Again prices with tailoring aim to please. Best part is there is no stain this wonder woman cannot take out, she is genius! Traditional asian customs greeting every customer that walks in and ensuring they are happy when they walk out. As long I get my clothes dirty you have my business.

    Royal Oak Drycleaners - dryclean - Updated June 2026

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