My husband and I hired USA Pro Construction for a project to remodel our kitchen. This included…read moreceramic tile from the entryway through the kitchen to the powder room; new powder room vanity, lights, towel rack, toilet paper holder; kitchen cabinets, kitchen backsplash, granite countertop; painting, light fixture in hall, new baseboard; electric and plumbing for garbage disposal, sink and dishwasher, over-the-counter microwave. I really like Mike and believe he, his brother Keith and a couple of intermittent helpers basically know what they are doing. I would like to say I love the finished product, but it is just okay. Besides the overall incomplete and/or rushed items done in a non-professional manner (paint, trim) and the fact a 3-4-week estimate turned into 7-8 weeks, two of the largest items have major issues. 1. Our new cabinets went up right after the demolition of the kitchen and I immediately noticed they were the wrong cabinets. After admitting this was his mistake Mike continued to tell us new doors were coming. This lie continued for three months. We have now found out that we cannot just replace the doors. Our only option is to order unfinished doors and have them stained, etc. as close as possible to the color of our cabinets. We withheld part of our last payment to Mike but the total expense to replace the doors is more than double the amount we withheld. Unfortunately, we have decided to install the doors that were ordered in error even though they are far from what we wanted and have some minor scratches. My husband installed them. 2. The ceramic tile we had installed is a wood grain look. As the days went by after installation, we could see there was a haze on the tile. Mike said it might take 13 washes or more to remove this haze and twice he mopped on a special acidic cleaner. This did not help. After my 70-year-old husband spent two days (two different times) on the floor applying an acidic cleaner by hand and mopping the floor well over 13 times, the haze remains. We now are having a tile and grout company cleaning the tile, repairing a couple of loose tiles, adding grout where it has come out and sealing the grout in both our floor and backsplash ... with no guarantee the haze can be removed. Mike also promised to give us all receipts and warranties but, after numerous requests, that has not happened. Maybe this job was more than they could handle both knowledge-wise and size-wise or possibly their experience lies in other areas of construction. I know money may have been an issue for ordering new doors, but all Mike needed to do was let us know and we would have paid for them and deducted the cost from the last payment. Maybe better quality and less messiness will come with more experience and I hope for Mike's success with his business, but his priority should be honesty in communicating with his clients and quality work.

We hired USA Pro construction to do a complete new addition to our home! From the beginning, to the…read moreend of project, we had nothing but Great things to say! Everything turned out just as plans were drawn up. I would recommend them!

Basement and crawl space solutions is a great company to work with. They do a great job and stand…read morebehind their service. They answer quickly and they got out to my house quickly for and estimate and had the booking a few days later. The customer service was awesome and felt personable. The price was also very reasonable and did not break the bank. I would recommend them to anyone having basement water issues.

what a pleasure to deal with this company on a foundation crack in our home. I will be asking for…read morea proposal for our crawlspace encapsulation as well. Thank you

Bob did a wonderful job installing cabinets in our utility room. Quality cabinets and quality…read moreworkmanship. He even went above and beyond to finish some minor projects that needed to get done too. He is honest and trustworthy.

Bob and Jim did a great job on our bathroom and shower. During the construction, we made several…read morechanges to the original plan and Bob was flexible and helpful in guiding us to the right decisions. They were very respectful and friendly. I would highly recommend them and when the time comes, we would use Job One again for our next renovation.

WOW! BEWARE! I contacted this company for a deck job. they left a message on my home phone and…read moreasked how I would like to be contacted. I said please text my cell phone at ... So they call my home phone again the next day. No big deal, my husband is working and said please call my wife at (insert same cell number). This office lady was so mad yelling "well this is the number you left us to contact you!" I said "But I texted you a cell phone number to use instead when you asked how to reach out for the estimate (still no big deal, just hang up and call that number so my husband can get back to work - she is arguing with him). This is the message I got texted to me from the office lady "I hope you get the day you deserve you miserable bitc*h" Over asking her to call a different number, two separate times, nicely. Was not mad about it at all. Was looking forward to talking to them. This is who you will be dealing with at Stans. Beware. If Stan's owner would like to reach out to me to get this lady's cell phone number off the screen shot feel free. Here is a portion of it 815.755.1xxx. It is the person who calls customers back when requesting more info.

Quality and price. What more can anyone ask for. People all…read moreacross the globe from Costa Rica to Illinois are talking about the great things Stans Roofing and Siding has to offer!

We found them in google search. I called them. They sent me the same text message 3 times about…read morecontacting them in a website. I went to website, filled out the form with all my info. I got again several text messages to open my email and confirm my info AGAIN email and reply to their email. Just a couple of weeks ago I was a victim of Identity theft doing exactly this type of things so I expressed I didn't feel comfortable and Ken got very VERY NASTY out of the line personal text messages . I don't understand why I have to send them my info so many times so many different ways, then they sent me several emails, many text messages all withing minutes!!! I read their reviews -most excellent ones -so they might be a legit company but if this is the treatment before even trying to get any pic of the job or come over for an estimate...I can't imagine the treatment once they are hired.

Great customer service, friendly crew, went above and beyond. I needed a couple of drywall repairs…read moreand Ken provided the best estimate. His crew arrived right on time and did a great job on the repairs. I will use IWD for any future repairs.

Just to begin, I've had this company twice at my home, the first time was just a small repair to…read morefix & change a couple light fixtures, paint etc. Since the moment i talked on the phone with the receptionist I knew how great they would be I had many questions, she answered every question to my full understanding when they came all the workers were SO respectful and very nice to me and my family! They did a FANTASTIC job and more I was so pleased with their service. Since then I have called them again since my hot water tank went out and they came later that day, since they knew how stressed and upset I was! Fixed it in only about an hour or so. I can't believe this company is this amazing and cares so much about there customers. I would recommend all trade to anyone! My mother in law and a couple friends have had work done also by them and are completely satisfied and thank me for referring them! Thank you to all trade for treating us like family. Such an amazing company!!

Very professional and understanding! They did my roof and I couldn't be happier, I will definitely…read morebe calling them for more work!

This company goes above and beyond for their clients. It was a pleasure to work with them!read more

Matt directed me to his known plumber. The work I required was less design than underlying basework.read more

Chimney cleaning and outside chimney tuck pointing, after 46 years outside chimney needed to be…read moretorn down and rebuilt,magnificent job done. New insert and what a terrific job. Cost was more than fair and tech and owner very professional and did a superb job, I could not be more pleased. Will gladly use again. Karen C. Braceville,il

The fireplace in our home needed a cleaning. Since we just moved in a little over a year ago we…read morehadn't used it the first winter so we figured we get it done before the season started. Needless to say it had bever been cleaned and needed it terribly. In doing so found out there are numerous things that need to be repaired on it that we can not afford to repair at the moment. So we will go this winter unable to use it per code. I will say that the technician that came out was very knowledgeable and did a great job cleaning it. Im sure we will get around to getting it repaired so we can enjoy it.