It seems like my experience is in line with many other. I've used Tammy for almost 5 years and she's been decent. However, she cancelled my last appointment and then didn't show up for the reschedule. I tried to reach out to her only to find out she blocked me. This is very unprofessional and certainly not someone I want to do business with. read more

Very odd - We used Tammy for several years. She no called no showed us. We sent FB and text messages asking if she was okay. She blocked us on FB and won't return the text. However it appears this is what she does to others. Very unprofessional read more

Running Dog Mobile Grooming - Texts messages - Pet Groomers Near Me

I wouldn't give her NOT 1 STAR!!! As far as grooming skills? She is GREAT! As far as scheduling? Absolutely they worst! She no called no showed on us. Then if you look at her other reviews it's the same complaint. Notice that she doesn't have her reviews turned on with Facebook. She's not listed with Google due to reviews! She is hiding her reviews! Do NOT waste your time!! Poor service with absolutely no regard for other schedule and time it takes to have her come in the first place! read more

First time having our dogs professionally groomed. Tammy was right on time and our dogs loved her immediately. I was worried with it being their first grooming and she put me and the dogs at ease right away. HIGHLY Recommend!!! read more

I'm not going to disagree with other reviews that discussed difficulty getting appointments. Have had that issue in past as well. But she does a really nice job with our dog and is always friendly and pleasant. read more

Very disappointed in Tammy. She has been grooming our dog for several years, and then just disappeared. No communications, no replies to texts or phone calls - no nothing. We were worried about that something had possibly happened to her, but now learn that just dropping clients with no word is sort of her business model. It makes me sad. read more

STAY AWAY!!! Our experience with this groomer was LESS than stellar! Fairly slow response time to appointment request, then once we were "established" we'd have an appt set and inevitably they'd call wanting to come early which didn't always work well for us. While our dog looked good when the grooming visit was over, the groomer never seemed to "bond" with our dog or even act like she cared about our dog...very cold... HOWEVER the biggest reason I'd STAY AWAY is because ultimately the groomer apparently decided she didn't want to groom our dog anymore and she just didn't SHOW UP for an appt we had set!!!! At first I was worried that she might have been in an accident or some such, but in the days following the missed appt, I tried to call her - no response, then tried to email her with no response either...!!! WHAT the HECK???! Obviously when you own your own business you can "pick and choose" your clientele -- and I can respect the fact that she must have felt either INCAPABLE or unwilling to "deal" with our dog -- but you don't just NOT SHOW UP!! I mean, while I'm not a big proponent of lying, if you don't have the GUTS to face your clients like a responsible adult, then at LEAST have the COURTESY to call them, make up some excuse about an "unforeseen conflict" and CANCEL the appt!!! The day she didn't have the decency to show up, I was working -- so my husband, who works 11 hour nights, got UP in the MIDDLE of his "sleep time" to be ready for our appt... He allowed extra time BEFORE our scheduled appt time -- since normally she showed up early -- then stayed up way AFTER our scheduled time trying to give her the benefit of the doubt in case she was running late -- ONLY to be stood up!!!! Do yourself a favor -- AVOID Running Dog!!!!!!!! You'll be glad you did! read more

I TOTALLY agree with CW's post about Running Dog Grooming. Another client of that groomer and I shared the SAME experience (of not having emails or calls returned). Not sure what is going on with that groomer, but we contacted her several times for the an appt after a hefty tip the first time but never received a response from her to make follow up grooming visits. A courtesy response even if not interested in continuing business with a client is proper protocol. Perhaps she'll read this and see that all people, particularly previous clients deserve a response. I did see her mobile unit in our neighborhood so she is still doing business.... read more

We had used Running Dog for 6+ years without any problems, always on time and efficient, reasonable prices; however, then she didn't show up for a scheduled appointment, did not reply to numerous texts or voice messages. Just dropped off the radar completely. Then I read reviews on Yelp and saw this has happened to many clients. I wished she would have communicated in a more professional manner. We were forced to find someone else for our canine grooming needs. read more

Very strange situation. I used Running Dog for 8 years. There was a point in time when she didn't show up and she didn't return phone calls. This went on for quite some time. When I finally did reach her, she told me she had called / emailed all of her clients to explain that she had some health issues. (I never received this news.) Shortly thereafter she came back to groom our dogs. I heard on Facebook that she didn't return back to every client leaving a lot of unhappy dog owners stranded. Then I saw on FB that she was moving. I had my husband ask if this would affect our service and she adamantly said it would not. The next appointment she didn't show up. I texted and called and was told the same thing: she had sent out a mass email explaining that she would no longer be grooming our dogs. I never got this email. I don't know why she acts this way. Things were so good for many years but this leaves a bad taste in my mouth. Very disappointed in the way she handled this situation. Although I haven't seen her around the area lately, it could be that she hung on to some of her clients, just not me. read more

Absolutely disgusted with her. I called and set up an appointment for my dog Bailey. We have just moved and in need of a groom. Everything seemed fine when talking on the phone with the owner, date and time set. No big deal. Come yesterday 17Feb at 9:30am no show, wait an hour, called, nothing. I wasted the better half of my day waiting for this woman to show up. She never bothered to call, text, email to reschedule or to cancel. I would stay as far away from this lack luster cluster of a so called business. Never have I ever been treated with such disrespect for my time. Again I HIGHLY ADVISE NOT TO USE HER SO CALLED SERVICES. Your better off spending money at a brick and mortar site. Disgusting. Oh best yet.... just looked at your Facebook page and it shows you posting pictures of dogs being groomed from yesterday. Nice... not **UpDate- also be careful with whom you give your address to as she tends to post these on pubic websites. She is so unprofessional** read more

Tammy did our dogs for 3 1/2 years and one day called to change an appointment due to a funeral. On the rescheduled day she did not show up. I called and left a voice mail asking if I had the wrong day but no call back. I waited a few days and called again with no response. She did 7 of our dogs every 5 weeks and I think we were a pretty good customer. If she no longer wanted to do our dogs, no problem but she should have said something. Very disappointed with her. read more

I've used Running Dog Mobile Grooming for almost 3 years now. I have 2 shit-tzus. She does a fabulous job with them and they love her! She's always on time and I've never had any trouble scheduling with her. I know she moved to a pretty rural location but I'm rural too. So it's great not having to travel my girls into town! read more

Just had my tiny Yorkie done and am pleased to the max! She is a squirmer and no one has been able to do a fantastic job on her until now! Found my new groomer for sure. Done in under 30 min. too! read more

I am quite frankly not sure how she stays in business with her customer service or lack there of. Our first appointment I will say was good, with the unfortunate event of her being late for our appointment. No complaints with the service to our dog...she looked great. The cost was extremely reasonable as well. Here are my other complaints...When we tried to schedule our dog again...I left three voice mails for her to which she never returned. What kind of business does that. Prior to her not returning my calls, I referred someone to her and they called her, set up an appointment to which she never showed to!! When they called to reschedule she never returned their calls either. I understand that as a business owner you can be selective however you don't get to be down right rude and ignore the customers who initially gave you a good word. Show some customer service..Better yet...LEARN some customer service! read more