I would just like to shout out roze room for their great services as I was a caregiver and rozeroom gave hospice care to my patient and performed every procedure needed to be done in a timely manner and made sure when I ordered supplies I received everything needed they made all visits accordingly and my close work was with a nurse by the name of sharonjoy and a social worker by the name of renita who were both phenomenal in what they did on their visits. My patient passed and I really miss those ladies. They worked with patience, respect, and dignity. read more

Don't be fooled. Horrible nurses, no compassion! Ugly hearted people, no character whatsoever! They killed my husband with high doses of morphine and other chemicals they injected into him! May you all rot in HELL! Criminals under the guise of hospice "care". Especially Isaac, those machines made loud noises all night long, so poor James did not get a good night sleep before he died. Why? read more

Roze Room Hospice - Rose" did this. - Hospice Near Me - Los Angeles, California

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At this moment one year ago my husband who was at home under Roze Room hospice, suffered a terrible death suffocating for 3 minutes, because the caregiver taking 3 minutes to put his oxygen back on. My husband should have been on oxygen at all times. I was asleep upstairs and when the hospice caregiver called me that my husband had passed,and I asked how and why, he lied to me and said; that he died peacefully and took a couple of deep breaths and was gone. Only later that same evening, I looked at the footage of our camera what really happened and I was shocked to see that my husband was loudly gasping for breath suffocating until he fell back and died. It took the caregiver 3 full minutes to fing the oxygen mask and by then it was too late. read more

Nobody wants to think about the possibility of needing to provide hospice care at home for a loved one, but we were recently faced with the sudden illness and then decision to take care of my beloved father-in-law on hospice in our home and we are so grateful to Roze Room Hospice for the care and support they provided for those last few weeks of his life. All the staff we worked with went above and beyond to help guide us and provide everything we needed. Dr. Donna Cashdan was extremely kind and patient and took the time to explain so much to us, answering our questions and helping us understand the changes that were taking place. Every nurse that visited was compassionate and always asked if there was anything else we needed or any other help or support they could provide. We are so thankful to Roze Room Hospice for the support they provided and we would highly recommend them if you are in need of Hospice for your loved one. read more

No one noticed the five month baby bump as her flowing white satin dress billowed in tiers that masked the tears now dried for four months. Susie landed in NYC, a Holocaust survivor, if just barely. The next hurdle was learning to survive in a foreign new World. Smart, resolute, adaptable and determined, Susie met her obstacles with a full measure of success. She blossomed and bloomed. Susie dumped her date at a dance and was immediately drawn to my Father's who had come alone. Must have been the crisp Army Uniform. They fell in love or into the back seat of a borrowed Dodge and subsequently decided to marry as that's what people did generations ago and some happily for life like Canadian Geese. Alas, their sacred vows lasted about four years and ended up in a hail of Blenders and Toasters at 10 paces signaling the predictable demise of their blissful union. I had Susie all to myself and she became my non-stop bestie. She provided me with a moral compass, a quick sense of humor, good judgement, kindness, tolerance and consideration for others, along with a wholesome environment for an only Son as long as Grandma kept her job at the garment factory sweat shop. Susie was devoted to me. By the time I was six or so I could play Poker with a table of Pros and get respect. By the time I was eight I could whip up a plate of Coquilles St. Jacques on short notice with no problem as long as Susie had money for Scallops and she always had money for me. Susie taught me that Ping Pong was truly a blood sport and it took me years of fierce and frustrating combat to finally beat her as she showed no quarter. "Life is mean and cruel, play harder", was her only advice. Solid advice for anything you need or want, no? One day when I was twelve I came home from school and Susie had just finished her third Gimlet. "I think it's about time I should have a cocktail", I said. She thought about it and said, "Well sure, why not?" She mixed up a very tall Screw Driver strong enough to put a Bull in orbit for a week. "Now just drink it all down. That's what grownups do", she stated. While I enjoy a cocktail now and then I have never been drunk since. When I was about eighteen I took a girlfriend home as I knew the house was empty. It wasn't. Later, there was a soft knock at my locked bedroom door. "There's cold milk and fresh cookies on a tray right just outside your door. Have a lovely evening", Susie said mischievously. Fast forward to Susie moving slower after two failed hip replacements until eventually she couldn't move at all. Five years of round the clock custodial care later she began to run out of determination. With time the ramp to the abyss became steeper and she began to slip towards the edge with increased speed. A random assignment to a Doctor at Cedars Sinai paired Susie with a hero. "I'll stabilize her but if she ends up in the weeds, and she will, don't bring back here." He said he would refer Susie to The Roze Room and within fifteen minutes Director Monje called me. He carefully explained every aspect of what Hospice care would provide and how it would/should work. A team was quickly assembled to make sure Susie was as comfortable as possible. Specialists were made available 24 hours a day as Death doesn't wear a fancy watch or keep regular office hours. No detail, no matter how trivial, was left unresolved. Every Team Member assigned to Susie's end of life care was a top tier expert. No hires from the Home Depot parking lot. No, these were all excellent medical professionals. They were kind, caring, patient, considerate, seasoned veterans who were selflessly dedicated to ensuring Susie calmly passed into Eternity. This also included guidance, support and strength for a grieving Son. Susie lead an amazing interesting life and never depended on anyone until her two surgeries. While she was frightened at the looming natural course of events, there was always someone from Roze Room to hold her close, gently help her to give up her struggle, soothe her anxiety, find peace and all with consummate dignity and respect. In the ancient Persian language Roze means Sunlight and The Roze Room was there to lead Susie from an endless cold night toward welcoming Sunlight. As part of their follow up I received unexpected calls from Director Monje and Chaplain Provenza who wanted to know how I was doing and if I needed anything they could help with? "No thanks, The Roze Room was a blessing and you've already provided me with exactly what I needed...my own peace". read more

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I highly recommend Roze Room Hospice, my entire family is grateful for the support and exceptional care the entire team provided for our mother. SharonJoy was our angel, she helped us every step of the way, her professionalism, commitment, compassion, kindness and care is inspiring and we are very grateful. read more

I will say that the super positive experience was Ben Cho (the chaplain) who was very caring and a great resource for our family throughout her illness. Could not ask for more. However, we felt that the communication was poor prior to our mother's death with the medical team. For example, our mother was allergic to a medication and it was not in her charts. Even if there was a misunderstanding of what she was allergic to, it should have been communicated to us what medication she was being given by the caregivers under the nurse's supervision. This was clearly not communicated to us. In addition, it did take a while to get supplies, tube feed and changes in the actual feeding tube. When the medical staff said they would be arriving at our house at a certain time, that did not happen and it sometimes took over a week later from the original appointment time to arrive. read more

Rose room hospice care great nurse and staff i learn from them how too care of my Ma evelyn harris best RN nurse shower nurse took good care of ma she love doris was her shower nurse. I'd like to thank Doris for taking good care of her.Doris show me how to give ma a math.I have to teach the other hospice care people how to give her a bath.thanks Doris. Ma evelyn love everyone for Roze room hospice care.thank you. read more

Communication was excellent. Sharonjoy RN was our nurse. Shronjoy's care and compassion was invaluable. Her professionalism and her personal support helped me over a hard time. read more

Thank you Roze Room Culver City for taking care of my mother during her last 2 weeks with us. From the 2 a.m. e-mail/text setting up the home hospice service, to the continuous 24-hour care, to the daily nurse/family support visits, to the after passing assistance, our family would've been lost without you all, Sade, Evangeline, Sam, Saraa, Renita, Ben, John, and others. Thank you so much. read more

Roze Room Hospice - Hospice Near Me - Los Angeles, California

Roze Room was on board for my spouse's end of life care. They provided excellent, compassionate care. From the initial intake person Jay to the end: registered nurse Chris (who provided care above and beyond his job description), social worker Renita, spiritual counselor Joe, and the wonderful doctors .... Responsive, kind, professional, caring. Someone on hand whenever needed. Highly recommended. read more

They did a fantastic job with my wife who was in hospice at home for about 10 days. They were responsive, the doctor came on time, and the nurses were caring, compassionate, and always on time. read more

Our family cannot express enough gratitude for the care and support provided by Roze Room during our mom's care from Roze room. The nurses, aides and doctor were incredibly compassionate and experienced. their dedication to preserving the dignity and comfort of our mom was truly remarkable. Every person we encountered from the team was patient, empathetic and treated with the utmost respect. Thank you for being a source of light during such a difficult time. We are forever grateful for that, especially to nurse Sharon Joy who came at night during her day off to check on our mom because there was not nurse available to come for a visit. The Tan family Sept, 22nd 2024 read more

This hospice is very lucky to have Sharon Joy as their nurse, she is compassionate and exceptional.

MY husband passed away on July 1 2024 at 1:AM He had been on hospice care for several months suffering from a very long chronic illness. I cannot say enough about Rose Room and the care he received from everyone who came in contact with us. He was in pain for the past 30 years and received care from 3 pain management physicians whom all tried to help with little result. Our one request from Rose Room was he be kept comfortable and pain free. With the great help from Sharon Joy and her team, he was able to go peacefully and pain free. Sharon Joy came on a regular basis to assist us in our needs. She gave us moral support and made sure that we had enough medication to handle his pain. As he passed during the night the whole process of getting help was stress free. I have a medial background and experience in home health, and hospice care; I have to say that Rose Room Hospice is top notched. We made hospice decision/ preparations two years ago. We are so GRATEFUL for all the care and support we received. read more

March 2025, my family and I had to put my brother on hospice. This company was suggested to us by the hospital. Rose sent a representative to the hospital to speak to us. She made promises that were not kept starting with the transportation process taking my brother home. The representative didn't tell us that we had to pay for this service. (2) A physician was supposed to com out to the home. A physician never came out. My brother was in their care for 1week a doctor never showed up. When the time of death was written down by a physician who had never seen him it was the wrong time. They told us the pain medication and other things would be in place when we got home. This company makes promises to get your business, they give you a sales pitch and don't follow through. I don't recommend this company. At this time of your loved one's life promises should be kept. read more

Most nurses are very nice & caring. Unfortunately Roze Room and a doctor is more in the death business than comfort business. My mom was just resting and relaxing peacefully when she was given a lethal dosage of a medication for the first time provided by Roze room (she never had before) and not on her medication list. She passed away rapidly. This is just wrong. read more

Until my family needed to use Roze Room, my only experience with Hospice was a wonderful facility in Las Vegas when my grandfather was close to passing. I loved the experience but had no idea what to expect from Hospice care in the home. Thank goodness for Shona, Karen, John & Zelma. They were outstanding. So kind, patient, providing quality care and love to my father-in-law. They were there for Dex's long journey. It was slow and they gave us the support and guidance we needed every step of the way. Shona even took the time to patiently and kindly read the "Roze Room Book" which talks about the stages of death and what to expect, to Dex and the rest of the family. It was scary but she made us all feel secure. The Roze Room team became family and we could not be more grateful. read more

Renita, the social worker at Roze Room, is an amazing asset to Roze Room. She is very professional, extremely caring, and follows up on her patients. I am so grateful to her for overseeing my mother's care. The hospice nurses that have come to see my mom have all been knowledgeable, caring and patient. I am very grateful to them for taking such good care of my mom. read more

My father passed a few days ago age almost 101....after 20 months with Roze Room. They have been so incredible throughout; frequent visits from nurses, chaplains, his own Roze Room doctor Tais who was so reassuring and informative, and more. He would never have had that long a life and that level of comfort in conventional care. Roze room had great communication with family via voice and text. Meds and supplies delivered to the door same day, whenever needed. And, I'm incredibly grateful beyond words to Sharon Joy, his hospice coordinator RN who frequently visited him and spent lots of time with him, was incredibly kind and patient, and came every day the last week of his life, to help him and to help us. Gave us lots of hugs. She was confident, reassuring and took on tasks outside her job description for sure such as helping with position changes and toileting and even with massaging him to help with a temporarily uncontrolled pain. She made his passage bearable, for us. Thank you forever, Sharon Joy. read more

John, Star, Renita, Natalie, Angelita and the entire crew at Roze Room were incredibly kind and helpful for the week that our father was brought home for hospice care. Response time to get equipment in and to have nurses come daily for care was quick and very reasonable. The day he passed, John came and said a blessing over the body and they organized next steps (body pick-up, cremation, and equipment pick up) with quiet care that seemed effortless. We are grateful that we could lean on their guiding hand and advice during that time of unknown. read more

How do I begin to praise Roze Room. My 96-year-old mom took a sudden and drastic turn for the worse on 9/23 at 10 in the morning. She refused to go to the emergency room. After a panicked call to her healthcare team, I asked for an urgent referral to Roze room which has cared for my hundred year-old dad for 18 months. Minutes later, I got my first call back and equipment start arriving within two hours. The intake nurse came at 6 PM. Sharon Joy, my dad's amazing nurse, even called on her day off and everything was in motion. They anticipate our needs and were there every step of the way, including 24 /7 care in the house until my mom died two days later. Renita, the social worker, was invaluable in handling such difficult emotional issues and planning. They are even continuing with grief counselors for my dad and family. Death is so hard, but I can't imagine not having Roze room by my side..! read more

I would like to thank most of the staff and administration for the care and assistance to me and my mother whom at 95 years of age is still rolling along. I would like to thank some specific people for their knowledge as well as being kind, patient and very good at what they do. 1. Karen Mewborn-She signed us up and when I first spoke to Karen I was pretty much sold on Roze Room. You need a special person in the front of your business who is personable and not a stuff shirt. Karen has helped us with a few things I needed on the inside that makes me want to stay. She is always listening instead of talking and when she does talk it's to benefit the patient. These days it hard to put your trust in others but I do trust Karen. Bottom line is Roze Room has a Gem on their hands and I'm grateful for her. 2. Leslie our young lady that helps with cleaning my mom on the weekly basis. She is amazing. My mom loves her, they have their "Me" times Mon, Wed and Friday and we so appreciate her. When she is not coming we welcome in the replacement but the comfort is knowing Leslie will be back. And I know my mom loves Leslie because she will wave good bye after giving Leslie a little morning hell. LOL 3. Nasreen and Amar (Nurses). Those two ladies have shown up and showed out each and every time I need some medical assistance and Nasreen comes weekly. Nasreen is a very serious about her job and we see it in the way she responds to our little dilemmas that may come up. She gets her waves (good bye) which are approvals from Mom. Overall the company has come through on most every thing myself and Karen spoke about on Day 1. I am a satisfied customer and so is my mom. Thank you Roze Room. read more

We recently used Roze Room Hospice for my father for the final stages of his life. Everyone at Roze Room was very helpful and attentive to our loved one's care while he was home with us. They were very knowledgeable on the situation we were dealing with and guided us along the way. We felt very comfortable having our loved one in their care. They have continued to help us with the offering of grief counseling for the stage we are currently in. We would definitely use them again if ever the need was there. read more

We have had a great experience with Roze Room over the past few months. Renita, our social worker has been terrific. She has supported us from day one (with both my Mom & Aunt). She came out the very next day after my Mom was onboarded to Roze Room and spent a great deal of time with my Mom and us. We were running low on bed pads, and Renita thought she had some in her car. We all forgot about them at some point, but she remembered and drove all the way back out to our house that night to drop them off. Additionally, she has just been there for us and helped talk our way through this process. It's never easy losing a loved one, but she has been outstanding. The rest of our team has been great as well. Ben (spiritual advisor), Natalie (Health Aide), Geena (LVN), Peggy (RN), and Dr. Spurgeon and Dr. Cartmel. Thank you for all your support. read more

My father was admitted into hospice with Roze Room in August 2024. From the onset the customer service was exceptional, starting with our counselor Joe Smith to our assigned nurse Marlo and Alejandra, to our spiritual counselor Greyson and our Social Worker Ms Renita. I can't say enough GREAT things about each of them. They were exactly what my father and my I needed when it came to caring for a loved one in hospice. The follow up calls with me regularly, the visits with my father, Ms Renita playing his favorite music, taking him fruit, making sure his TV worked and ensuring his meals had soup THANK YOU! Marlo, Alejandra and Greyson were awesome too-Thank you. I had no problems being able to reach them or them retuning my calls to get updates. This was by far (notwithstanding the situation) a great experience with hospice. I would highly recommend Roze Room to anyone who has to place a loved one in hospice. My family and I will be forever be grateful to each of you. THANK YOU ALL AGAIN. read more

MY ROZE ROOM ANGELS! Each and everyone of the staff. Like everything, you have to ask questions, work together and be an advocate for your loved ones. They talked us through and took care of every step from transport between hospital and convalescent then home, ordering equipment and supplies, discussing pain management and ordering meds from the assigned doctor. The caregivers and doctor worked well and quickly together at all hours of the day. Meds were delivered to our home within 1 to 2 hours (maybe less). We didn't know mom was at end of life and each Roze Room Angel talked us through what was happening during her transition. She finally passed peacefully. I don't know what I would have done without them. They even talked us through some of the steps with the mortuary. They are all so loving and caring. On the first day home, mom was manageable until the next morning. She became extremely agitated, combative and was yelling from 11am to 1am. We contacted the office in the afternoon and they sent a caregiver quickly. Mom was calmed for a while but became agitated again so we called again and the caregiver returned. It did not take long for them to decide mom needed 24/7 care to manage the pain and stress. The very next morning, mom was given 24/7 caregivers. Each caregiver was diligent to make sure she was given the right meds to keep her calm and pain free. Our family was so grateful to have learned about Roze Room from the doctor assigned to mom at the convalescent hospital she went to after contracting c-diff at Northridge Hospital. read more

I'm so glad that Chelsie comes at least twice a month to see mom. I love her so much. Shes moms nurse.

We used Roze Room for hospice care for our 94 year old mother. From the first nurse who arrived (Valerie--who did the admitting evaluation and paperwork) to Dr. Spurgeon--who came to meet our mom and assess our situation, we felt blessed to be in such capable and caring hands. We were able to have our mother's wishes granted. She died at home, with two of her children by her side, and it was painless and peaceful. It was completely on her terms. It was profound. I am indebted to Roze Room Hospice for what they did for my family. read more

Our doctor had recommended Roze Room for my wife who was suffering from metastatic ovarian cancer. It was a horrible experience from the first day. A nurse was supposed to come at 11 o'clock or around there and she was over 3 1/2 hours late without calling, and letting us know what was going on. When she came, she barely did anything and left. From then on, we had a parade of people coming in and introducing themselves and talking to us for a while, leaving and then pretty much not coming back. We never knew when a nurse was coming, a care person was coming or the doctor was coming. The first time we met the doctor he was over 2 to 3 hours late. We had to call over and over to ask what was going on and what's the schedule and who's coming when. The only two things that were good about the experience was Nurse Ruth and care worker Doris. The worst part of it was that hospice is supposed to help with a peaceful death. There was absolutely nothing peaceful about my wife's death. She was ready for morphine and a morphine drip was unavailable so we had to give her morphine drops. This seemed to go on for a week and I knew that she couldn't do this much longer. It was painful for her and painful to watch. I finally talked to the doctor and he told me what to do and said that she wouldn't choke if I had to give her the drops when she was sleeping. That did not happen and I had to watch her suffer before my eyes. I would not recommend Roze Room to anyone who cares about their love one. read more

Our experience with Roze Room was absolutely fantastic. My mother had severe chronic pain in addition to COPD and was in horrible physical & mental condition, in and out of the hospital every few weeks. It was a terrible situation for our family, and I had no idea that home hospice existed. Once my mother had a dire prognosis, a doctor recommended Roze Room. I had no idea what a home hospice was, or what they provided. It turns out that Roze Room provided: *consistent, thorough doctors *EXCELLENT nurses, multiple times per week that would spend quality time listening, diagnosing, prescribing (as necessary - but with a light hand), caring, and treating. I will be forever thankful to Sara and Linda) *a spiritual advisor (Tony) that was non-denominational (my mom's preference), caring, and very kind *a social worker (Roz) that was attentive, understanding, and helpful. *an overall 'caregiver' that was able to play games, sing, walk the dog, give sponge baths when necessary. In short, a wonderful and fantastic service that enabled my mother to die the way she wanted: at her house, and peacefully. I am highly, HIGHLY recommending Roze Room in the unfortunate circumstance that you should need them. Thank you, Roze Room! read more

We prayed for our patient, and our prayers were answered when Roze Room, came immediately and showed us the way. One could never expect the excellent professionalism and knowledge, but one MUST be very Thankful for this wonderful Hospice Team.... The Johnson Family is very thankful, and appreciative,, with Love and Prayers Eleanor Bell Johnson, Lacie Louise Wycoff read more

Roze Room hospice helped me and my family take great care of my mother as she slowly passed away from complications due to a neurodegenerative illness. From helping us keep her comfortable in the months leading up to her passing, to being there -- RIGHT THERE -- during her final week, the nurses and admin team at Roze Room knew how to handle my Mom's pain and discomfort, but also our emotions. They helped us make the best decisions to support my Mom's comfort and dignity, and for that, we will be forever grateful. Special nods to so many people at Roze Room who came through for us: Theresa, Serey, John, Sofia, Jamie, Yanci, Mary Ann, and so many others. read more

We didn't know what to expect when it came to hospice care. There was a lot of anxiety surrounding what was best for our mother between our family members. However, the nurses that came around the clock did an excellent job explaining what was happening, what would be happening and they were a source of comfort for us during this difficult time. They were always on time, ready to take over the next shift, informative, respectful of our wishes and supported us when we needed counseling. I recommend Roze Room of the Valley. Chelsea was exceptional, we appreciated John our spiritual advisor, our nurses, Mary Ann, Clavell, Jamie and Marina were amazing. read more

Roze Room When my husband went on Hospice, I was overwhelmed, stressed and frantic to have someone care for him. The hospital he was at had discharged him and I was given very little time to arrange for care. Roze Room came to my rescue. Michelle Perkins, RN, was my lifesaver. She was efficient, understanding and so very supportive at my time of need. I can't rave enough about Roze Room, and especially Michelle Perkins, for their expert, experienced and professional care. I highly recommend this company!!!!!! read more

Horrible. We contacted Roze Room to start hospice care for mom and the intake counselor who met with my family made it seem like we would have support throughout the journey (Kathelyn --she was informative and kind). But we didn't receive the support and services she described. We were completely misled. It was hard to even get a nurse to come to the house to check on mom when she was experiencing difficulty breathing. I called several times on separate occasions and always had to leave messages with the receptionist who then forwarded to the nurses. The nurses always took at least an hour to call back. Tons of dropped calls; nobody ever seemed to be available. But what was most disheartening was the lack of care and compassion for patients when they finally showed up or called back. The only Spanish-speaking nurse (Irene) was horrendous. She was rude when she arrived to our residence, and when my brother and I asked her questions she either responded sarcastically or was simply acerbic. My brother and I have dealt with tons of doctors, nurses, and healthcare professionals and had never encountered someone with such a high degree of unprofessionalism (we were so taken aback that I even told her -- to her face that we've never met anyone as rude, dismissive, incompetent, and unprofessional as her). There was only one kind, responsive, competent, compassionate nurse (Ursula) who came to see mom. She's the reason why we decided to continue with Roze Room despite the horrible experience with Irene. Unfortunately, this business continued to demonstrate why it's poorly reviewed. The day that it became clear that mom was transitioning, another nurse (Ramin) showed up (3 hours after my initial call and 2 follow up calls), and when she finally arrived she said she had just gotten the message and commented, "Oh, that's right. Your mom's the one that's dying. Right?" So nonchalantly. I corrected her by noting that she's transitioning. She acted like she was there to deliver groceries or food -- not care with the sensitivity that the circumstances required. The bad reviews are well deserved. I *wish*I would've followed people's advice and gone with another provider. Unfortunately (fortunately, in many ways), the services we needed were for only 2 weeks. Short time but enough to see how terrible they are. Most businesses at least start solid. This one started and ended badly. I reached out to this business to file complaints because I was genuinely concerned about the level of care this staff is providing to other patients (who unfortunately may not have advocates like my brother and I were for mom). Luckily, my brother and I were always there with mom. We never left her side not even for a second, so these nurses were needed to do the bare minimum but even that was too much for them to do. It took the director a few days (after mom had passed) to follow up on the staff concerns I had expressed. Your loved one and you will be on your own. They prescribe and provide "comfort meds" but other than that, it'll be solely up to you to care for your loved one. Roze Room lacks support, compassion, and it's shocking that a place like this continues to function.*** Save yourself the heartache and headache. You're better off alone or with another provider if you can find one that's trustworthy and reliable. God bless. read more

I highly recommend Roze Room Hospice. They helped us go through the hardest time. They are caring, efficient, and sympathetic. My mom passed away in comfort and peace. The social worker Kathlyn is the best. read more

At a difficult time for our family, we contacted Roze Room. Their response was quick, gentle and supportive. We had 2 weeks of what we might call normal care and then 5 days of the most supportive and expert care by 24 hour critical care nurses . Roze Room supplied whatever we needed to care for my husband, many of the items were brought before I even know we would need them. Pharmacy items were always delivered the same day to our home. Someone always answers the phone when you call. They efficiently and lovingly provided the services we needed. We were nervous about having Hospice care, but Rose Room made the experience as pleasant and easy as possible. I highly recommend contacting them if you are in need of Hospice. read more

At a time of sorrow, disbelief, and confusion, Cedars hospital in Marina del rey connected me with an angel from Roze Room hospice care. Even though the pace of decline was so fast, they walked me through and took care of everything so that I dId not have so much to think or worry about. I will be forever grateful for the compassion and care my now deceased husband and I received. read more

Hospice is a term that most people are familiar with and associate with the end of a loved one's life. So when you are in need of finding hospice care, it can be overwhelming. I was fortunate to have used Roze Room Hospice for their palliative care services in June 2021 for my dad before he needed their hospice services in February 2023, and for that I am grateful. I would like to share the following experience to provide greater insight into the hospice experience and to demonstrate how one's circle of life must come to its end to be complete. When the doctors at the hospital recommended hospice for my dad, I knew where to turn this time and felt comfortable with the process and being in their system made it easier, too. My dad's last few days at home had many serendipitous turns (some would call it fate) and much of that involved the care received by hospice. I also believe that much of it had to do with him and his incredible strength and personal beliefs. Before my dad came home, hospice had arranged for some medical equipment, including a hospital bed, to be delivered so that we could be ready to care for him properly at home. Charlotte was waiting for us when we brought my dad home from the hospital on Wednesday late afternoon and jumped right in to help him into the house before she provided his initial assessment. She was lovely and caring and having a nurse there eased my family's transition into this unchartered territory. On Thursday, we had a visit from the social worker and another nurse visited on Friday. Apparently, our scheduled nurse was sick, so Roubina filled in. This was one of those serendipitous turns because I could not have hand picked a nurse that would have fit our family better. Roubina's experience, personality, and heart were exactly what we needed. On her first visit, she suggested an extension kit for the bed since my dad was very tall. She also ordered a reclining wheelchair (to accommodate his medical condition) for him so we could take him outside into the sunshine. Her attention to these details made a world of difference for my dad. She also went way above and beyond to order a smaller pill of one of his regular medicines so he could swallow it more easily - it took several phone calls for her to accomplish that, but she knew it was important to us and she patiently made it happen. By noon on Saturday, the bed extension kit arrived as did the reclining wheelchair - my dad could not be in the bed for the extension kit to be installed. Fortunately, my dad had enough energy to get into the wheelchair with a little help, and we took him out into the beautiful sunshine. Little did we know at the time that this was another of those serendipitous turns. While my dad was not able to participate much, we could tell that he was really enjoying himself with his three grown children and granddaughter from the smile on his face and his participation in one of our family jokes. Our dad loved a party and we were giving him what he enjoyed most - sunshine, laughter, and love. If it hadn't been for that reclining wheelchair, we would not have had those few hours outside. As it turned out, he was declining rapidly and was not able to get back into bed on his own that night. As a result, I was on the phone with Roze Room a lot that day and the nurse talked me through everything I needed to know, from adjusting medicine doses, explaining what was happening with my dad, to ordering a morphine pump. Serey was the nurse on the phone and she was a huge help. Her straight-forward approach and sympathetic bed-side manner were very similar to that of Roubina's - both solid and stable rocks I could trust and lean on during my dad's transition. Unexpectedly, Serey called me Sunday morning of her own accord to check how my dad was doing as well as our family. I consider that level of care to be over and beyond professional - it's true compassion. On Sunday afternoon Roubina arrived again - another serendipitous turn. She helped my step mother and me clean my dad and suggested some additional comfort measures such as eye drops. I had stepped out of the room to eat lunch with my brother, and shortly thereafter, Roubina quietly came and sat with us. She was telling how patients with very low blood pressure can sometimes pass away when they are turned for comfort measures and that is what happened - our dad had passed away. Besides Roubina's calm nature, what made this so beautiful is that my step mother had been with him and recognized the change in breath and Roubina had been with her to offer a presence of experience and reassurance. Hollywood could not have scripted a more serene experience, and Roze Room was there to help create that for my dad and our family. At age 98, my dad had had a full and healthy life and knew he was ready when his time came. He believed in the circle of life and had found pleasure in that life. read more