I stopped in to get a new battery for my car, and of course, it was cheaper here. It was nice…read moreseeing Michael again and saying hi, but this time I was helped by Cody. Cody was a super nice guy-he took the time to explain everything about my new battery and even suggested where I could go to have it installed and reset. I really appreciated that extra help. I appreciate both of these guys. I hope their supervisors recognize them and give them the positive feedback they deserve, they're the kind of employees that keep customers coming back.

I took my car for routine maintenance and was informed that I need to replace my battery as the…read morebattery cell is in bad shape and there's an open circuit. I called this auto shop and spoke with Jason. I asked if the shop carried the battery that my car needs. Jason looked it up in the system and found that there was one battery left and it was a four year warranty battery. He also provided a price quote over the phone. I told him I'd be on my way. When I arrived, Michael helped me. Both Michael and Jason were very patient and helpful. They were both professional and able to take care of my cars needs in a timely manner. Thank you both for helping me replace my cars battery! I recommend this auto shop for your cars needs!

Always the best quality parts. And generally in stock. Great service. Everything you need to keep…read moreyour car running well.

Adrian took care of me here. I ran into a problem where my car battery was low. I couldn't turn off…read moremy engine or it may not restart. I saw a Napa employee walking in and asked if they can get someone out to help me. A few moments later Adrian was out taking my license plate # to determine the battery type. I was in and out figuratively in no time because I didn't step inside the store. I am very grateful for their customer service and I always come to Napa for my auto parts needs.

Thank you so much to Chris for helping replace my license plate holder. He is very knowledgeable…read more Chris knew which hardware I needed. He also recommended a plate holder that would look good on the car. Chris went above and beyond.

Walked in and waited 15 minutes with only one employee who was too busy on his phone to help…read more Shelves were half empty and the part I needed was "in the back" but nobody could find it. Called ahead to check stock, they said yes, drove 20 minutes, and it wasn't there. Waste of time.

Really great experience at Pure Autosport. I came in for a battery replacement for my wife's Audi…read moreQ7, and before they even started the work, they suggested I check the warranty on the old battery. That turned out to be a great call, because after the replacement I was able to get reimbursed by AAA for the previous battery under warranty. They were also very clear about the cost, the timing, and the whole process from the start, which made everything easy. The waiting room was comfortable and had Wi-Fi, so it was actually a pleasant place to wait. You don't always get that combination of honesty, helpfulness, and good customer service at auto shops, so this place really stood out. Definitely recommend.

40,000 service 2020 Audi SQ5 Hassle free experience, my car…read morewas ready the same day, they even paid for my Uber, about 2-300 dollars less than the dealer. Will definitely use again.

My recent first time awful experience with worldpac stems from parts that were shipped from a…read morewarehouse in New Jersey, not San Diego. - Summary Ordered a set of premium AC Delco front brake calipers that come with loaded with new semi metallic pads and all the hardware for my vehicle. These were delivered via a local well known auto parts store in Dayton Ohio. After inspecting both calipers, a second set of calipers needed to be ordered. - First Set The brake pads had grease on the friction side of the pads, the copper crush washers were assembled to one of the calipers with the brake fluid banjo bolt. The floating guide pins were installed on one caliper and not the other and they would not move (float). One caliper box had the guide pins in a plastic bag with the banjo bolt and copper crush washers in their own separate bag. Because of the grease on the brake pads they had to be returned. - Second Set The brake pads that come assembled to each caliper as with the first set ordered, had some grease on the friction side of the brake pad. There was some hardware missing, the copper crush washers appeared to have been previously installed as it had a clear depression on the surface of the washer. One caliper was missing the bolt that attaches the flex line to the caliper (banjo bolt). Some of the hardware was partially assembled to the calipers. The caliper guide pins were installed on one caliper and not on the other and those installed did not slide even though they are supposed to be floating type. I did not take delivery of these either. - Observations The paperwork that came with both the first and second set of AC Delco calipers inside the boxes were rather beat up. The tags that contain instruction of the calipers from two of the boxes could not be read. It looked like each set of these calipers had traveled around the US, returned, and likely not really inspected to ensure that the next lucky customer would receive these parts in proper order ... That did not happen. - Others Reviews The reviews here provide insight to the culture of the company which extends far beyond the corporate ignorance of their mismanaged distributing warehouses. Most end user customers would not know that their parts came from worldpac. I insisted to know where they came from. They came from worldpac and their distributing warehouse in New Jersey. - Conclusion No more worldpac for me. You wasted two weeks of my time with the the unusable parts you shipped to my local auto parts store. Most customers would think that these parts came from AC Delco and because of the poor shape that they were in would instantly have a negative perspective on who AC Delco is as a result of worldpac's poor process. You might have well kicked me in the bawlz b/c that's what it feels like! On one review Suzette wrote: "i would not buy auto parts from this warehouse! I have worked as an employee and I can tell you first hand you are buying defective and often time used or damaged parts". I can attest to that statement, as it appears to be a common theme from east coast to the west coast in the US. Worldpac Customer Support Customer Hotline 800-888-9982 x5470 cfadmins@worldpac.com

George, who is management there. Is very impersonal , he acts rude, and has no Customer Service or…read morePeople skills whatsoever. He talks down to the workers, he sounds rude when he talks . I was there , and he kept saying "fried chicken " for some reason like it was code for something . No food was present. This is a FLITHY AUTO PARTS WAREHOUSE. I called George because I was running late, and he would pick up the phone and hang up . He did this 3 times to me . When I asked him about it , he said he was busy doing orders. Why answer the phone than??? . And than another day I was there he talked about how Great he makes & bakes cupcakes . Very weird . The lights were off in half of this warehouse like every other aisle. I don't know how they can read or see the numbers on the parts so most likely you will get the wrong part shipped to you. There's think black dust on the packaging . The boxes were handled so much they were broken and won't close . This man is managing this place and his attitude reflects the place too. Bad

Moved to SD & was referred here by some friends! Dealing with a European car makes me very very…read morepicky with where to go.. luckily, I found this gem! This is the ONLY spot I trust with my vehicle! Very good, honest, efficient and reliable work! Big shoutout to John & Randy! Appreciate yall!

I wasted my time and money, and they damaged my car. The technician argued with me because he…read moredidn't install all the parts I brought. Brian at the front desk lacks a focus on quality and provides poor customer service, even though I explained everything in detail and showed him all the parts that needed to be installed. Now the hood of my car doesn't close properly because it's misaligned, and they also broke the sensor cover. They also didn't replace one of the broken parts. All the employees seem to be related, which makes them act careless.

Friendliest and most knowledgeable staff I've ever seen. Marc and Sean were able to help me with…read moreall of my many questions and did it with a smile the whole time. Would highly recommend this auto store.

I went to find a replacement bulb for my car's brakes and Oscar was super helpful and even went as…read morefar as to install it for me! I will definitely be coming back here. Thank you!!

Juan was so helpful today with my back brake lights in my 2009 jeep liberty. every time I go in I…read morealways have a pleasant experience! thanks Juan

this o'reilly is my favorite shop to go to. I've been helped numerous times and given great advice…read more DJ always helps me out with all my car needs. Jesus has also helped me out time and time again giving me great advice on how to clean and take care of my car. Christian is my #1 when it comes to checking what's wrong with my car. You can't go wrong with any of these three. The best time when these three are around. Thank you O'Reilly!