Came to pick up a new truck today. Paperwork was signed when I showed up. They couldn't find the…read morekeys for over half an hour. And none of the keys were together. THEN, the truck had no gas. So they put enough in there for me to get to a gas station to fill it up myself. Very displeased with the service. The guy I spoke to said he's not usually in charge of doing this. No accountability.

I recently received a call from my banker claiming Ryan at Symdon had my wallet which contained…read morepersonal information including passport, credit cards, etc. I was skeptical since I had not been in Wisconsin and had no idea what the banker was talking about. All my current cards, drivers license, etc. were in my possession. She put me in contact with Ryan and it all became clear. I had traded a truck in for a new one in Illinois. My old truck was now at Symdon's and Ryan had found my old wallet that I had overlooked when cleaning my truck out. He went above and beyond to locate and notify me. I just want to say THANK YOU RYAN. It clearly demonstrates your integrity and the type of person you are. Honesty and "doing the right thing" is somewhat rare now a days but you showed the character that makes a difference. I probably will never do business at Symdon but I can say without hesitation, Ryan is a good man. If you value honesty and integrity; he is a person you can trust. Garth

I recently purchased a 2026 Ford F150 XLT with a 5 L V8 from Evansville Ford. Julia, my sales…read moreperson and Scott the sales manager were excellent to deal with. There was no pressure. All my questions were answered and they worked with my local bank. I took the truck home happy as a lark the next morning when I started the truck, the motor was knocking. I immediately called Dave the manager who I met the day before and he scheduled me an appointment being that this was a brand new truck. I was a little freaked out. I dropped the truck off for them to diagnose the problem. They immediately gave me a brand new 2026 Ford F150 to drive it turned out to be a bad timing chain tensioner to cause metal shavings to go through the entire engine and other words, it was a manufacturers defect. They immediately went to work and got me a 100% brand new engine and had Alan their top tech of 20 years was master certified. Put the motor in. It looked like the day came out of the factory. I was very impressed and extremely pleased. They also went above and beyond and contacted Ford. Ford stepped up and made my first truck payment. And gave me 100,000 mile extended warranty. I've been in the car business my entire life, both buying and selling and had never been handled more professionally. I am a very high type a personality. And like to know what's going on they kept me informed the entire way what could've been a major disappointment. a huge turned out to be a pleasant experience. I highly recommend anyone who was looking for a new car.

Buddy went in for a simple oil change. They completely forgot to add oil! So of course the engine…read moreceased! Then charged him 5k for a new engine! That's how they do business! Beware of this place!!!

Always excellent service. Had varies car repairs, oil change and alignment. Explains everything and…read morevery easy to work with.

Don't recommend. Had an appointment for a brake line assessment on a Monday. They gave me a $500…read moreestimate at 6pm that Monday night on a completely new brake line. They then stated I needed all this other stuff. Cv joints, tie rod ends, gas lines, wheel differentials, tire rotation, alignment, e brake issue etc. I told them from the get go. Ok do it, but I need it by that Friday at noon at the latest. I was told no problem if any issues they would let me know. I called them that Friday as It was past noon and I had not heard anything from them. It was 7pm and still nothing. I went there to c what was going on. They told me they were doing there best but this is why they don't work on older cars. Excuse me you are an auto repair place this is all you work on. I looked at all the vehicles in the shop and mine is actually not as old as many they are working on. I would never take my new vehicles to them as they are always under warranty and they go to the dealership not an auto repair shop. I reiterated I was suppose to have it back by noon as I was suppose to be in the fields combining. The Mortenson guys says go the the field and combine you have another vehicle to use. Which no I did not. I had been given a ride to the shop because I had no other vehicle to use at the time. I then told them - this is the last time I would ever bring a vehicle to them. The owner Mortenson said that was fine. Leave and they might give me a call when it was done. I did receive a call but not until the following Monday after 2pm. I went in pd for all the services that I was told were going to b done. And, to my surprise all they did was put 1 lower tie rods in and fix my rear brakes. None of the other stuff was done. I ended up going to Pomps in Darlington to get all the other work done. So I paid $2300.00 to MOrtensons for one lower front end tie rods and break lines in the rear only. But, they billed me for way more then what work they actually did. In fact they charged me for $1800 in labor and only $400 something in parts and the rest was odds and ends. Pomps in Darlington and Oil Pros in Evansville Pomps told me exactly what Mortenson did and I showed them the bill I received from Mortensons. I was told I was raped. They totally took advantage of you. They said that if they were me they would go back and not leave until they did everything I paid for. I said NO, when I say I'm not going back somewhere I don't go back. So you have been warned. Do not go to Mortensen auto repair. Pomps and Oil Pros in Evansville are so much more efficient, customer friendly and they do not take advantage of a woman. I'm a farm girl so it really makes me boil.customers beware.