Fantastic experience. Shane and Alex were very friendly and helpful. I live 153 miles away and I would travel again to purchase a vehicle from them. read more

Shane on Kimberly Rd was great to work with, very honest and upfront. No back n forth as I got from other dealers.

Sales Staff/ communications was 5/5 However, here is the bad: 1) Truck was listed as 32k miles, and when they sent the finance papers the truck had 36k miles. Ok, I accepted this as an honest mistake. 2) March 29th Purchased the truck (2022 GMC Sierra 1500 AT4), had a brake pad sensor warning come on on the drive home (a long 600 miles drive). Ok, just an easy fix. 3) April 7th, Driving home on a remote highway, and the transmission shifted into Neutral, and the truck would not start (seems like a transmission issue). I had it towed to a nearby dealership that's 3 hours from my home, and now I'm praying the dealership can fix. Truck was a Canadian lease vehicle, but I was assured that Ruby Mountain did an inspection and assured this truck was in good mechanical condition. It could be rotten luck, but regardless 1/5 star experience buying my first newer used truck ($53k) that doesn't work. Appreciate they still keep contact with me after I complained about the truck breaking down. read more

Ruby Mountain Motors - Truck broke down within two weeks of buying it. - Used Car Dealers Near Me - Twin Falls, Idaho

Very disappointed I bought a car with a bad transmission went to a mechanic they said that they cleared the engine light on the dash and it popped up just 2 weeks later after I bought the vehicle and I went to go get it serviced and Chevrolet said that the car hasn't been serviced in a long time I put a bunch of money for this car to be so called "freshly serviced and ran well" to be wasting more money for it to get fix I do not recommend this place to get a vehicle at all !!! Don't waste your money here I've learned now im dealing with all this straight trash read more

BUYER BEWARE OF RUBY MOUNTAIN MOTORS!!!!!!!!!!!!!!!!!!!!! On 08/26/2024 I went to Ruby Mountain Motors in Twin Falls to look at a 2005 Hummer H2 SUT they had for sale. Upon arrival I met with a sales person Michael. Michael showed me the vehicle and advised me that they just got this vehicle in from an elderly couple so its well taken care of. Michael advised me that the only thing wrong with the vehicle was the A/C needed to be fixed but it was nothing major and that's the only thing wrong with the vehicle. I test drove the vehicle and liked it and Michael and I went inside to talk about me purchasing it. While inside Michael told me that the A/C would be fixed ASAP and I then asked Michael if this problem with the A/C is an ongoing issue that they have had with this vehicle and Michael advised me no that it just went out and that's the only thing wrong with the vehicle. Michael advised me to bring the vehicle back on Monday and they would fix the A/C and provide me with a loaner vehicle in the meantime. Onnce at home I found that there was quite a few issues with the vehicle that I was not made aware of by Michael. I then texted Michael and told him about all the other problems with the vehicle: 4x4 selection modes, T/C 2, brights on headlights, fog lights, passenger door interior light, sprayer for windshield wiper fluid, rear electric locks all did not work. Michael was also informed that the screws for the plastic trim around the radio were stripped out and would not be able to change out the radio, and that the sunroof does not work and that it appears someone caulked around the edge of the sunroof on top and that the trailer brake controller was not even wired to anything. Michael texted me back and stated sorry about that and he would have someone take a look at all of this when I brought it in to have the A/C fixed. On 09/06/24 I was informed by Michael that my vehicle was fixed and ready to be picked up. I asked Michael what all work was done to it and I was informed he did not know that he just seen it back at the lot. I advised Michael that I would come Monday after he speaks to his boss so if anything else needed to be fixed I wasn't making more trips back and forth. Michael advised me that THAT'S NOT HOW THIS IS GOING TO WORK that he wanted his truck back today a Sunday!! Michael then advised me that he spoke to his boss and that I was to bring the loaner vehicle back by tomorrow afternoon, and that all they are obligated to fix on my vehicle was the A/C and that they did me A HUGE FAVOR by giving me a loaner to drive and that I am keeping their truck without permission. I was later contacted via phone by the GENRAL MANAGER GREG who called and stated that he understands we have an issue. Greg immediately began to cuss at me using the F word numerous times. Greg also advised me that I ruined his F****** Sunday of watching football with all of this and that they are tired of dumping money into this vehicle to fix it. I later began to look into the vehicles history and paid $45 for a Carfax report. I then discovered that the vehicle had 27 service history reports. It appears from the Carfax the vehicle started having electrical problems starting in 2010. I discovered the other problems that the milage on the vehicle was around 133,000 but only around 86 engine hours which did not add up. Based on the Carfax it appears RUBY MOUNTAIN MOTORS purchased this vehicle sometime around 05/30/24. Ruby Mountain Motors then brought the car to The Car Store in Twin Falls for problems with the engine/ powertrain computer module, and the A/C system. The vehicle was brought in again to the same store AGAIN for the A/C system not working again, and was brought in THIRD time for the same reason. All to which RUBY MOUNTAIN MOTORS never advised me of before purchase and was blatantly untruthful when I asked about the A/C or other problems the vehicle ever had previously. Since my purchase of the vehicle I have had electrical problems (heated seats don't work, A/C display doesn't work, the rear driver side window will not roll up or down and stays down, radio does not work) I have spent money trying to fix the problems. read more

September 2023. I just finished the purchase of an SUV from RMMs. It is not always pleasant working with car sales people. This was very different. Janell, my sales person from beginning to end was exceptional. Smart, polite, honest, and punctual. If you can, work with her, she is great. TonyZ read more

These guys were so awesome to work with! Looked at a few cars on other lots around town and all the sales people were very pushy. I called Kellen at Ruby Mountain told him what I was looking for and he found it and brought it to me! He took his time working with me to ensure I was happy with my purchase. I highly recommend going to these guys to purchase your next vehicle. read more