The service was excellent from the service provided to customer service and atmosphere.

The ladies are professional and know what they are doing!! I have had nothing but the best experience at this location. I recommend this business highly!! read more

This was my first experience with reflexology, I have to say it was a very nice experience. Angel was very professional and explained to me all the parts of the feet and what they do for the rest of the body. I definitely enjoyed the full experience it was extremely relaxing and I think I will be continuing. If you get a chance give them a visit, there place a business is now in Royal Oak on 11 Mile available on Google maps. read more

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Love it! I love reflexology and my daughter surprised me with a 60-minute session for Christmas. Appolonia did my session I really liked her. She explained everything first and then got to work. So relaxing! I have another appointment soon :) read more

Royal Oak Reflexology - Interior - Reflexology Near Me - Ferndale, Michigan

So this was not entirely what I was expecting, but I looked on the Groupon page today and it's my fault - it clearly says "Reflexologist employs pressure points on the hands and feet to relieve stress and aches throughout the body." I bought a Groupon about a month ago wanting a back massage, lol ... I scheduled my appointment for today about a month ago, as well. They don't have a website, and like the other reviews said, they may not pick up when you call, but they will call you back. They are only open 8am to 1pm, Mondays through Saturdays, so I scheduled a 12pm appointment on a Saturday. Andrea was the one who gave me my treatment today and she explained reflexology to me; reflexology ended up being pretty fascinating. I have a lot of medical problems so she worked on those problem areas, and it only ends up being on your feet and hands (ie, no back massage ...). They put hot towels on your feet and you are in a very comfortable chair, and you can opt to either close your eyes or to use a face mask that they provide (I opted for the face mask). Groupon says it's a $70 value but there was another person there at the same time as me who did not have a Groupon, and she paid $40 for her treatment, or you can do $99 for three treatments. I think I paid about $25-30 for the Groupon but normally it's $40. I would come back here again, it was very relaxing and also they have fountains in the background which made it even more relaxing. It wasn't what I was expecting, at all, but I suppose that's my fault for not reading the fine print. read more

I wrote a good/bad review a few years ago and since then I have become a regular client. The key is texting for appointments and changes. At least back then phone calls did little to no good. So now the good: the place is very peaceful and clean. I go there to relax and enjoy it and it works very well for me. read more

I really was expecting to have a relaxing but alert experience when I booked this reflexology appt after being gifted the service from a friend. I was happy to arrive and see that there was non metered parking available right outside the door and the windows were darkened to block the sun(sun sensitive lady). When I walked in - I can't describe it. The energy in the building is overwhelmingly relaxing. Andrea greeted me immediately and offered me a seat while she prepped my bed. I immediately layed back comfortably and removed my shoes. I was in a deep relaxed state ( like you're sleeping but awake is my best description) from the moment my eyes closed. A slight smile creeped onto my face and I began to breath deeply without prompting myself to do so. When Andrea came to transport me to the service area , I didn't even bother to put my shoes back on. The place was so clean. After a quick consultation, Andrea began her service. I really couldn't describe it as "feeling good " in the way a massage feels. I can only say that my entire body moved into almost a euphoric state with a few random tingles and I lost the sense of time quickly. Not only did I feel relaxed in my body , but also in my mind AND spirit. A feeling of love and acceptance of self also enveloped me shortly into the procedure. I would say that I learned enough in our short conversation about reflexology to know that this is a practice that should be apart of my life daily(self massage) and weekly here at Royal oak Reflexology read more

Royal Oak Reflexology - Waiting area - Reflexology Near Me - Ferndale, Michigan

After leaving five voicemail messages I finally received a call back to schedule my appointment. And the day of my appointment there was an emergency at my kids school I called to let them know I would need to cancel or reschedule. I have not heard from them. Sad. read more

I read the other reviews about them not answering the phone. I had to leave a message when I called and they promptly returned my call. I booked an appointment for the following week. I had a wonderful experience. It is a very relaxing atmosphere and the ladies were kind and professional. I used a Groupon but rebooked without one. Well worth the price! read more

Buyer beware. I purchased Groupons from Royal Oak Reflexology--one for myself and one as a gift. I was excited to try them out and called to make an appointment, but no one answered. I tried calling back again a while later thinking perhaps they were busy, but still no answer so I left a voicemail. Long story short, my voicemail was never returned, later calls were never returned, and attempt at contacting them through Facebook message (since they can't use a phone) was never returned. I truly don't know if this place has closed down or if they are trying to close down by screening any potential customers. Not the way to run a business. read more

Love. Love. Love. The reflexologists are warm, kind, knowledgeable and professional. I have been going to the sessions for the past few months and I will continue to go as I can feel the positive impact in my life. I use the time to meditate, making this experience enriching and healing. read more

Tried Royal Oak Reflexology for the first time through a Groupon certificate. Wasn't sure what to expect as I had never been to a reflexologist before. Wow, what a relaxing experience. The facility is small and cozy with a very relaxing environment (including a large fountain inside the studio). The reflexologist explained everything she was doing as she did it and the benefits of the pressure in the various areas of my feet and hands. I was so relaxed afterwards. What a great experience. I plan to return again, and I recommended this business to many friends and coworkers. read more

What a wonderful, informative first time experience ! The sisters (owners) are knowledgeable and effective in all they have learned from their grandmother and a host of training modalities. A great visit and, yes, I'll be back!!! read more

Wonderful zen experience and service from the two ladies who run the place. Fair prices, and they usually give me a package deal. Keep in mind since this is a small business, there is no front desk, so when you are booking your first apt you usually have to leave a message and they will call you back when they have an opening between appointments (otherwise they would be disturbing someone's session to answer the phone). Since then, I just book my next appointment when I'm done with my session. They text to remind you as well. For parking, they just put up the new parking deck next to the post office and it's free for the first 2 hrs so it's a great place to park right across the street/down a block. Otherwise, meters are free before 11am. It was a bit tricky my first round, so hopefully these tips help! read more

This was my first reflexology experience and it was amazing! So relaxing and the reflexologist explained everything that she was doing. Thank you! I will definitely be back. read more

I did not know completely what reflexology was about, so I purchased a session on Groupon just to get the experience. Making my appointment was easy. I did have to leave a message and I am assuming that they were busy with clients when I called but they did call me back in a timely fashion. I had an 8 am appointment and the two ladies (owners) was there waiting for me when I arrived. Being a very time conscious person, this really impressed me. They presented themselves very professionally, were neatly dressed and greeted me pleasantly. The atmosphere was cozy and provided for a relaxing session. The reflexologist that took care of me immediately began my session. She was soft spoken, pleasant, gentle, knowledgeable and explained what she was doing. I thoroughly enjoyed my session and as stated, this was the first time that I had a reflexology treatment but will not be the last as I purchased a package of 3 additional treatments. I have also recommended/told my daughters-in laws about this place! FTW read more

GROUPON CUSTOMERS BEWARE.... I was very excited for more upcoming reflexology treatment and was hoping to purchase more if I enjoyed my first visit. I purchased a Groupon in late Sept. When I called the first of Dec. to schedule, the owner offered me limited times of availability. She said she was done each day at 2pm?. That was disappointing as I work M thru F past 2 pm. Luckily, i was off for 2 weeks and we found a time that worked! Andrea sounded very nice on the phone and requested that I open my voucher , photograph it, and send it to her so she could have the Groupon codes ahead of time since my Groupon was expiring the day before my visit. I did as asked and didn't receive a response that she had received it. I waited over a week and sent another text message to her just making sure she had received the voucher. Guess what?? Ignored again!!!! I rechecked my Groupon on the Groupon site and noticed it had been extended to April by Groupon themselves. The day before my long awaited appointment, I receive a text message..... not even a call nor an apology that they have to reschedule my appointment!! When I questioned .......Andrea stated she did receive one of messages but just didn't respond to it! What???? This is how you treat a new customer coming in....ignore them....cancel w no explanation or apology?? Bye bye to you.....but Groupon was great! They refunded immediately ...... they wanted to know the owners response to not responding to my texts messages and the reason why she cancelled my appointment. When I didn't have an answer for either.....money was refunded. read more

I purchased a Groupon deal from this place for me and my wife. I called to set an appointment and couldn't get an answer for days. I eventually got through to a call and set my appointment and everything seemed fine. When it came time for our appointment we were told we missed it and it was the day before. This is impossible as I know my wife's birthday and would never mess that up. I told them no and that i set it for this day and the lady was very rude and said well we must reschedule and that they have no spots for at least 3 weeks. So i went ahead and did it for 3 weeks out. When it came time again for our meeting we called this time to make sure and once again the same lady answered and she said we don't have any reservations set up at all. I proceeded to tell her that this is the second time you messed up our reservations and that we surely did make appointments 3 weeks ago. She didn't care, was no help and then said well we can make another reservation and that they were booked for another 3 weeks out again. At the end of the day we never could get a proper reservation and basically lost the money from our purchase. I would suggest you stay far away from this place, extremely unprofessional. read more