Trash trash trash trash trash trash trash trash trash this is the worst realtor ever, mice everywhere hallway smells like pee from cats that live in basement. Elevator always broken and never sent my security deposit read more

They turned our power off without telling us. They are the new management company for our building, Solomon is our new landlord, and took over the building with a bunch of existing leases. Since they took over things have only gotten worse. Our power was turned off this morning with no warning because although we pay a utility fee the new landlord decided (without telling anyone) that he didn't want to provide that service anymore. He wants us to call ConEd to turn it back on, but then we will be charged for the utility. I would not recommend this company, they have tried to take advantage of so many tenants in our building, many who are students, and immigrants. Even though it's midday on a friday we received the off hours answering service, as of now we have received no contact from Royal Management about this mistreatment. If I could I would give this company zero stars. read more

Will not give me my deposit back. Never answer the phone and when they do they lie about.

well they managed to source and find a professional tenant for me that stopped paying rent for about 6 months...so definitely stay clear of Royal Property. Took me almost half a year to evict them. read more

As a tenant if I could give -0 I would, but let me first start off by saying the people that work in the office are by far the worst! you can tell they're not from America so they lack respect. Second, they don't address a damn thing that is wrong with the apartment, but will email you to death about RENT. My bathroom ceiling has been leaking for months and now the ceiling is dry rotting. My apartment is infested with roaches and mice! I have put in what they call "A Maintenance request" and yet still no one has come. At this point I am looking to seek legal action against this scamming ass company! I hate that I ever move into their property. read more

Very friendly - beware: slippery and dishonest all the way. I know the field of commercial real estate has a reputation for this kind of behavior. But it would be nice if someone broke the trend. read more

Zero Stars. Warning!!!!! Crooks!!!!! No long story needed. Paid my rent on time, left the apartment in good condition, returned keys on time. And now they won't return my security deposit. read more

very poor management I stayed at 765 Vose ave in orange NJ, no repairs the ceiling fell in on my daughter head as she was showering, Sabi the building manager was horrible read more

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Rented an apartment from these people at 275 prospect ave east orange apt 14E. I came to the understanding that they illegally turned this 1 bedroom apartment into a 2 bedroom. I moved over 2 months ago provided them an 30 day notice, they stated they didn't receive it ( of course you didn't as you put an inaccurate address on the lease ) this way you wouldn't receive any response. They refuse to give me back my 1850 security deposit and wanted to give me half.. ABSOLUTELY NOT!!. I have all photos the apartment was left in great condition and I have contacted the city of east orange and filed a complaint. This is an illegal dwelling . Roaches, mice and mildew , windows don't lock. Very unsafe for young women . Your leasing agent Tae, knew well the bullshit you people do .but I filled a case with BBB and I'm not stopping, I'm not working so hard to leave you people with my hard earned money. It's always something not to give a tenant back their security deposit. But if this takes months I WILL PERSUE THIS TILL THE END .. I GOT YOUR INFORMATION NOW.. ensure you have a CO for the new tenant .look how great you got back your apartment just to paint . read more

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They refuse to pay deposit. Horribile service. Now 1.5 months after moving out and no deposit. Refuse to communicate. Horrible

horrible care. the management office when I call the lady refuses to provide name stating she doesn't do customer care. my apartment has been needing bathroom ceiling leak fixed. in my room water seeps in. roaches, mice. 69 N 9th Newark. stay away for your safety. read more

Worst property management ever they don't care about tenants at all we have had black mold in our apartment nothing has been done during the coldest time this winter we did not have heat they also put a censer on heat so they are legally not breaking law by providing us with the very bare minimum of heat windows freeze shut for the cold They are Mouse Infested was told to shut up or move out when I complained about the conditions of apartment Avoid this place at all cost read more

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So terrible that they can't track the money they receive, can't issue invoices, and have failed to collect payments online in addition to a lack of responsiveness for any issues including lingering damages for over a year read more

Zero stars is more like it. Management is still terrible, I'm finally moving out. Don't trust them so I'll live out my security bc just like they ignore work orders they'll ignore paying back security. Water leaks, nasty dirty halls, nobody sweeps or mops the halls, exterminator randomly comes on Sundays without any notice to anyone. How about cleaning the halls before entering a clean apartment. Learn rules and regulations. Total waste of money,it's definitely over priced. No notice when they're shutting off water etc. calling the office is a joke. Apartments left a mess for months. Someone said they may shut them down Let's see.!!!! read more

this is the most unprofessional, nonresponsive and difficult businesses i have ever had to deal with. They do the bare minimum and have no regards for providing a good standard of living. I am a condo owner and having them as board members of our HOA is beyond a nightmare. Because they own the majority of units they have assumed all the board seats thus shutting out all other owners from any decisions financially or otherwise regarding the property as a whole. Moreover, because we are a private property there is no local, state or government agency that can step in to assist with the various complaints the owners have. Having little regard for how a person personally lives is one thing but having no concept of community to a community you are being entrusted to serve is unforgiving. read more

fukkin hortible ... run from these scamming ass ppl ... totally disregards any issues in the apartment.. cheap rushed jobs .. rodents and roaches ... currently living out my security deposit and getting the fukk out of here .. mind u I just moved in a month ago .. also took them over 30 days to give me my mailbox key .. ppl In the office complete idiots and will give u a run around.. I pray theit families lives in a fukked up house .. wish I didn't have to give them a star read more

Royal Property Management - Clearly anyone can walk up in here ... this place is a fukkin nightmare - Property Management Near Me - Brooklyn, New York

I had a mice in my house and I called them that they should send an exterminator but they didn't send after waiting OVER A WEEK that they should send me an exterminator I called by my self an exterminator and I paid him from my pocket but the landlord don't want to pay me back for it even though I tried to reach him and his so called "Royal" Management so many times before I called by my self the exterminator they are 100% opposite from Royal! I wouldn't recommend anyone to use them! read more

worst company ive ever had to do business with my whole 37 years on earth they lie soo much and dont care at alll about your well being and do it with a smile and blame it on somebody else "the owner" cant never reach anybody its an absolute nightmare read more

These people are scams my first renting is with them at this moment at a residence in newark i paid everything , when i moved in i started to come to the apartment 3 days after my move in date , i thought everything would already be finished as it should be but i noticed things weren't done they halfway completed it they painted it nicely but the heating doesn't work yet , the oven is not new , the water doesn't even get hot it gets warm and doesn't stay warm for at least 25 minutes, in the tub i can't pull the handle up to turn the shower on it's jammed inside which i tried myself to pull it up with tools and broke it that's how stuck it was there, the windows are very cheap and broken i pulled the window up and close it the top window doesn't close back i have to cut a sheet to put there so it wouldn't be cold in my house , i called the agent that sold the house to me she's answering everything but she's saying i have to contact the office i contacted the office they said they will have someone view my complaint and give me a call back no call back now there not even answering idk if something wrong with the service they have or they switched it but i call and it says these are other similar company's which do you want to contact, also the super was coming unexpectedly inside of this house while i would be gone and/or sleeping which is not safe i do not know who this man is and he's just walking inside of my house unexpectedly with the keys for my apartment? unacceptable i have two daughter at the age of 1 and 2 years old so i do not need anyone from this company coming inside of my house without knocking first and unannounced. One day o walked in he yelled supers here my husband started to question him on when everything will be done and why is it not already done he said the agent never told him anybody moved in so i went back to ask her about that's and she says he told me everything was done that's why i put it on the market everything was supposed to be done before moving in. and he says he had to change the locks still haven't even came to do that the keys he left when inside of my house when i was asleep looked like mail keys but they weren't even for my mailbox because it tried unlocking it and the keys did not fit, he fixed the sink in the bathroom which was the only thing that was solved never seen him again , and the lady is telling me he doesn't give his number out what type of company is this ? i'm taking somebody to court as soon as possible and i'm not paying the next months rent until everything is finished here and we'll see how fast they can contact me then when i don't pay the rent these people is playing with ppl money i don't have time for that i have 3 babies to take care of that's life g here with me they need these things and i didn't rent a new for it to not even turn out to be what i want a whole year of being in this house ? i cannot unless everything is fixed fast Did anybody take these ppl to court ? read more

This was the worst experience I've ever had dealing with a management company.Ive moved out since Dec 31,2018 and I'm still waiting on my security deposit to be returned to me.Ive called multiple times to see what's going on and when will I receive my deposit.When you call you get no answer no returned messages.When you contact Sol Feldman he says he is in charge of maintenance contact the office which I feel is so ironic when I sat down and signed my lease with Sol Feldman at there Arlington building located in east orange.There main office on 199 Lee Ave in Brooklyn is not a real office it is just a mailing address for there company so there is no one you can ever see or basically speak to if you have any questions or concerns.These are just a bunch of Jewish people scamming people out of there money. read more

This is the most disrespectful, nonchalant company to ever exist. My apartment is currently in sewage water....YES I said sewage water. (as well as another apartment across from me) and these people could care less. Not to mention I have a 1 year old and they still can CARE LESS. This company needs to be SHUT DOWN IMMEDIATELY!! No one gets in contact with me and every time I call about getting a new apartment(because we are currently homeless) no one knows what I'm talking about or never gets back to me at all. Its been 3 weeks of nothing from these people. STAYYYYYY AWAYYYYYYYYYY!!!! read more

Just moved here in the end of July, first night i stayed my toilet was clogged i called management the whole week, the super told me not to put tissue in the toilet!! Let me state again this was the first night i stayed, i can go on and on for days how disgusting this building is!!! There's been leak in my bathroom ceiling every other day, they take days to fix it and when they do "fix" It, it's a sloppy job!! I have leaks in my bedroom no one has came to fix yet. This is my first apartment and i learned a lesson! I'm having an inspector come out to view my Aprtment because i refuse to stay here for a year! read more

Horrible. The worst part was the end, when major water damage caused a need for us to evacuate the apartment. The landlord thought our lease was up in a few days, which is why he ignored our calls for nearly a week. When we finally got a hold of him and explained we had another month, he said he wouldn't fix it till we were out of the apartment permanently. Instead of finding another living situation for us, as is legally required, they ended our lease early and gave us THREE DAYS to fully evacuate the apartment. Before that, the landlord would enter the apartment without our permission, or knowledge, as he pleased. It was impossible to get a hold of anyone when anything needed fixing in the apartment. We had a running toilet for 7 months. We went three days without hot water in the middle of December. When we reported them to 311 the landlord came to our apartment and screamed at us. They do not care about you or your problems and will be unhelpful and difficult at ever turn. I have no idea how they get away with these illegal acts. Avoid. At. All. Costs. read more

True slum lords. They call for your rent when you aren't late and when it's time for them to fix your apartment you can't get them to came and if they do the job is done sloppy and half done. They say they will do something and don't follow through or follow up. Don't rent from this company ever!!! read more

This is a company made from unscrupulous an extremely dishonest owners. I have done pest control for them on several occasions and no other pest control companies that have work for them. They have developed an excellent reputation, excellent for not paying their bills. They do not return phone calls and trying to get them to help with tenant problems and pests is impossible read more

Please don't rent for this agency if you do you will regret it. I know I do I rent an apartment for them.

Our deposits ($2,000) were stolen from us. This agency is operated by the Satmar Hissidic Jewish organization. My family and I were great tenants at 275 Prospect Street in New Jersey. We rented the apartment from Sol Feldman. We paid our rent on time and left our apartments in immaculate conditions. Royal property management just ignored all of my phone calls and letter demanding our deposits back. I begged Sol Feldman to help us and he said he had no knowledge of anything and was just the person in charge of maintenance. There are no other people to contact because where you mail your checks to is 199 Lee Avenue, which is a building owned by the Satmar and it is just mail boxes. Also, I found out the apartment itself is owned by a law firm in New Jersey. This is an organization of slum lords who are criminals and tenants have no idea! read more

They stole my security, no way to contact them to get it back. No one answersphone, no message can be left , email is a do not reply, address is a mailbox in a building full of mailboxes which means cant send certified mail or serve legal process on anyone. LEASE DID NOT SPECIFY THE NAME AND LOCATION OF THE BANK THE DEPOSIT IS BEING HELD which is legally supposed to be disclosed. I never recieved a year and statement listing the amount and interest gained eirher, which means the money went in there pockets and was never intended to be returned. Then a year later after I moved, i get a call from collection company demanding that I pay them over $5000 .. I was never brought to court or even notified of a debt being owed until then. never heard a thing about it! They just made claim to collection company and made up charges saying I damaged apt and left garbage ... fraudulant claims that they assume you qint be able to dispute or prove after so long. However i can prove it cause I took pictures. But i need to hire a lawyer to fight it so now it's on my credit report ruining my credit until I can afford a lawyer. ALSO I FOUND OUT THERE WAA NEVER A CERTIFICATE OF OXXUPANCY ISSUED, so they were never legally allowed to lease the apartment. CHECK YOUR LEASE and if doesnt say where your security deposit is being held, go to office and demand a statement. Also save everything, take pictures, document everything, and keep it even after you move. Also go to town and request a copy of the COO for your unit. It's free to get a copy. If they dont have it, that means your lease is invalid and you can bring them to court and have it terminated and sue for breach of contract. ALSO I WISH I WAS SMART enough then to jot down Joshes license plate so I could find out his name and serve him and sue him, since they do not have a individual person delegated as a managing member. If anyone is experiencing the same please respond to this and we can all file suit together. It's so outrageous there that people dont believe me that this is even possible. They think I'm exaggerating or a nutjob ... i believe that they abuse the HUD program and imbezzle grant funds that are supposed to be used to fix the property. Theh take advantage of the poor. And dont get caught because there properties are in areas where the officials cant keep up with the overwhelming number of complaints to properly investigate. read more

This is a honest review from a 3 year tenant regarding the three properties on Vose Ave. in Orange, NJ - Vose Apartments LLC. 1. I have had 5 Superintendents since living there. Only one had true building maintenance skills. And are usually non responsive. So God forbid a true emergency. 2. Mice and roaches run rampant. Also expect insects to live in your baseboard heaters. They say an exterminator comes regularly but he doesn't. And when he does, it's during regular working hours. I will not allow access into my apt w/o being home. 3. Constant complaints of no heat every winter. 4. Because of constant water heater problems, the water will be cut off without notice during the most inconvenient times of the day. 5. The buildings are not secure. Expect the guys who hang at the bodega to be in your building drinking, doing or selling drugs in the building then leave. Because they are not tenants. Locks on doors are regularly broken into. Everyone in the neighborhood knows the security codes to get into the building. 6. There are constant water leaks, roof leaks. 7. Snow removal in the parking lots?! Your are better off shoveling yourself. 8. 4% rent increases every year. 9. Laundry machines are always broken one way or another. 10. The intercom systems only work for certain Apts due to poor setup. 11. Calling the management company is useless. They either don't pick up or they "take a message"/never get back to you. 12. Josh, is racist and very rude to black ppl. About 4 months ago, someone vandalized the building by spray painting "Black Lives Matter" on every wall, every floor. 13. The City of Orange and Orange Police all know how bad these buildings are and the illegal activity surrounding them. JUST DONT DO IT! JUST DONT JUST DON'T DO IT. read more

This is the worst ever. I went to look at a few of their apt else where in Jersey. Moving from NYC decided to make a change. I finally found a decent place where the supper convinced me it's a nice neighborhood no problem whatsoever. The day i was supposed to move in the apt was not ready that's the day the supper was fixing the floor. The entire apt was not properly painted. Lots of repair in the kitchen and living room area. The was no closet in the bedroom they went and create a tiny little one. There was a refurbished 1950's stove in the kitchen the supper had to fight with management to change it for me which they brought one a lil nicer but still durty and it wasn't new you can tell the stove has been use by 5 different family already. No refrigerator is provided i had to order my own. Every night i sleep with lots of clothes on cause there's no heat in the building wich my contract stated heat and hot water provided by landlord. Since i move in I've been fighting with them Ephrain is the main guy in the office I've been dealing with very unprofessional. The dumpster rignt below my window and i live on the 3rd floor. I don't remember the last time the supper clean the building (broom and map). The contract says no animals yet many tenants have a dog in their apt the list goes on and on. I am currently fighting my way out i will not continue this lease. They deserve a -10. read more

oh look! another fake name attached to the same GARBAGE company. They have made my year hell and wont fix my heat or anything else in this building, genuinely worried about getting security back from them when we leave too. Look up equity management, shlomo frankl llc, and 100 other names to see all the reviews and violations against them read more

This has by far been the worst, and I mean the absolute worst rental experience of my life. There will not be enough characters for me to express the stress and embarrassment of living in one of their units. I've lived with mold on the walls and ceilings, crack foundation, very very inconsistent extermination services, incorrect rent statements and no one to meet with to discuss or correct errors, dog poop left around the building by tenants, dogs left on the fire escapes/balconies by tenants, hanging light fixtures in common areas, no window screens, refurbished appliances that stop working, large and unattractive dumpsters right out in the front area of the building for all of your guests to see, fake assigned parking and abandoned cars, mouse problem, and too too many more issues to name. My advice, stay far far far away from Royal property management. They want you to pay your rent but they do not want to provide repairs. You wont be able to reach anyone in the office about anything!!!!!! read more

If I could give them negative rating I would. They are by far the worst management company I ever had the displeasure of knowing and dealing with. I won't go into details since I don't want any trouble, but basically, beginning from the move in until now these people have given us so much stress. If you can avoid them and get a different management company, I advise you to do so. It'll save you a lot of trouble. The day of move in, we ended up calling probably every single person involved in this building (which was a lot...) to get our apartment keys because the office manager or whatever he just gave us ONE single key for the group of us living in the apartment. He just grabbed whatever silver metal key he had laying around in the office, and it just seemed odd because he wasn't even expecting. And of course when we got to our apartment, the key didn't work. We ended up driving around going back and forth trying whatever keys that these people kept making us try and none of them worked. FOR 12 HOURS. We were supposed to be completely moved in by then. All the while, they were telling us they did us the favor of letting us move in a few days before the lease started. Well, you should've never agreed to that if you weren't going to be prepared. After losing my cool and going off on them on the phone, they got us connected to maintenance, who got us a pair of keys. When we met the guy from maintenance, he told us how he's been trying to reach out to the office for days with no response because they had switched out the locks for our new move in. They knew something like this would happen. We thought that would be the end of it. No. Of course it wouldn't. Every month since then we've had constant issues with their company. They don't have an online payment option, so you have to send it to some random man's name. We have no idea who's who because there's so many different people and companies and offices involved in one apartment. Oh the list goes on and on. It's too stressful to even bring up. AVOID THEM AT ALL COSTS. read more

This was by far the worst place ive ever lived, they dont fix anything they lie, they are horrible people, they are scammers. i lived 160 grumman ave better known as 1615 maple ave hillside nj. There was an infestation of mice, rats, bedbugs, roaches and so much more. i went a whole yr with no heat, we barely had hot water. i beat them in court serveral times and they are so mad they tried to sue me. I had surgery because of all the infestations in the building. I will continue to spread the word about them because when i went to court i saw over 50 people and spoke to them all each one had major complaints about their apartment. everyone in my old building had issues in there place and i mean big issues i have pictures and text to prove everything and im teamed up with some people to get justice for residents of that building even people who no longer live there. read more