This location is A1 is far as I I'm concerned!! I have been…read morein here for a couple issues & both times 2 years ago & recently 7/4/23 The problems with my truck was promptly repaired in A fast timely manner The service staff is the best I have ever encountered in all my years of driving @ freightliner anywhere.. I would recommend this location to anyone..

NO ISSUES HERE!! Got is going pretty quickly for being a dealership! Have seen not a single…read morepositive review of this place when looking them up, everyone complained of extremely slow waiting times, we had no choice but to come here TA couldn't fix an EGR valve, can't drive to another city either. They have a small lounge area, but they do not allow pets, which I find annoying, most us drivers have a pet or pets with us on the road, they can't expect you to sit out in the 95 degree weather with your pet., but thankfully they allowed us to bring our pets inside, as long as they were in there carriers, (small dogs) A good variety of hotels down the road, there's a few that will come get you, taxi ride isn't awful, under $20, most hotels are under 4 miles away. Day 1: got here 1pm, waited until closing and had to leave so stayed at Pilot, 5 trucks ahead of us at this point Day2: got here about 7:50am, told only 1 truck ahead of us, got pulled in about 5pm. Close to 6pm they tell us they will be able to have the truck ready to go on about 30 min! They close at 7 so we were very thankful and excited they were going to have us done by closing! Really don't see why Google reviews all the people that reviewed left poor ones, I guess it depends on exactly what is wrong with your truck/vehicle, if parts need to be ordered and how many other trucks are ahead of you! Staff here is pretty awesome too!

Had a international 4400 that would not start. They gave me a quote for 7-8k. Basically they were…read moregoing to throw every part that could be the problem at it. Having learned my lesson with them a time before I had the truck towed to Corpus. A couple hours after dropping the truck off in Corpus the truck was ready. Problem was a $200 sensor that was not one of the parts Rotex in Laredo was going to "throw" at it. Rotex charged me a fake diagnostic fee of $500 that I think should be refunded. I've left multiple messages for management to call me back to no avail. I never had much luck with mechanic shops in Laredo but this one is the worst.

Had my truck for a week on ac and electrical issues will post a update the truck is a 2015 barely…read moreover 100k miles

We had a broken truck and we were stuck in the middle of nowhere. Apparently, they are the only…read morecompany in Laredo with a tow truck. They have a brand new tow truck but they are way to pricey. Also, the driver of the tow truck was complaining all they way because he did not want to work.

Mannn on the dead homie Ken Worth, this place is trashy asfffff, the bathrooms and restrooms are…read morehella dirty...howwwwwww, just come here get ya gas/fuel and get little because this TA is horrible..like why isn't there any seat covers let me find out y'all like kissing the seat wit ya buns.. RIP Ken Worth from West Side T680

It sucks mechanics are to slow and the prices are to high also the cashiers are to rude they don't…read morelike there job and the way they speak is terrible.ugly place