Outstanding, honest, and truly above-and-beyond service!…read more I brought my computer in for a virus cleanup expecting a simple checkup. After running diagnostics, the technician discovered that it needed much more extensive work, including replacing the internal hard drive, backing up all my data, and upgrading the system to Windows 11. Even though he ended up putting in significant extra time, effort, and brand-new hardware, he completely honored his original quote and didn't charge me a single dollar extra!!! He also made sure all my personal files were safely backed up and returned my original hard drive to me for my privacy and peace of mind. My computer is now running faster and more efficiently than it ever has. Finding an IT professional with this level of honesty, expertise, and dedication to customer service is extremely rare. I cannot recommend this shop highly enough! If you're looking for someone you can trust with your computer and your data, this is the place to go!!!

If you are looking for someone to repair your computer, stop looking, because Michael Catroppo is…read moreyour man. This was my second visit to Computer Repair World - this time for my husband's computer. I was positive that his 9 year-old well-used computer was on its last legs, but Michael asked me to give him a chance to find out what was wrong. He has, once again, saved us from having to buy a new computer. Michael is both patient and kind, taking the time to explain exactly what the problem was and giving us advice to prevent problems in the future. I would never, could never go to anyone else.

Great customer service and very knowledgeable too. I have had my modem for around a year and…read morereceived excellent service when things didn't go as planned. Highly recommended and the support you receive is priceless. Alfredo gave me much better service than most places and got things fixed withing a few mins.

Arrogant, discourteous, unhelpful. Unable to assess…read morecompetence since after waiting a half hour to be helped (with five other customers coming in and being dealt with meantime) I got , did you get owner would not interrupt extended phone call of repair person, who had told me he'd be with me. "in a few minutes" Since I came by appointment with the store empty when I arrived except for the owner (and former repair person) and the new repair person who I just wanted to help me with configuring, my Apple, iPhone and laptop (@$100/hr cash only which I was happy to pay) I found this needlessly obnoxious. They have entirely changed their customer, friendly business model from a few years ago. Their right so to do. My right to go elsewhere and publicize why.

I needed my laptop screen replaced. I think the guy's name here is Giovanni. I (stupidly!!) somehow…read morecracked the screen of my two year old MacBook Pro. It half worked for a while, then died. Giovanni replaced it perfectly. Good as new. Of course it was expensive but a heckuvalot more affordable than a new laptop! I was worried I wouldn't find a competent technician for this kind of delicate sophisticated electronics out here in the sticks, so I'm thrilled that 2nd Life could do this job and do it well. I guess I thought I'd have to take my laptop to Westchester or NYC, which would be pretty time consuming. I want to add that the first screen he received failed while still in his shop. So he had to order and install a second one, and I don't think he charged me any different even though it had to have been ~double the labor time. Plus - he obviously checked his work. And, he apologized for the delay, even though he didn't cause it. I don't know about you but a lot of things nowadays, people take shortcuts or don't care about the quality of work or just fail to do the simplest little checks to assure a job is done right. Would definitely recommend

Brought my laptop here to be fixed.The service was great and the owner was friendly and explained…read moreeverything to me The repair was done and laptop is functioning great.Would recommend this local business.

My experience was amazing!! Matthew knew exactly what he was doing with my Mac computer and was so…read moreprofessional. He was extremely fast and friendly. I was so satisfied and would totally recommend!!!!

Great place to go in town of Highland Falls for computer repair. Also to pick up a few…read moreaccessories for your phone or c

High Tech was an awesome experience. They fixed my broken phone within 24 hours, gave a great…read moreprice, and even picked up my device from Grant turnaround. They really put the customer first. Would definitely recommend!

Very pleased with the service provided by Ke-Barato. I break my phone screen about once a year, and…read moreso the time had come for my annual phone repair. The staff at Ke-Barato were very professional and courteous. They had my phone completely repaired and back in my hands within 30 minutes. I would definitely recommend this service for anyone looking for electronic repairs in the Middletown, NY area. Thanks again!

Great place to replace an I phone battery. Good service…read morewhile you wait. Price is reasonable. Definitely recommend.

Quick, efficient, positive, a pleasure to work with them…read more Thanks Issac & team for smoothing out all our technical challenges

Thanks you for making my life easy. Best service ever…read more Resolve IT is the place to go.

Paul correctly identified that our property did not have a problem with the leach field, it needed…read morea new curtain drain system. He installed a new curtain drain which immediately solved our issue - and spared us from installing a new septic system. Very nice to work with and left the property looking so much better!