It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

They do stuff u authorized which has nothing to do with the services u agreed to pay for/brought…read morecar in for. May 2024 took car in due to brake lights in dash came on. And the heat sent working. 3 appt later and I still have no heat and the dash lights are still on. They literally charged me $1300 and replaced a brand new thermostat with a twice as expensive new Thermostat which was never the problem oh and they changed and charged me for WINDSHIELD WIPERS which I never ok'd or was even asked about. So because I'm a woman they bullshit me with "it's probably just a censor or something no big deal And when I ask questions they act like im crazy and causing a scene. Sometimes they even charge me just to look at the vehicle. well now they claim that my frame is rotted through funny you did the back brakes a year ago and mentioned zero about frames or rust. So they won't send me any pictures of said rust they neglected to mention. So I call to ask which part if it was the rear subframe that was the issue and they literally wouldnt answer me and told me to take it to another shop because they won't work on it. Gee so glad I drop $1000 every time for absolutely nothing! Still no heat and still have the brake lights on the dash. Don't waste your time on a lousy offer to refund the windshield wipers. they are overpriced and do half ass work then treat u like u r the problem because they don't listen or care about you and it is the most ridiculously expensive place but the only shop located downtown. I have taken 5 cars to them and they encourage me to junk them because they are too lazy to do the work and to do it right the first or second time so third times isn't a charm. they said I could go drive it for the next year yeah right so me and my kid can be on the highway and the frame fall off her thanks so does that make them liable for oyr lives and any property damage bc they were the only ones who I paid $1400 to fix my vehicle and they instead basically totaled it on me and blamed me for it. Well we barely had snow this winter and MY CAR HAS NO HEAT SO I COULDNT EVEN DRIVE IT THIS WINTER! and they still have never produced photos from any other visit although they claim the rust is much worse than last year and claim they sent them. So they send another message saying here's from last year and guess what the link wasn't to anything! They are full of shit to be charging me $1300 and telling me to take it to another shop and not answer a simple yea or no question about the sub frame. They claim to have some super diagnostic computer yet couldn't even figure out why the brake light and abs lights were on (Which is diagnostic obviousl so dont get ripped off and disrespected) take your car to a reputable auto shop who will work with you on price and will not do a worthless inspection on other stuff while not correcting the issue you are being over charged on parts and labor for. Even my alero brakes went out two days after they repaired the brakes. well This was the last second chance they get with me. U fortunately I will have to take my vehicles across town but if I'm getting actual customer service it's worth it. This place is a joke.

Matt is an absolute angel!!…read more The steep pitch of the Ichiban exit (yes I was driving at a normal speed and yes others have had the same trouble! - but no, the restaurant hasn't fixed it ) caused my car to bottom out and knocked my bumper RIGHT OFF!! We heard a bang and a scrape so immediately pulled over in to the first parking lot, which happened to be Vaughn's Automotive. We called the 24 hour emergency number and Matt came right over to help us! He patched us back together so we could safely drive until we can get a more full repair. He was competent, he was kind, he was helpful, and he was funny ... he took a bad situation and made it as good as we could've hoped for. This is a great and honest and kind man! You can feel confident about placing your trust in him! I drove from Rockford to visit my daughter and thanks to Matt, we still made it to line dancing!!

I was stranded at home with my 2004 BMW parked on the street across town since it stopped running…read moresmoothly. I thought I may have needed to have the engine replaced for thousands of dollars. Matt, the owner, picked me up at home, took me to the car, ran the codes, and figured out the issue was a loose air intake duct. He tightened that and my car was good to go! If I had gone to anyone else, like a BMW dealership, I'm sure they would have taken advantage and overcharged me for a simple fix. I'll be having all my cars worked on at Vaughn's. He's earned a lifetime customer. Best experience I've ever had with a mechanic... Honest and dependable! That's what you want in a mechanic shop and that's exactly what Matt and Vaughn's delivers!

I have been going here for years and never had an issue or concerns…read more Trustworthy, reliable, honest, every positive word explains this company,

The owner's ego though. I was driving and rolled my window down, because it is perfect weather to…read moredo so, and he literally yelled at me asking if I have a problem. I am sorry, but apparently you cannot roll any windows down and listen to music while looking at your surroundings because he may think you have an issue. I hope you do not have any kids or grandkids. Your a grown adult yelling at a stranger who is half you age, if that. Don't worry, you know it is him with his license plates being TOPSHELF.

My son was having car trouble and they got us in the next day and said he needed a certain part,…read more but they don't put used ones in. So they charged a very minimal price and we were happy with their service and friendliness

Wouldn't have my car worked on any other place in the state! Great owners, friendly environment,…read morehonest people! They will even pump your gas for you! Great convenient store full of soda, snacks, freshly popped popcorn, coffee and more! Also have a nice location downtown Dubuque that is easily accessible near different businesses.

Had a professional experience. He arrived on time. The service was quick. It costs no more than…read morewhat he quoted.

From the owner: At Ry’s reliable Repairs & Auto service, we take pride in offering reliable, affordable, and…read morehigh-quality services you can count on. Whether you need help around the house or under the hood, we’ve got the tools, skills, and experience to get the job done right—the first time. From small home repairs and general maintenance to full-scale renovations, no task is too big or too small. Need a room painted, drywall patched, doors adjusted, or fixtures installed? We’re on it. We also specialize in auto repair services including brake work, diagnostics, oil changes, tune-ups, and more. We’re locally owned, fully mobile, and committed to honest work and customer satisfaction. When you call us, you get dependable service with a personal touch—every time. Home Projects. Car Problems. One Call Fixes All.

My son suggested Auto Dynamics while we were visiting him in Dubuque and our car started…read moreoverheating and power steering went out. I called these guys and they found an opening and had the car diagnosed within an hour or two and had it fixed a day later. They are very polite, communicated the issues and the cost of repair. Would HIGHLY recommend them!!!

Ray P. I highly recommend Auto…read moreDynamics because of the way everything is explained to get your vehicle back on the road. Great service and good people.

quick to get an appointment, which I appreciate. There is a severe lack of communication , when I…read morescheduled an oil change, and requested someone to take a look at my tail light, the man on the phone said , yes we can do that. Brought my truck in yesterday, oil change was fast, I mentioned did u take a look at the tail light? the man at desk said, you didn't say that. Are you telling me I that I am lying? The BIG problem is when scheduling you don't ask my name, number, or what I drive. Do you write ANYTHING down? maybe if you did, you would remeber specific requests. Very disgusted with service, Is it because I am a female? I ask a question, I get a blank stare, or a one word answer. Thanks a lot guys.. going somewhere else next time...

I have used Shawn's services for many years now. He never lets us down. He has saved us money in…read moremany instances and goes out of his way to do the job or answer any questions. His employees are very diligent and helpful as well. I've suggested Procare to many people who all seem happy with their work and pricing.

I would not purchase from this dealer. Hidden pricing dealer…read morelooking to take advantage of buyers. I've been to GMC and Chevrolet dealers across WI, purchasing a truck in Illinois and numerous vehicles across WI with only 1 transaction being as bad as this one. The dealer created stipulations relating to the manufacture discount I had. They informed me I I had to trade in my vehicle to use the GM code given to me by the manufacturer. They also lied about the timeframe to receive a truck while trying to overcharge. They told me they didn't need any money down and that I could order a truck without any commitment which is against GM policy... they're doing bad business to try and get your order and then force your hand. Bad bad bad business going against manufacturer policies. The sales tactics are downright bad. Do not buy, and do not commit to sales in writing as you will be held responsible for that vehicle if you don't accept it. Find another dealer. This is a BAD dealer.

Strange experience…read more Found a vehicle I was very excited about on their dealership website. Got financing pre-approval and asked them to call me to finalize out-the-door price and to send them any paperwork they needed. Like most dealers nowadays, I noted that they offer home delivery. Their radius is 200 miles. I live 180 miles away, and offered to meet them outside of town (major metro area with lots of traffic) to accept delivery to save them some time. I have done this with my past two vehicle purchases from other dealers and it worked out great. This morning I get the callback from the dealership, and the saleperson LEADS the discussion with "We only home deliver new vehicles. You need to find your own shipper." Didn't want to talk price. Didn't bother to offer any shippers the dealership worked with. Didn't offer to move the car to one of their other four dealerships that are considerably closer than East Dubuque. Just led with "We only deliver new vehicles." I thanked him for the call and his time, assuming they were actually interested in taking my money and finding a way to make a deal, but surprisingly, the guy just hung up on me. Like I said--strange. I guess they must be flush with cash from local buyers these days, perhaps? Maybe the salesman who phoned hadn't had his first cup of coffee yet, or wasn't the sharpest tool in the shed from the get-go? Who knows? What I do know is that I will take my business to more reputable dealers who are interested in selling cars, as this dealership apparently isn't.