Dr Rossow is the best! I just went through a process that took a few months and he was there every…read morestep of the way. He took the time to explain every detail to make sure that I felt comfortable and he even gave me his phone number to call him if needed. His friendly approach made me feel comfortable and his staff was also very nice and helped me with any questions. Great experience and I would recommend him to anyone needing serious dental work. Bill Henshall

Dr. Rossow is a TOP NOTCH dentist and the hygienists do an incredible job as well! Every single…read moretime I've come in for routine appointments or to get work done, the process from start to finish has been memorably smooth and comfortable. I moved out of state a few years ago and have been hesitant to find a new dentist as I'm nearly convinced the experience anywhere else would be subpar. Due to Covid I've not been home in over a year, but am considering flying home specifically to see Dr. Rossow. Don't waste time going anywhere else, this office is THE BEST!

Very kind. Excellent service and dentistry expertise. All in all my wife and I believe they are the…read morebest dentist office in Rochester. Frank and Rosy

Yesterday , Dr. Gary's daughter took care of me! She's a fabulous dentist just like her dad! I…read moretrust them with all my dental needs! Always have and always will!

Dr. Giangrecco gave me the prettiest smile, something I have wanted my entire life. Strangers…read moreactually comment on what beautiful teeth I have. Thank you so much Dr. Gary for your understanding, patience and pain free experience..Johanna

I've been a patient for a few years now. I had an appointment back in march and called prior to the…read moredeadline to be considered as a "missed appointment" and never received a call back. I've called a few times since then and have yet to receive a call back. I called today and was told I had a missed appointment fee.. even though I called prior to missing the appointment in the first place and never received a return call. In my opinion that is bad office etiquette...especially to a returning patient.. Before any of this happened they refused to take my insurance and said I had to submit the claim when they really should be doing that for you on your behalf. I will be finding a new dentist.

I always take care of my teeth. As the saying goes, be true to your teeth or they will be false to…read moreyou. For many many years I have been going to Dr. Ronzo's office for my dental work. He's a dedicated man to his profession and does excellent work. He can do anything with teeth. A true specialist to the profession and his patients. He has a great team that work with him. The girls in the office and all of his co-workers and assistants. They're all very personable. I would highly recommend him if you are looking for a new dentist or simple cleaning.

After days of being in pain, and dealing with Wilson. I finally found Urgent Dental Care. Within…read more90 minutes of making the first call to them the absenced tooth is gone. Staff and doctor are all professionals and friendly. They actually cared about the same thing I did, getting that bad tooth out. Thank you all.

They honestly don't deserve any stars they told us over the phone would be $210 to go there my son…read morewent there had an x-ray they said it needed to be extracted never gave him a price never made him sign and consent form or nothing pulled the tooth 5 minutes simple extraction when he went to the waiting room was $760 and he signed the consent form first of all that's backwards you should be having a consent sign first and give him the price before end this place is a total ripoff.

I'm a retired general dentist and needed some emergency work for my son-in-law before a wedding…read morereception here and his return to his home in Germany. Dr. Smith and her staff were so congenial and professional! My son-in-law and I are extremely happy with Dr. Smith's expedient service. Since that day, I have referred several of my friends as well as former patients to her office, and the feedback has been exemplary. R. O'Connor, DMD

Went to see Dr Sarah and her staff today and I have severe anxiety about dental work !!!! I have…read morenever been listened to and treated with such care and love !!!! I have to have a lot of dental work done and for the first time ever I'm looking forward to going to the dentist. From my first phone call to the time I checked out today each staff member I spoke to was nicer than the next !!!!! Michelle the hygienist worked with me the most and anyone out there needing a cleaning or any work done should call them and become a patient !!!!! Can't wait for my new smile. God is so good for leading me to a god fearing dentist group !!!!!!!!!

Dr. Romano and his staff are not professional, trustworthy, and dependable. They are not caring for…read morepatients; 3 times for postponement and then canceling right 10 minutes before the appointment time. Dr. Romano said to me, 'Go to other places' He was arrogant and irresponsible as medical personnel. I had a gum problem and saw Dr. Romano on Jan 14, 2022. After seeing him, I made an appointment on February 25th for deep cleaning. The clinic suddenly postponed it twice around the date, I tried to follow it and rescheduled other dates. I again got the call asking to postpone it before the date. On this 3rd time I needed to care for my teeth, so I pleaded with them to keep the appointment date as-is and they accepted it. Finally, upon my arrival on April 1, Joanne, the receptionist called me and said that the appointment was canceled because the hygienist Meghan should leave soon. I live 73 miles away from the clinic and it is a three-hour drive for a round trip. Should I make the next appointment? I needed to talk to the Doctor this time to discuss the matter not only my gum but the appointment. I talked to Dr. Romano expressing my sorry that this is not normal for the medical industry, much postponing and canceling is not appropriate. Soon he left the spot saying, "go to some other places!". He never asked about my gum condition and teeth at all. No wonder why this happened in this place. I was naive to expect their professional ethics and trust in the patient. I won't go there nor recommend this place.

Periodontal Centers of Rochester at 2081 W. Ridge Road disappointed me greatly in misguiding me…read moreabout payment and my insurance. Since becoming my periodontist, they thought it would be best to have my cleanings done by them. When they called me to set up a cleaning appt., I told them that my new Guardian insurance wanted me to go to general dentist for cleanings. I was told by office staff that the doctor did not have a high opinion of said general dentist and that the Periodontal center would accept my new insurance. I then asked if I should call my new insurance to check, and was told that that would not be necessary. I had my cleaning done there and was billed for the cleaning. When I called about it, I was told that because I got the insurance through the marketplace that it would not be covered. While they said they would work with me on a payment plan, that if I refused to pay, it would be sent to collections.