Braden was initially less welcoming. However, I chose not to let this affect my attitude, and I…read morebelieve maintaining a positive outlook helped Braden pivot and ultimately assist my family and I with printing labels for my daughter's business. I appreciate that Braden was able to support us in the end. I understand how challenging it must be for your team to manage with limited staff. My main concern is the need for additional team members to help prevent burnout and ensure a better customer experience. When employees are stretched too thin, it can impact both their well-being and the service provided to customers. I hope you'll consider making some changes to address these staffing issues, as I believe it would benefit both your team and your customers. I would appreciate hearing how you plan to address this, and I hope my feedback helps highlight opportunities for improvement. Thank you for your attention to this matter.

My husband and I went into Staples in San Rafael yesterday and wanted to get some balloons. We were…read moretold they would talk to the manager. No one ever came over to help us. Very disappointed. Bad customer service. Lost a sale. Ended up buying balloons somewhere else.

These guys are the best, Buzz, Mike and Bob (all brothers) and have been around forever, and they…read moreknow their business. Their showroom is a bit run down, but they make up for it in their knowledge of everything business supplies related, unlike the newbies at Office Depot and Staples, who are clueless. Buzz, will also meet or beat the big guys prices and they deliver. We bought three desks from them and I'm glad we checked them out. We got good solid desks rather than the competitors cheap pressed board laminated desks.

This place has great products but no customer service. They are the rudest, grouchiest, cranky…read morebunch of old farts you've ever come across. Maybe time to retire guys...

Shirley is very amazing to work with. We moved into a new office that was already furnished and the…read morechairs there were terrible, but Shirley was able to help us find some very expensive Herman Miller chairs to replace the bad ones in our office. She was open and honest about the quality and made sure we got ones that were gently used or almost in brand new condition. She also was very flexible with the negotiation and the delivery. We have done repeat business with Cycon and will continue to look to them first for our office furniture needs.

I did the research and pretty much knew what I wanted. I was torn between two chairs and Shirley…read morewas helpful and let me hop back and forth between the two and scoot around the floor. I finally decided and paid cash and left a happy girl. She's honest and I like that. She even told me what chair she uses and why.

Michael is a real pro. The thing I liked , when I needed some help with my computer, is he does a…read morescreen share so it's like he comes to your house and helps you with your computer. He was able to nail down that I need help with my excel program and we're working on it. He was able to get my contact book restored which was great . In the meantime I'm so happy I found him highly recommend.

Part B- Michael fixed my Office Word problem and more. when he did a screen share, he noticed how…read moremy slow my computer is running and has been for years! He installed a new Hard Drive and fixed it......My computer had a bad Hard Drive Apple used for 2 years. .He has given me a wonderful experience and is markedly better than my previous IT guy who moved away. I am so happy and thankful !!!!!!!!!!!!!!!!!!!!!!!

Agreed that there's totally no reason Vadim & company should get one star. One issue with one file…read moreand this talented group of professionals gets a single star? Although I'm not a student or a business, they treated me professionally and with patience. Their communication was excellent, their advice was solid and they were totally fair w/r/t pricing. They won't chat your ear off, they'll probably be way too busy for anything like that. However, they will respond to your input and make sure the job is done the way you need. Best of all, the print was beautiful. If you can find these guys, you won't be disappointed in their work.

Plotnet is the best printing company in SF! I have been going to them for the past 6 years for all…read moremy printing needs. Extremely professional, reasonable, dependable, and if there was higher than a 5 stars, I would give it!

Good service, reasonable rates, timely repairs. Willing to work on older laptops and provide…read morerealistic guidance.

Karl and Morgan set up my new HP Laptop and retrieved the data from my very old & slow hard-drive…read more I appreciate how easy they make the repair process. Karl was extremely helpful when I picked-up my new laptop: he added a program so the brightness factor was perfect and made certain I was comfortable with the new Windows 11 Home OS. I've been a long time customer (almost 20 years) and highly recommend Computer Connection for tech advice and repairs.

By far the best UPS store around. I do all my business and personal shipping here. They are…read morefast, accurate and super friendly. They go the extra mile to help people especially the elderly..I have personally seen there interaction with some of the older folds. The staff and manager are great and I won't go anywhere else. Plus they like my lab Hank.

Employees are quick and courteous. I am not a tech person and they are always willing to…read moreaccommodate my printing requests. This is the only UPS store I use due to the above reasons

Hourly rate too expensive $150 an hour, then a travel charge on top of that. A reasonable rate…read morewould be $90 an hour, depending on the complexity of the job and the skill level very easy, to difficult. For super difficult I could see $150 an hour depending on what is being delivered. Better to buy a Pro Support package with your computer manufacturer.

The owner Jim is an amazing person. He is smart. He's intelligent he's friendly. He's kind. I was…read moreso happy to find someone who could work on my Apple computers at a very reasonable price and he is extremely honest. He fixed both my computers in less than two hours.

Oh, come on how can you not give these people less than five stars? Is there a way I can draw in…read moresix :-) quality of service is amazing. Very hands-on very creative and helping you visualize your project and execute! Service is fast efficient and priced extremely well very happy with these guys.

Fast and quality printing services with a very knowledgeable staff that can do custom designsread more