I've had great experiences working with Michelle Kavanaugh and Michelle Polk at Fidelity National…read moreTitle! They're always there for my clients--whether it's a smooth escrow or a challenging one--and they consistently get the job done. I truly appreciate their professionalism, communication, and dedication to great service!

I have had a few opportunities to work with Alpine Escrow on smaller transactions, a dock sale and…read morea land purchase, and these transactions were handled fine. Unfortunately, this was not the case with a recent home purchase. The escrow ended up taking much longer than anyone wanted. During the back and forth with the previous owner of the home I was able to get a 5,000 reduction in the final sale price. As we were set to close, after all the back and forth and signing of documents, I noticed that the loan amount did not match the price I agreed to purchase the home at. I brought this to the attention of Alpine, and everyone else but it seemed like nobody could explain how this happened nor wanted to take responsibility for the error. After countless calls into the office without any kind of explanation or resolution I was left with having to move forward and pay the incorrect / higher price for the home. I was truly baffled how this many people could have missed a 5,000 discrepancy. To make matters worse--I was unable to even speak to anyone at Alpine. No one would take my countless calls. I emailed and called over and over again and at one point I was left on hold by no less than 3 different people in the office (for almost an hour) only to be told the person who was handling my paperwork was "not available" for the rest of the day. I still have a 750.00 discrepancy that my loan officer, my realtor or anyone else can understand but I have just given up dealing with Alpine Escrow. This is a small community and it is rather unfortunate to have to be subjected to such a frustrating experience that seemed completely avoidable.

Alpine escrow was a pleasure to work with . They are very knowledge , supportive, trustworthy,…read moreapproachable and very familiar with the house buying process in the mountains ! Couldn't recommend highly enough. Will definitely be working with them again in the future . Also, BIG thank you to Andrea. You are amazing ! -Angelo + Jacqui

Michelle is amazing: your search for the best real estate agent ends with Michelle! I interviewed…read moremultiple real estate agents and Michelle stood out above and beyond as being the clear best! Michelle knows the market really well - she has a great pulse for what is going on, what each of the sub-neighborhoods are like, other lake/Association issues that might effect purchasing and selling, etc. Another great thing about Michelle as a buyer's agent is that she doesn't rush you into a home just so she can get a commission - I love how Michelle will point out negatives in a home that I might not notice (like deferred maintenance, water damage, etc. that I would not have noticed) because she truly is looking out for you and not just trying to quickly close a deal. Michelle truly cares about finding you the best home and will even wait months & months (or even years like she did with us!) and never complain about touring tons of homes with you until you find what is the best fit and checks all of your boxes. Michelle makes it her mission to find her clients their perfect home - and never settle! So here's the thing: I have an intense attention to detail PLUS I've had a real estate license for two-decades, so I have way high expectations when selecting a real estate agent to represent me and Michelle has exceeded all of my incredibly high expectations! I really appreciated how Michelle would photograph or video a home for me if one came on the market while I was out of town and couldn't make it up to Lake Arrowhead to view it - that is just one example of how caring she is! I also love how detail oriented & attentive Michelle is and she truly has your best interests in mind! We appreciate Michelle's experience and great judgment on if a property will be a good fit. Michelle also has studied interior design so she has a great eye for what would go well in a home you buy and for staging homes she sells. Michelle doesn't do anything less than amazing - all of her photos, marketing, pricing, everything is top notch! As a seller's agent she portrays your home in the best possible light and is really incredible at marketing. Michelle is an above and beyond agent! Even after the close of your home, Michelle has a great network of contractors that she can refer you to for maintenance or upgrades for your home. Everyone Michelle has referred me to has been top notch! Also, Michelle is just a super cool person - I enjoy spending time with her and during the process of finding us our ideal home she has become a friend! In addition to being privileged to work with the best real estate agent on the mountain, I just enjoy hanging out with Michelle! If the little details matter to you and you want an agent who you feel truly has your back & best interests in mind - then Michelle is the agent for you. We couldn't be happier with our experience because she found and secured us our dream home - and I gained a friend in the process!

We purchased a home in Lake Arrowhead this past October (2020) and Michelle was our agent. I…read morealready had a sense it was a competitive market and we couldn't afford to get into bidding wars so I knew we had to select the best agent possible to work for us. I did a lot of online research and sleuthing, a lot of the other agents in L/A seemed 'typical & vanilla', what I liked about Michelle was the way she put herself out there online, and appeared to have an excellent working knowledge of the area. We locked in Michelle immediately to begin our hunt. In a matter of weeks we saw over 20 places in Lake Arrowhead and Michelle was brutally honest at times, feelings had to be put aside as I realized that she wasn't just trying to get us into 'any' house and get us off her books, she didn't want to see us over pay or end up with something that needed more 'fixing' (hello, lipstick on a pig) than we could afford. After a number of weeks and many trips to Lake Arrowhead we found the right place for us, escrow was super smooth, Michelle and her team stayed in close contact through the entire process (much more enjoyable than our first home buying experience) We closed early. But here's the real magic with Michelle, she gave us SO MUCH intel on Lake Arrowhead, the pro's the con's and the how's and the when's on how to thrive and survive in Lake Arrowhead. We have friends that moved here 18-month before us and my Wife (Janeva) and I are informing them on things about Lake Arrowhead, on top of that we had new neighbors move in recently near us as a snow storm hit, and they were completely unprepared, their agent gave them no intel at all on the area. Michelle not only helped us secure our home that we absolutely love, but she gave us a head start to mountain living that has us years ahead of others. If you're serious about wanting to buy OR sell a property in Lake Arrowhead you would be a fool to not use Michelle, you will need to be realistic though as she'll most certainly be real with you. Thanks Michelle - th

The worst experience with any type of "professional" I have ever had to deal with. I questioned…read morewhether this company was legit or fraudulent because it was that bad. Dorothy, who I found out is also the owner, is rude and gives false information to cover her inconsistencies. I was even advised by other escrow agents to take her to small claims court, but because of Covid and the hassle and stress of it, I decided to let it go.

My friend wanted to sell her house on her own and so I referred her to Dorothy at Redlands Escrow…read more I had heard that she does great service on FSBO's. What I heard was correct, she took care of my friend from beginning to end. She was extremely caring and professional through the entire transaction. I know when I want to sell my house I'll make sure I use her escrow services.

I learned about a 2 bedroom 1 bathroom unit nearby campus because my friend saw someone was moving…read moreout of the unit below him. I checked it out as it was being remodeled and I liked it for the price that I was initially quoted from the landlord. My problem with this property manager is that their new property manager Griselda is unprofessional. She didn't answer my pest control request until a month later when I called and only texted back responses like at 10pm at night telling me that in the future that I will have to pay for pest control when that is not what my lease agreement says. I didn't realize it at the time but my unit is constantly getting earwigs and spiders all over the house and even as I'm showering. I have to keep an eye open just in case a spider lands on me.... I was BIT by an earwig while sitting in my living room out of nowhere so obviously it is a needed maintenance. Why am I being penalized for it? I've never had this experience with any other complex. Update: I got a text back from the property management with a different tone. I contacted my landlord who resolved the problem so I will give a Star for that.

We just closed escrow today on our Fathers home in Loma Linda. He passed away and we needed to sell…read morehis home. Mark Cleveland was amazing to work with. He was quick to respond to us if we had questions, he was professional, honest and worked hard to

We got the best agent ever - Janet Burke She is on point,…read moreunderstand client's needs and find properties that align with it. No time wasted and always the best results

Our real estate agent Kim Turley took us through our journey of buying our new home in Calimesa…read more She was joyful and knowledgeable about every aspect of the sale. It is very obvious to us that she loved her job. She cared so much that she wanted to find the perfect house that matched all of our check marks and she did it, she found us the perfect house. She is the perfect real estate agent! I praise her patience and how she handled the contract including every tiny detail that goes along with it. She truly is an amazing person and are blessed to have gotten to know and love her along the way. We highly recommend choosing her to help you with the purchase of buying a new home!

Eleanor is the most helpful and caring person. She helped me to get into my rental house back in…read moreNovember 2025. When the owners decided to sell after only three months, she found me another house and made my transition as easy as possible. I highly recommend Village Property Management. I feel like family.

What a terrific property management company. Eleanor,…read moreJonathan, and the whole VPM crew are amazing. Professional, knowledgeable and easy to work with. We will recommend them to all of our friends.

Brooks has a truly infectious positivity that makes him a joy to talk to. His upbeat attitude and…read moreenthusiasm are matched only by his incredible professionalism and expertise. It's clear that he genuinely cares about the people he works with, and he brings such a welcoming and encouraging energy to every conversation. Combine that with his deep market knowledge and willingness to go above and beyond, and you have someone who is not just a great real estate agent, but also an amazing person to collaborate with. If you're looking for someone who will make your real estate journey not just seamless but genuinely enjoyable, Brooks is the person to call!

Brooks was an absolute dream to work with! From beginning to end, which was a quick and painless…read moreprocess, we were taken care of with the utmost kindness, care and professionalism. Our home sold in record time with no hiccups. We received three offers within the first two weeks and closed escrow in a month. With our plan being to sell our home and move into a rental while we build our dream home, we came up on a huge bump in the road - trying to find a rental. I looked everywhere and called daily, but had zero luck; in the climate of Covid there was absolutely nothing available. In a panic I reached out to Brooks, who promised to take care of us. Like pulling a rabbit out of a hat, he made magic happen. Just days before we had to move out he was able to find us the most beautiful rental accommodations in Redlands, which has been perfect for our family. I have to admit, the process was so quick and stress-free that at times it seemed almost too good to be true and we had to check in with him to make sure it was all a reality. Brooks and his team made our entire process seamless. We recommend Mr. Bailey to all our friends and family and will use him on any future transactions.