This is the second time of a scheduled virtual appointment and no one shows up...they scheduled me…read morefor 445pm and they close at 5pm I waited for 45 mins to get a no show

Dr. Dardashti excels in every aspect of his profession. I was getting ready to leave the country…read moreand they were able to accommodate me in less than 24hours. The front office was warm and efficient. With a professional manner that's second to none, he approaches his work with a blend of empathy that's truly remarkable. During my visit, he generously allocated his time, ensuring my concerns were heard . Finding a more accomplished and dedicated professional is an almost impossible quest; he is unparalleled in his field.

A master in the art of using the "da Vinci Surgical System" robotic surgery…read more The process and the communication skills leads to a more comfortable experience for you the patient and quicker healing. He returns your phone calls (the 99 questions you might have) as quick as possible, generally by the end of the day. Dr. Lesser has a great sense of humor, yet very serious about the process you are going to go through. He listens with intent and answers your questions leaving you with a complete satisfactory feeling. The medical staff in his office are found to be exemplary in their drive to assure that you are always taken care of. This happens from the 1st day to your last follow-up day. I personally could not be more pleased with the expectations he sets and the surgical and communications skills he exhibits. When it comes to the very best (by my personal experience) "Urologist, Dr. Dardashti AND Dr. Lesser, "Look no further". NOW don't run over to their offices and clog them up where I can not get in in a timely manner!!! I like being spoiled...

Really unhappy, as they AGAIN CANCELLED. I had a robot call informing me of this, and instructing…read moreme to call a certain number. First time I called, I was disconnected after 5 minutes. Second time, after a long hold, the call was answered, but the rep told me I'd called a 'central' # and that I'd have to be transferred to a scheduler at the office. Couldn't understand her explanation of why I was not instructed to call the correct #. Now I've been on hold for 15 minutes - still waiting. VERY DISRESPECTFUL of patients' time.

You know you're getting old when you need to go see the urologist. Fortunately, Dr. Matsunaga, Dr…read more Huang, and the rest of the staff are very caring and professional. They make you feel at ease and provide the best of care. Even the office staff is very pleasant and professional. I've never been kept waiting for an unreasonable length of time to see my doctor. I would recommend South Bay Urology to anyone who requires their services. Parking is plentiful and access to the building is easy coming from Torrance Boulevard or Hawthorne Boulevard. The building even has hand sanitizing stations located on each floor.

Dr. Kauffman was amazing. A very good doctor. Clean office and nice receptionists. My husband…read morereally appreciated all if this. He is returning in a few months. Thanks!

Although Dr Koo was great with me his staff is the worst…read more After leaving at least 3 messages with the billing department and the office manager I got no response at all from them. They are quick to send lot's of bills to me but since the bill is wrong and they refuse to call me they will never get paid. The last thing I said to a woman in billing is that you are ruining my relationship with my doctor that I need as I have cancer. She said she would have someone call. Zip, zero, nada, nothing. Clearly a case of all they care about is money and not communicating and keeping a patient.

I've been a patient of Dr. Koo for many years, and he's a wonderful, patient and caring physician…read more I have also had a lot of experiences dealing with the PA at this practice, Greg Poirier, and he's always great to talk to and work with. Their office is nice, in a convenient location, and all that staff seem very professional.

I saw Dr. Stewart regarding a concern on my labs. She immediately eased my mind and carefully and…read moreclearly interpreted what the numbers meant. Very knowledgeable and compassionate doctor. Wait was not very long as well. My only concern was that patient temperatures were not checked upon entering the office . They are checked when called, in the meantime you could be sitting in there with someone who maybe ill. She shares the office with several doctors so I can not blame her for this protocol...just an observation. I waited outside of the waiting room until I was called.

Dr. Stewart is simply the best urologist you will find! After much searching, I was lucky to have…read morefound Carrie to treat me for my pelvic floor dysfunction/IC. She is thorough, smart, kind, a great listener and truly cares about finding a treatment plan that works for you and what you are comfortable with. She is straight forward and gives you all your choices so that you can make an educated choice on your treatment path based on your symptoms and prognosis. She is not pushy, instead she is truthful and patient. She is all about blending Eastern medicine with Western meds.

* I've had the pleasure of being Dr. Farhad Nowzari's patient for several years, & then again most…read morerecently. * This physician has excellent & highly cultivated soft skills & is an absolute expert in treating prostrate & kidney related issues. * This doctor has a very comprehensive diagnostic approach & has much of the test equipment in the office for blood work & detailed testing. * I am very pleased with the overall experience & would highly recommend this physician to both friends & family due to his integrity & high level of effectiveness, in getting to the root cause of the problem. * I was also very impressed with his support staff namely Sue who was just awesome & Tiona who was very helpful & professional.

To begin with the receptionist that schedules appointments is a poor listener and incompetent. On…read moretwo occasions we agreed on a date for my next visit which she inputted into her computer. She then provided me a card with the wrong date and time. I pointed this discrepancy out and she remedied it with a new, correct appointment reminder card. She did this again on my next visit. I pointed out the error and said "you are scaring me" - she seemed unfazed, did not apologize, and finally provided me a card with the proper date/time. I would add that on these two occasions the office was not busy nor was she seemingly distracted by phone calls. Additionally, when I arrived for one appointment there was a note on the office door that said "WE HAVE MOVED" and provided the new address. She did not even have the presence of mind to alert patients to that fact beforehand. I have no idea how many patients were inconvenienced by this omission. Dr Nowzari may be a fine urologist but I was only seeing him for testosterone replacement therapy (TRT). Regardless, he ran me through a series of urological testing, to include an ultrasound. After 6 months of TRT treatment he advised that I needed to have another ultrasound - I declined and told him I believed I was being subjected to unnecessary testing for my given situation and was concerned Medicare might also deem some of tests unnecessary and not pay for them. He just said that is the way he elected to conduct his practice and Medicare had never questioned him about excessive testing. To get my TRT treatment that day, and to get the heck out of his office I "agreed" to an ultrasound during a subsequent appointment. I have provided just some of the reasons why I stopped seeing him, but a final incident put me over the top. Medicare will pay for 6 testosterone pellets every 3 months per patient. If the patient (in this case obviously me) wants more pellets than the 6 he must pay out of pocket to the physician for the extra(s). I opted for 2 extra pellets, my expense being $340 ($170 per pellet) paid to the office of Dr. Nowzari. Two days after this pellet insertion I removed the bandaging, per his orders, and found that one of the pellets had backed out of my hip and had adhered to the blood soaked dressing meaning I had not received the full 8 pellet dosage, 2 of which I had paid for. NOTE: Prior to this wound care appointment I had made an appointment for the ultrasound, which I never remotely considered going through with to buy some time in finding another urologist. When I returned for my wound care followup I showed him the bandage, which I had placed in a sealed plastic sandwich bag, with the white pellet (looks like a thick grain of cooked white rice) right in the middle of the bloody gauze pad. He turned the bag over several times in his hands, felt it and said he could not be certain it was a pellet that had come out. I looked at him in amazement and asked what else it could be. He stated he had no idea (Google testosterone pellet and you will see it exactly as I described it). That is when I realized I was not going to be compensated for the dislodged pellet and knew I would I would have to eat the $170, but derived some solace from the fact I would never have to see this individual again. As soon as I left the exam room I stopped at the front desk and asked that all my records be sent to a well regarded urologist in my area that I had identified while biding time for the ultrasound appointment I was never going to attend and ultimately cancelled. On 03/04/2026 I received TRT treatment from my new urologist, again asking for 2 extra pellets for which I would pay out of pocket. Guess how much the pellets cost? $60 for both. The Nowzari "not exactly a discount": $340 for two. I will let prospective patients of Dr Nowzari decide if he is or is not running an ethical practice.

A great big shout out to Dr Shelby Morrisroe…read more I could not be more grateful to her for her knowledge, excellent skills and wonderful followup. Received a procedure requiring day surgery, and thanks to Dr Morrisroe's experience and talent.....my surgery was very successful. Dr Morrisroe called me at home that very evening to check on me, and inquire if I had any questions and made certain that if I experienced any issues or felt the need to go in....to simply do so. This was my 2nd surgery with Dr Morrisroe, one which involved kidney stones a few years ago, and also a success. Oh yes, and during the prepping of my surgery, she checked in on me to reassure me and go over the procedure once again, in case I had any questions. Also, a big thank you to Dr Morrisroe's nurse Kaitlyn located at her Earl St office. Kaitlyn could not have been more patient, more sweet, more empathetic nor more helpful. I am one happy little camper, thanks to the outstanding care provided by Dr Shelby Morrisroe

Rachelle and Dr. Morrisroe are an excellent team. Both are very caring and compassionate. They…read morelistened to everything I said and offered a great care plan with many options. I am certain my health issue will get better under their care. The office staff was professional and knowledgeable. I felt the appointment went very smoothly and everyone was friendly throughout the process.

I went to Dr. Nowzari with enlarged prostate issues typical of my age group, and he recommended…read moremedication and a $10,000 procedure. I acted on all of his recommendations and experienced no improvement. None. When I complained about the quality of care he testily responded that he did everything right and that I just had a very sensitive bladder. I fired him, and recently went to my new urologist and witnessed the results of Nowzari's work on a camera image: prostate unchanged in form, still enlarged and still causing problems. Worse, a piece of the equipment Nowzari installed is loose in the prostate area and aggravating the condition he was engaged to relieve. STAY AWAY FROM HIM!!! Update: I've now learned that AN OPERATION IN THE HOSPITAL, UNDER SEDATION, is required to repair the damage from this botched out-patient procedure. Followed by up to a week of recuperation. And then likely a third procedure to properly do what was not properly done by Dr. Nowzari. What a nightmare!

Dr. Nowzari and his staff are compassionate and caring while dealing with patients with difficult…read morehealth issues. I've experienced BPH for many years with frequent urination and total urinary retention among my symptoms. Dr. Nowzari carefully investigated my case, running tests including a prostate biopsy in order to eliminate cancer as a possibility. Ultimately, he introduced a new procedure called Urolift, a minimally invasive alternative to traditional and permanent prostate "shaving". After running tests to determine whether or not I was a good candidate for the procedure, we moved ahead. One night in the hospital was necessary, and about a week of recovery followed, after which my BPH symptoms were drastically reduced. About a year and a half later, I've noticed no decline in my prostate health, I find it much easier to manage my bathroom visits and I've had no instances of urinary retention, so no ER visits or catheters. Through it all Dr. Nowzari has shown great support and always professional follow-up. I can't recommend him or his staff any stronger.

I don't often write reviews about doctors, however my last experience with Dr. Gaske merits a…read morereview. I selected Dr. Gaske because I felt that she would be more attentive to her female patients. This was not the case. After three visits to her office (one visit was for an ultrasound), I still have not had my medical issues resolved nor my questions adequately addressed. On my last visit, the doctor could not find my ultrasound test results, did not know why I had made my appointment with her and just rattled things off the top of her head. She spent a total of five minutes actually talking to me, the remainder of the time was spent talking to the hospital on an unrelated matter and tending to another patient in another room while she was supposed to be working with me. She doesn't listen, doesn't read the patient history on file and is merely focused on scheduling follow up appointments to generate additional revenue. Be forewarned.

A doctor is only as good as it's staff. If the staff ignores you it does not say much for the…read moredoctor. I saw Dr. Gaske a couple of weeks ago and she ordered a ultrasound and took a urinalysis. Three days later I started suffering in pain from a UTI. I called the office and left a message (Fri) re results of test. Never returned call. Called again next Mon, Tues, Wed, Thurs. NOTHING CRICKETS. Sent my hubby down to their office for paper work which they finally handed over after searching for it. Dr. Gaske finally called me to yell at me saying they would only call if there was a problem. She never mentioned that to me. But how would they know if there was or wasn't a problem if they couldn't find my paper work? Still in pain and very weak. Called my GP and they got me in ASAP and received an antibiotic. NEVER AGAIN!