My review has been deleted. This should tell all loud and clear about their ethics. My family had…read morea bad experience which I explained and they deleted. My mother is still awaiting an apology call from Mr. Peter's for nearly 6 years. THEY DO NOT CARE. Just want $$. This review states I am first to post a review. This is a LIE. Others were posted and deleted like my reviewS.

From the owner: Trust, earned by generations of care…read more Over the years, A.H. Peters has become one of the premier funeral homes in Michigan and the United States. Guided by the principles of excellence, understanding and superior customer service established decades ago, A.H. Peters continues to provide the caring services, sympathy and sensitivity that have become the foundation for the business.

Excellent team servicing for a long time in the area still family oriented. Respectful…read moreknowledgeable and really felt cared for with many family and friends of family funerals over many years.

To whom it may concern, I believe that the absolutely…read morehorrendous demonstration of what this funeral home put my family through last week is worth mentioning. I called the funeral home last week upon the death of my grandmother, on behalf of my grief stricken mother, to talk to Amanda. Amanda should be fired for fueling the fire in a rather interesting family dynamic. This included Amanda not wanting to provide a public document of a death certificate, not allowing photos from my mother into the funeral home and not expressing any concern for our flowers to be placed appropriately. Not to mention the worst of it, but she had the audacity to ask if my mother was attending her own mother's visitation. The nerve of her. All of these issues were resolved once corporate was called. Amanda has no care or concern for our grieving family or any regard for confidentially after it was asked to be kept. I would hope that these statements are taken into consideration when choosing a funeral home.

wonderful funeral director,his son,and family. treated with genuine kindness and a lot of sympathy…read morefor family we were lucky that funeral home was so close. Wonder Christians

From the owner: Family owned and operatorated for over 60 years.read more

Aah, yes, Yelp, the only form of social media where one would announce their mother died only to…read moreawkwardly segue into nit picking the funeral home. You know, just take your loss and turn it into little barbs. So, yeah, my mom died unexpectedly in August and I haven't felt much like writing on here since. The future reviews collection stacks up but I planned to make Kaul next and every time I think about it I'm like nah, later. They did a pretty good job. Mom looked alright in the casket with birds on it they had. She had a bit of a frown, like she was disappointed she's dead. We all were. It was a tough time. Jason met with us for over 3 hours, going over particulars. He was pleasant enough. I could tell he meets with the aggrieved all the time. He did make multiple typos in the obituary but we ironed it all out together eventually. The space was what you'd expect for a visitation, at least akin to previous wakes I'd been to. The adjoining kitchen was nice and the food was basic but nourishing and plentiful. We had leftovers for awhile. Kaul made a nice book from the digitized photos we provided for a slideshow, mailed to my dad. And I was able to make a playlist for the visitation on Spotify but it took a good ten minutes for them to figure out how to get their iPad hooked up to the sound system and a bit longer to get the volume at an appropriate level. Not the hugest deal but at times like that little stressors get magnified. I had this grief brain fog which I learned is a thing. All in all, I do think we sent my mom off in style, as painful as it was. It was my first time losing a parent and this is my first time reviewing a funeral home. I can't speak to the financial aspect as my dad footed the bill but there were no major wrinkles in the visitation. Ample room for flowers and photo boards and for family and friends to visit.

We have used Kauls for many funerals over the last 20 years for our family. We would always…read morerecommend them because of ease, professionalism, and caring employees. When my grandma passed, we of course went with Kauls. From the first meeting to the last, it was a struggle this time. And that is unfortunate because it is such an emotional time. My grandma is a WWII Marine and the director we were assigned had no clue what to do. She told us a ton of faulse information.. like we could not have the Marines at her service because it was on the weekend and they would not come. I had to take it upon myself, during a time of grieving, to arrange and reach out to the military and do the arrangements on my own. The military were fantastic and even scolded the funeral home. When the Marines arrived, they were appalled to see that Kauls had folded the flag wrong and displayed it incorrectly. During such an emotional time you would think a funeral home would offer support.

Review a funeral home? Why not…read more Had my grandfathers funeral here recently. The funeral home was nicely decorated, and had plenty of seating. Chairs and sofas/couches were well maintained. The bathrooms were very clean and nicely maintained. Overall a well appointed location. Our funeral was on the small side and the one next door was very big so we ran out of parking. Might have to have people park in the nearby neighborhood if two big funerals happen at the same time. Please note they only provide coffee and have a water fountain. You should bring bottled water and snacks for your guests. The funeral next door ordered jets pizza for their guests. (cool idea!) We wished that the funeral home had an ice machine, as it was really warm and dry and everyone wanted cold water with ice. Staff were great - respectful, kind, and understanding. I can't speak for pricing, etc as I did not handle that side of things, but overall as a guest it was a very good location.

These people did a beautiful job with my mother. Everyone was treated with courtesy and respect. I…read morereally like the idea of packages it leaves so little think about.

I'm here from California & decided to come visit my Gramms & drop flowers for Mother's Day. While I…read moreknow today is a Sunday you would think on a holiday such as this there would be someone working in the office to assist people like myself...well that is not the case & no one is answering the phones so now I have no clue where my loved one is located. The messed up part is there are MANY people here having the exact same problem!! I've also spoken to other people here who tell me that the office is NEVER responsive so they're not surprised at all that no one is in the office/answering phones. The least they could do is leave some maps out or perhaps put a map of the graves online if they're gonna provide such poor customer service.

I DO NOT recommend to anyone! They took off and threw away a customized banner for my mother. Due…read moreto covid, inconsistencies, lackadaisical attitudes, delivery issues, and time restraints 1 1/2 years after the burial my mom still does not have a headstone! This was all she had. Detroit Memorial Park West is VERY uncaring, insensitive, inconsistent, and rude. Unfortunately, we have laid my mom to rest here, and my dad has already paid for his plot there to join her. My dad chose this location because my aunt is buried here as well. My dad wanted things to be easy for my grandmother to visit both of her daughters; my grandmother is 95. Both my aunt and mom both died of heart attacks. Yesterday was my mom's birthday. My dad, myself, along with my siblings (2) and our spouses went to visit the gravesite. We were SHOCKED to see the small banner missing. However, even MORE disturbing was the rude, nonchalant response from the staff. We were blatantly told: 1. It was our fault since we didn't move it before their clean up time. 2. They remove anything they don't think is nice/pretty. 3. We should have known what was allowed and what was not. 4. NOBODY can have banners. (We see others in the cemetery ALL THE TIME.) 5. NOBODY can have flags. (We see others in the cemetery ALL THE TIME.) 6. NOBODY can have shepherd hooks. (We see others in the see others in the cemetery ALL THE TIME.) 7. This was gone over when we made the arrangements. (It was NOT. As a matter of fact we went over everything with a lady (that appeared there yesterday amidst the conversation and confusion) and when we called back with a question and to confirm some things she was OUT ON MEDICAL AND it was discovered at that point that NOTHING we went over had been entered in the system. We're at the cemetery often, we have other loved ones there asa well, so we see what is there on a regular basis. My mom died of a massive heart attack in front of over 100 people at her 40th wedding anniversary party last year 3/6/22. She wasn't sick. She was up dancing with my dad when it happened. So, yes, we're traumatized and still grieving, AND THIS doesn't help! Bottom line, our customized item was thrown out and all we got was a barely audible, insincere, weak apology covered and loudly surrounded by a YOUR FAULT! I guess it is our fault. Our fault that we trusted YOU to care for our loved one and that we would be able to visit, celebrate, honor, and visibly display our love, but we can't. Not unless YOU like it, approve it, and let it stay IF it's an item notbanned by YOU. I thought this would be more about the deceased and the grieving loved ones, but apparently, I'm wrong. I WOULD NOT AND WILL NOT EVER recommend you to anyone! We deserved more than that and so does our mother! I have a picture of the item and welcome conversation and resolution to this matter. Alana Dillard

The cemetery is beautiful and we were invited to a family and friends day... why was a over zealous…read moresalesman kept talking about his personnel ministry instead of talking about the organization he WORKS for which is WOODLAWN. This effects your future clients when over zealous people and he kept boasting about him being a Minister of the Gospel. I have been at my Aunts funeral the staff was gracious but this Person did not work there at the time. just thought this should be brought to your attention....Our family was honored at that time Really disappointed I the salesmanship of this person.

I was a guest at an inurnment and the care and consideration that was given to the family and…read moreguests was excellent. It was a bit dicey due to a goose nest near the mausoleum, but the staff had extra personnel there to shoo the aggressive goose away without hurting him. The Rosa Parks Chapel is a beautiful, peaceful building. A very touching building to have a brief prayer before the inurnment. And the Detroit history is remarkable.

My uncle passed this week and we had his visitation and funeral at Wujek Calcaterra & Sons. While I…read morewas not part of the planning, I did attend both and felt like everything went well, all things considered. There was a private room for the family for food and drinks and a quiet place to get away.

Wonderful experience. The employees were kind, helpful and effecient! Would recommend them to…read moreanyone.