Love love all the daily pictures. We've been coming here for several years now. Has always been a good experience! read more

So very sad to be leaving Ruffin Inn. I could post a 1-star review because of how the owner reached out to me, and how she made me feel because of 4 stars instead of 5. But I will not. I gave a 4-star review and Mary was not happy about it. She reached out to me inquiring why it was not 5. I was feeling bullied into giving a 5. I told her how my dogs love it there and I thought 4 was a good rating.... We had an exchange and I could go into details, but again, I won't. I don't feel the need to smear somebody and be petty online. I told her I was going to have to think about bringing them back because of how I was being treated but not that I wasn't going to. She basically referred me to other places and cancelled my info and will not allow me to log in. If anyone wants to reach out to me privately, feel free and I will explain further. This note has NOTHING to do with the staff. They were great. Owner was very unprofessional. I was extremely surprised at this. Thank you to all the staff who have loved on my babies. :) read more

The staff is always happy to see my pup...who can be a little standoffish. The give her the time she needs then gets all the attention she needs. I recommend Ruffin in to everyone! read more

Ruffin' Inn Pet Lodge - Happy Camper! - Pet Sitting Near Me - Buffalo, Minnesota

We have brought our dogs to Ruffin Inn for years. It's the only place I trust with our fur babies. I believe the staff actually does care about the animals they care for. I have only had one issue in the years I have boarded at Ruffin Inn and the owner personally called us to address the issue and I feel like he cared and would address the issue with staff. I trusted him when I talked to him and felt he was genuinely concerned for my pets. I have brought them back several times since then and feel confident this is the best place to bring my babies. They get to know the animals they care for and give them lots of love while they are in their care. read more

This place is the best for boarding or daycare! I can't say enough about the wonderful and kind people who work here. All the pets are treated like royalty. The dogs are outside on nice days or play in the big indoor play area when weather is bad. They aren't just locked in their rooms all day like some places do. Ruffin Inn doesn't use any kennels either. Plus they are great with dogs that are a it anxious and fearful. I love the fact they do not do any breed discrimination too! Hands down, would not take my dog anywhere else. read more

Worst experience for medium to small dogs. Brought our two 20lb puppies there. This is NOT a place for dogs 50 pounds and under. Theres large pit bulls, German Shepard's and Doberman pinchers here, all playing very aggressively. We had to keep our dogs in a separate small area, away from the dogs, but they got ZERO exercise all weekend. We picked them up and the owner and her Doberman, gave us back our URINE soaked dogs?!?! Other issues: disorganized check in (no forms onsite?), disorganized check out, and they ask for a tip when signing the VISA form. Stay away!!! read more

All dog owners- know this....I know "Natalie Anderson" and she's NOT who she says she is. Hi I'm david (612) 384-3217. If you want a review, you can talk to me. I like this place A LOT. I have a special case and still dumbfounded at how they treat my dog - they KNOW dogs. Would even bring my children here if they took em'! read more

I cannot say enough about customer service, kindness, and cleanliness for both facilities! The owners and all of the employees deeply care about our dogs. They know our dogs and have deep knowledge of what they need. Our dogs run into the door and love going to see their "friends". Nothing can be more heartwarming to a dog owner. Anytime I have a question, they call or email within a few hours to ease my mind! I am so lucky to have found a great place for my girls! Grooming is wonderful also! read more

Best place to leave your dog. Natalie has Ruffin Inn confused with a previous owner. The new owners have such a good reputation they are expanding and have purchased another building for over flow and training. If your in need of a great place to take your dog for training, grooming, doggie daycare or boarding or even getting your dog chipped this is the place to go. When boarding your dog over night they are not in kennels they have their own private puppy suite. Feel free to go take a tour. The arena is padded so the dogs don't slip and fall on wet concrete indoors. The outside play areas are split up into age and energy levels and the dogs are never left outside alone there is always a attendant outside with them. I call this the puppy heaven. 1-763-682-4247 make your reservations today. I wouldn't take my dog anywhere else. :) read more

I also would NOT ABUSIVE recommend this place because as a dog trainer I have creds and the craz lady claimed she is to and is not. She sprays water in the dogs face when they bark. This is abuse to dogs and traumatized not only my dog but other dogs I work with. This is why it's SHOULD NOT EVER be used. It's not good for the dog mental health and it's proven. But this crazy lady think it's ok to do this to others dogs. Ya not cool with me and that's why I'm done. I am even writing a report so the can be reprimanded for their actions. The best part is they say they treat the dogs like royalty. Not when they spray them with water for barking. How would you like to be sprayed when you talk in the face. I know you would not like it. Nor do the dogs. Stay away from here they lie and don't give dogs their meds. Also, if there is an issue with your dog they don't call you they lie when you get there to pick up and make choices for you on what's best. For example, the crazy lady said my dog bit dogs!? Yet when I asked for proof she could not give me photos of this issue and also could not look me in the face when telling me. Then when I was leaving she said no he did not bite any dog. Yet if he did it was because he was sore and he was sore because they did not give him his meds. Therefore he was protecting himself. So, If I dog bites another dog you take photos and call the owner. I never got a phone call but was told this why I got him. She also said she was going to call the cops because my dog was aggressive. He barked at the group of dogs like any dog would. That is aggressive!? Wow crazy lady you should not have a kennel if that is true. You don't do that with kids and dogs are your kids it should be done the same. Make the phone call to the owner. She said there are vet bills I said fine show them and I will pay. Never saw them. At my doggie day care it is we call. Stay away this lady and her husband are NOT mentally or educated to care for your love one. You can't just like dogs to have a kennel. I have been there 3 times. Each time has been more worst than the last. Chain link fence super danger for dogs. Want more contact me and I will give you more. This place is wrong. read more