If you are a property owner, run away! This used to be an efficient and effective property management company up until around 2023. The franchise was then picked up by an RPM outfit in Pocatello Idaho. There is a constant turnover of incompetent local managers with negligent oversight of the properties. Communication with the office in Pocatello demonstrated a lack of accountability for the management of the properties. read more

Danielle does a great job getting the rental property cleaned up and ready for the next tenant. Easy to work with, and she is awesome to work with. She is working hard to build on the relationships she has in this business. She is very professional in her work. read more

If I could give it a 0, I would. Times where we needed stuff fixed, no one would come out to fix it but increase the rent! we cleaned the carpet when we moved out. Turned everything off or transferred it over to our new house before the end of November. Trying to charge us for the december bills when it was the house behind us that was using the utilities. (There was like a smaller house in the back that's part of the property). read more

I just want to post that the company is under new management: whose been nothing but awesome to me. She is working very hard to change the company, integrity, response time, and maintain her relationships with owner and tenant. I have received nothing but professionalism from her and her staff. I ask that you respectfully look past old negative reviews because the company just isn't the same. read more

As a property owner, this was, unquestionably, the worst management company I have dealt with in 30 years. Over promise, under perform. Incredibly high turnover of "property managers", most with little to no experience. Poor communication with both our tenants and me. Repeatedly broke their contract regarding spending limits before contacting owner for an OK. Sloppy, careless bookkeeping and terrible maintenance on property. We actually received a code violation because they didn't maintain the property's grounds and ignored tenant issues within their units. Miserable people all around. For you tenants looking to rent, avoid renting from RPM. You'll thank me. read more

I cannot speak to their rating as a tenant but as a vendor working along side them they are a great company to partner with. They offered reasonable rates and paid on time. The tenants I encountered were happy and spoke of them highly. They seem to get repair work done pretty quickly when compared to most and the quality of the repairs was excellent. I also know they had a management changeup recently that seems to be addressing a lot of these bad reviews from the past. read more

Real Property Management is bad. Their people flooded my apartment and it took five weeks to tear up and remediate, while I lived there. A cast iron sewer line upstairs was rotted out and leaking into the walls and growing black mold into my apartment. I had to contact the city of Twin Falls and threaten to sue before the rental company started trying to comply with city code. I was sick from black mold the entire time I rented from them and fought them for six months to rid the apartment of leaking sewage and black mold. Please avoid Real Property Management for your own sake. read more

RPM Magic Valley - Black mold in the kitchen. - Property Management Near Me - Twin Falls, Idaho

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These people are absolutely horrible we were paying 1800 dollars and there was so much wrong with the house request to have it fixed and nothing we let them know we were in the process of buying a home gave our proper notice in writing and verbally I spent 4 days cleaning the house it was definitely better when we left then when we got there and now there saying we owe them an other 1800 dollers plus keeping out 3400 dollers security deposit .. I now understand why the house was empty for I er a year it makes me so sad to see people take advantage of people who r trying to better their families they should not be allowed to be a business definitely not in twin falls please do not use these people to rent if u do u will be very sorry u did read more

RPM Magic Valley - Property Management Near Me - Twin Falls, Idaho

I would highly recommend going any other route than rpm. From start to finish in my lease with them it had been a nightmare. From terrible upkeep of properties too being charged cleaning fees on my deposit. They did nothing with maintenance requests and when I called to complain the company would tell me it's my opinion or blame past employees instead of rectifying the situation. They are a poorly ran management company that seeks to take any amount of money they can get from their tenants. I was never late on rent and invested my own money just to make the rental habitable. read more

Real Property Management does a great job of renting out my condo on a short-term basis. Robin is on top of all issues, and the team at RPM are looking out for their property owners as well as for their tenants. They strive to make it a win-win situation for all involved. read more