Eddie was the best salesman! He helped me lease a new car and was not pushy at all. He was very knowledgeable and easy to talk to, and never tried to sway me which way or the other. If you're looking for a new car, Eddie is the man! read more

valerie and her team did it again 2 years later they got me into another beautiful car love this place all the people there seem awasome but a huge shout to valerie the finace manger , luis who i believe was the salesman & isaii they really did there magic again , such great customer service all around and i was able to take home a brand new 2026 toyota camry ..thank you guys ,.. i highly recommend them and this mossy toyota!!! again thank you guys! read more

I've had a awesome experience here at Mossy Toyota in PB, thanks to the one and only Ricky! I must say the complete from start to finish has been something I was not expecting! I honestly don't leave reviews but this is something worth shouting him out for. If you're looking for a new ride and want someone who will genuinely take care of you, go see Ricky at Mossy Toyota in PB. You won't regret it read more

Shit dealerships. Mossys are crooks. See Rivera v. Nissan, Mossy, et al. I have purchased several Infiniti and Nissan from these shysters. They manipulate the residual values of the leased vehicles to extract additional business and continue their predation to the bare bones of the prior sale. Carefully review the contracts when dealing with these thieves. read more

I bought my first Camry back in 2018, and I recently purchased another one from Mossy Toyota. Kyle Maverick was an outstanding salesman who made sure every one of my needs was met and ensured the entire buying process was smooth and stress‑free. He was incredibly patient with all my questions and the accommodations I requested. The finance representative (Said/Saeed--sorry if I'm spelling it wrong) also made the transaction seamless and pleasant. Overall experience: truly above excellent. Highly recommend! read more

Mossy Toyota - 2026 Camry SXE - Car Dealers Near Me - San Diego, California

In a word, phenomenal: free hot and cold beverages upon request. Also popcorn and/or chips. I took a Coke and Cracker Jack. When compared to the absolutely horrible Toyota dealership in Kerny Mesa. Bring your car here. Really strong parts department run by Nikki; she'll text & and call you. Military discounts honored. read more

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Scheduled a test drive for a vehicle I was looking to purchase and when we arrived, we were taken to look at the wrong vehicle. As we proceeded to ask questions we received a lot of "I'm not sure" and "I'll have to look into that". Then Ricky proceeded to tell us that he didn't have time to test drive with us since someone was coming in to buy a car (a more important client) and most people usually test drive on the week days...despite the fact that he confirmed the schedule to do a test drive?? He found someone else to help us who was nice and actually helpful but basically offloaded us the moment he heard we weren't purchasing THAT afternoon. Would not buy from Mossy at this point, it's a huge lack of respect for peoples times. read more

My husband researched all of the trucks he would be interested in to make a purchase. A truck at Mossy Toyota was #6 on his list but let's just say with Hiram Lopez it quickly turned it to #1 status! My husband presented his computer catalog of listings to Hiram who listened with an attentive ear. Without the drama of haggle and gaggle the price as presented in the ad was the price given! Hiram was able to get us in the vehicle we wanted without fuss and muss. See Hiram for your car or truck needs! Outstanding job! And to soon to be dad finance officer, we also say a big thank you!!! We also loved the big purchase Red Bow!! read more

Mossy Toyota - Driving the truck away! - Car Dealers Near Me - San Diego, California

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After 10 years of bringing my car to Mossy Toyota for oil changes, today's experience was absolutely unacceptable. Our dogs participated in multiple Mossy Dog events back in 2018-2021 and won lifetime free oil changes and for years the service was fast and excellent. We never had issues with the old employees and never had to wait four hours for a scheduled oil change. Unfortunately, I'm not sure if it's the new employees but the service has gone downhill badly the last couple years. We had an 11:15 a.m. appointment, arrived at 11:00, and didn't get our car back until almost 3:00 p.m.--nearly FOUR HOURS for a scheduled oil change. Meanwhile, I watched customers who arrived two - three hours after us get serviced and leave before us. It honestly felt like our car was being ignored. We were also told in the beginning they have a "designated service advisor" for vehicles using dog certificates. We've been using this certificate for 10 years and have never once been told about a designated advisor. We were also given the excuse that this was the first time they're so busy on a Tuesday and it's because everyone had just returned from the July 4th weekend. This is Tuesday, July 14- a whole week went by after the long weekend. That excuse was ridiculous. After a decade of coming here, it's hard not to wonder if customers receiving free oil changes are treated differently from paying customers. Everyone should be treated equally, whether they're paying for service or receiving a complimentary service, and scheduled appointment times should be respected. No customer should have to wait four hours for a basic oil change. read more

To say that Mossy Toyota made this the best car-buying experience I've ever had would be a vast understatement. I've wanted a 6th Gen (2025-2026) 4Runner since I first heard they were coming out. Like most people, I don't have unlimited money, so I shopped around for loans that met my terms and secured financing through my credit union. They gave me a very low rate based on member discounts--about a point below all the rates I was seeing advertised elsewhere. With a loan that matched my budget, I just had to find a 4Runner at the right price. After a ton of online shopping, I found that most dealers were slapping on $4k (or more) in dealer-installed options I didn't want, or simply marking up the vehicle. I found some out-of-state options in Utah and Arizona, but I wanted to avoid the hassle of out-of-state registration. Finally, I found Mossy Toyota. Not only were they not forcing a "kitchen sink" of options on their 4Runners, but they were also offering an automatic discount of $1,500 off MSRP! I signed up on their website for more info, though it almost sounded too good to be true. David Palmiotto reached out almost immediately. David was professional throughout the entire process and answered all my questions honestly. My first question--"Is the price I'm seeing on your website real?"--is probably one he gets a lot, but he assured me it was accurate. Because of a current family situation, I needed to take the train down from North LA to San Diego. David went above and beyond by offering to have a Lyft pick me up from the Old Town station to bring me to the dealership. I put down a deposit to hold the vehicle and headed down on a Saturday morning. When I arrived, the 4Runner was prepped and ready. David got me situated with the initial documents and then introduced me to Dennis Park in finance. Dennis was awesome. In the past, I've found finance departments to be a bit stressful, but Dennis was the opposite: friendly, honest, and completely transparent. The price of the vehicle actually ended up being slightly less (~$200) than what we'd discussed over the phone! Dennis asked about my credit union financing and asked for the opportunity to beat it. Since the price was already fair, the interest rate was the one place he could still save me money. After some research, Dennis beat my credit union rate by almost 3/4 of a point. This was amazing to me. I've bought many vehicles, but I've never felt like the finance manager was truly working for me like that. He didn't have to do that--he could have just accepted my existing check--but he went the extra mile. After taking delivery, both Dennis and David mentioned that the person responsible for Mossy's fair pricing model is Val Andrade (apologies if I'm misspelling the name!). They both spoke so highly of her work ethic and her commitment to helping customers find the best prices possible. Based on my experience, that is definitely the case. I wish this dealership were closer to me so I could bring my 4Runner back for every service appointment. Thank you to the entire Mossy team for such a seamless experience. I will be recommending you to everyone I know! read more

Mossy Toyota - Car Dealers Near Me - San Diego, California

I had an outstanding experience at Mossy Toyota from start to finish. The dealership was clean, organized, and welcoming, and every interaction reflected genuine kindness and professionalism. The entire team created an environment that felt supportive, respectful, and truly customer-focused. Jeremy was incredibly helpful in guiding me through finding the right car and made sure my health and safety needs were thoughtfully accommodated. Jeremy's attention to detail and willingness to take extra time made the process feel comfortable and well-supported from the very beginning. He was responsive and super helpful. Evan truly went above and beyond in every sense. Evan showed remarkable patience, taking the time to answer questions thoroughly and make sure every detail about the car was clearly understood. Evan's approach was thoughtful and never rushed, creating a positive and reassuring experience throughout the process. Consistently was responsive and supportive and helpful! What really regulated my system was Evan's dedication even after everything was finalized. Evan personally went out of the way to drop off items, demonstrating a level of commitment and care that is rare to find. Evan's kindness and attention to detail turned a great experience into something exceptional. Will made the financing process smooth and stress-free while also accommodating my safety needs with care and understanding. Danny and Jerry took the time to come out and say hello, adding to the welcoming and friendly atmosphere. Omer stood out for kindness and a warm, approachable presence that contributed to the overall positive experience. read more

I absolutely LOVE the team at Mossy. I've bought two cars from them and would not go anywhere else. This time around, Ethan was absolutely amazing as my sales person. He was patient, thoughtful, low pressure and added so much value to the process. We're still texting and he's giving me recommendations, referrals, etc! I feel like I bought VIP service with my Tacoma... with him as my advisor and advocate as well. When the team couldn't detail the truck in time, he literally did it himself! He was incredibly knowledgable on all things off road - which is invaluable. He worked hard to save me money and also make a solid decision. What a wonderful human - I'd hang out with him anytime - which to me is the gauge of a person I want to work with. When it was time to finance, Robin was a true professional. Didn't push me, gave me good advice and was trustworthy as well as educated. I got way better financing than when I walked in the door, and I didn't once feel like I was being hard sold. Such a pleasure. Which frankly, is incredibly unusual in my experience. I've gone from dreading buying a car to literally wanting to drop by just to say hi! read more

Mossy Toyota - Car Dealers Near Me - San Diego, California

Just wanted to update my previous review from two stars to four stars. Apparently, another salesman, Jeremy read the two-star review & immediately knew where we would find the physical copy of the manual; it didn't need to be ordered, it was already inside the car in a "secret compartment". Since the BZ4x model has no glove compartment, the manual is in the compartment where you rest your elbow. See photos. Minus 1 star for lack of training the salesmen; not knowing about the location of the manual. Even the Parts Department didn't know because they "supposedly ordered" one for us, but it never came. We appreciate Jeremy's efforts to reach out to let us know. He reached out by phone & text. We thought it was a prank call! He was persistent but very kind on the phone. If we ever need another car, we will definitely go to Jeremy. Thank you, Jeremy! read more

Mossy Toyota - The 2025 BZ4x Manual.. - Car Dealers Near Me - San Diego, California

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Was hoping this dealership would be different...and it is like every other one. Lack of ethics and morals. All about getting poor inventory off the lot at the highest profit even if there may be a potential of safety issues. Test drove a car, pointed some issues, which I was told will be looked at. Funding in hand and ready to go. Brian Moncada sent it to the "service" department to check on the issues. Days later, after I had to follow up, the car was "still at the service department". I was told I was going to get a call the next day with an update...and as you may have guessed by now...no follow up. They even did the cute thing where they send an email with the heart warming "just let me know how we can help you move forward " Sales Director, Joe Quinzio. Here we are a week later and no "concerned" Mossy Toyota representative within a stones throw away. I just saved my self $30k!! read more

Erick was super helpful, understanding, and cheerful. He shared the excitement with my family and I about the new car, and was willing to do what he could to make it happen for us. He is very knowledgeable about cars, but he overall made the experience stress-free which I really appreciated. Thank you so much! read more

This place is the absolute worst dealer I've ever been to. It's a shame because their Service department actually is not bad, but their sales and finance department is terrible. I've had two experiences with them. The first was selling my car to them to get in a new car. They were extremely sketchy and did not make the process easy. I ended up going to a different dealer. Against my better judgement I gave them another try after a good experience with their service department. I was buying my lease and needed their help. They acted like they had never done this before and side stepped me for a full day. The next day they called and said they would not be able to help me. Again I took my business elsewhere and will never be going to this dealer again. read more

My partner and I came in to test drive to differentiate between the Rav4 XLE premium, and 4runner. Ivan Agudo was an incredible sales consultant. He was knowledgeable about all the cars, and answered all of our questions with elegance (and we asked a lot of questions, he was SO patient!). Ivan went above and beyond, and was more than willing to walk us through all the features. The only thing was the floor manager at the end was off putting and aggressive with trying to close, despite our preferences being clear. But, all that being said, Ivan made our whole experience wonderful, and made our choice clearer, which is why I left 5 stars! Thank you Ivan! read more

This is by far the worst Toyota dealer ship ever I will never be coming back and I'd even recommend people to avoid this place. The lack of communication, effort, and disregard for people's time is insane and needs to be fixed. I Dropped my truck off on a Wednesday and wasn't told any info on my truck until Saturday and I had to be the one to reach out multiple times because javier could not return my calls. Reached out all day Friday and was told he'd call me back and never did not until Saturday morning did he finally reach me back just to be told they couldn't give me answers on my truck. Then on top of that they said the warranty i purchased was not in the system and couldn't be found. Finally on Monday I show up like they asked me to so I could talk to the mechanics about my problem then they make me wait for an hour before I can speak to someone just to tell to me that they'll take a better look at it Tuesday. You had my truck for 4 days now and now on a Monday you're finally going to take a better look at it is ridiculous. This should've been addressed on Friday when you couldn't figure out on Thursday. Then when I show a receipt of my warranty they magically find it now. I used a rental for about 3 days and they end up charging my card for 6 I had to call and fix it. In the end my truck issue was eventually resolved but only after so many headaches and lack of competency from everyone involved plus they gave me back my truck filthy on the outside the least they could do was wash it after having it for a week and paying almost $300 for a check up on my truck. I will avoid this place at all costs read more

This is specific to service department member, Adam Fuller. Adam is great to work with. Incredibly personable and was helpful with any and all of my questions when I brought my truck in for service. Very smooth process. Thanks Adam! read more

Let me start by saying that I got a really good deal! But that's not always the best part. The down fall in the communication with Valeria when I first put in my inquiry was horrible she took forever to respond to my questions which made me want to give up. I then email the GM with my frustration and get no response which is horrible for business. Then the sales managers get involved which helper a little. But the day to buy the car the communication lagged again as well as them passing me around to 2 other sales guys. So with that being said that's now 4 people I have dealt with which mind you out of 1 week Valeria seemed to only work 1 day. Now once I arrive for this vehicle they have me on a 4x4 Tacoma which we were supposed to be on a 4x2 which the manager said he can lose my approval if he resubmitted it which is not my fault at all. So I then decide to go with it of course after me and my gf drove all the way from Los Angeles. Last I then get to finance and where my payment is totally entirely wrong and my middle name is wrong. Idk what is going on with this place but after leaving im really not happy with my purchase after all this! read more

Very disappointing experience. I had a scheduled appointment, arrived on time, and was still left waiting without proper attention or communication. If you make an appointment, you expect your time to be respected. Unfortunately, the customer service was poor and unprofessional. I would not recommend this dealership based on my experience. read more

Had a great experience at Mossy Toyota. Our salesman Luis Lopez was very helpful and pushed to get us where we felt comfortable in getting the deal done and made the process as smooth as possible. Will definitely be sending referrals his way! read more

Mossy Toyota - Car Dealers Near Me - San Diego, California

Excellent service provided by Ivan Angulo and Danny Baker. Thank you for working with me. Love my new Tacoma.

I only had my oil changed, but I was pleased. They have a "Happy Hour" deal Tuesday thru Friday after 1pm for $30 off. On top of that, they provided a free car wash afterwards. It took an hour and 20 minutes for them to change the oil, but I thought it was worth it. The staff member who helped me was polite, too. read more

Salesman Evan helped me get a steal on a 21 Tacoma, had all the paperwork to the tea, was in and out honestly very quickly. An amazing person and would highly recommend this salesman for, honesty, integrity, and encouragement. Solid dude all around and definitely will help with any aspect of your purchase you're trying to make! read more

Mossy Toyota - Car Dealers Near Me - San Diego, California

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Now that I've finally got rid of my car I bought from them a year and a half ago and can stop driving around repping them on my license plate, this was the WORST dealership I've ever experienced. I will give my props to the service manager for handling all my issues and doing the best he can, but I brought my car in for an oil change a few months after I purchased it. I paid for a 3 year oil change plan and got a call immediately after to come back. I returned to see their porter completely wrecked the side of my car. The worker made it sound like it was an accident with two parties but I requested to see the footage and it was literally a worker reversing out of the car next to me and not steering straight!?! They fixed my car obviously at no cost and put me in a rental but the only offer for the inconvenience this cost me was a free detail. Fast forward a few months later and my car salesman, Nick, who asked to add me on Instagram to post me on his car page prior, randomly texts me a screenshot of one of my old bikini photos??? No context whatsoever but it was enough to deem it as incredibly inappropriate and borderline sexual harassment. I reported it to their manager and they apologized but I wasn't told if they fired or kept him. I felt so uncomfortable coming here again after for my other services. I FINALLY traded my car in today at a different dealership and I'm so glad. I also realized I overpaid ridiculously high for what my car was worth. Don't even get me started on how they took advantage of the fact I was in dire need of a car at the time, and spent literally 5 hours at their location going back & forth with them. I thought I got a great deal at the time but looking back on it and now purchasing my dream car, I realize I got scammed, on top of everything else I went through. read more

Mossy Toyota - Car Dealers Near Me - San Diego, California

I recently went there to get my car serviced and it was a great experience. They have free Wi-Fi. They have popcorn and coffee and places to work. Javier was very helpful with the service process and helped me understand my car better. Great experience all around. read more

This was my first time buying a Toyota, and I just want to say I had a incredible experience. I appreciate LUIS CARREON & THOMAS SEELY for being patient with me and guiding me through the entire process, always explaining everything without being pushy. They respected everything I wanted, and they offered me services but without any pressure which I appreciate because I went to the dealership by myself and I felt like they took good care of me. I highly recommend purchasing a vehicle from this dealership. Thank you! read more

First time buyer 10/10 definitely recommend staff was amazing helped me through the whole process pulled up in a rental left in a badass 2026 Tacoma read more

Mossy Toyota - Car Dealers Near Me - San Diego, California

Mossy met all my needs! If I could add another star I would. Every dealership I contacted didn't put in as much time and effort as Kyle. Kyle and the Mossy team made all this happen within a two day period. He located the vehicle with the exact price and options I was looking for. Im from Clovis CA, I was so hyped he found the vehicle for me I flew down to San Diego, did all the paperwork picked up the vehicle and drove it back the day before thanksgiving, he was able to get me in and out before traffic got crazy! Thats how awesome Kyle and the Mossy team are. If youre looking for a new Toyota dont hesitate to contact them. read more

Mossy Toyota - 2025 4runner Platinum one of the only few thats been delivered in Cali - Car Dealers Near Me - San Diego, California

Spent a while at mossy T looking for a rav4. As someone who can barely make a decision on what to have for breakfast, a car purchase is not an easy task for me. Despite this fact, Luis Lopez was very patient and helpful and managed to find me a car in another city to get brought over to me. Every staff member I encountered within my 4 hours of being there was awesome. Special shoutout to Denise at the front desk and the guys who helped with my finance paperwork- great vibe. Kinda miss it there but also really didnt like sitting still for that long. They offered me snacks though so that was cool read more

Mossy Toyota - Me and my new Rav 3 - Car Dealers Near Me - San Diego, California

We had a HORRIBLE & frustrating experience with the salesman, Moises Garcia, during our car purchase. We were clear from the beginning that we did not want any additional warranties or optional add-ons. Despite that, a $3,000 warranty was included in our contract without our knowledge or clear consent. We discovered this 3 months later, which forced us to go back to the dealership and go through the process of canceling it. This should have never been added in the first place, especially after we explicitly declined any warranties. Adding a $3,000 "optional" product like this without properly informing the customer is extremely unprofessional and raises serious concerns about honesty and transparency. This kind of behavior reflects poorly on the salesman and undermines trust in the entire buying process. HORRIBLE! read more

Three weeks after buying the car, I discovered the loan hadn't been fully paid because Mossy Toyota sent the payment check to the wrong credit union, resulting in me being charged hundreds of dollars for another month for a mistake I didn't cause. I'd tread carefully. The team that was so enthusiastic to earn my business didn't even reply to my texts after I called to check. Absolutely ridiculous read more

Bob & service team are the best. When all other SD dealerships fell short of my request to honor my 20k service, he & team went out of their way, provided my 20k service even though they did not get reimbursed from Toyota, and they stayed late to squeeze me into their busy schedule. Really grateful. read more

This is my second car lease and purchase from Mossy Toyota Pacific Beach! I beg to differ what the other reviews say based on MY experience. I Had a completely painless and stress-free experience thanks to Valerie Andrade, Luis, and Robin Tabana in finance. Valerie was friendly, knowledgeable, and made the car buying process super smooth and seamless from the start. Luis was super helpful throughout, and Robin made the finance process quick and easy with clear explanations and he got us a better deal on our warranty! I Couldn't have asked for a better team--thank you all for making it so easy! And thanks for all that you do!!!! This team truly went above and beyond to make sure I had a great experience. If you're looking for a dealership that treats you with respect and genuinely wants to help, I highly recommend Mossy Toyota Pacific Beach. Huge thanks again to Val, Luis, and Robin--you guys are the best read more

these clowns have no respect for other peoples time. they bought my car from a 3rd party auction then ghosted me when it was time for me to drop off the car. Jason, the used car manager is shady. read more

I'm going to make this short. I took my 2007 FJ for couple of recalls that ended up to be no applicable to my car and decided to do oil change and alignment. I picked up the car next day and when I got home I noticed the paper work did not include before and after measurement numbers. I reached out multiple times asking for the numbers and I was told someone will contact me right away. Fast forward to a week later, still nobody bothered to contact me. This leads me to believe they never performed the alignment work and charged me for a service they never performed. On top of that, they ended up breaking the bolts while removing the factory skid plate and charged me another $250.00 to fix what they broke. Truly disappointed with Mossy Toyota. read more

Grant - Thank you so much for your authenticity and grace! Thank you so much to you and your Finance Manager for making the process smooth. I would be happy to refer someone who is looking for a new car to you in the future. Sue S. read more

Kyle Maverick helped me find the best car at a price I can afford. The process was smooth and he was very knowledgeable and helpful. Even now I can trust him with my end-of-lease questions. But I think he helped me find a car that fits me best, with lots of buttons like I asked for, he knew exactly what I wanted! read more

Mossy Toyota - My beautiful car - Car Dealers Near Me - San Diego, California

I sold my vehicle to Mossy Toyota through a prearranged online service called Bidbus.com. All the terms were agreed to in advance; I just had to deliver the car, which I did. They even promised to have me transported back to Palm Springs, which is where I came from. They were a mess. The paperwork wasn't ready and they made me wait over 2 hours to print out 7 pages for signature. Then they told me an Uber was too expensive and so I had to rent a car to drive home which cost me $100; they said they would reimburse me, but didn't. Worst of all they have failed to payoff the loan that was/is still on the car. They collected over $3000 from me instantly, on the spot and are holding my money and the vehicle without paying for it. This dealership is dishonest and lies to your face. Don't trust Mossy Toyota!!! read more

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