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    Rural Electric Convenience Cooperative

    1.5 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    3 years ago

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    Ameren

    Ameren

    1.2
    (89 reviews)

    You know these guys. They're the ones that make the news when the power goes out or when they are…read morelooking to raise our rates. Given that we just survived the hottest 2 weeks in Missouri history and it appears as if we're entering another heat wave, I thought I'd check for a review and apparently I am the first. Many of my friends just got their bill from the Mid-June to Mid-July billing period and have reported numbers as high as $450 without budget billing. I was bracing for a shock because I talked to a guy on Saturday who said that even though he is on "Budget Billing" he still got socked for over $450 on his bill. Well, I went online and checked my bill and sure enough, it had gone from it's average $152 per month up to $290. Whoah! How crazy is that? The power company socks it to me during the hottest months of the year? That's a low blow, right? Well, I called customer support yesterday and talked to a very nice lady who explained that the reason my bill (and most likely that other guy I talked to) was high because I had reached the "anniversary" of going on Budget Billing so whenever that happens each year you have to "catch up" and pay whatever the difference is between your monthly average and your actual usage. Turns out that I had used $140 more worth of kilowatt hours than the previous year so I just had to settle up. No problem. Then, I asked if I could spread the payment out over time so as not to cough up the entire $140 in one lump. Yes, I can spread it out up to 12 months if I'd like, thank you very much! So, I went from frothing and ready to scream to highly placated and appreciative. Granted, Ameren is a corporation and they're not giving anything away for free, but we have all seen them spring to life in the wake of a storm in the local area or afar and they are very responsive when the need arises. I guess maybe I won't be singing their praises as much when the upcoming 14% rate hike takes effect. Ugh!

    The ac was on inside bc it was blazin outside! Thank God for air conditioning!!!…read moreThis!

    Rural Electric Convenience Cooperative - utilities - Updated July 2026

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