I got serviced by them a while ago but all the guys there were great! Joe and both Mikes were very…read morekind and did a great job. Their diagnostic is far more reasonable than you'd get at a dealership. Everything was awesome, looking forward to seeing their business grow in the future! Wanted to leave a review on yelp since they just moved locations. Make sure you go to the location in white marsh!! I got directed to the wrong one but they stayed after hours so I could pick up my car!!

Very great experience! The quotes given were correct. Mike was very professional and helpful; he…read morewent above and beyond. He changed my oil and also answered my questions. Thank you!

The gentleman and owner towed my car, despite location concerns (it was far from normal…read moreproximities). He offered to help me further, since the issue appeared to be indicative of some problem he is familiar with. As we are both friendly people, we also chatted for a small amount of time. However, I am sure that he would have left quickly if I had needed to get something else done at the time. Overall, I was a good customer and he was a great worker. For me, that's how I like it. I'm good to you and you're good to me. I couldn't have asked for a better tow-man (and he has been my best experience with a towing worker thus far).

From the owner: We specialize in off-road recovery wheel lift and dolly services motorcycle, towing boat,…read moretransport, camper, transport, local, and long distance towing we do jump starts on big trucks we do jump starts on little trucks. We can start anything with a battery issue. We are locally owned and operated in Harford County. Call us for the best service around. We also provide lockout services

My was stuck (flat tire) at a gas station near my home. I called Approved Towing and James happily…read morehelped me. He did everything he could to change the tire but unfortunately I didn't have the wheel locks. He gladly towed the car where I asked with no problem.Thank you James!

From the owner: We tow by appointment ONLY. Wrecker and Wheel lift service…read more We do not offer flatbed service. Roadside service, we specialize in Battery replacement, jump starts, tire change, lock outs, fuel delivery. We have over 30 years in serving our community.

Knew and understood the job, was very personable and friendly and took out the old part under my…read moredash, installed the one I supplied in reasonable time without any problems. The rate was fair and there were no extra charges for travel. Easy situation.

I gave him a chance to stop this review. 4 days no response. The job was the muffler pipe 8 bolts I…read moreeven offered a heated garage. Ended up taping it together. Now that it hasn't held he wont respond or refund. Poor business. I am finished.

Unreliable. Cancelled twice and did not even call, email or text. Look elsewhere I was very…read morepatient and understanding the first cancellation without letting me know but was told they were coming another day and did not even bother to let me know they were not coming until I texted them

I booked an appointment for service to my snowblower. When the tech came, he started working on it…read moreand then told me I needed a new choke switch. Never once said anything about anything else. Got a message saying I needed the choke switch and a new carb. The service PM I was getting was a full service. Oil change, spark plug, carb cleaning, belt inspection, etc. The choke switch was replaced and new carb installed. Tech told me via text that he was done and machine was running good. Upon coming home from work, I started looking over machine. Oil was black, spark plug was rusty (so never changed) and the bolts to the cover were dusty so no inspection was completed. When I sent pics, I was told that he didn't change the spark plug bc the machine ran good. They offered to come back but at this point all trust was lost. I paid for the parts but that was it. Yes, the machine starts good but after using it during this snow, the carb is leaking fuel and it does not throttle up at all so were there any adjustments made. I have to stay in #1 and go very slow. To top it all off, I went back and saved all my ring footage and watched what the tech did. Let's just say that the footage don't match what they told me was done. The owner told me that I didnt need to pay but I wanted to pay for the parts as I'm not that type of person. The reason for the review is because how many others do they do this to. If you pay for service, you should get the service you paid for and not what they think. Now I need to take it somewhere else to get it fixed correctly.

Came right away after receiving my call. Great rig, just right for a quick recovery. Had me home…read moreinside an hour. Best towing experience ever.

Needed to have my car towed from one shop, that couldn't do the work, to another shop that could…read more Checked Yelp, saw the reviews for Captain Hook and gave them a call. LITERALLY the nicest man you could ever speak to answered the phone. Took all my info. Told me the VERY reasonable price and when they'd have the car delivered. I wasn't able to be there when he picked up or dropped of the car but he made sure to walk me through the process. He was very familiar with the shop he was taking my car to, which helped put my mind at ease. Excellent customer service! I'd give a hundred stars if possible.