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    Ruben's Auto Repair

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

    Services - Ruben's Auto Repair

    Auto transmission repair

    Routine automotive maintenance

    Ruben's Auto Repair Photos

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    1 year ago

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    Western Transmission

    Western Transmission

    (15 reviews)

    I have difficulty finding shops that are knowledgeable about and experienced with Toyota trucks…read more But over the years I've learned to use Western Transmission for driveline work. They've rebuilt a 4Runner rear differential that a different local shop botched, and they've installed several CV axles, also in 4Runners. As a loyal Toyota owner for almost 40 years, I've learned to use only OEM Toyota parts, which I purchase from authorized dealers. WT is the only shop in Idaho Falls that I can find that will install these parts. So I use WT exclusively for driveline work (which is all they do). Prices are reasonable, and the work is done well. Randy, the knowledgeable fellow at the front desk, understands the OEM part issue I face as a Toyota owner, and has been accommodating. Western Transmission has been better than any dealership shop I've used in four decades.

    Was traveling in the Wyoming/Idaho area. After a trip from Cody to Thayne Wyoming my 2002 Ford…read moreExcursion started acting up. To me it seemed like a transmission problem so I started looking for a transmission shop. There weren't many choices in the area of Wyoming I was in. Someone recommended Western Transmission in Idaho Falls. I called the shop at 4:45 in the afternoon and reached Cory. Told him my situation and he said they are booked solid, but he can't leave stranded" and got me in the next day. Dropped the vehicle of getting ready to drop some big cash for a transmission. Got a call later in the day and Cory informed me it wasn't the transmission, it was another part of the drivetrain. They got the parts needed and did the repair. They had me on my way in 3 days! I paid under what I expected, even though it was a different issue. Western Transmission's service was excellent. If you ever need transmission service in the Idaho Falls or Western Wyoming area check them out.

    Dura-Bilt Transmissions

    Dura-Bilt Transmissions

    (3 reviews)

    They worked on two of my vehicles last year. The first was a full transmission replacement. They…read morewalked me through my options and gave me a quote for the replacement. Less than a week later they had the vehicle up and running and for less than the original estimate. The second was a repair job. After quoting the job to replace an assembly of solenoids , I got a call back and was told that the transmission was different than what the book showed and that they'd be able to replace the faulty solenoid instead of the whole assembly for less than what they had originally quoted, but I was also informed that it might be the computer instead. The error codes were inconclusive. We proceeded with the repair, but 4 weeks later had the same problem. Took it in and they replaced the computer and it is running fine. They stood behind their work and didn't bicker with me after I brought the car back in. They just took care of the problem. Two days later I was on the road again. They were very straight forward and honest about the costs and options available. I had gotten quotes from a lot of shops on the first vehicle, and they were right in line with the other quotes. Furthermore, when it was all said and done, the total cost was less than any of the other quotes I had received. They've earned my trust and my future business.

    Please don't use this place. We went back and forth for about 6 - 7 months for a rebuilt…read moretransmission for our van. The owner never listened to what I had to say and kept charging us for small fixes, when I knew it needed a replacement transmission. Once he finally said it was the transmission ( duh! ) he still never fixed all the issues. After spending several thousands for the transmissions, the van is still missing gears at times. Then I just got to filing the paperwork and noticed (my mistake for not paying attention at the time - we paid with a cc over the phone and the paperwork was finished by the time my husband picked it up) that he charged me $ 100 for towing. He never had to tow the van, we drove it in each time it was in the shop. Please DO NOT EVER USE THIS PLACE! They are a rip off and the issue will never be resolved.

    Empey's Truck & Auto Repair - Texts

    Empey's Truck & Auto Repair

    (17 reviews)

    Just had a major issue with our Radiator, and didn't want to take it to the dealer, as I end up…read morepaying twice what I thought it would be. Empey's uses a vehicle inspection text message that shows you what is going on with the car and keeps issues that are mild, now, and giving you some time to address before they become a major issue. Will be back in a few months to address one or two of the possible issues.

    Communication was horrible - they didn't do the work because I was asking too many questions…read moreapparently. Car doesn't stay running after it starts, we get it towed to Empeys. They said the battery was dead and they couldn't do any further testing without a new battery. They send me an invoice with several parts that needed to be replaced. I was confused so asked for clarification-- on one hand, they said they haven't done any testing at all, on the other, they wanted to replace several parts - total bill $2300. I ask and they reiterate that they need to replace the battery to do the testing. At the same time, they admit that they aren't sure if all those parts need to be replaced, but still asked for me to approve the work. I authorize the battery change and testing on their online app assuming that they'd replace the battery and we could continue with the testing... I did NOT approve the part replacements because they made it very clear that they weren't sure what needed to be replaced. A week later, I've heard nothing, so I text them back. They closed the ticket because I wasn't a good fit for them -- I guess asking questions about your vehicle is too much for these guys to handle. End result - we've been without a car for a week. Texts included.

    Ruben's Auto Repair - tires - Updated September 2026

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