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    Mossy Toyota

    3.4 (1.8k reviews)
    Closed 9:00 am - 8:00 pm

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    Julie A.

    I absolutely LOVE the team at Mossy. I've bought two cars from them and would not go anywhere else. This time around, Ethan was absolutely amazing as my sales person. He was patient, thoughtful, low pressure and added so much value to the process. We're still texting and he's giving me recommendations, referrals, etc! I feel like I bought VIP service with my Tacoma... with him as my advisor and advocate as well. When the team couldn't detail the truck in time, he literally did it himself! He was incredibly knowledgable on all things off road - which is invaluable. He worked hard to save me money and also make a solid decision. What a wonderful human - I'd hang out with him anytime - which to me is the gauge of a person I want to work with. When it was time to finance, Robin was a true professional. Didn't push me, gave me good advice and was trustworthy as well as educated. I got way better financing than when I walked in the door, and I didn't once feel like I was being hard sold. Such a pleasure. Which frankly, is incredibly unusual in my experience. I've gone from dreading buying a car to literally wanting to drop by just to say hi!

    Noel R.

    To say that Mossy Toyota made this the best car-buying experience I've ever had would be a vast understatement. I've wanted a 6th Gen (2025-2026) 4Runner since I first heard they were coming out. Like most people, I don't have unlimited money, so I shopped around for loans that met my terms and secured financing through my credit union. They gave me a very low rate based on member discounts--about a point below all the rates I was seeing advertised elsewhere. With a loan that matched my budget, I just had to find a 4Runner at the right price. After a ton of online shopping, I found that most dealers were slapping on $4k (or more) in dealer-installed options I didn't want, or simply marking up the vehicle. I found some out-of-state options in Utah and Arizona, but I wanted to avoid the hassle of out-of-state registration. Finally, I found Mossy Toyota. Not only were they not forcing a "kitchen sink" of options on their 4Runners, but they were also offering an automatic discount of $1,500 off MSRP! I signed up on their website for more info, though it almost sounded too good to be true. David Palmiotto reached out almost immediately. David was professional throughout the entire process and answered all my questions honestly. My first question--"Is the price I'm seeing on your website real?"--is probably one he gets a lot, but he assured me it was accurate. Because of a current family situation, I needed to take the train down from North LA to San Diego. David went above and beyond by offering to have a Lyft pick me up from the Old Town station to bring me to the dealership. I put down a deposit to hold the vehicle and headed down on a Saturday morning. When I arrived, the 4Runner was prepped and ready. David got me situated with the initial documents and then introduced me to Dennis Park in finance. Dennis was awesome. In the past, I've found finance departments to be a bit stressful, but Dennis was the opposite: friendly, honest, and completely transparent. The price of the vehicle actually ended up being slightly less (~$200) than what we'd discussed over the phone! Dennis asked about my credit union financing and asked for the opportunity to beat it. Since the price was already fair, the interest rate was the one place he could still save me money. After some research, Dennis beat my credit union rate by almost 3/4 of a point. This was amazing to me. I've bought many vehicles, but I've never felt like the finance manager was truly working for me like that. He didn't have to do that--he could have just accepted my existing check--but he went the extra mile. After taking delivery, both Dennis and David mentioned that the person responsible for Mossy's fair pricing model is Val Andrade (apologies if I'm misspelling the name!). They both spoke so highly of her work ethic and her commitment to helping customers find the best prices possible. Based on my experience, that is definitely the case. I wish this dealership were closer to me so I could bring my 4Runner back for every service appointment. Thank you to the entire Mossy team for such a seamless experience. I will be recommending you to everyone I know!

    Had a great experience at Mossy Toyota. Our salesman Luis Lopez was very helpful and pushed to get us where we felt comfortable in getting the deal done and made the process as smooth as possible. Will definitely be sending referrals his way!

    The 2025 BZ4x Manual..
    Arocel F.

    Just wanted to update my previous review from two stars to four stars. Apparently, another salesman, Jeremy read the two-star review & immediately knew where we would find the physical copy of the manual; it didn't need to be ordered, it was already inside the car in a "secret compartment". Since the BZ4x model has no glove compartment, the manual is in the compartment where you rest your elbow. See photos. Minus 1 star for lack of training the salesmen; not knowing about the location of the manual. Even the Parts Department didn't know because they "supposedly ordered" one for us, but it never came. We appreciate Jeremy's efforts to reach out to let us know. He reached out by phone & text. We thought it was a prank call! He was persistent but very kind on the phone. If we ever need another car, we will definitely go to Jeremy. Thank you, Jeremy!

    Izack T.

    Salesman Evan helped me get a steal on a 21 Tacoma, had all the paperwork to the tea, was in and out honestly very quickly. An amazing person and would highly recommend this salesman for, honesty, integrity, and encouragement. Solid dude all around and definitely will help with any aspect of your purchase you're trying to make!

    First time buyer 10/10 definitely recommend staff was amazing helped me through the whole process pulled up in a rental left in a badass 2026 Tacoma

    Melody C.

    Now that I've finally got rid of my car I bought from them a year and a half ago and can stop driving around repping them on my license plate, this was the WORST dealership I've ever experienced. I will give my props to the service manager for handling all my issues and doing the best he can, but I brought my car in for an oil change a few months after I purchased it. I paid for a 3 year oil change plan and got a call immediately after to come back. I returned to see their porter completely wrecked the side of my car. The worker made it sound like it was an accident with two parties but I requested to see the footage and it was literally a worker reversing out of the car next to me and not steering straight!?! They fixed my car obviously at no cost and put me in a rental but the only offer for the inconvenience this cost me was a free detail. Fast forward a few months later and my car salesman, Nick, who asked to add me on Instagram to post me on his car page prior, randomly texts me a screenshot of one of my old bikini photos??? No context whatsoever but it was enough to deem it as incredibly inappropriate and borderline sexual harassment. I reported it to their manager and they apologized but I wasn't told if they fired or kept him. I felt so uncomfortable coming here again after for my other services. I FINALLY traded my car in today at a different dealership and I'm so glad. I also realized I overpaid ridiculously high for what my car was worth. Don't even get me started on how they took advantage of the fact I was in dire need of a car at the time, and spent literally 5 hours at their location going back & forth with them. I thought I got a great deal at the time but looking back on it and now purchasing my dream car, I realize I got scammed, on top of everything else I went through.

    2025 4runner Platinum one of the only few thats been delivered in Cali
    Johnny V.

    Mossy met all my needs! If I could add another star I would. Every dealership I contacted didn't put in as much time and effort as Kyle. Kyle and the Mossy team made all this happen within a two day period. He located the vehicle with the exact price and options I was looking for. Im from Clovis CA, I was so hyped he found the vehicle for me I flew down to San Diego, did all the paperwork picked up the vehicle and drove it back the day before thanksgiving, he was able to get me in and out before traffic got crazy! Thats how awesome Kyle and the Mossy team are. If youre looking for a new Toyota dont hesitate to contact them.

    Me and my new Rav 3

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    19 days ago

    Excellent service provided by Ivan Angulo and Danny Baker. Thank you for working with me. Love my new Tacoma.

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    6 months ago

    Getting tired of having to bring in my brand new Prius for constant issues. Service department isn't much helpful.

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    Page 1 of 45

    Mossy Toyota Reviews in Other Languages

    Ask the Community - Mossy Toyota

    I bought a certified Prius from another dealership 3 weeks ago and decided to schedule an appointment with them for the 25000 maintenance schedule, I would like to know if their service department tries to upsell unneeded items?

    Avalon and then Highlander serviced here over period of 10 or so years, don't recall upselling. If they did, it was so gentle as to be not memorable.

    View All 2 Questions

    Review Highlights - Mossy Toyota

    This review is dedicated to Service Writer and assistant department Manger, Richard Carver, and his supervisor Dale Snow.

    Mentioned in 30 reviews

    Read more highlights

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    3.4
    (411 reviews)

    Recently bought my second Ford from Mossy!! Very smooth deal with no drama from Mossy staff…read more I live in the Las Vegas area but will always deal with Mossy because they are a "No BS" dealer. No BS add-ons. No drama, they treat me right. Thank you Mossy Ford!!

    The sales experience was mid-level at best. The sales rep didn't know basic answers to questions…read moreabout the car. You'd think if you're trying to make a sale, you'd at least know the price or what package is included, yes we were already working together for a bit at this point. Now, just three weeks later, my brand-new Ford Bronco Sport Outer Banks is already in the shop with check engine light. Apparently it's a "glitch." I had to get a manager on the phone just to get additional support. Since they don't have an answer, I have to continue to drive the car and to see if it would continue to turn on... what sorta solution is that. My previous KIA had a similar issue that didn't start til 5-7 years in. For it to have issues this close to buying it and getting no answers is unacceptable. Manager Arte was rude over the phone and practically hung up on me. Then Service Advisor Craig has been unhelpful and just keeps repeating the same useless phrases. Then, when I went to get a rental, the worker left his personal key in my rental car, and the vehicles weren't even clean and ready to go. I ended up taking a dirty car because the process took so long and I had to leave for work. The only employee with a positive experience has been Aisha the Finance lady. Overall, a terrible experience at Mossy. Go elsewhere!!!!!

    Millennium Cars

    Millennium Cars

    4.0
    (89 reviews)

    AJ is amazing ... just bought my newest truck from Millennial last week and zero complaints,…read moreprocess was seamless and expedient, I will definitely be going back for another vehicle for my child when it's time

    I'm not sure how many stars to give. I really liked Mike, the salesman. He was very thorough and…read moretook the time to walk me through everything instead of rushing me, which I really appreciated since buying from a dealership was new to me. I decided to get the 3-year warranty, and everything went smoothly at first. A couple of days later, I had an issue with the car that turned out to be the battery. Replacing it fixed the problem, but when I told Mike, he said the battery was brand new and that he would "see" if they could split the $300 cost with me. I also mentioned that my passenger-side door doesn't lock automatically or respond to the lock/unlock buttons--it has to be done manually. He said he would talk to his supervisor and get back to me. I followed up the next week but didn't get a response. Two weeks later, I reached out again and learned that Mike no longer worked there. He gave me Aydin's number, so I texted Aydin right away but never heard back. I also reached out through the Millennium website but still haven't received a response. My husband called last week and was told someone would review the warranty, talk to their supervisor, and set up an appointment for 11/4 (today). When he followed up today, a new person said the same thing--that they'd "get back to us." At this point, I'm just really hoping for some clear communication and resolution. I do really like my car and felt the buying experience itself was great. Mike was attentive and helpful, even checking in those first few days when I had a small issue that was quickly fixed after replacing the battery. That made the later silence especially surprising. I just want my car to be working properly and safely, and to get a little follow-through after what started as a great experience.

    Branco Motors

    Branco Motors

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    I have not checked in for a while - but have now bought 3 more vehicles from Branco. I have also…read moreconsulted with Mike and Art at Branco regarding purchases where they were not the best choice (my motorcycle purchase) and they advised me of the best way to go. I am now starting my first company vehicle purchases through Branco Motors and getting the same amazing advice and service as always. So if you see the company cars for "SAGE IT SYSTEMS" (with the Owl Logo) on the highway ... they came from BRANCO! - (Branco is not responsible for my driving, just the awesome looking cars.) I don't even start looking for a vehicle until i speak with these guys.

    My Honda Odyssey had 205,000 miles on it and I was thinking about buying a new car. I'd test…read moredriven some vehicles and knew what I wanted to buy. But I kept procrastinating because I couldn't stomach the thought of going to a dealership and spending too much time with the back and forth haggling....Then I read a post on NextDoor where someone raved about using the services of an auto broker named Branco Motors. So I thought to myself, "Why not try them out"? instead of going through the Costco buying service that I'd been contemplating using. I spoke with Grant Ruthenberg and told him the model I was interested in. He explained the he receives a fee from the dealership but he'd be working to get me the best price. He got back to me the very next day with what I was looking for. Ever the skeptic, I ran his proposal and the invoice through ChatGPT and asked if I'd gotten a reasonable deal. ChatGPT answered, "FINAL VERDICT: This is a fair, clean, and pretty good deal. You could spend weeks calling dealers and possibly not do better. You're not being overcharged. The numbers match reality. And the transparency is excellent." So who was I to argue? I told Grant to go ahead with the purchase and he told me the car could be delivered the next day. I was informed about the ETA of delivery and given a more precise ETA as they had more info (the car was coming from Riverside and I'm in Bonita). Grant had me sign the paperwork and explained what I was signing when questions arose. I gave him the check and then we went out, sat in the SUV and he explained all the new features. He set up the Apple CarPlay and paired my garage door opener so that I no longer had to use the remote. When I no longer had questions about the Palisade he graciously moved my very heavy dog crates to the new car! Above and beyond! This is the best car buying experience I've had in my 71 years and I will be recommending Branco Motors to anyone in the market for a new car.

    Cyrus Auto Sales

    Cyrus Auto Sales

    4.0
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    BEST VALUE & CUSTOMER SERVICE HANDS DOWN!…read more I cannot begin to describe how lucky I feel to have stumbled across this Prius dealership! I truly had the best experience I could have ever imagined. It was my first time buying a car, and I was dreading the cumbersome process. However, this dealership is different... Dan is so friendly, honest, patient and understanding. I highly recommend anyone seeking a Prius to check this place out first. Best prices I could find within 120 miles, and all the vehicles have been inspected by Toyota. Each step of the process went smoothly from start to finish, because Dan goes over and beyond to deliver some of the best customer service I have ever experienced. A DEALERSHIP YOU CAN TRUST! Thank you Cyrus Auto Sales! * I was not asked nor offered anything in exchange for my review. I am submitting this proudly and voluntarily *

    Dear friends: I just…read morewant to recommend a business to you in San Diego and tell you why. The name of the business is Cyrus auto sales in Kearny Mesa. I first met the owner Dan about six years ago. When I was looking for a Prius. I realized he was a wonderful human being, but he didn't have the car in his lot that I was looking for and subsequently bought elsewhere. My daughter Casey also bought a Prius elsewhere but a few months into her purchase had a problem with the battery , I remembered Dan and took the car to him $600 later Casey had essentially a brand new lithium battery installed in her Prius. Those are the ones that you've heard can cost to $3000. He did it for $600 (replacing only bad cells)and the car ran beautifully. A couple of days ago my Prius started making the most God awful noise and shuttered to beat the band. I had an appointment in El Centro and asked a mechanic down there to look at it and he said it's in the engine. We're gonna have to get a new engine for you if you want to do that it'll be about $1500, 2500 to 3000 installed. I started looking for a new car and then I remembered Dan. I took the car in to Dan told him my tail of whoa. The car has now been driven 150 miles with this banging. Dan said I'll have my mechanic look at it and see what we can do. He said I would not put a new engine in it. It's too expensive not really cost-effective if I can fix it I will. If not, I will tell you . Today ( I took it in yesterday ) I'm picking up my car today for a total price of $300. My issue resolved. This is an honest man with a small business and if you're in need of a car or service, give Dan a call. You'll be doing yourself and Dan a service. 858-277-1028.

    O'Gara San Diego

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    O' Gara has been great when it comes to servicing my cars. I have made purchases at various…read morelocations and find the service at each location to be exceptional. If you're in the market for a high end, super, or HyperCar, O'Gara is a great place to find your next major purchase. Thanks for always providing great and honest service.

    I waited a while to write this review due to me going back and forth about was it worth it. However…read moreI decided to write this due to the fact these experiences give the brand a bad name when, in fact it's a customer service issue. I came into the dealer to inquire about purchasing a Cullinan and potentially searching for a Pre Owned Mulsanne. A couple of people I worked with (Jeremy and Julie) were no longer at the dealer, so I had to work with someone new. Right after I was introduced to the person, I was told I had to wait because Alicia Keys and Swiss Beats kids came into the dealer and they had to give them a ride around town in a Rolls Royce. I was a bit taken aback as I didn't realize there was a pecking order at O'gara. I was told that they come in often for rides and hang out around the dealer like stray cats. As a Rolls Royce and Bentley owner, I can barely walk into a dealer without getting profiled and here it is, celebrity kids are getting chauffeured around town. I ended up sitting in a Cullinan and talking to another gentleman at the dealer. I then left and this has been sitting with me since.

    Mission Bay Chevrolet

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    I DO NOT recommend Mission Bay Chevrolet…read more I brought my Chevrolet in because it was misfiring and not running correctly. I paid dealership prices because I believed the dealership would have the expertise to properly diagnose and repair the issue. As a Chevrolet owner, I thought I would be treated fairly and could trust the advice I was being given. After paying for the repair, my car was still grinding, struggling to accelerate, and driving noticeably worse than it had before. I told them exactly that. I explained that I was having to floor the accelerator just to merge onto the freeway and that the car could barely make it up hills. These were not normal characteristics of my vehicle, and I knew it because I had been driving it for years. I was told that everything was normal and that "that's just how this car runs." It wasn't. Not long afterward, the vehicle DIED WHILE I DRIVING IT on the FREEWAY in THE FLOW OF traffic, creating a dangerous situation that could have been avoided if my concerns had been taken seriously in the first place. What frustrates me most is not that a repair didn't work. Cars are complicated, and mistakes happen. What frustrates me is being told that obvious symptoms were normal when they clearly weren't. I knew something was wrong. I said something was wrong. They dismissed my concerns, and I ended up paying the price for it. To add insult to injury, Mission Bay Chevrolet seemed to believe that providing a loaner vehicle (THE SECOND TIME they took my vehicle) was sufficient to make up for the situation. It wasn't. A loaner vehicle does not change the fact that I paid for a repair that did not fix the problem, and then had to PAY AGAIN after my I was assured my vehicle was operating normally when it wasn't, and later found myself stranded because the issue had never actually been resolved. Looking back, I wish I had gone to a reliable independent shop instead. I paid more for the dealership because I thought I was paying for expertise and trustworthy advice. Instead, I left feeling like my concerns were ignored and that the information I was given could not be trusted. To be honest, this happened about two years ago, and I'm still irritated every time I drive past the dealership. Not because the repair failed, but because they were not straight with me. If they had acknowledged that they weren't sure what was causing the issue, I could have respected that. Instead, they repeatedly told me the vehicle was fine when it wasn't. For anyone considering bringing their vehicle here, my experience was that the service was expensive, the diagnosis was unreliable, and customer concerns were dismissed even when they turned out to be completely valid.

    5 stars - Best Team in the County! Just bought my Chevy…read moreEquinox EV RS AWD and couldn't be happier--not just with the car, but with the incredible team that made it happen. Tonya (sales management), Lesley (sales associate), Ari (finance), and Ethan (sales line) treated me like family. Leslie especially made the whole process feel relaxed, respectful, and even enjoyable--something I never thought I'd say about car buying! I walked in skeptical and left confident. If you want top-notch service and a team that's truly on your side, this is the place.

    Mossy Toyota - car_dealers - Updated July 2026

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