Only omplaint was the service technician completing the visit from the knock on the door to taking my payment with no mask and that's it, otherwise service was fine read more

Joe's awesome. Came to my address same day, determined the issues with my furnace in under a minute, applied the cost of the consultation to the fee, and the final bill was very reasonable. I'd recommend him to anyone! read more

Let me tell you how AWESOME Carl was on his service of my furnace today! Not only did he take his time to come on a day when the temp in my house was 55 degrees but he explained every step he took to get my furnace back up and running! He is a teacher at heart. Once my furnace was operational he looked at my humidifier and will be sourcing a new fan blade. Royals is truly Royal! read more

Have used them for regular maintenance, humidifier installation and rerouting AC pipes to allow for a patio installation. Royal has always been responsive, on time and competitively priced. I have no need or desire to use another company. Very happy with Royal. read more

Time for an annual furnace service and adding a return vent in the basement. Joe, the owner, and his son who's learning the business, came out quickly and did an excellent job. As a bonus they gave me excellent advice on the condition of my furnace and likely need for replacing it down the road. Contrary to expectations they did not try to sell me a new furnace even though mine is getting on in years. I can't ask for anything more than honest service, high quality service and fair pricing. Joe and his son gave me all three. read more

We've worked with Royal's Heating & Air for years, and they are the best. The team is always responsive, always helpful and always delivering great service with a great attitude. They put their customers first, for which we are very grateful. I highly recommend Royal's Heating & Air (and have recommended them to many people) for anyone's home HVAC needs. read more

I called Royals because of their good reviews on yelp and I was not disappointed. They've done maintenance on my rental home and my personal home. They replaced the furnace in my rental home and each and every time I've dealt with them they've been professional, on time and knowledgeable. Shout out to Chandra she's the best! I will use them from here on out and I recommend Royals Heating and Air to anyone wanting a fairly priced, professional job done! read more

Outstanding service, goes the extra mile. Not just trying to make a fast buck. Great techs and fair prices.

Another great service call from Royal's Heating & Air. The service tech did a first class job of cleaning parts of our A/C that needed service. Thank you again guys! read more

Loved them! Owner and nephew team, reliable, great job, competitive price!

We were having some connection issues with the thermostat, affecting our AC unit. Unfortunately, temps outside were in the upper 90's, so the entire family was miserable. I called around to various companies and Royal's had the earliest availability. The owner (Joe) came out and took his time to figure out the problem, and installed a new smart thermostat. He was professional, knowledgeable and priced fair. I definitely will use him again if I have any HVAC issues. Brian C. Centennial read more

My AC had been running a bit warmer than normal so scheduled an appointment based on the rest of the reviews. On day of appt, Kyle called to say he was running early and to see if that was ok which was even better for me. Cool guy to chat with, checked my furnace and AC and showed me the difference between mine and my neighbors (condo building) and how their line was much colder. Explained that mine is older and needs a special kind of fluid, warned me about the price before he went and got it, and gave good advice should I have problems in the future. Good, trustworthy guy! read more

Royals is awesome!!!! It is a small company that doesn't charge you ridiculous overhead expenses. Joe was fair and reasonable with his pricing and did everything when he said he would with no extra hidden fees. His initial price was almost half that of other larger competitors. They were quick to drop their price when they heard I had shopped around. I prefer to buy from people who are honest upfront and Joe was. Use him for anything and he will exceed your expectations. read more

There was a sound coming from what I thought was my furnace. Made an appt and 2 gentlemen came and identified the noise as coming from an exhaust vent. It must have made me seem like an idiot. I asked how much it would cost and they quoted me $650 (though he stepped outside to make a phone call to his guy about prices). They were very nice guys so I couldn't believe they'd take advantage. Later I checked on prices to replace the motor and ended up buying a new motor for under $50. When I called back and asked why his quote was so high he said because his hourly rate is $175 per hour. I ended up hiring another friend-recommended HVAC person (bonded and insured) who charged me $65 per hour. I'm a teacher at an urban school who makes little money. Why would anybody want to cheat someone like me? read more

We moved into our new home and found that most of our finished basement was unusable. Our HVAC system was installed about 8" from the wall with a cold air return opening into the main area. The main area consists of a full bar / kitchen, a listening area for music and 2 bedrooms and a bath. The problem is when the fan, heat or air was on the cold air return sounded like a "Shop Vac" making it impossible to listen to music or even have normal conversation. When we'd have family in they could hear it running in their bedrooms behind closed doors and found it hard to sleep. For almost a year whenever we used the downstairs living area we totally shut off the HVAC but unfortunately the rest of the house suffered durning the winter or summer months. Long story short we called several highly rated companies that had lots of feedback but they only remove or install. The guys a Royal said, "No problem". They came out and gave us reasonable bid, scheduled us the following week and spent 3-4 hours in the basement. They closed off the obnoxious cold air return and diverted it into one of the bedrooms and billiard area. Now the "Shop Vac" is dead quiet in ever area. Unbelievable difference...Truly. We are still baffled by the difference months later. We now entertain quit frequently and would highly recommend Royal Heating and Air. These guys are professional, on time, reasonable and best of all.. clean !! Thanks guys for giving our home back to us. Martin & Michelle read more

Very impressed with this company and will use them going forward for our HVAC needs. We bought an Angie's List deal for $59 for a furnace tune-up. Jalene contacted me quickly after the purchase to schedule a time. The technician showed up on time and was honest with us about the condition of our furnace (we have had other companies previously tell us we need a new blower motor even though ours was recently replaced). Great deal and great service. read more

Top notch. After having numerous bad experiences with HVAC companies I finally found them through Angies List, and now they're the only company I use/recommend. read more

AC unit compressor blew on the hottest day of the season. Others quoted a 48 to 72 hr service window. Joe got back to us in less than 24. 3 hrs later, unit was blowing cold again. Great service, reasonable price. Will definitely use them for any future needs. read more

I have been using Royalty Air for my HVAC needs for years. As a Realtor, Gregg and his team have installed MANY (honestly the number is probably 30-40 units in the past 12 years, including in my personal home) units for my customers. I recommend them to everyone that needs HVAC services. I cannot say enough good things about this company and their service. Thanks Gregg for being dependable, ethical and just a great service provider! read more

I can't say enough about this company! I would give more stars if I could. Have had them out to remove an evaporative cooler from our roof and install a Trane AC unit. Since have called them twice more. Service is quick, efficient and professional. Pricing very fair. But in particular, a shout out to Ray, their head technician. Such a kind individual who knows his business and is extremely honest. So refreshing in this day and age to find someone honest, efficient and professional. This will always be my go-to company for anything HVAC! read more

They were very honest with my quote . Told me to wait on a repair another company wanted to charge me $700 .

Prompt and dependeable, i had a 40 plus year old furnace with an issue, he got out there right away, hunted down the part for my obsolete furnace and got it fixed quickly for a very reasonable price. My favorite aspect was how much he communicated throughout the process. I highly recommend royals read more

Honest, reliable HVAC services - my home needed its furnace and AC replaced, and the people at Royal's were fairly priced and efficient. Highly recommend! read more

Definitely recommend to anyone looking for a reputable, honest, local company for A/C installation. Joe and his crew were awesome! He was quick to make a personal appointment to give an accurate estimate, well below those of his competitors. The work was done quickly and professionally. read more

These guys were the best. Our furnace went out during winter break. They came out and explained the issue very thoroughly and showed me what they had to do to fix the furnace. They ordered the part and came back to install it as soon as they could. Our furnace was working while we waited for the part but was iffy on whether or not it would stay on due to the part. They offered to leave space heaters or come back and deliver space heaters should it go out while waiting for the part. They were generally concerned for our comfort. Extremely polite and timely. I will be sure to share their info as well as consider them our go to company. read more

Showed up on time. Diagnosed my problem, found and fixed another issue. Fair deal, square deal. Joe is a good guy, I'll use him again.

Joe was here on time and adjusted my furnace. He was professional and his fee was reasonable. I would use him again.

I noticed around midday today that my furnace would not stay running, and the indoor temp had dropped 5 degrees. I called Royal's Heating & Air, and Joe answered the call promptly. After describing what was going on, I was told they would be to my home within a couple of hours, and sure enough they arrived in that time frame. Joe's son Nick came in, and diagnosed the problem within a few minutes. He showed me the part that had gone bad, and put a new one on in a very short time. And the cost was very reasonable, and especially so when considering the prompt response to my call. If you're having problems with your furnace or ac, give them a call. You won't be disappointed. read more

Excellent service. Helped with a simple fix on a furnace vs. huge unnecessary charge. Royal's contact info is now taped to the side of our fridge. read more

I called Joe for the first time today and he was able to repair my furnace within a couple of hours of my call. He was knowledgeable and reasonable and I will be calling him the next time I need HVAC service. read more

Joe helped me with a simple fix to my furnace. He was very kind to give a little advice and get my furnace going again. Really appreciate the help. read more

The best HVAC company I have ever used. Excellent service and price. Ray showed up on time, did a thorough job assessing my furnace problem and was able to figure out that a loose wire was to blame. I had another company charge me over $200 for the same assessment then they incorrectly told me I needed to replace a gas valve for another $500. I have used many different HVAC companies in the past but will never use anyone but Royal's in the future. Top notch! read more

I cannot recommend Royal's more strongly. I hired them a few months ago for an AC tune-up through Angies list. Then, last week, my furnace stopped working. Joe and his crew were honest, complete, and we have heat. I had called another company and they recommended a fix (replacing the controller board) that wasn't needed. I trust Royals will do the right thing and not try to sell you something that isn't needed. Everyone is friendly and trustworthy, they do great work, etc. That's a tough combination to find in this sometimes unscrupulous world. read more

Honest guys- on time, very nice and informative. They did my furnace install and a quick AC repair. Love them!

Solid work and very competitive pricing.

We called Joe to take a look at our swamp cooler. He called to make sure it was OK to be early and was prompt to the minute. He and his assistant were able find the multiple problems with our roof unit and explain all the options. I'm sure they figured out I knew nothing about AC systems but did not exploit my ignorance. As they worked, they found almost every part of the unit needed to be replaced but kept me updated on what needed to be replaced and the cost. While his assistant continued to work on the roof, Joe patiently explained the new fixtures they installed and how to shut the system down for the winter. After a few hours, the system worked like new and the house was cool again. Joe had to make a couple trips to pick up replacement parts but only charged labor for the time they were at the house. The total cost was several hundred less than what I expected so we are exceptionally pleased! read more

Absolutely the best service experience I've ever had. Ray, my furnace technician, was skilled, timely, tidy and courteous. He started and finished the work on time. A big job at a very fair price. I recommend Royal's Heating & Air whole heartedly. read more

Had our furnace inspected. Good guy, very professional. Showed up on time and did a good job explaining our system and even fixed a few issues from past installers. read more

I chose Royal's Heating and Air after reading the outstanding ratings and reviews on Angie's List. I don't believe any rating was below 5-star. And I was not disappointed. Joe performed the most thorough inspection on the functions and safety of my furnace that I've ever received. He cemented the pvc condensation drain pipe that the furnace installer had failed to cement (and which had a drop of water hanging on the bottom). He checked not only the operation of the furnace and thermostat, but for any carbon monoxide and natural gas leaks. He even checked the gas pipe to my water heater. Joe must have used 4 or 5 sensoring tools to check the operation and safety of my furnace. He removed and inspected more components than any other furnace contractor ever did. Joe also provided excellent education and advice about my system. Joe is what I look for in all my contractors - honest, fair, and caring - about his work and his customers. I will definitely use Joe for all my heating needs. read more

Joe and his crew did a fantastic job on my project. I have a 1950's custom built home with 4 levels that had exposed duct work throughout the lower two levels. Because the duct work was installed below the ceiling, it inhibited the height and aesthetic of the house. I requested that all the duct work be replaced and moved into the ceiling, a new furnace be installed and an air conditioning unit be installed. This was no easy task as they had to ensure that the upper levels of my house received proper airflow to keep them cool in the summer and warm in the winter while also figuring out how to run the duct work inside the ceiling joists. It took a lot of creativity, hard work and dedication to accomplish this goal. Joe and his team delivered and the final product is better than I imagined possible. Not only did they do amazing work but they also broke the stereotype of your typical contractors. I have come to expect that contractors will over promise and under deliver. This was not the case with Joe and his crew. Joe always delivered on his promises and was always on time for appointments. In addition, Joe has a great crew of dedicated staff that were very courteous and a pleasure to work with. And to top it off, the price Joe quoted was the price I paid. He did not try to nickel and dime me like a lot of contractors do. I would recommend Joe to anyone. read more