Great experience! We reviewed carpet samples at home, selected what we wanted, and arranged…read moreinstallation. The carpet looks great and feels great everything went according to plan.

My next door neighbor had Carpetland install hardwood floors throughout their house. Based upon…read moretheir recommendation, I hired Carpetland to replace the carpet in my upstairs hallway and the stairs to the first floor and basement after my wife slipped and fell down the stairs on some old carpet. We replaced the carpet with the same hardwood that we have on the first floor. The job went fairly well. There was a language barrier, as the crew that was sent either did not speak English, or did not speak it well. There were a few hiccups, but they were resolved without too many issues. Fast forward about 7 months. I decided to surprise my wife while she was out of town and had the first floor refinished. I specifically asked if the job could be done within my timeframe while my wife was out of town. While I was told that there would be no problem, I was not told that the tradeoff would be only one coat of polyurethane instead of two. That second coat makes a huge difference! Again, a crew shows up and language is an issue. I tried communicating as best I could, but they did not seem to understand. Dust control was a major issue. I am still finding areas of my house other than where the work was done covered with dust. The floor was gouged just inside the front door. Whoever was using the sander must have been doing on the job training. You can see where he changed directions with the sander and I still see swirl marks on the floor. The foyer was not sanded evenly, but the crew leader swears he could not see it. After registering my complaints, John-the sales rep-was very apologetic and offered to send the crew leader out to make things right. Roberto came back two days later and tried to gaslight my wife and I. He insisted that there were two coats of polyurethane on the floor...even though he wasn't not even present when it was applied. He did (mostly) fix where the floor was gouged. The non-English speaking crew returned the next day to apply a second coat of polyurethane. It is interesting that she spoke English well enough to ask for payment before she left. Once the floor dried, I noticed spots that were missed. I reached out to John again and he assured me that he would have Roberto come to address any concerns and he would return with him. It was at that point that I made the mistake of paying the invoice. I have not heard from John since. My next project involves replacing all of the carpet on the second floor with hardwood floors. Guess who will not be getting the job?

I called Domimex to ask about cleaning and repairing a beautiful 10x14 rug in our bedroom that had…read moreseen better days and was so impressed with Juan and team's prompt, professional communication from start to finish. We settled on a fair price after I shared some photos of the area needing repair and were impressed by their honesty, great pickup and drop off experience, and their clear commitment to ensuring we were ultimately satisfied with the end result.

RUGS!!!...RUGS!!!....RUGS!!! FROM AROUND THE WORLD!…read more (Yes, this is the "secret" place people had been raving about. It was recommended by a top DC/Inter. designer.) When goes to rugs, from the modern to the traditional, from the lower to the higher end, we all want to find a place where not only offer a variety of them, but offer the following; *Knowledgeable service - when goes to rugs, Fernando is the subject matter expert in the Nation's Capital and surrounding areas. Not only he knows about them but the history behind them and what I can do to keep them amazing. *Attention to detail, *Rug repair, *Rug resizing, *Rug cleaning, *Custom cut rug pad, *Pick-up and delivery (within area limits/ restrictions). **Last but not least.. Confidentiality- they keep the list of their clients confidential, private. This is a all around, inclusive service. Love it!! *ON TOP-- Accessories- a variety of one of the kind and unique to complement any design. Yes, I bought few :). First Impressions: - Easy to find - Parking - Wheelchairs accessible \0/ In general: -Their rugs selection is problably some of the best I ever seen. -Their vintage items are in excellent conditon. -Good mid-century, Asian, art, and modern pieces. -Excellent for a QUALITY and budget conscious person. -Prices are on point. Tips: -If you are interested in anything, let Fernando know ( 5712697459) asap, before someone call and snatch it from you. Follow by email (domimexrugs@gmail.com) . -Since I been using them for some time, what Fernando said...goes. No reason for me to question. He wants what is best for the costumer, and it shows. Disclosure: -This is my first review after multiple times using their establishment. -I want to be sure my experience wasn't a one time and I was ready to share this "secret" place with all of you. #rugs #antiquerugs #antiques #rugscleaning #rugsrepair #accessories

Great service, very friendly employee when I walked in :) Saw they had some loose vinyls and he…read moregave it to me for a very nice price! Would recommend coming here Limited store selection options because they're trying to sell everything but still some great items left

Great shopping experience without hovering salespeople!!! The upstairs warehouse is no longer open,…read moreand they will order items not available in-store. The prices are much better than the chain furniture stores. The salesperson discounted every item and included free delivery and a 2-year warranty.

Our experience with J & J Oriental Rug Gallery has been exceptional. I first contacted them with a…read morequestion about the value of a rug that had been given to us, and Joseph, with no strings attached, volunteered information about identifying it which was extremely helpful. It wasn't until weeks later we decided to have it cleaned, and now, because of the amazing knowledge, customer service and experience we decided to have them sell it for us! We could not be happier with this company and look forward to a long friendship with them! I've attached photos of the Gabbeh rug that was cleaned by J & J and now for sale!

We had a misunderstanding with this company about a rug purchased - but they resolved it to our…read moresatisfaction. Their collection of rugs is quite lovely.

The carpet technician came to the Condo in a timely fashion. It was very easy to get an…read moreappointment and the quote that was given was in a very professional format. Unfortunately for Carpet City, but very fortunate for us the Condo sold before we had a chance to work with them.

Based on all the five star reviews, I would hope my experience was the exception. I scheduled a…read moreconsultation to get a quote and got a no show. Pretty straightforward -can't rate them on any other point other than their disregard for a scheduled appointment. Funny enough, after the first no show, they offered to make it worth my time if I gave them another chance. Shame on me. I scheduled again only to have another no-show from Carpet City. I ultimately hired a different contractor that showed up.

They did a fantastic job on a large and very cherished Persian rug. I'm so happy - just amazed at…read morethe difference. I highly recommend them!

Fast service. Reasonably priced. My Persian rugs were cleaned + dried w/ care, as they will be in…read morelong term storage for about 2 years. Absolutely recommend this place!

This is the second time I bought a rug here. Very high quality and great customer service!read more

The owner is exceedingly knowledgeable about rugs of every kind. His shop has the largest selection…read moreof rugs that I have ever seen in my life. We bought a beautiful runner and are enjoying it.

Take 3-7k in carpets, add dog, and shake. My dog managed to hit every carpet in my house with some…read moresort of glorious Pollack explosion over the first few months of my move in. Not only did the brothers save the carpets the price was beyond reasonable (100 or less) and the quality was perfection. One carpet was hand dyed, so the red ran into the white creating a pink mess. After deep sobs and a momentary flash of a shelter drive-by. I hugged the dog and went to the brothers. They cleaned and returned the white to white. All was right with the world.

Wonderful shop with great service. So happy they're in North Arlington, very convenient (for me)…read morelocation at corner of Glebe and Langston. Needed rug cleaned and they charged a reasonable price and since I needed a rug pad, bought a custom one cut for my rug. Rug looks great and pad is very squishy and thick. Very knowledgeable and friendly service, thank you Paul!

Yes - nice workable remnants as well as area rugs and commercial tile rugs. The owner was upfront…read moreon costs and allowed me to browse.

We ordered area rugs for two large rooms. Wan worked with us to find the right style and came to…read moreour house right then to remeasure the rooms to ensure we had the proper sizes. The area rugs were ready on-time and were delivered when promised. After they arrived, Wan volunteered to come to our house again to help place the rugs and the padding professionally. She was always cheerful, professional, and very knowledgeable. Our area rugs are now in-place and look great. We are planning on ordering rugs for several more rooms of our house from Carpet Palace. I want to thank Wan for her hard work, patience, and going far beyond the normal sales effort. The entire process was smooth and professional.

Ken was my technician and he explained exactly what he was going to do. He did a great job and I…read morewould recommend them any time. Wendy K

Great service from pickup to delivery of my 8 x 10 wool carpet. It looks great. The office staff,…read morepickup man, and delivery men, Carlos and Hamilton were respectful and careful to put it exactly where I want it as before.