I popped in here with my tiny girl last weekend and was greeted pleasantly with "nail trim?" This let me know immediately that 1) they're efficient and 2) they're a popular drop in groomer. The groomer, Heather, whisked Ruby to a grooming table in the spacious, airy back room which is in full view from the front lobby - I appreciated this so my pup and I could see each other. Heather did the best job ever on her nails, using the dremel, and she was very gentle with her. No stress for anyone. She advised me on future nail care to work on shortening her nail quicks, as well. We'll definitely be back! read more

Rufus DuMonde Pet Salon - Ruby getting nails did - Pet Groomers Near Me - Madison, Wisconsin

The woman was extremely rude to us about our rescue dog. We aren't sure what breed he is or how old he is, which clearly irritated her. His fur was not in great condition (hence why we came to the pet salon) but she made me feel like a terrible dog owner and told me she'd have to shave the whole animal to fix it. I took our dog to Groomingtails in Middleton and had an awesome experience there - his coat is in great condition now, no shaving or dog mom-shaming necessary! read more

Heather is a true dog whisperer! Brought my Taco Terrier, Jackie Osassis in for a nail trim today and she immediately took to Heather and in a couple minutes the nails were trimmed and we were on our way! Jackie never lets "new" people hold her or even touch her without snarls and barks. During other nail clippings at other salons she has had a horrible time. This is the first time she we calm and mellow! Next time we are traveling through Madison we will be back for a nail trim! read more

Today was my first time having our 2 Portuguese Water Dogs groomed at Rufus DuMonde Pet Salon and I can't help but to keep smiling at the work that was done. The work our 2 PWDs needed seemed extensive, especially since one is a 5 month old puppy. It's tough to find a place that will cut our dogs the way we like and this was perfect. The consult before the grooming was great and I'm just thrilled. I will no longer be searching for a place to get our dogs groomed, because I have officially found it! THANK YOU SO MUCH! read more

Rufus DuMonde Pet Salon - Jasmine, 10.5 yrs, summer cut on our Portuguese Water Dog. See our other PWD, Wiley. - Pet Groomers Near Me - Madison, Wisconsin

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Great experience. I dropped my girl off with Paula and she phoned when she was nearly done two hours later. I found my happy dog fresh and clean with trimmed nails and a summer haircut. She even put two little bows in her hair, which was a funny surprise. It is two days later and she still smells great and is ready for summer heat when it gets here. read more

Rufus DuMonde Pet Salon - Pretty adorable girl - Pet Groomers Near Me - Madison, Wisconsin

We love this place! I don't know what this other guy is talking about. The crew at Rufus are always bright and friendly, and have a great rapport with our pooch. We tried a few different groomers in Madison, but none could follow our instructions, and couldn't figure out how to cut our Jack Russell-mix correctly. Went to Rufus and our little guy came back handsome as ever, and fresh-smelling, too! We're customers for as long as we are in Madison. The only drawback is they are tough to get into -- appointments are usually booked a month out, so call well in advance. read more

I've tried twice to make an appointment at Rufus DuMonde. Both times (years apart!) I was told they are not taking new clients. So to read that some people are getting drop in grooms makes me pretty unhappy. I was told there is not a waiting list...all of which leaves me with the feeling that this place is like a club to which I will never belong. I mentioned to them that they should say "no new clients at this time" on their website, to which I received a fairly noncommittal response. Suffice it to say, I WON'T BE CALLING AGAIN! I went to EarthWise on University Avenue and had an excellent experience. If you want your (and your dog's) self-esteem to remain intact, steer clear of Rufus DuMonde!!! read more

I have been to many different dog groomers throughout the three years I have had my beautiful poodle mix. Laura does a superb job each and every time with Madison, and Palmer (the new addition to our family), a black labradoodle. Laura is very talented and extremely sweet. I recommend Rufus DuMonde 110%! read more

We have 2 border terriers that have been hand stripped twice at Rufus Dumonde. They do an excellent job hand stripping their coats. Salsa and Diva do not mind having their special time at this salon/ spa. They come out smelling and looking pretty! I highly recommend this salon, especially for wire coated terriers. The two groomers, Laura and Katie, are excellent. They are very attentive to the dogs' grooming needs as hand stripping is labor intensive. read more

Violet loves going to Paula who does an outstanding job making her even more beautiful than she already is. We love this pet salon and highly recommend it! read more

In one word - AVOID! Petco could do a better job. I took my dog here, and they had her ready in one hour. One hour? That isn't enough time to wash her. They do not hand trim. There was no fresh smell on my dog like there should be for a few days after a complete grooming, I am sure there are better groomers in Madison, I will find them. read more

I'm so happy I looked into Rufus du Monde for cat grooming. Their name coupled with their Willy Street location led me to assume their pricing would be expensive. However, they are the cheapest cat groomer I've yet to find in Madison. $65 for a lion cut, including a bath and blow-dry. What a treat! The whole event took less than two hours. Do plan ahead though, they run by appointment only and were booked out three to four weeks when I scheduled. Overall A++++ read more

Great place. Only place that takes the dog and does the dog right then no waiting all day and the dog sitting in a kennel.

Paula did a great job simply trimming my kitty's nail today. I called and they said to come on over anytime. My kitty is a handful and they were nice and patient. Great location and pricing! read more

They do a great job on my poodle here. Very attentive, thorough, and skillful grooming. Nice low-stress environment for my pup too.

The only place in town I will take my dogs. I have a terrier mix and a giant schnauzer. The terrier gets hand-stripped by Laura. Few groomers still hand-strip. The giant gets shaved since she is no longer in a stripped show coat. The owner, Laura, and her staff are friendly and the shop is nicely kept. The dogs smell and look wonderful when they leave. Couldn't be happier! read more

If I could give 4.75 stars I would. Almost perfect. We sent our corgi fluff there for grooming. They did a great job trimming him and his coat was so wonderfully soft again after his bath. He even smelled great! They missed one or two mats (that's why I say almost perfect), but he was happy and relaxed when we picked him up. I would definitely recommend Rufus DuMonde without hesitation to anyone who asks. read more

I had an awesome experience at Rufus Dumonde! I took Sully, my two year-old Maine Coon, in for his first ever lion cut with Paula. She did an excellent job. Sully was done in about an hour; his cut looked great, his nails were trimmed, and he didn't seem too stressed out by the experience. Sully purred the whole way home in his cat carrier-- I think he appreciated his new cut, too. Paula definitely knows what she's doing when it comes to grooming cats. We're totally coming back! read more

I want told that they're at capacity and wouldn't be taking on any new clients. I thought that was very unpleasant because you offer services but not to me. Especially when I see people with walk in reviews. I'm lost. read more

We came here with our goldendoodle puppy, with quite a few matted areas on his body. We initially went to PetSmart where they pretty much told us they were going to cut him from head to toe. We were completely devastated because of our pup's gorgeous fluffy coat. After meeting with Paula, who gave excellent reassurance, we ended up with a still fluffy as can be pup with his matted areas gone. The pricing is quite reasonable, because you definitely pay for what you get here. Paula did a wonderful job with our pup and we will never go anywhere else again. read more

I made an appointment with this place, and I explained that I knew that it would take 4 hours to properly groom my 9 year old Leonberger. The appointment was a 3:00, and by 3:40 they were calling me requesting me to come and pick her up immediately! Why? They claimed that they needed 7 hours to groom her versus the normal 4 hours that other groomer needs. Personally, even though they said that "they have groomed Leonberger's in the past," I truly believe that they did not know what one looked like, until my dog appeared in their shop, and when they saw her size, they freaked out! When I dropped the dog off, she was dirty, but when I picked the dog up, she stunk! I had to drive home with the windows open while trying to figure out what they did to her in the 40 minutes that they had her. When I got the dog home, I realized that she had pooped all over herself, which she has NEVER done [even as a puppy]! They obviously did something to my dog, in that shop, to frighten the crap out of her. Definitely stay away from this place because they do not know what they are doing. read more

I brought my papillon dog, Vivie here yesterday for her first grooming since adopting her. The staff was helpful and knowledgeable in helping me decide what kind of cut options I had for her breed. The groomer even gave me some pointers in brushing her, as I am a new dog owner. I really appreciated how much the groomer seemed to like dogs. The cut took less than an hour and a half, and my dog was happy when I arrived, not scared and confused like sometimes dogs can get when you leave them in new places. I'd definitely recommend! The staff is friendly, knowledgeable and best of all, will really like and take great care of your pup! read more

Super fantastic service! I have a long-hair Maine Coon-like cat who was matted. Jamie took great care of him, did a wonderful job and he looks AWESOME!!! I will definitely go here again :) read more

We took our papillon there for her first grooming appointment since we adopted her--they butchered her! We discussed what style we'd like and how much hair to keep around her ears (the defining characteristic for papillons) and when we came to pick her up her ear hair was all gone, her tummy was quite bare, and she had cuts on her legs, which they never told us about. NEVER AGAIN! (I was inspired to write this comment after walking my dog this morning and talking to another owner who had a horrible experience) read more

Double-coated dogs don't easily regrow fur, so most salons take care to get permission to trim even snarls. Rufus DuMonde Pet Salon did not. And what's more they did it to our dogs twice, and they did it defiantly, without apology or sympathy. When they first ruined the coats of our two double-coated dogs, Pinkus and Gazelle, years ago, we foolishly forgave them and did not even ask a refund. We trusted they would not repeat it. We continued for a while without incident. But now they have done it again--to Gazelle, who is shorn of her ringletted hind "skirt," and pretty cascading "collar." They excuse themselves by saying she had "mats" under her tail. If so, given our history, they should have gotten permission before radical cutting, or, better yet, taken the time to cut slightly and vertically and then combed them out. Instead they took the lazy way, and now they are taking the hostile way and refusing to compensate us after-the-fact for the first incident as well, for which we should have earlier asked a refund, rather than forgiven them. We want a refund for two full salon visits. And we want to warn anyone doing business there that this is not a salon that handles problems well. Anyone can smile at the cash register, when all goes well, but true professionals handle customer complaints respectfully and responsively. Owner Laura Anderson is more interested in winning arguments than doing damage control---for herself and her customers. read more

I've been going to Rufus DuMonde for two years and they are fantastic. They are always considerate. My pomeranian is really anxious, but they always treat her carefully. When she was having allergy problems and was itchy and sensitive they made sure to use soothing products. Her cut is always cute and how I describe it. I highly recommend them to anyone. read more

I've been taking my Newfound there for over a year. They are fantastic. I've tried other places in town but none compare. I came upon this site just as I was looking up the phone number to schedule another appointment. Anyone who can do a great job on a Newfie is a great groomer! read more

Took my wiggly Labrador for a nail trim - first time at Rufus DuMonde. I love the fact that I didn't need an appointment and didn't need to leave my dog and come back. Great service and very friendly staff. Given the service, price and convenience I will be back! Thank you! read more

We took our two dogs - Chow-Keeshond mixes and couldn't be happier with the quality and effort put into these dogs. They have double coats, fluffy tails, fuzzy butts and fur growing everywhere! Our two boys were washed, brushed, combed, clipped, nails trimmed, and looked and smelled great! These were not easy dogs to groom! They are well behaved dogs, but they take forever. The staff at Rufus DuMonde worked well with the shy-guy and the skittish guy and took their time to do an impeccable job. Their prices were by far the best! Most places won't even try to do these dogs but not only were they welcomed by Rufus staff, but they were competently and affordably groomed. read more

I *always* take my dog here. They do a fantastic job with my old Bichon, she comes back white as white, smelling fresh, and most of all -- she comes back HAPPY. read more

A small shop that is friendly and clean with fair prices. Kudos to Kaity*** What a wonderful job you did on my Golden Retriever Diesel. I was nervous leaving him and was not sure how he would tolerate being groomed. Being the shaggy, matted mess that he was I knew you would have your work cut out for you. (no pun intended) Diesel smelled great, looked sharp and he definitely feels proud of his new look. Looking forward to bringing my other Golden in for grooming with Paula next week. read more

I loved Rufus DuMonde! Their staff actually cared about my older dog and took their time with him making sure he felt right at home. He never looked better. The first couple places I tried in Madison after moving here sucked. So relieved I found a groomer who actually loves dogs! I'll be back and will recommend to all my friends. read more