I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I was skeptical of this place after reading the other reviews, but they were all wrong!…read more Everybody here from the front desk to the tech (Renee) to the doctor was warm and friendly. I was in and out in less than 45 minutes! I highly recommend this practice. (Which means a lot because I am an optician by trade!)

My two-year-old sees Dr. Berman, and we had an appointment scheduled for June 8 at 1:15 p.m. We…read moreended up waiting nearly two hours and were not seen until 3:10 p.m. During that time, we did not receive any explanation or apology for the delay. Waiting that long is especially challenging with a young child, and by the time the doctor came in, my son was understandably exhausted and had reached his limit. The actual visit lasted only about seven minutes, which was frustrating given the significant wait time. I also had to make arrangements for my other son to be picked up from camp at 3:00, so the delay created additional stress and scheduling issues. Dr. Berman was kind and professional, but the office's scheduling and communication process need significant improvement. Patients' time--especially families with young children--should be treated with more consideration.

Dr Ayzenberg was a true God send. I'm an electronics expert but it all came crashing down around me…read morewith cataracts at age 61. My eyesight has always been horrible. Nonetheless, I managed to graduate high school in 2 years at the top of my class. I've personally taken 5 cases to the United States Supreme Court helping the indigent. Now with the aid of Dr. Ayzenberg I can better help the indigent and by proxy the public in general. Thank you to Dr. Ayzenberg for correcting my eyesight in both eyes to where I no longer wear any eyeglasses. Adrian R.

I was very pleased with Dr. Ayzenberg and his staff medical expertise and advanced technology…read moreduring the exam. The doctor followed up with appropriate aftercare. Very professional. I would highly recommend him!

I have been going to Dr. Wyse since before she started her own practice. She is an outstanding…read morephysician. And unlike many doctors, if u have a problem with your vision or scratch your eye, her staff will do their best to make room for her to see you on short notice. I had been to her many times bc of rubbing my eyes in my sleep augh. When Dr. Wyse began her new practice, it took me a while to find her (too long to explain in this review) and at that time, I was sure I had a serious problem. I called and explained I was and old patient but new to this practice and had not known she moved. Her incredible staff found me from her past information (I had moved) and found time to see me within 24 hours, and she diagnosed my detached retina and got me to a specialist in time for immediate care. Basically she saved my eye. Some people have complained about a long wait time. Please understand, if you are going to the very best, you should expect a long wait. Your eye will need to be dilated. You may also be tested for range of vision or blind spots, and based on your description of your problem, her office may decide to do this using equipment beyond someone just moving their finger around. This all takes time, even if you are the only person in the office. What else, when I was there last week, the staff did an incredible job with a busy practice, (made busier by end if year insurance rush) they are thorough and they care. Dr. Wyse herself is the kindest, most knowledgeable and experienced ophthalmologist I have been to and I have experienced the other end of the spectrum too. Last but not least, the office is clean and well maintained. There is current reading material. Have you ever been to an exam elsewhere, where you worried that you may be putting your chin on an unwiped chin or forehead rest? Or the magazines are a year old? That doesn't happen here. In sum, set aside time for your visit because your eyes will most likely be dilated. Bring headphones for an audiobook or podcast and let the staff know u will be relaxing that way. Bring sunglasses if u r driving home on a sunny day w dilated eyes. And know you are in good hands.

My cataract surgery is not satisfactory. I have issues that Dr Wyse said she never heard a patient…read moremention. ALSO...beware of their Lincolnwood surgical center prices. I was quoted one cost, then they billed my BCBS insurance for over $14,000. GET PRICING in writing BEFORE YOUR PROCEDURE!!!!!

updated review My entire family still sees Dr. Frohm and…read morewouldn't trust our eye care anywhere else. Shala has also been so helpful when we've had emergencies with frames and getting us in for regular appointments. We are so lucky to have found them!

Both Dr. Frohm and Shala were great. Second time visitor. No problem booking an appointment online…read more Nice offices, convenient to me. Dr. Frohm gave me a thorough exam using sophisticated (I think) equipment, and clearly explained what the exam said, and what my options were. Then, Shala took me through all the frames. I trust them, and would recommend them to my friends.

Dr. Wu is great. But the office staff can be very arrogant and condescending, especially that…read moreso-called office manager. What a pill! Shirley is okay, just depends on the day.

So far they have treated me well. They are professional modern and up to date. They even take apple…read morepay, and can check in online

Terrible customer service. Haven't been able to get a hold of the doctor to discuss test results…read morefor 3+ weeks. Place runs like a factory and you're treated as such.

I find the services offered here adequate however I don't understand how one basic eye exam can…read morecost $347. According to the billing person, $130 of it was for the "contact lens exam." I had one exam by one optometrist and I don't understand how you can tack on another $130 to the $217 being charged for the basic eye exam for a total of $347 for one eye exam. It's a bit of a rip off don't you think?

What can I say about Dr Kohn, he is simply THE BEST!!. What Doctor goes out of his way on a…read moreweekend no less than to see how you are doing post cataract surgery. Dr Kohn continually gives the best no BS explanation on your eyesight. He is so personable, and friendly. He goes over the health of your eye in great detail and lets you know how things are. I cannot say enough about him, he is the best.

Really cute place. The only disappointment is finding out as I was checking in that they don't…read moretake my insurance. I had filled in my insurance info before my appointment so it would have been nice to know in advance, I would have picked another optometrist that worked with my insurance. Be sure to check in advance.