they did a fa job I would recommend them to anyone. they explained everything to me what was going…read moreto happen from start to finish. the crew t did the work at ou house were top notch I would rate the crew a solid 10 out of 10.

Just had nine windows replaced. Quote was very competitive. Windows came in sooner that estimated…read moreand Brad brought them out and installed them. Only took two days to complete the job. They look great and operate great. Brad did a wonderful job finishing and cleaned up everything. Very satisfied with price, work, and cleanup.

We had an excellent experience with Window World of Joliet and highly recommend their services…read more From the very beginning, the Sales Manager Zach was outstanding. He was kind, professional, extremely knowledgeable, and took the time to explain every option we were interested in. He patiently answered all of our questions and was always reachable. We stayed in close contact throughout the entire process -- from the initial consultation, to accepting the offer, ordering, production, and all the way through installation. That level of communication made the whole experience stress-free and transparent. The windows themselves are excellent quality, solid, well-made, and energy-efficient, all offered at a very affordable price. We truly felt we received great value for the investment. The installation crew was absolutely fantastic. Over the course of 2.5 days, they installed 24 windows, one front door, and one garage entry door. The team arrived on time every day and worked with impressive efficiency and precision. They were incredibly organized, well-coordinated, and clearly experienced -- working in perfect sync from start to finish. The job was done quickly, reliably, and with great attention to detail. The final results look amazing and exceeded our expectations. A big thank you to Zach and the entire Window World of Joliet team. We are extremely happy with our new windows and doors and highly recommend their services to anyone looking for high-quality products at a fair price with excellent customer service.

Note: This is a copy and paste from my Google review…read more Thus far my experience with window world has been a mixed bag. While initially they were very communicative and proactive, once I submitted my 50% deposit, I feel like the company has almost ghosted me. No one ever called to inform me that my windows were in. I had to call after almost a month and a half to get a status update and lo and behold my windows happened to be in and I was able to schedule only after I called. Then, only a couple of days later I get a call from Paul while I'm in a work meeting that they need to reschedule. We have young, reactive dogs and need to make arrangements for them to be out of the house during installation so rescheduling for us isn't as simple as picking another day. I call back shortly after and left a voicemail of my own for Paul. Almost 4 hours went by without a response and considering there is a holiday weekend and only a couple of days until my scheduled appointment, I had to call back yet again. Over the last month, I have called the main line of Window World over 10 times and I've only spoken to a live person twice. Also, their text communication service wasn't working this week either, making this even more frustrating. Update: The poor communication continued right up to installation day. The day before my 8-10am appointment window I called at 3:30pm to make sure I would receive a phone call when the crew was on their way. This is important so that we could get our dogs over to a friend's house before arrival. I was assured I would get a call 15 minutes before the crew would arrive. I never received the promised call; the crew just showed up and rang the doorbell, leading to a chaotic situation my wife and I had to deal with that should have never happened. I cannot believe how many times I as the customer, have had to call this company to get anything accomplished. I'm beyond disappointed with how I've been treated as a customer since I paid my 50% deposit.

If I could give 'em a big fat ZERO, that's definitely what they'd get. Of course, like any other…read morebuilder they tell you whatever you want to hear with a sickly-sweet smile UNTIL you sign at closing. Our home was done in early 2006. That is, everything was done except for the lawn. During our final walk through, (middle of March) they ASSURED us the lawn would be installed "just in time for the spring rains", so, we closed and moved in. We were extremely easy-going about the whole ordeal, never complained nor made any major changes to their blueprints -- all in all, we were the ideal customers. I have 2 kids and at that time, 2 dogs. Spring Rainy season came and went as I observed MANY other new homeowners who closed AFTER us get their lawn BEFORE us. You see, we were way at the back of the subdivision so they didn't care about us - most prospective buyers didn't travel that far back to check things out. Without our lawn, I couldn't open my windows on nice days unless I wanted everything in my home covered with dirt dust. I had to deal with MUD on a regular basis (2 kids/2 dogs). When calling SHARP about our promised lawn I received nothing but a runaround, "oh, you are on the list", "you are on the list" over and over. We did not get our lawn until SEPTEMBER! Along with that, a $400. water bill (New sod needs DAILY watering) that SHARP refused to pay! As if that weren't bad enough, we were promised two trees on our front easement. They planted ONE tree in September, a Green Ash. However, it turns out that Green Ash Trees are on our village's "DO NOT PLANT" list due to Emerald Ash Borer bugs. We notified Sharp of the Village's list and they ignored us (as usual) until the tree was attacked by said bugs and died. I had to get the Village officials involved in order to get SHARP to do anything about it. Finally, they replaced the tree, one year after they planted it. Did I ever get my second tree as promised? NOPE. It's been over three years! Of course, their home warranty is only good for ONE year. Guess what happens after that one year? Everything starts to fall apart and unravel! Roof shingles fall off regularly (not just on our home, but you'll see fallen shingles on lawns all over their subdivisions), outdoor hose spigots don't work and/or leak into your basement. Many neighbors have had cracks in their foundations a year or two after moving in. At LEAST seven homeowners that I know of have had to deal with flooding in their basements and have had to REPLACE their SHARP-Installed sump-pumps at the homeowners own cost. If you plan on having a home built, don't fall for SHARP's sickly-sweet-syrup-dripping-smile while they LIE through their teeth! I wouldn't recommend them to my worst enemy. If you DO happen to choose SHARP as your home builder, DO NOT CLOSE until EVERYTHING is absolutely to your satisfaction. If you don't, be prepared to wait until hell freezes over for them to make anything right! Also, MAKE SURE you have an outside/non-affiliated inspector check out your sump-pump and foundation BEFORE signing or be prepared to deal with constant flooding in your basement, usually AFTER that one year warranty! If you don't believe me, come talk to some of the homeowners in SHARP's subdivisions yourself. Also, take note of how many almost EMPTY subdivisions they've started in 2006 & 2007, there's a good reason no one is purchasing any more homes from them and it has NOTHING to do with the economy issues going on as other builders/subdivisions are moving along just fine!

We had the craftsmen at our house to replace light fixtures, install new ceiling fans, and replace…read moreour old light switches. The guys knew exactly what to do, were friendly and professional, and answered all our questions. They showed up on time and cleaned up after themselves. Glad we found them! Next project we are hiring them to complete is to do some updates in our master bathroom.

Bonaficio just finished installing our kitchen and bathroom hardware as well as all of our…read morecurtains. He then happily went the extra mile and hung my new closet jewelry organizer and the set of wall hooks for our dogs' leashes, just because I asked. He was very friendly and did a tremendous job on everything! Having it all done well, without the headache of my husband having to do it himself, was worth every dime! I highly recommend this company.

Mike and his team are incredible. They replaced 20+ screens in our home and did a phenomenal job…read more The screens are great quality at a great price, and they were completely replaced in a week turnaround time. I cannot recommend them enough!

Besides completing screen replacing on time and expected price they were good sports putting in…read moresome extra time getting a few screens that I could not get reseated that I had re screened previously on other windows. I would recommend their service rather than taking screens to an outside location.