All staff absolutely respectful and courteous. Dr. Fantuzzo and his assistant provided top notch…read moreservice and care. He was informative and has a true talent in making others feel comfortable. He even called after the procedure to see how I was doing. His care is extraordinary. Ed Feldman

Excellent practice Dr. Fantuzzo and his staff were…read morewonderful to work with. The tooth extraction as completely pain free with no subsequent pain. He even called me personally to check on me later in the day. I was very impressed with the office and entertaining personalities. I highly recommend him ffor your endodontic needs.

Dr Michael Krzemien D.D.S. presented as brusque, rushed, & having an arrogant attitude…read more Anxious patients seeking extractions & biopsies should not expect a kind chairside manner from this surgeon.

Had two wisdom teeth removed at ROS with Dr. Michael Krzemien -- ended up needing a new $2K crown…read more I opted for conscious sedation rather than full anesthesia and was told I'd feel pressure but no pain. However, the procedure began before the sedative had taken full effect. I experienced significant pain and requested additional sedation, but the extraction resumed almost immediately afterward, and I remained in considerable discomfort throughout. After the procedure, Dr. Krzemien inquired about my dental crown. He then explained that it had been dislodged during the extraction and had been reattached using temporary cement. My regular dentist later examined it and found the crown to be damaged beyond repair, requiring full replacement. In addition to the unexpected cost of replacing the crown, I was also billed for the temporary cement and that bill is now accumulating monthly service charges.

Dr. Nicosia has been my dentist for more than 30 years. I have referred friends and family to him…read moreand he provided thoughtful dental care for my mother when she suffered from dementia. Through the years, he and all of his staff, dental care and office personnel, have been great. Patricia R.

not sure why it was reported closec. I was just there yesterday and received a crown in just one…read morevisit! The staff is wonderful and Dr Nicosia is the nicest most compassionate dentist I have ever received treatment from!

From my experience of veneer consultation- The dentist was patronizing and judgmental, and refused…read moreto perform the service. I will not disclose the name, as I only wish to draw attention to the issue and not slander a professional. This happened several years ago and I am still bothered by it. When I reached out via email to share my experience and how it affected me, I was gaslit and ignored. I'm sure they treat many patients very well. I was not one of them.

I've been going to Elmwood Dental for over 15 years. I've seen a lot of changes in staff during…read morethat time. But one thing I can always count on is that they will see me promptly, and take good care of my teeth. During my last visit, I pointed out a small chip in a tooth. Dr. Comfort immediately smoothed it out and didn't charge me for it! Nice people behind the desk, excellent hygienists, and well trained, competent dentists. Highly recommend.

They did an amazing job with both of my children getting their wisdom teeth getting all 4 removed…read moreand the office following up, and returning calls for concerns.

I had to have a tooth extracted and I wasn't really happy about getting this done I had to find a…read moreoral surgeon so I looked on the internet and found progressive Implantology that took my insurance and I wanted to be sedated for the surgery who likes getting their teeth extracted I sure don't. I was very nervous. The staff and Dr. Bracci was wonderful make me feel safe and they all knew their jobs and made me feel comfortable. My surgery went good and the next day they called me see how I was doing and asked if I had any questions. I surely recommend progressive Implantology at Sully's Trail. Amy A

I love, Love LOVE Dr. Eid's office! He and his staff are always welcoming and approachable. Dr. Eid…read morehas always been kind and sweet with the kids and me and the staff is just as amazing. We have been coming for our family dental visits for years and will be moving out of state after out last one graduates from high school. I wish we could bring the entire practice with us. We will miss them immensely. HIGHLY recommend this group for the family dental practice. The McGrail family (irondequoit)

Dr. Larry and his staff are so professional and kind. My entire family uses his services. We pretty…read moremuch all have dental phobia and we call him "Dr. Velvet." No anxiety, no sweaty palms! Thank you so much Dr. Larry and office!

Would give them a 0 if I could. Dr. Larry needs to retire as soon as possible. Not only did he…read morecompletely botch a simple filling, his office also recommended a cheap mouth guard while a nice one was being made which completely ruined my bite, which he then made out to be MY FAULT and not that of his office. In terms of receptionist, only one is helpful and kind. I have truly never had a worse experience at a medical professional's and would not recommend to anyone. Again, my only recommendation is that Dr. Larry retires.

Dr.Lowenguth and her staff redefine what it means to receive dental care. I came to ROC Perio after…read morea bad experience with a gum graft at a different dental group in the Buffalo area; the gum graft failed and the surgeon could not explain why but still wanted to perform another surgery on me. I did not feel comfortable continuing care at this location and sought out a new provider. I had a family member who had received treatment from Dr.Shang at ROC Perio and had a fantastic experience. From my first visit, I knew I was in capable hands. The office is pristine, the administrative staff worked with me to answer all my insurance-related questions (and I had a lot!), and every dental assistant I worked with was kind, professional, and informative. Dr.Lowenguth is masterful at what she does, which is like plastic surgery in your mouth. Beyond her skill, she was welcoming, caring, and explained my care plan to me at every step of the way. She even shared her personal phone number with me after my surgery and told me to contact her if I had any questions or concerns during recovery. Dr.Lowenguth and her team not only performed a successful gum graft, but gave me the information and tools needed to maintain my dental health for the long term while treating me with the utmost kindness and care along the way. I will not go anywhere else for my periodontic needs!

Went here for the first time in October, and wasn't that pleased with them, the periodontist did a…read moreperfunctory first exam and told me to get a cleaning which I did that day at this office. The hygienist also had loads of feedback about what I was doing wrong and wasn't doing right. I listened and went away feeling like this place blames their patients for their periodontal disease, something I'd never felt in over 25 years of visiting periodontists. I religiously followed the hygienist's recommendations for the next six months, got a cleaning at my regular dentist at the three month mark (as I always do), and returned to this practice at the six month mark for another cleaning expecting some positive feedback. Ha! No way! Even though I had followed the advice everyday, twice a day, I was still told it was not good enough. After I pushed back and said I've done exactly what you told me to do for six months, the feedback changed to it's better, but you're still not doing it right. Again, I felt completely to blame for my genetic predisposition to periodontal disease. After all this high and mighty treatment by them, when it came time to schedule my next cleaning, there were no appointments for eight months! I'm supposed to have cleanings every three months rotating between dentist and periodontist. They have oversubscribed their practice to such a degree that they can't provide the timely treatment their patients require. The hygienist didn't think it odd that I was going to be two months late for my next cleaning with them (it would give her more opportunity to chastise me, I guess). It seems this practice is a-ok with their patients with periodontal disease to not receive the treatment they need on the schedule prescribed by both my dentist and the periodontist. Course, I'm not sure what a periodontist would have said that day, I wasn't seen by one at the end of the visit. I was told Dr. Shang (who I had seen in October for an initial exam) wasn't in that day, and I'd have to come back for another appointment to see her, rather than having another available periodontist do an exam, and write some notes for Dr. Shang about my current condition. When I checked out and asked to make that follow-up appointment, I was told they don't make appointments, and that the scheduling coordinator would call me to make the appointment. I had never experienced not being able to make a follow-up appointment at check-out. This seemed to make it inconvenient for the patient who has to be available for a phone call whenever it's convenient for the practice to call. But, I needn't have worried, just as they don't really care that their patients can't get timely treatment, they also don't care if they actually see a periodontist, no one ever called to schedule that appointment. I was told by the hygienist not to worry there'd be no charge for the follow-up appointment with the periodontist b/c it's included in the cleaning fee. I pretty sure there will be no reduction in the cleaning fee by this practice due to no periodontist ever looking in my mouth.

I have been waiting for my call to be answered. I am now at 1.5 hours on hold. This is nonsense…read more They have lost my business.