Had a sizable hoard of trash in my bedroom from years of piling junk. About 14 kitchen waste bags…read moreworth. Also some electronic waste, old clothing/shoes, and a tv. Way more than I could put on the curb. It was raining and two days just before New Year's and these two women came the morning after I contacted them! Cost $175! It's rare when the price I imagine is the price I get. No surprises, very reasonable. I chose Mary and Michelle because they not only take your garbage but also donate worthwhile items to the homeless in your stead. Very sweet women and very fair service!

Quick, efficient, and really nice. Really great experience with them. I definitely recommend!read more

4 people came to out house 3/26/26 @ ~9:30 cleared in 1hr & 23min, Happy w the results as it's been…read morean issue for awhile. I'm not sure I properly remember the first two names, (maybe a Dylan) & a blonde guy w sleeve tattoo's. Thank you very much .

This review is based mainly on the functionality of the website and their hidden pricing tactics…read more I'm writing this so others can avoid the mistake I made and be better informed consumers (see pics for pricing). I needed to get rid of a couch. It's an L-shaped 'sectional' couch in the sense it has two pieces that slide together. However, it is overall not too big (both pieces approx 6 feet long by 3 feet wide). It's made of run of the mill fabric and all cushions and pills are removable. It's incredibly light weight. Options I considered were Facebook marketplace, donating to Salvation Army or Habitat for Humanity, or a junk removal service. I didn't want to deal with strangers on Facebook marketplace, so figured I'd save that for last resort. Donating to Salvation Army or Habitat for Humanity seemed like the best idea. However, the Habitat for Humanity website is rather difficult to navigate and I struggled to find an easy way to schedule a pick up. Salvation Army offers a pick up service, but they only come on Fridays (in my area) and there's no timeframe given. Thus, I found myself on the 1-800-GOT-JUNK website which has several problems of its own. The biggest, though, is the lack of transparent pricing. After following some links saying I could get a quote by entering basic information, I was surprised to find out that instead of receiving a quote online, I had actually booked an in-person appointment. This seemed incredibly misleading, but I figured might as well have them come out, that way they are already here and can take the couch. Looking back, this is exactly what their marketing scheme is because it's a lot harder to tell someone "no" in person, when they are standing there willing to haul something away. I did end up getting a coupon via email, and added that to my appointment. However, on the day of the appointment I was told the coupon was not valid because of the fine print, which states "Valid for participating franchises only. Offer not valid on standard item pricing or minimum loads. No cash value. Cannot be combined with any other promotion. Not applicable to booked or scheduled jobs." The key part is 'offer not valid on standard item pricing,' which apparently removal of a couch is consider to be part of their standard item pricing. Welp folks, it costs a lot more than you could imagine to get "junk" hauled away. Because my couch has two pieces and is therefore a 'sectional', the price was $238. The crazy thing about this is that for an individual couch, the removal fee is $109. That's right, you could have 2 separate couches removed for a cheaper price than 1 two-piece sectional. I pointed this out to the employees who came and they agreed it seemed silly. I even asked if they would consider my two sectional pieces as two individual couches to save some money, but that didn't work. I understand that some "sectionals" may have more than 2 pieces, might be made of leather, with potentially reclining seat features that make it incredibly heavy. For that, I would understand charging more than two individual couches. But it just seemed astronomical for how small and lightweight my couch was. The most frustrating part is that I fell for their hidden price, on-site quote tactics and ended up just saying screw it, they're already here and can take my item right now, so I succumbed to the $238 fee. But, the rest of the day I had a huge pit in my stomach realizing how much I had spent to remove a couch. Am I glad the couch is gone? Yes. Do I feel like I got absolutely fleeced? Also yes. Would I ever use 1-800-GOT-JUNK again? Absolutely not, I'd rather take my chances leaving my item near an alley dumpster. If I had it to do over, I would rent a U-haul and take it to a donation center myself, as this would have been way cheaper. The only reason I'm giving this 2 stars instead of 1 is because the employees were extremely friendly and respectful. They communicated well leading up to and on the day of my appointment. I hope this review helps others, and at the very least, allows others to be informed of their prices via the uploaded pictures.

Had a leak in the basement, coming from the kitchen sink drain. Called these folks and they came…read morethe next morning. Josh called day of and said they could come a little earlier than the appointment window, which worked out fine. As I suspected the 60-year-old drain pipe had a hole, actually a crack when he pulled it off. He fixed it right up, and though we know the rest of the pipes, original to the house, will need replaced eventually this got us going again. Price was reasonable for what it is. Service was great.

I was charged $318 for service call. All that I got done was to change two water filters (that I…read moresupplied) and got a hose unstuck from the outside. I will ask the price first...

Always great finds and a friendly staff. Clean and organized areas. Spacious layout and easy to…read moremaneuver

Tony and I was in the area and stopped at Salvation Army to see if I could find anything to…read moreupsell.. per the Flea Market show on GAC upselling is when you find something and make it better..so that was what I was searching for... Tony was also looking for some work jeans at a reasonable price. No need to pay full retail for jeans for work that are going to get all stained up anyway. But again we found nothing, today we were more window shopping but in this case bin and shelf diving/shopping. The store was large and slightly bit musky smelling like something had been under some major water and caused damage. But the large windows made it sort of light and airy too..I would definitely shop here again if I was in the area.