Great staff and great selection of product prices are also reasonable. Will be a returning customer.read more

these guys are great! very helpful and friendly, willing to make suggestions and offer really good…read moredeals on a wide variety of products.

Excellent service will answer all your questions large variety some really nice clothing as well.read more

Ok I'm a pharmacist and I'm starting to recommend CBD usage for a variety of problems from sleeping…read moreanxiety appetite achy feet ... you name it. Come hangout n and talk with Adam. Great guy and very knowledgeable.

Great staff and even better product. Smooth and easy transaction. Did I mention the THCA flower!!read more

The folks that work in the are so polite and dedicated to helping with whatever we need to find in…read morethere so consider it and we'll go above and beyond for you great team

This is one of my favorite places to shop for smokes; the staff are friendly and responsive - they…read morebecome friends not just business people.

I love this place - not only does the menu have tons of options but the staff is knowledgable and…read morenice and I always get in and out! If you are industry you get 30% off which might be why I am there 3x a week! The parking lot sucks tho - the entrance is the exit and it can get congested.

Great deals specials and products I've been coming here since they've opened workers are nice and…read morefriendly great company

This was a very nice establishment. The gentleman at the counter was very kind. The humidor is…read moredecent size, but their lighter and pipe selection is better than most. I bought a badass xikar lighter here. Def worth a look!

The gentleman who runs this establishment is very helpful and kind I wanted to pick out a few…read morecigars for my husband for our anniversary and he helped me select two very nice cigars while explaining them all to me this is a great store with a great guy my husband loves both cigars

I called around 4:30 PM and was me with a screeching fax machine in my ear. I hung up and called…read moreagain thinking it was a fluke it happened again. I hung up, called again same thing fax machine in my ear. I then waited five minutes called again and then I got a voicemail immediately went to voicemail. I then called with my number blocked and someone answered. I'm not making a 15 minute trip out there to find out that they don't have the product I need which spoiler alert they didn't again and when I asked when would be in stock they didn't know and they can't tell me and that's the same answer. I keep getting over and over and over again and I've been shopping from them for three years. My husband's been getting from them for five years I am done with this place. They are unprofessional and they don't keep their store stocked.. don't waste your time coming here

This is the BEST Vapor store in town, hands down. If you live in Cincinnati, you know how bad some…read moreof them are (I.e. the one on Monmouth street in Newport is the WORST ((have you been in the bathroom there? Ughhh-so disgusting!))) this place is so clean, organized and the owners/employees are so knowledgeable and helpful. We live on the Eastside and although it's 30 plus minutes from where we live we will make the drive there from now on. We went to Rob with some questions about our tanks and modems, and how to effectively rebuild our coils, and although we didn't even have our ecigs with us, he knew how to fix EVERYTHING. From leaning on the eleaf to using a screwdriver to recognize the atomizer with a quick trick-to helping us pick out the most affordable and reliable option for our new tanks (while also selling us the metal mouthpieces to avoid future mishaps) he was able to solve all of our problems so easily and with such efficiency and kindness-Thank you so much, Rob! We will see you again soon!

Everyone was so helpful and they had a great variety of products from gummies, chocolates, lozenges…read moreand of course lots of weed.

The wait times here have increased which is ironic because there has also been an increase in the…read morenumber of staff members on the floor, in the back room, or out back. The customer service, at one time very good, has also been markedly diluted to the point where last time I was there I felt like I was at a craft brewery that was about to fail because 1) the market is over saturated, and 2) staff treat you like they are doing YOU a favor by selling you their product. It reminds me of Taft Ale House on Spring Grove right before they went under. The staff there were aloof and dismissive. The craft brewery market was over saturated. They and several others folded. On account of the dispensary market now becoming flooded and the lack of training towards customer service I won't be surprised at all if Queen City Cannabis in Norwood is closed within 12 months.