Horrible - they estimated arrival in 15 minutes - it was more like 2 hours 15 minutes!!!read more

One of the worst taxi services I've ever had the displeasure of dealing with. I've delt with their…read moreshoddy service until now because it was the only alternative, but after my experience today I think the bus is going to be a more viable option. I called at 11:45 to catch the Greyline bus in Westover at 12:30, headed to Clarksburg. A taxi arrived at 12:07 and picked up another passenger who I had seen call for service ten minutes after I had. The driver had assured me that another driver would be coming to get me shortly, after I had notified him that I had a scheduled bus I couldn't miss. I waited and watched two unoccupied cabs drive past me at 12:14 and 12:20, which would have had plenty of time to make the four minute trip to my destination. After being passed by the second cab I called the dispatcher to ask if I still had someone on the way for me because I had a bus I needed to catch at 12:30. Or, at least that's what I was going to say, except as soon as I said "Hi, I was just wondering when to expect my cab..." I was cut off by the dispatcher in a tepid voice saying "It's going to be there shortly" and was hung up on. Aghast by that, I waited for the taxi to arrive to let the driver know his services wouldn't be needed since I wouldn't make it to my destination in time anyway. He arrived at 12:29, the same driver that could have picked me up at 12:07, leaving me plenty of time to arrive at my destination. After being treated so terribly by dispatch and never arriving anywhere I've needed to be on time since I first started using this service, it's a wonder to me why they are still in buisness or why a better alternative hasn't popped up. I'm so terribly disappointed by my experiences with them that I had to sign up just to post this, and hopefully others take heed of their terrible ratings and never give their hard earned money to this sham of a "buisness."

Always been prompt and professional curious and kind reasonable with their pricing as well . I call…read morethem first.

Very nice person who answered the phone and they was also very helpful with providing details BUT…read more..... I'M NOT paying 20.00 to be driven 5 miles out to near Lovers Lane on Sunset Blvd AND THEN being charged AGAIN another 20.00 to be taken back home. FORTY DOLLARS just to go out to a store and back home !! We already know it's only 5.00 for the gallon of gas to get there n back, and the drive is 15 minutes each way and thus 30 minutes total, and so 40.00 - 5.00 = 35.00 for a maximum of a half hour which means they're charging SEVENTY DOLLARS PER HOUR !!! HOW CAN THE ELDERLY AFFORD THAT ?? WOW... HOW CAN ANYONE AFFORD THAT ??

They are AWESOME!! Inform you of time when they leave,…read moreTracking ability for your knowledge. Dog Friendly!!!

Driver picked me up late for my doctor appointment. I scheduled over a week in advance. Doctor…read morewouldn't see me because I was more than 10 mins late. Wouldn't take me back unless I rode with him to pick up other people first.

This service sucks if I had my own car I would take my self unfortunately I don't have one shit i…read morecalled a taxi and it took the 4 hours still nevered showed up so I cancelled it and had to walk to go- mart in the snow. They could have least called me and told me that they ain't showing up.

To be honest, waking is quicker than they are. I repeatedly said Subway on the phone and they send…read morethe taxi somewhere else. I called back and I cancelled the taxi and they said I never came out and when I said I was at Subway again. The woman on the phone called me a liar saying I didn't say I was at Subway. The drivers could care less about their job and often break company policy by smoking in the vehicles. It is better to walk or get a friend on family member to take you, they have a higher chance of showing up. I will NEVER use their service again.

Had the engagement party at Mountain View county caravan gave us Wonderful experience, great…read moredriver, comfortable car, and the best of all very courteous and kind.Thank you for all you have done. if you are in the area, I recommend to use county caravan for every occasion. We will be back!!!

I attended a wedding in Deep Creek and was met with great shuttle service…read more I highly recommend County Caravan for your event needs. Thank you, Mike.