You know you're getting old when you need to go see the urologist. Fortunately, Dr. Matsunaga, Dr. Huang, and the rest of the staff are very caring and professional. They make you feel at ease and provide the best of care. Even the office staff is very pleasant and professional. I've never been kept waiting for an unreasonable length of time to see my doctor. I would recommend South Bay Urology to anyone who requires their services. Parking is plentiful and access to the building is easy coming from Torrance Boulevard or Hawthorne Boulevard. The building even has hand sanitizing stations located on each floor. read more

South Bay Urology - Surgeons Near Me - Torrance, California

Dr. Kauffman was amazing. A very good doctor. Clean office and nice receptionists. My husband really appreciated all if this. He is returning in a few months. Thanks! read more

Rec'd text below, asking me to call to re-schedule. BUT over 30 minutes on hold so far - no idea when I'll get through, and I don't want to leave a message as chances are not good I can take the call the 'next business day.' ..........."This is Genesis Healthcare Partners UROLOGY. We need to re-schedule your appointment on [APPOINTMENTDATE]. Please contact our office at (310) 542-0199. Reply STOP to opt-out" On the other hand, the office typically runs its patients through their exams and tests on a timely basis, and I have confidence in the medical staff. Wish they would fix their cumbersome phone service. read more

Dr Matsunaga was the best Urologist on planet earth. I was stuck on maui for emergency surgery and the medical help on maui is dispicable. The surgery was very harmful to me. I ended flying to CA and Dr Matsunaga fixed everything. read more

So this review is from my husband who does not have a yelp account. These are his words: First surgery, ReZUM worked for maybe couple of months, then it was back to square one. Second SAME surgery, didn't work at all. Hubby had wanted aquablation to treat BPH, and instead of saying, go see my colleague, Dr Lesser, Dr Matsunaga did the same procedure TWICE, and both of which failed. Finally, hubby finds a doctor at UCLA and goes up there for the aquablation, and it worked beautifully. We found out a friend of ours had aquablation with Dr Lesser who is in the same group. Dr M, is your ego that big that you cannot tell a patient, hey, see my colleague who does the procedure YOU ARE ASKING FOR??? Please, don't go see Dr M. read more

terrible from start to finish. they did not even think to do a urine culture when a family member was complaining of burning from a catheter. They just removed it and sent him on his way telling us it was from the catheter. Days later our GP told us most all men get a UTI from a catheter. Find another MD. read more

To be completely honest I have been having really poor experiences at this place lately. The front desk staff is just not on top of their game. I ask for testing and I've been given attitude over the phone. I have to call the front desk as they lack on giving me a phone call about the doctor's lab results. I have had my test completely lost before and they did not get back to me about that until a week later. I try to be kind and to be honest I am not here because I want to be here but because I have to. I ask for my lab results over the phone and I was told that I received the test through the portal. So the front desk did not plan on calling me directly like I was told the day before on the phone. The doctors here are lovely, they are informative and when I speak to them they help me with my issue. The front desk ladies can be a bit unprofessional. read more

I rarely give 1-star, but incredibly disappointing to find out, that the doctor they kept on passing me onto was NOT in my insurance network. I keep getting charged over and over again for going out-of-network for services I probably didn't even need in the first place (like a super-short phone conversation where I also got charged A LOT for). Dr. Matsunaga seems to be very nice and good. But all the more disappointing, that they very well know what type of coverage I have, and yet they tricked me into paying a lot out of my own pocket, for test procedures that weren't necessary but had a low percentage to be helpful. BUYERS BEWARE read more

So more updates. They scheduled me quickly for a Cat Scan which took like 15 minutes at Torrance Memorial and then got a call about 2 working days later with the results. Dr. Matsunaga called me directly after the staff basically hunted me down to nail a time. I love them. After a great time talking about my stones and how they shrank from 9mm to 5mm, he said, keep doing what I'm doing (lemon juice and apple cider vinegar in 2 liters of water with potassium citrate pills per day). Then they hounded me again to set up a 6-week ultrasound appointment to keep on top of my stones. Now that is some excellent follow-up with care. I am so thoroughly impressed with this whole staff and Dr. Matsunaga that I feel like I struck gold by finding this office. Gooooooooold --- da da da duh...ch ch. da da da duh....(the jingle from Austin Powers). They make me happy like that song. I used to always say this and although it means something different, I think it's funny to say that this Girl's got stones but she's on top of it - of course, I'm referring to myself. read more

The office is very unprofessional, front desk is incompetent to do their job. It's a shame because come here for the doctor who is great and referred to by other doctors in know. I have been in pain and had to go to ER. After was told to see my urologist, he ordered a CT scan. Got it done and had called the office to know when I would hear back because I was still in great amount of pain. I was informed that the doctor would get back to me the following week. Week goes by and get no call. I call back the office first thing on Monday and office tells me he was out of town but there is a note on file that he'll get back to you by Wednesday. Did not get a call, office calls me Friday to schedule an appointment but cannot see the doctor till next month which is three weeks out. This is really ridiculous especially when I am in pain and worried about what my diagnosis is. The office does not communicate properly and does not put patient care a priority! read more

Dr. Morrisroe has restored my faith in physicians! Not only is she smart, highly skilled, and experienced- she is intuitive AND compassionate. I have a very tricky situation that isn't an easy fix and Dr Morrisroe has gone out of her way to problem solve and find the best path forward. Even though my situation is far from resolve ( not bc of her) I do trust her which I haven't fully trusted a doctor in a very long six months. Also, the staff is wonderful. I've never had a bad experience with anyone on the phone or at my appointment. This is a very busy practice so it's to be expected that things happen from time to time that may upset someone having a bad day. There is a reason they are busy. Thank you for caring Dr. Morrisroe! read more

I have tried different Urologists in the South Bay and Dr. Matsunaga is the best without a doubt. Great caring personal care combined with expert specialist care. read more

It's hard to get someone to answer the phone, but they are great. Had Dr. Matsunaga do a procedure on me, and his staff was friendly and professional. And trust me...pay for the laughing gas. It'll help you "down there." read more

South Bay Urology - THEY NEVER ANSWER THE PHONE!!! - Surgeons Near Me - Torrance, California

WOW! I had to write my personal experience just today because I had read some of the "pissed off" reviews here. I think because people who come to urologists are probably in pain, they are already in a bad place so perhaps that negativity just pervades around them. But enough about them, this review is about me and my journey. My appointment was for 8:15 am today but I arrived at around 8:05 am. Within literally 8-10 minutes (not even long enough to finish playing a mobile game) they called me in. I'm thinking to myself, what was all that complaining about on some of the previous reviews? Ann Kim was the person who took my call in the beginning to make the appointment and she was amazing. I wish I remember to get everyone else's name but the ladies up in the front really were sweet and professional. So I'm peeing in a cup and given instructions to go to room #2, which I do. No less than 5 minutes later, (I had to hang up my call because it happened so fast) Dr. Matsunaga is in the office greeting me with a big smile (I could see even behind the mask because when people genuinely smile, their eyes twinkle). He asked me questions about my diet and if anything has changed drastically. I felt like a sinner confessing to a priest all the drinking I had done right before I had the pain in the back (later to be revealed that I had a 9mm Kidney stone in my left side). I had admitted that although I don't drink a lot, my boss was celebrating his 50th birthday and brought his favorite wine (Opus 360 - almost $1000 a bottle) and a bottle of very expensive Baijiu (白酒, literally: white liquor) is a type of Chinese liquor made from whole grain. It's generally made from sorghum, though it can also be made from peas, rice, barley, wheat, or millet. It is colorless, and clear, and can range in alcohol content from 40-60%. (Yes, it's fiery, usually sipped from very small cups! - from google). I couldn't turn that down now could I? It said that it takes 8 years to make that, which is why it costs 800-900 for a small bottle. Dr. Matsunaga agreed with me that it would have been a sin if I didn't partake in the unholy communion and forgave my sins and even revealed that it didn't cause my kidney stone. That 9mm pearl was from something else. Many friends have told me from their personal experience that to melt a kidney stone, you can mix lemon juice (2 big lemons) with apple cider vinegar (same amount as lemon juice) in 2L of water combined with Potassium Citrate pills (you can take apple cider vinegar pills if you can't stomach the drink) and drink it throughout the day to change the ph internally. So I've been doing this and the doctor was impressed and said that's good. So while you're waiting for your appointment, try it. It's good for you anyways, if you're a doubter. I'm hoping that by the time I get my CT scan, it will have melted the stone away. Well, so the doctor and I laughed, bonded and I think he's going to get a bottle of that Baijiu. Heck if my stone melts away, I'll buy one for him myself. I was out of the office by 8:30 am and now I am waiting for my CT scan appointment which will happen within a week. - Stay tuned....I'll let you know what they find. The stone has already traveled down the ureter so breaking it up with ultrasound/shock waves might not be a good alternative right now. Apparently a 9mm (coincidentally the same size as a bullet) stone has a 10% chance of passing through the body so this will be a true test of whether my lemon/vinegar/potassium citrate regimen works. I give Dr. Matsunaga a 10 out of 10 today! His staff was shy and professional so they are as misunderstood as my introverted husband. If you kill people with kindness, it will come back to you. Try smiling with a twinkle in your eyes and test the results. You get more with sugar. read more

I'm a 74 year old guy living here in Torrance. I made an appointment with Dr.Lesser from South Bay Urology after seeing blood in my urine. I was freaked out to say the least, but immediately got a referral to schedule an appointment Dr.Lesser. He allayed my fears, calmed me down, and did his excellent work. The experience with the Doctor and his staff was amazing. Doctor Lesser answered all of my concerns. During the procedure he explained what he was doing an in fact, found a tumor on my bladder. He immediately scheduled a follow up procedure. With that experience behind me, I would like to tell Dr.Lesser this: "Dr. Lesser: Thank you so much for being extra careful about my health condition and general well-being. Throughout our initial consultation, the exploratory inspection which resulted in your finding the bladder tumor, and the Biopsy process this morning, I had no doubt I was in competent and caring hands. Thank you again for supplying me excellent care. You're truly the best! With many thanks to you and the professional staff at South Bay Urology. With profuse thanks and respect. Robert Marceau" read more

Update to my prior review - My one and only experience at S, Bay Urology was one of the absolute worst experiences of my life, The most rude, disrespectful, dishonest people you could ever imagine. After waiting WELL OVER 2 HOURS TO SEE Dr. Joy Paul, imagine my shock when the Dr. walks in and he looks like Dr. Joy Paul's FATHER! Yes. the good Dr, is in fact about 30 years older than the fake picture he had posted on the company website. (and here we thought people only posted fake pictures on DATING websites). At this moment I sadly learned that Drs do it too, At least dishonest Drs do it, After my 2+ hour wait, I'm very eager to see the Dr, A little bit of small talk ensues regarding my long wait. I have no problem forgiving and moving past this long wait thing so we can get on with diagnosing my very serious medical issue that keeps me from sleeping any more than 1 hour at a time, But even I am not prepared for what comes next- The Dr. BLAMES ME FOR THE 2+ HOUR WAIT! Yes he is all cocked and ready to go at it, He says that I was "late checking in". After my initial shock, I realize that I have a time-stamped credit card receipt showing my payment along with what time it was processed, Is the Dr. too dumb to realize this? He CAN'T be that dumb. NO ONE can be that dumb. It becomes crystal clear to me that it's standard operating procedure here for the Drs to go on OFFENSE whenever a patient is mistreated by staff, I decide that I want NOTHING to do with anyone at this office and that it's TIME TO LEAVE, I let the receptionist know that I'm leaving without having been seen by the Dr, and I WANT MY MONEY BACK! At which point I learn that I HAVE BEEN DOUBLE CHARGED FOR MY COPAYMENT, Can things become any more of a nightmare here at S. Bay Urology? Stay tuned to find out! (to be continued) read more

I like Tim. And I'm generally not a fan of the specialist medical provider. Too much ego and not enough human. Not here. Nice bloke, no ego and easy demeanor. My urologist. read more

Doctor Garrett Matsunga was one hour late for my appointment, so I won't be going back to see him, but he was thorough and competent and I would otherwise trust him to evaluate and treat my conditions. He said that the lateness was due to an increase in patients' needs surrounding the holidays. read more

I read some reviews on this place, regarding the attitudes but I MUST disagree, the receptionists was very nice and friendly, Dr. And staff were great. Helpful, informative. Clean facility, great parking. read more

The experience with Southbay urology has not been pleasant. Do yourself a favor and find someone else. Having to deal with the office team at this place has been a nightmare since the get-go. Even if you show up an hour early, you'll still wait another hour to be seen. They will be seen eating bacon and eggs right at the desk while you're talking to them, but require you to wear a mask. I finally got to my procedure date and was ready to get it over with and move on from this place. Vasectomy finished. Painful but it is what it is i guess. Doctor told me the nurse would come in and clean me up and give me an antibiotic. I waited there for another 30 minutes naked. Nurse comes in. Cleans up the work space. Doesn't clean me up. I leave. On my way home i think "wait, didn't the doctor say i was supposed to be given an antibiotic?" So i call in and they tell me to come back. I live about 45 min away. I turn around, drive back and go to the office. When i get there they tell me they're on lunch break and they can't help me. Then i tell them that i just spoke with someone and she told me to come back. Next a woman comes up and hands me a blank envelope with a pill inside. She says here's your antibiotic! Does't tell me what exactly it is or whether i need to eat with food, etc...Am i crazy or is that crazy? Then before i leave they give me a specimen jar in a brown paper bag and say to bring back the sample in 3 months. They give me a card that says today's date and for the time they wrote "any time". I show up, go to the office, they say they can't help me because they're on lunch break. So now i'm here again, waiting outside with my semen sample wondering when this nightmare will end. Save yourself the time and grief and stay away from here. Pretty sure this is the first review i've ever written if that tells you anything. read more

Literally IMPOSSIBLE to get a hold of anyone. Literally nobody ever answers the phone. There is no way any practice is this busy. Clearly the doctors here do not care about the patients experience. read more

A gem in the oasis of Urologists. Can't toot their horn enough. From the front desk to the behind scenes, the staff are wonderful. Friendly, caring, helpful, patient and efficient. It was my very first visit with Dr Shelby Morrisroe.Not used to a female Urologist, I was looking forward to her, being female myself. Dr Morrisroe was refreshingly welcoming. She looked at my file, asked me some questions and patiently informed me regarding my options. I had 2 choices and was encouraged to take my time to contemplate them, all the while patiently refreshing my memory with repeating her explanations as clearly and simply as an anxious senior could absorb. Due her patience, along with her knowledge and friendly demeanour, I made the instant decision to make my decision. This required booking a date for my surgery, which led me to the scheduler Sydney Mckewen. Sydney was delightful and amazing. Though just new in her role, she came through with flying colours, juggling time slots, orchestrating all the ins and outs involving other patients and the hospital. Within a week, she did her magic and I was given a confirmed date. She kept in contact with me through the week, keeping me posted and calling me back as promised. She went through hoops to accommodate me, a first time patient, with the sweetest, friendliest, positive, caring attitude, that I shall be forever grateful for. Yesterday, was my big day, to go under the knife. It was my 2nd time seeing Dr Morrisroe, and to be honest, at first I didn't recognize her in her scrubs. She greeted me with a great big smile, again went over the before and after procedure and expectation and made certain all my questions were answered. Today, I am happily at home recuperating better than anticipated, thanks no doubt to Dr Morrisroe's expert skills. From the bottom of my heart, a giant hug to you each of you for being as wonderful and special as you are. Most Sincerely, Elizabeth M :) read more

Dr. Mastunaga is literally saving my dad's life. After a series of tests, my dad was diagnosed with Prostate Cancer just about a short month ago. It was devastating to hear at first but we are surely thanking our lucky stars because Dr. Mastunaga is the expert Robotics Surgeon that is scheduled to remove my dad's cancer in mid August. He came highly recommended by another notable doctor and I'm just grateful that an expert with his esteemed reputation is going to complete this complicated surgery for my dad. Since, my dad doesn't fluently speak English, I've been accompanying him on all his doctor's visits. I have been learning so much in the process. Dr. Mastunaga was more than accommodating to all my dad's concerns by thoroughly answering all his questions. He sat there and discussed the best treatment options for a 70 year old person like my dad, diagnosed with Stage 1 Prostate Cancer. He informed me of the Pros & Cons of both options and never rushed us as we poured on question after question. He even went above and beyond to sit through and answer my inquiries about Medicare coverage for my dad's insurance, which I found out is COVERED COMPLETELY! But to be safe he wrote it down in his notes to have his office manager call me to not only set up the surgery date but to also ensure the insurance coverage for the procedure. When Ophelia called, she was the biggest help of all! She informed me that she just received authorization from my dad's insurance company which meant the surgery would be covered! When I asked about the co-payment she assured me that usually when the insurance companies give "authorization" it means the whole surgery is covered and that they usually specify on the authorization sheet if there was to be a co-payment. But she said just to be sure, I should call Medicare directly and find out. I did as she advised and found the surgery is covered in its entirety and there is no co-payment! WHAT?!?!!? ARE YOU KIDDING?!?! Dr. Mastunaga's office works cohesively to make sure the patient is completely taken care of mentally, physically, and emotionally. Thanks to Dr. Mastunaga, my dad will be CANCER FREE after mid August! I want to nominate Dr. Mastunaga for being the BEST DOCTOR a family could ever ask for. You are literally a life saver! read more

I met with Dr Matsunaga. He is highly intelligent and has excellent bed side manner. He engaged in a lengthy conversation about my situation and did not rush me out of the office. I had heard he was the best in the South Bay by several others and after my encounter with him I would concur. read more

Has poor exam room manners. Comes in, does not say hello, does not listen, leaves room without saying anything. Total waste of time .

I am quite particular about choosing a doctor. Before scheduling an appointment, I research their CV and scan the web for reviews. If you search for an LA urologist on Yelp, it's a paradox of choice. But after calling multiple offices, I discovered that many do not accept PPO insurance, and those that do have a waitlist 2-3 months long. Most people quickly filter Yelp listings by the ranking algorithm, which is the number of reviews and the rating. But you have to train yourself to peer through the noise, and if you persist, you'll find a diamond in the rough. Dr. Matsunaga had only 9 Yelp reviews, which seemed sparse, but the reviews were long form, written thoughtfully, and filled with praise. His CV stated that he is the Chief of Urology at Torrance Memorial Medical Center and is an Associate Clinical Professor at UCLA. He is also an expert in laparoscopy and robotic surgery. Dr. Matsunaga's schedule also was booked up, but due to the seriousness of my sports injury, the coordinator squeezed me in to a rare opening due to a recent cancellation. Judging from my initial office visit with Dr. Matsunaga, I believe that he is a world class physician, and I feel exceptionally fortunate to have found him. He strikes the right balance of youthful energy with the wisdom derived from years of experience. Dr. Matsunaga is personable, listens intently, and thoroughly and patiently answered my numerous questions. I was impressed that he offered "natural" supplements as an alternative to treat my condition, without me mentioning that I prefer more holistic health practices. I guess there are many New Age types in the South Bay. His diagnosis made perfect sense and I left the office with a deep sense of relief. After the visit, his office was responsive and followed up with multiple calls for my prescription and lab work. I do not live in the area, so Torrance is a two plus hour roundtrip drive for me. I do not mind the travel because I want nothing but the best. read more

Just got back from my annual exam buy doctor Bethany Francis so I highly recommend her

Dr. Matsunaga has been a great asset in the treatment of my severe BPH. In just a few months he has transformed my life from constant urinary urges and sleepless nights, to improved self confidence and the elimination of nighttime urinary incontinence. He is a highly tenured professional who is extremely effective in understanding, diagnosing and treating patient urinary issues. I would highly recommend him to anyone who is in need of urological care & improvement in overall quality of life. read more

Dr. Garrett Matsunaga is THE BEST! THE VERY BEST OF DOCTORS! He is extremely intelligent and knowledgeable in all aspects of urology. He is kind, considerate, and compassionate. He does NOT rush his patients but rather listens intently and answers each question and addresses every concern. Both my husband and I are patients of Dr. Matsunaga. He performed life saving robotic surgery on both of us and we are now cancer free! Surgery does NOT end your association with Dr. Matsunaga. He follows your well being for years after the initial surgery. Trust us, Dr. Matsunaga is the VERY BEST! Joyce and Steve Z read more

I have been going to Timothy Lessor, M.D. at South Bay since 2014. I was suffering from chronic pelvic pain for many years. The previous urologist I had been seeing failed very badly for years. Dr Lessor performed a correct history and exam. He determined that I had Chronic Pelvic Pain Disorder and not a prostate infection. He prescribed a change in diet to eliminate acidic foods along with a course of physical therapy. After 6 months I was nearly pain free and after a year I became nearly totally pain free to date. Dr Lessor also prescribed me generic Cialis from a compounding pharmacy to enhance my sexual performance. Let's face it--nobody wants to be a limp dick let alone have one. I tried to upload some proof of effective treatment but I think the censors wanted to keep it for themselves. Go figure? read more

Recently Ann Hess Office manager for South Bay/Skyline Urology did an outstanding job helping me. I was having trouble getting their Patient Portal for me, up and running. Within a day of my inquiry she solved the problem and was so kind, patient, and knowledgeable. Her and the staff in the Earl St, Torrance, CA office are excellent. I have been using Dr Morrisroe for years and she exceeds expectations as well. What a wonderful, intelligent, doctor as well as understanding human being. So lucky to have her caring for me. I can not say enough for her and her staff. read more

We did some research and found that this office had great reviews. We drove from Huntington Beach to go here. To start off right the receptionist was friendly. My husband saw Dr Timothy Lesser. He was great. Very nice and informative. My husband would go back to him with any future issues! read more

My vasectomy with Dr. Lesser failed after my wife got pregnant with my 4th child. It has been a blessing in disguise. Besides this I had no problems with Dr. Lesser and he was very apologetic. I don't see my life without my son now. read more

Go anywhere else if you value your health care. From dr matsunaga to the office manager and the front desk. Absolutely horrible. There are better choices out there by far. These people are the most unprofessional health care providers I've ever been to. Run!!!!! read more

Unfortunate the front office struggles to get patients in with 30 mins, but outside of the the staff and friendly and courteous. Saying that, once scheduled I was very happy with Dr M - very personable, seems up to date and made my procedure run smoothly. I also appreciated his personal follow up. I would highly recommend Dr M! read more

Read that as ZERO star! Unbelievable horrible Medical office. Don't know if I start with office itself or doctor. Dr. Shelby Morrisroe should go back to medical school and learn some bedside manners. She failed those classes. She has none. Total waste of my time. I waited about an hour and 20 min. She had not even reviewed my tests that was sent over a month prior. The whole consultation did last more than 5 min. No course of treatment, no apologies for making me wait that long. But I bet they will charge my insurance as having a "very comprehensive" consultation. Her shoes looked like she had just stepped into mud. Doctors, we patients pay attention in your appearance, if you look dirty what would assure me I won't get an infection in any procedure with you? Then she was extremely rude when I started to talk about my test, didn't hear a word of what I said, nor did look interested. I told the dumb person who answered the phone ( I guess she's too busy eating), I need a doctor specialized in kidney stones, and she scheduled me to this doctor who has no specialization in this field. Office is dirty, old equipment ( don't mind equipment being old but at least clean it!!), dirty, carpet looked like had not been vacuumed for months, in bathroom you can see that disgusting dirt stain at the bottom of toilet. This medical clinic has changed names a few times, that should have given me a clue something is wrong here. There are other doctors around, pass this and you would thank the reviewers. I wish I could had seen these reviews before. Absolutely unacceptable! read more

Not only one of the best Urologist but actually the BEST Urologist in Southbay. I was diagnosed with possible bilateral RCC last June 2017 . A 14cm mass on the right Kidney and a 3cm mass on the left. Dr. Matsunaga right away saw me and explained to me clearly in detail what was needed to be done and what the procedure will be. All the time he was very kind and assuring that everything will be ok and always have that positive smile which takes away your fears about surgery and that he will do his very best for a successful outcome. Within a few days after my first consultation he scheduled my first Laparoscopic Radical Nephrectomy on my right kidney . It took 4 hrs but it seems like only minutes for me. Woke up with no pain but very dizzy due to anesthesia. Dr. Matsunaga made sure that I will be comfortable after surgery and during recovery. Went home the following day after surgery and able to go back to work after 2 weeks, feeling like nothing happened. 6 weeks after my first surgery he scheduled me for my second Partial Nephrectomy also Laparoscopic , this time on my left. Surgery was only for 2 hrs and same as the first surgery just stayed overnight at the hospital and when back to work after a couple of weeks. So I highly recommend Dr. Matsunaga. He truly is an expert when it comes to Laparoscopic Surgery . I must admit when I was told of the result of my Ultrasound and CT Scan I lost hope and didn't know what to do. But a kind and compassionate medical assistant asked me if I have a Urologist and I told her I don't know anyone and don't know what to do, I owe her a lot for this. She recommended Dr. Matsunaga and send all my records to his clinic. The staffs and everyone in his clinic were kind and very helpful like Dr Matsunaga. With Dr. Matsunaga you are in good hands for sure. He truly is an expert with Robotics and Laparoscopy . read more

Dr. Garrett Matsunaga displayed absolutely excellent customer service. bubbly personality, very knowledgeable in his field of work. excellent staff, i would recommend anyone to see this doctor he will NOT disappoint!!!!............thank you Dr. matsunaga read more

I've been to this doctor before back in 2008 from my Primary Doctor. This doctor is very nice and tells you what you need to know. I'm seeing a specialist in this same building and he wanted me to see this doctor again just to be safe and do tests. So I'll be back. Overall he is a good doctor and knows his stuff and explains what you need to know. read more

My 15 month old was referred to Dr. Joy Paul for a medically necessary circumcision (for repeat UTI's). I called to make the appointment and not only did I have to call SEVERAL times, when I finally got a hold of the (extremely rude) receptionist, she just made the appointment and hung up on me, as if she were scheduling a routine exam. She didn't explain a single thing to me in regards to the length of surgery, what we needed to do beforehand in regards to surgery prep etc. She just said, "10am on August 19th" and hung up. Since that day, I've had a bad feeling leading up to the appointment. On Friday, I saw our regular pediatrician and she told me that the Urology center should have scheduled AT LEAST one pre op appointment where they examine my son and see if it is actually medically necessary to have the surgery. She said to call back and see if I could get them to do that. So, I called on Friday August 12th at 4:45pm. The recording said that the office was open until 5, however, the calls were going to voicemail. I pushed 0 for the nurses station and they confirmed that the office actually closes at 4:30. Awesome. So, here we are... Monday morning, 9:30am, while searching online for info regarding this doctor, because my gut just tells me something is wrong, I stumble upon this Yelp page. I immediately called the office and cancelled the appointment. I'm not going to let this monster have a whack at my sons Penis. Not today, crazies! read more