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    Rupert Veterinary Clinic

    1.0 (1 review)

    Services - Rupert Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

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    11 years ago

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    VCA Ballston Spa Animal Hospital

    VCA Ballston Spa Animal Hospital

    (55 reviews)

    I would give 100 stars!! My girl, Tillie had a CCL tear and I looked high and low at vets in my…read morearea to schedule surgery. I could not find available appointments until months out and quotes for the surgery were anywhere between 4000 and 6000k, not including, x-rays, meds, and followup visits. I called VCA for the surgery even though it meant I would have to drive 2.5 hours from Syracuse for the appointments and surgery. Dr. Anderson was spot on. He was knowledgeable and thorough. Went over everything with me before the first appointment. Talked about payment and what was included (everything) and the very specific requirements for recovery and limitations. Surgery went well, I was updated and given x-rays with before and after the operation. The vet was in constant contact either by email or texts - sometimes calls. Every visit was scheduled with our travel distance in mind and our time was completely respected; we never had to wait and were often taken early. Dr Anderson is a pro at these surgeries and his knowledge and experience were apparent. He put my mind at ease and helped us navigate a very big surgery. The recovery and care for a dog after CCL surgery is extensive and time consuming, but it was SO SO worth it. My Tillie girl was unable to run and play and was in constant pain. To see her running, wrestling and playing with her dog friends made it all worth it. Thank you Dr. Anderson and everyone at VCA at Ballston Spa - from Tillie Amyot and her family!

    Hit or miss depending on your doctor. My dog's primary vet is wonderful and super helpful, and took…read morethe time to address all of my concerns. The vet that was available for an urgent visit for a hot spot was unhelpful and rushed, and left me with more questions and answers. She also seemed afraid of my dog (my dog has no history of human aggression or reactivity). Overall, the location is well run and clean, the actual service depends on the vet that you see.

    Charlestown Animal Hospital - View from the road.

    Charlestown Animal Hospital

    (12 reviews)

    I was thinking of not writing a review because this is the best-kept secret in the veterinary…read moreworld. To say I am impressed is far too short of our experience. Dr. Claire was top-notch. Not only does she has the experience to diagnose our family dog, but she also has the BEST "Dog Side Manner" I have ever experienced in a veterinary office. Dr. Clair's professionalism was like talking to a family member. She took the time to explain in detail our doggie's ailment. The intake staff was absolutely a member of the team. Best of all, our hats off to Raza. You will not find anyone better in any veterinary clinic that can fulfill his role and support "patients" and clients. Dr. Claire's group is really one of the best. Having come from Southern California, where veterinary clinics are large in numbers, we found a home for our Samantha under the care of Charlestown Animal Hospital.] The team really deserves more than a five-star rating!

    I have never left a negative review for a veterinary hospital because I understand that most…read moreclinics are understaffed, managing emotionally charged situations, emergencies, rising costs, and significant burnout. That said, I feel obligated to share my experience. I initially brought my cat in for an examination and urine culture. The appointment took approximately three hours, which was surprising given the nature of the visit. I have experience working in shelters and veterinary settings, so I came prepared with detailed notes in an effort to make the appointment as efficient as possible. I was later told that extended wait times in exam rooms are not uncommon at this practice. I have nothing negative to say about Dr. Lindo. She was knowledgeable, collaborative, conversational, and open-minded. Based on my interaction with her alone, I would have been willing to return. Unfortunately, the remainder of my experience raised serious concerns. During the visit, a manager assisted in handling my special-needs cat. The handling was unnecessarily forceful, including scruffing and allowing him to struggle excessively. As someone familiar with handling practices, I found this troubling and inconsistent with low-stress and fear-free techniques. The most concerning issue involved my cat's urine culture. I paid approximately $700 for the visit, which included sending out the culture. I routinely request urine cultures because they identify the specific bacteria causing an infection and help ensure the correct antibiotic is chosen, reducing unnecessary antibiotic use and helping prevent resistance. In my experience, these results typically return within five days. More than three weeks have now passed, and I still have not received the results. Because of the delay, I ultimately had to start my cat on antibiotics without the benefit of the diagnostic testing I paid for. At this point, even if the results are eventually provided, their clinical usefulness has been significantly diminished by the passage of time. I have called multiple times seeking an update. On each occasion, I was told someone would call me back, yet I never received a return call. When I did speak with management, I found the communication unprofessional and concerning. I had originally planned to have my younger cat spayed at this hospital. However, given the handling concerns, lack of communication, and failure to provide the diagnostic results I paid for within an appropriate timeframe, I no longer feel comfortable entrusting my pets to their care.

    Rutland Veterinary Clinic & Surgical Center - Welcome to Rutland Veterinary Clinic and Surgical Center!

    Rutland Veterinary Clinic & Surgical Center

    (14 reviews)

    Charged for lab work that I never received results from. Asked for a refund and refused.read more

    I would NEVER bring an animal to this place again. Very poor follow-ups by the vets…read morethemselves--they're great on the first visit, love to take your money for high priced tests, but after that, they communicate through the tech, so good luck in getting answers to questions. They boast about a triage system so that there would be always be a vet available if your particular vet was busy or away from the office, but that triage system was non-existent (unless there was a high-priced test, of course.) Their medications are ALWAYS higher-priced than any other vet, Their medications, tests, visits, x-rays, ultrasound (LOW quality), etc. are higher priced than other vets and their medications are most double what you pay online. When I said this to them, they glomped on to online vs. local, and how much more they have to pay for medication than online services. Okay, but double the price? And why are other vets' prices yes, higher than online, but so much lower than RVC&SC's? This was undoubtedly the most expensive vet we've ever been to and the absolutely worst service we've ever had. We were new to to this area, and we chose this vet based on a phone call and a visit. They talk a good talk, but that's as far as it goes. The worst thing of all: our dog suffered through a sickness while they played around with this test and that test, this med and that med. Although they were nice enough, but It was all about the money, how much could they get from us. "It could be this, so let's do this test. And let's rule out this, so let's do this test." They say they offer urgent care, but that just means they'll take you in right away so they can bilk you out of $$ for tests, then they leave you hanging. Are we bitter? Yes. Our dog deserved better. We were new to to this area, and we chose this vet based on a phone call and a visit. We waited too long to make the move because our dog was sick and we had invested too much faith as well as $$ in this place, and our dog suffered for it. Finally, we called it a loss and found another vet and got the immediate care our dog deserved. This was our experience, but since then, when we've mentioned our experience to others, we've heard all kinds of other stories that included surgery. I won't go in to them here because they weren't our experiences and we can't validate them. I would recommend due diligence and awareness if you choose this vet.

    Rupert Veterinary Clinic - vet - Updated July 2026

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