Friendly staff and my massage therapist Leigh listens to what needs work and is very…read moreprofessional..nice atmosphere to relax in as well

I have been going to Atrium Spa for 3 or 4 years now faithfully and get great service. Chelsea is…read morevery personable, sweet and does an awesome job. I recently had an issue with an appointment and the owner Valerie made sure I left there feeling like a valued customer. I will continue to use Atrium Spa for my eye brow needs.

Love this place. The people are the nicest and best. Nurse Jackie is amazing, friendly and helpful…read more She's always been great with our large group, and everyone is so accommodating. If you are looking for any skin care, hair care, life needs, check them out first!

Vanessa is great - she really takes the time to ask you about your current skin care routine and to…read moregive you some tips to help your concerns. She uses all organic products which I love. However, be warned, if you are looking for a quiet, spa-like experience this will not be it. Vanessa is extremely friendly and chatty so she will talk to you throughout the session. She customizes her facials based on every client and uses essential oils to help you relax. The room the facials are done in isnt the most relaxing space and is quite bright, but she has everything she needs to perform a great facial so I can look past that. I bought a Groupon for 4 60 minute facials and have loved how my skin felt after my first two sessions. She has over 30 years of experience and it shows. She has given me great advice to up my skin game. I do prefer a more relaxing facial typically, but Vanessa is always so friendly and chipper that I don't mind talking to her. Definitely not your typical facial - but sometimes that's okay! Definitely give her a chance if you're not the type to lay in silence while the esthetician works on you.

I recently went to The Flawless Group (i.e., Vanessa) for the first time. I had an amazon local…read moredeal and my impression is that most of her clients come to her through some type of daily deal. There always seems to be one available. Vanessa's greatest talent seems to be skin care. Unfortunately, that's not really my thing. I am guessing if you want a facial she'd be a good person to go to. I went for a body scrub plus massage. It was fine. The body scrub part was good but the massage was meh. She described it as helping you relax as to getting out any knots or helping with body therapy. So maybe some folks would like this but it really wasn't my thing. Vanessa herself is delightful. She is cheery and friendly (perhaps a bit too chatty if you are just trying to relax). I find that skin people tend to be more chatty than massage therapists though -- makes it feel a little like they are trying to sell you on their products and services. I probably won't be back but if you are into facials, give her a try. After your first visit, I think she gives you a break on the prices compared to what is listed on her website. Random note - it would be good to have a hook or something to hang your clothes.

Rosalyn Young is the esthetician at Essence Esthetic Studio. Her relaxation massage is as good as…read moreyou'll find anywhere. The whole experience is professional and safe. I paid $45 + tax for a 55 minute massage. The massage bed was warm and I was well covered, and new age-y music was playing in the background. Rosalyn used a light oil, and worked on my legs, back (ahhh), neck and shoulders. The massage felt absolutely exquisite. I will definitely go back for another massage. I wish I lived in Niagara Falls. I'd be a regular customer if I did.

Booked an afternoon apt with my 2 sisters for mani/pedis but our morning engagement finished…read moreearlier than anticipated so we showed up 2 hours early and they took us. We had an amazing experience. Our technicians were funny and engaging. We ended up having our eyebrows threaded and came out looking and feeling fabulous. If restrictions are lifted, we will try facials the next time we are in the area.

I'm giving one star because thats the minimum I can give. I got my full arms, underarms and legs…read morewaxed. It was a painful experience, and I came out with my skin peeling and bruised - something I noticed when I got home.The technician was not experienced. It was the worst waxing experience i've had. I would not go there again and I would not recommend that anyone get waxed here!!!

Top notch customer service and a next to painless experience!…read more I booked with Angela for a Brazilian Wax...I know, I know...from the greeting to the end of my service I will most definitely be back! The online booking process was seamless and un-intimidating and her policies are clear. The location is right at Theater Station Buffalo, NY and easy to locate. I was enthusiastically greeted by the barbershop and directed to take a few steps down the hallway where I was then greeted by Ms. Angela!! Her space is very calming, warm and CLEAN! I've never laid on such a comfortable waxing table before, IYKYK! I felt so safe, protected and comfortable getting a Brazilian before. The bed...extremely comfortable! I was able to escape my stressful workday here! Angela made sure that the wax was at the perfect temperature, I wasn't allergic to anything and went out of her way to make sure this was pleasurable experience that she could. She far exceeded my expectations. The ambiance was so relaxing. She held herself to the highest standards and expected perfection from herself. I'm as smooth as a newborn baby! Angela made sure to go over aftercare with me and she was just so awesome!!! Go check her out!!!

I tried the viral head spa- the halo signature head spa to be exact, and it was amazing. While I…read moredon't know the name of the person, he still did a fabulous job. I felt so relaxed as the various head massages he did. I also got the k beauty hydrating facial. At first I was confused as they used different and more updated equipment that what I'm used to (creams and such), but I felt my skin was super hydrated afterwards. They lastly blow dried my hair before I left and overall it wasn't too pricey. I will definitely be coming back again sometime!

Just walking in the door lowers your stress and when you get inside and are kindly greeted and set…read moreup for your service (mine was head spa) you can just feel the tension leaving. I lay back and as soon as my technician put his hands over my forehead, I just felt instantly calm. Absolutely magical. After a wonderful head massage and deep clean of my hair and scalp I felt amazing. I had Ken this time and he dried and styled my hair (this would normally be an extra cost) and my hair felt so soft and wonderful. I feel like everyone needs to experience this.

I purchased a groupon for a pumpkin peel and facial. I had never heard of this salon prior to the…read moregroupon deL, but the idea of a pumpkin scented service was too good to pass up. The salon was beautiful. Rachel has a quiet room back behind the front desk. It was a dark lit room with candle light. Soft music was played during my service helping me ease into a state of relaxation. My favorite part of the treatment was the arm and hand massage. Sooo relaxing and enjoyable. I really felt like my skin was glowing after this treatment. If I had an abundance of cash I would be visiting Rachel on a monthly basis! But as of now, facials are a bit out of my price range. I'll be back though!

The best facial experience ! I highly recommend the dermaplaning and a facial.. next time the…read moreworks.. I am coming back and referring everyone I can.. a special call out to KW for referring me.. Carla C